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1...Are these terms defined based on background and experience
2...Will there be a report issued on results of the conference
3...How can KM be "ascending" when John identified Dave Snowden
4...Will Andy Fastow's methods be presented that convinced the
5...How does this objective for the workshop align with John's
6...SDS and Com Metrics are not planned for presentation during
7...Will conference explained in John's letter today, per above,
8...How will IT be displaced when the human mind is wired
9...This agenda, however, seems to conflict with John's letter on
10...Will the conference present any other indicators to help people assess
CONTACTS
0201 - Knowledge Management Consortium, In O-00000732 0101
020101 - Mr. John Maloney; President
0202 - S J Gallina & Company O-00000246 0101
020201 - Mr. Edmond E. Traille; Partner
SUBJECTS
KMCI Conference Economic Summit on Proven Technology and Methods for
Clare, Mark with Kanisa Wants to Meet in July at KM Event in San Fran
KMCI Economic Summit Event on 020729, Receive Notice from John Malone
Notice of Event on 020729 by John Maloney
KMCI Economic Summit on 020729 Notice by John Maloney
1407 -
1407 - ..
1408 - Summary/Objective
1409 -
140901 - Follow up ref SDS 27 0000, ref SDS 26 0000.
140902 -
140903 - Received several notices about a KM conference in San Francisco on
140904 - 020729, ref SDS 0 9K4H, including a tip from Ed Traille. Ed Swanstrom
140905 - seems to be sponsoring this event along with John Maloney, ref SDS 0
140906 - CM5H, aimed at developing finanicial support for using KM. This
140907 - aligns with recent work where Mark Clare suggests a meeting to
140908 - evaluate a model for saving time and money using SDS and Com Metrics.
140909 - ref SDS 0 UU4O While the theme of determining financial benefits of
140910 - KM is welcome and essential, it conflicts with John's recent letter
140911 - arguing that saving time and money is not the objective of KM.
140912 - ref SDS 0 3B6K Additionally, representations that the conference will
140913 - present proven tools and methods that make KM an ascending force,
140914 - seems to conflict with John's letter on 020610 citing Dave Snowden's
140915 - recent paper as the current state of the art for KM, and Dave's
140916 - article maintains that KM methods studied at IBM have all failed.
140917 - ref SDS 0 KJ6G Dave proposes starting over with a 3rd generation
140918 - effort. How then can there be "proven" tools and methods, if the
140919 - industry is just starting over? The conference could aid the
140920 - transition from IT to a culture of knowledge by citing SDS and Com
140921 - Metrics for enabling consistent production of organizational memory
140922 - and a connected web of intelligence. So far, John has been reluctant
140923 - to bring this idea forward due to lack of market success. The
140924 - conference can succeed by breaking out of the mold of past conferences
140925 - that prevent progress, by arming conferees with ideas for gaining
140926 - experience that builds faith in KM prior to achieving impressive
140927 - sales. ref SDS 0 MV9G
140928 -
140929 - [On 020708 commend the conference. ref SDS 30 0001
140930 -
140931 -
140933 - ..
1410 -
1411 -
1412 - Progress
1413 -
141301 - Received ref DRT 1 0001 dated 020624 from John Maloney notifying about
141302 - a professional conference. There is a link to....
141303 -
141305 - ..
141306 - http://kmcluster.com/
141308 - ..
141309 - Knowledge Management Cluster
141311 - ..
141312 - ...that explains a...
141313 -
141314 -
141315 - Knowledge Economics Summit
141316 -
141317 - Monday and Tuesday,
141318 - July 29/30, 2002
141319 - San Francisco, California
141320 - USA, from
141321 - 8am-5pm.
141322 -
141324 - ..
141325 - There is a link....
141326 -
141327 - https://www.kmcluster.com/kes/KES_secureorderform.htm
141328 -
141329 - ...that indicates the cost is $600.
141330 -
141332 - ..
141333 - Also, received ref DRT 2 0001, dated 020624 from Ed Traille submitting
141334 - a copy of a letter John submitted to Ed notifying of the same event,
141335 - ref DRT 2 0002, and suggesting this might be of interest.
141336 -
141337 - Ed might want to ask the sponsrs if their event will present ROI
141338 - in the range of 10:1 reported by USACE on using SDS for Com
141339 - Metrics. ref DRP 11 0001 Cost savings of 10:1 should interest
141340 - accounting professionals and would draw attentance to discover
141341 - how to help customers achieve this rate of return.
141343 - ..
141344 - Later received ref DRT 3 0001 dated 020627 from Ed Swanstronm and John
141345 - Maloney, jointly, ref DRT 3 GL5O, that says the same thing as the
141346 - letters received from John and the copy from Ed.
141348 - ..
141349 - On 000113 called Ed Swanstrom and discussed his ideas on KM.
141350 - ref SDS 11 0001
141352 - ..
141353 - Does Ed's participation in the conference indicate he has
141354 - rejoined KMCI, in light of report on 001118 that Ed resigned?
141355 - ref SDS 13 6M6M
141356 -
141357 - [On 020812 Ed advises that he has not rejoined KMCI; his
141358 - letter says he is CEO of Innovation Management Institute
141359 - International (IMII) Secretary-General Global Knowledge
141360 - Economics Council (GKEC). ref SDS 31 XQ3M
141362 - ..
141363 - This is a two (2) day workshop that combines "Value-based Knowledge
141364 - Management" and "Economics-based Knowledge Management" into an
141365 - efficient, two-day, interactive workshop. ref DRT 1 PPTW
141366 -
141367 - There is a link to a web site that has following definitions...
141368 -
141369 - http://www.kmcluster.com/kes/
141371 - ..
141372 - Value-based Knowledge Management is the practice of valuation and
141373 - financial management of knowledge, knowledge-based systems,
141374 - processes and strategies. Value-based knowledge management
141375 - provides tools, methods and techniques for the financial analysis
141376 - and value measurement of enterprise knowledge assets.
141377 -
141378 - [...below, sponsors of KM conference fail to use KM.
141379 - ref SDS 0 6M6G
141381 - ..
141382 - Economics-based Knowledge Management or Knowledge Economics is
141383 - the definitive framework for modern knowledge-based business
141384 - management leadership. It provides the conceptual model for
141385 - effective knowledge management, enterprise collaboration and
141386 - business communities.
141388 - ..
141389 - Knowledge Economics is the foundation of applied KM strategy,
141390 - tactics and practice.
141391 -
141392 - Are these terms defined based on background and experience
141393 - that has led to consideration for making this combination,
141394 - as set out in the record on 020608 reviewing John's
141395 - submission of Dave Snowden's paper. ref SDS 26 3G8F
141397 - ..
141398 - Is there work product demonstrating these methods, per
141399 - John's concern about marketing "eyewash," discussed below.
141400 - ref SDS 0 VN6G
141402 - ..
141403 - Definitions are important because people are overwhelmed by
141404 - the complexity of advancing from information technology to a
141405 - culture of knowledge, because it is hard to identify an
141406 - explanation of "knowledge that can be used to guide
141407 - development of technology for saving time and money, as
141408 - reported on 011003. ref SDS 18 M556 For example, on 991217
141409 - John sponsored a KMCI event that was described with similar
141410 - terms, yet no one at the conference knew anything about the
141411 - subject, ref SDS 10 9030, except for discussion on SDS and
141412 - Com Metrics. ref SDS 10 5529
141414 - ..
141415 - "Knowledge" -- where is this defined in event materials, and
141416 - how does it relate to the explanation in POIMS? ref OF 1
141417 - 0367
141419 - ..
141420 - Will there be a report issued on results of the conference
141421 - so that attendees can produce useful intelligence, as
141422 - requested for Jeff Conklin's conference last month, issued
141423 - in another record today? ref SDS 29 JV3L
141424 -
141426 - ..
141427 - John says in his letter....
141428 -
141429 - This event is an important milestones (sic) in the ascendancy of
141430 - knowledge management and enterprise collaboration. It will be
141431 - instrumental in establishing KM, enterprise collaboration and
141432 - communities as key financial drivers and competitive
141433 - differentiators for the enterprise. ref DRT 1 PPUR
141434 -
141435 - [...below, sponsors of KM conference fail to use KM.
141436 - ref SDS 0 6M6G
141438 - ..
141439 - Financial analysis proposed for discussion during the
141440 - workshop sounds like Mark Clare's area of expertise, per
141441 - John's letter on 020321. ref SDS 23 9Y5J
141443 - ..
141444 - On 020607 Mark proposed meeting at an upcoming conference on
141445 - KM in San Fancisco to discuss calculating ROI for SDS; this
141446 - announcement today, sounds like the conference Mark proposed
141447 - for the meeting. ref SDS 25 418I
141449 - ..
141450 - Mark is scheduled to lead the first day of the workshop...
141451 -
141452 - http://www.kmcluster.com/kes/
141454 - ..
141455 - Calculating financial benefits of KM, while useful, seems to
141456 - conflict with John's letter on 020610 saying that KM does
141457 - not drive productivity for saving time and money, per below.
141458 - ref SDS 0 3B6K
141460 - ..
141461 - How can KM be "ascending" when John identified Dave Snowden
141462 - at IBM on 020608 as the leading KM thinker, ref SDS 26 KJ6G,
141463 - and Dave's paper says KM has failed? ref SDS 26 ZN6I If
141464 - anything the buble has burst, it is descending, as reported
141465 - on 980226. ref SDS 8 2716
141467 - ..
141468 - [...below, need work product showing ability to perform, so
141469 - that claims are not "eyewash." ref SDS 0 VN6G and further on
141470 - Dave Snowden's paper on KM. ref SDS 0 KJ6G
141472 - ..
141473 - John continues...
141474 -
141475 - This workshop will allow you to articulate to top management,
141476 - boards, shareholders and investors the stunning financial
141477 - advantages and lasting value of your knowledge management and
141478 - enterprise collaboration initiatives. ref DRT 1 PPUW
141479 -
141480 - [...below, sponsors of KM conference fail to use KM.
141481 - ref SDS 0 6M6G
141483 - ..
141484 - Will Andy Fastow's methods be presented that convinced the
141485 - Enron board to approve stunning financial deals that were
141486 - not linked back to original sources, i.e., there was no
141487 - audit trail for accountability and for intelligence to
141488 - strengthen management, reported on 020204. ref SDS 21 P49F
141489 - and ref SDS 21 KM4F
141491 - ..
141492 - The Knowledge Economics Summit is not a discussion of management
141493 - fads or philosophy. It is a hands-on workshop to equip you with
141494 - the tools and abilities to understand and drive the financial
141495 - benefits and value of knowledge management and enterprise
141496 - collaboration. You will learn how to use KM, collaboration and
141497 - community to drive top-line growth and bottom-line efficiencies
141498 - for the enterprise. ref DRT 1 PPWP
141500 - ..
141501 - [...below, sponsors of KM conference fail to use KM.
141502 - ref SDS 0 6M6G
141504 - ..
141505 - How does this objective for the workshop align with John's
141506 - letter on 020608 identifying Dave Snowden at IBM as the
141507 - leading thinker on Knowledge Management, ref SDS 26 KJ6G,
141508 - and Dave's paper saying that KM has failed? ref SDS 26 ZN6I
141509 -
141511 - ..
141512 - John continues....
141513 -
141514 - This workshop will allow you to articulate to top management,
141515 - boards, shareholders and investors the stunning financial
141516 - advantages and lasting value of your knowledge management and
141517 - enterprise collaboration initiatives. ref DRT 1 PPUW
141519 - ..
141520 - The methods and techniques you will take away from this event
141521 - will allow you to capture the attention of your top management
141522 - in order to win sponsorship and lead excellence in KM and
141523 - enterprise collaboration. ref DRT 1 PPVR
141524 -
141525 - [...below, sponsors of KM conference fail to use KM.
141526 - ref SDS 0 6M6G
141528 - ..
141529 - You will learn proven techniques to build powerful cases for
141530 - your KM initiatives using the language and techniques of
141531 - business economics and corporate finance. ref DRT 1 PPVV
141532 -
141533 - On 020608 John says Dave Snowden has the latest thinking on
141534 - KM, and Dave says everything he has tried for KM has failed.
141535 - ref SDS 26 ZN6I
141537 - ..
141538 - On 020610 John submitted a proven template of products and
141539 - methods for peforming KM. ref SDS 27 FM8N
141540 -
141541 - [On 020822 John reports the proven template of products
141542 - and methods are simplistic information technology
141543 - gadgets that do not support KM. ref SDS 33 JT5O
141545 - ..
141546 - Articularing and capturing attention of top management to
141547 - build powerful cases for winning sponsorship of initiatives
141548 - is critical to sales, as shown in the record on 950327
141549 - defining Communication Metrics, ref SDS 4 WO9P, and later
141550 - cited by Secretary of Defense Don Rumsfeld in remarks to the
141551 - War College on 020131. ref SDS 20 6L5K However, equally
141552 - importatant is backing up good salesmanship with ability to
141553 - perform what is sold, per problem that sank Enron, reported
141554 - on 020204. ref SDS 21 P49F Where is this part of KM
141555 - presented in the economic summit?
141557 - ..
141558 - This seems to be the KM approach for creating fantastic
141559 - relationships, reported by John on 010114. ref SDS 16 EK3I
141561 - ..
141562 - On 921127 executives feel inconsequential details later
141563 - become big problems. ref SDS 2 0674
141565 - ..
141566 - On 940506 managers protect the boss by summarizing important
141567 - points because the boss does not have enough time for
141568 - inconsequential details and so wants to know the bottom
141569 - line. ref SDS 3 2945
141571 - ..
141572 - On 950412 top executive disclosed that productivity,
141573 - earnings and stock prices fall because managers did not tell
141574 - the truth to the CEO, who didn't have time for details.
141575 - ref SDS 5 3920
141577 - ..
141578 - On 960103 Intel executives do not have time to understand
141579 - content, so everybody goes by style. ref SDS 7 8409
141581 - ..
141582 - SDS and Com Metrics are not planned for presentation during
141583 - the conference as the only successful KM capabilities based
141584 - on ability to produce consistent work product, and supported
141585 - by the record on...
141586 -
141587 - 970328 USACE reported Com Metrics enabled by SDS supports
141588 - an effective role for adding "intelligence" to daily
141589 - management. ref DRP 10 6172
141591 - ..
141592 - 971007 USACE reported that using SDS for "intelligence"
141593 - to convert information into knowledge yields an ROI of
141594 - 10:1. ref DRP 11 0001
141595 - ..
141596 - Will any comparable evidence be presented at the
141597 - conference showing ability to produce KM work product?
141598 -
141599 -
141600 -
141601 -
141602 -
1417 -
SUBJECTS
Webmail Paperless Office Cost Savings Management Productivity Intellige
Resist Object Click Links Fear Responsibility Notice Burden of Knowledg
Context Chronologies Story Analysis Report History Who What When Where
Transition Culture of Knowledge from Foraging on Information in Garden
Alignment Linking Traceability Original Sources Attribution Intelligenc
Links Reveal Complexity Knowledge Prefer Ignorance, Avoid Responsibilit
Links Psychological Barrier Refuse to Link Claim Too Difficult But Refu
Click Links Objectionable, Takes Time Context Adds Value Command Contro
Print Preferred Avoid Responsibility Online Access to Links
Boggle Mind Prefer Avoid Responsibility Online Links SDS Command Contro
Microcosm Powerful But Complexity Shocking Overwhelming
Knowledge Avoided Ignorance Avoids Accountability
Links Omitted from John's Work Product Delay Obtaining Context Verifyin
3515 -
351601 - ..
351602 - Links to Original Sources Provide Context, Verify Accuracy
351603 - SDS Uniquely Enables Busy People to Provide Context Verify Accuracy
351604 -
351605 - Follow up ref SDS 27 6M6G, ref SDS 26 6M6G.
351606 -
351607 - John's letter today omits links to prior work setting objectives and
351608 - identifying scope of KM. As a result, John's letter is misleading and
351609 - conflicting in failing to provide an audit trail to his letter on
351610 - 020608 saying Dave Snowden's paper in the May issue for the Journal of
351611 - Knowledge Management reflects the state of the art for KM, ref SDS 26
351612 - KJ6G, and Dave's paper says that KM has failed? ref SDS 26 ZN6I
351614 - ..
351615 - John's prior correspondence has also failed to provide alignment with
351616 - prior related work, reported on 020610, ref SDS 27 6M6G, and earlier
351617 - on 020608. ref SDS 26 6M6G
351619 - ..
351620 - Consistent failure to perform core practices for intelligence suggests
351621 - lack of technology and/or skill for performing KM. This conflicts
351622 - with the event agenda proposing to disclose proven techniques.
351623 - ref SDS 0 UU4O
351625 - ..
351626 - For example, John cites Dave Snowden's article on KM, in his letter on
351627 - 020610, and Dave's article explains a concept of "knowledge" as
351628 - stories, context and content in relation to "flow." ref SDS 26 LY8M
351629 - Yet, there are no links in John's letter today to anything remotely
351630 - construing as "knowledge" as "story" or "context." How then can
351631 - people make a reasoned judgement about attending to discover cost
351632 - savings from telling stories and managing context?
351634 - ..
351635 - In other words, failure to use the simplest tools of knowledge for
351636 - making connections between important ideas, casts doubt that the
351637 - conference will yield useful information or knowledge about KM.
351638 -
351639 - [On 020812 KM experts don't use addressability to create a
351640 - connected record in email. ref SDS 31 TV9K
351642 - ..
351643 - [On 020820 "communities" who have tried to create KM have not yet
351644 - migrated from IT to KM, are overwhelmed by connections in email,
351645 - and don't want to invest 10 seconds to help create connections of
351646 - cause and effect that enable KM. ref SDS 32 I75F
351647 -
351648 -
351649 -
351650 -
351651 -
351652 -
351653 -
3517 -
SUBJECTS
SDS POIMS Com Metrics Cannot be Explained by KM Cluster Joh Maloney
Leadership Helps People Overcome Ignorance Fear Denial of KM Solution
Maloney, John Says Difficult to Position SDS Com Metrics POIMS in Kno
Web Site to Explain POIMS, SDS and Communication Metrics
KM Best Category for SDS But No Other Products So Hard for People to
Template Showing Classes of Knowledge Management Methods and Software
Maloney, John Submits KM Cluster Template, Says Difficult to Position
KM Proven Template Showing Classes of Knowledge Management Methods an
BI Bootstrap Institute Business Model Revenue Stream OHS/DKR Needs Ma
SDS Com Metrics POIMS KM Proven Template Showing Classes of Knowledge
6512 -
651301 - ..
651302 - Responsible Leadership Overcomes Ignorance, Fear, Denial
651303 - Proven KM Capabilities Chart Shows What Have Proven to Fail
651304 - KM Proven Capabilities Chart Shows What Have Proven to Fail
651305 - SDS Position in Conventional KM Efforts Challenging to Identify
651306 -
651307 - Follow up ref SDS 27 N16F, ref SDS 26 N16F.
651308 -
651309 - Will conference explained in John's letter today, per above,
651310 - ref SDS 0 9K4H, present the firms and methods identified in John's
651311 - letter on 020610? ref SDS 27 DJ86
651313 - ..
651314 - Will the conference address any of the capabilities supported by SDS
651315 - that are missing from John's list on 020610? ref SDS 27 HA4H
651316 -
651317 - [...below, transition to culture of knowledge needs foundation
651318 - of definitions. ref SDS 0 WX76
651319 - ..
651320 - John's letter today explains....
651321 -
651322 - The Knowledge Economics Summit will give you the tools to propel
651323 - knowledge management and enterprise collaboration onto the
651324 - enterprise agenda. It will enable you to rationalize and lead a
651325 - robust knowledge strategy for your firm. ref DRT 1 I3E7
651326 - ..
651327 - Per above, SDS and Com Metrics are not scheduled to be
651328 - presented during the conference. ref SDS 0 K17O
651329 - ..
651330 - Many KM and enterprise collaboration initiatives are
651331 - challenged. They languish from lack of awareness, poor
651332 - measurement and misunderstood financial benefits. ref DRT 1 H264
651333 -
651334 - This representation does not align with Dave Snowden's paper
651335 - published in the May 2002 issue of the Knowledge Management
651336 - Journal that says KM has not languished because of lack of
651337 - awareness, but because failure to meet expectations for
651338 - improving the work. ref SDS 26 ZN6I
651339 - ..
651340 - The Knowledge Economics Summit will allow you to answer
651341 - the fundamental question -- What are the financial advantages,
651342 - benefits and shareholder value created by your knowledge
651343 - management and enterprise collaboration strategies, initiatives
651344 - and technology deployments? ref DRT 1 G163
651345 -
651346 - USACE addressed this issue for SDS and Com Metrics per
651347 - above. ref SDS 0 K17O
651349 - ..
651350 - On 020415 Jerry Nord at CSG submitted support information.
651351 - ref SDS 24 EY3L
651352 - ..
651353 - The hands-on Knowledge Economics Summit will give you the
651354 - tools and techniques to allow you to achieve the following goals
651355 - and objectives for your organization, ref DRT 1 PPYW, clients
651356 - and customers:
651357 -
651358 - • Learn/use applied tools and techniques for Value-based
651359 - Knowledge Management
651361 - ..
651362 - [...below, need work product showing ability to
651363 - perform, so that claims are not "eyewash." ref SDS 0
651364 - VN6G
651365 -
651366 - • <0104 Fundamentally and permanantly reform financial
651367 - management techniques for knowledge management,
651368 - enterprise collaboration and business communities,
651369 - ref DRT 1 0104
651370 -
651371 - • <0107 Develop hard financial and systems level models to
651372 - evaluate and select KM and collaboration technologies
651373 -
651374 - • <0Q10 Use corporate finance and economic techniques to
651375 - show the mission-critical nature of KM and enterprise
651376 - collaboration, ref DRT 1 0Q10
651377 - ..
651378 - These tasks could aid Jerry Nord at CSG in
651379 - discussions on using SDS for Com Metrics, reported on
651380 - 020415. ref SDS 24 5N3M
651381 -
651382 - • <0113 Displace ineffective information systems investment
651383 - with effective financial leadership of knowledge-based
651384 - initiatives, ref DRT 1 0113
651385 -
651386 - How will IT be displaced when the human mind is wired
651387 - to absorb information, ref OF 1 MQ6J, and convert it
651388 - into knowledge on automatic pilot, explained in PIOMS.
651389 - ref OF 1 V57N see also NWO, ref OF 2 0738
651390 -
651391 - • <0116 Arrive at a common definition and vocabulary for
651392 - Value-based Knowledge Management and Knowledge Economics
651393 - ..
651394 - How about a common definition for "knowledge"
651395 - which has proven difficult, per above. ref SDS 0 0S1U
651396 -
651397 - • <0119 Identify resources and opinion leaders in Knowledge
651398 - Economics
651399 -
651400 - This needs reference to POIMS, ref OF 1 6221, and NWO
651401 - ref OF 2 0001
651402 -
651403 - • Interact with your peer group to share and diffuse KM
651404 - innovations and models
651405 -
651406 - This aligns with Rumsfeld's proposal to the War
651407 - College on 020131 calling for people to for a circle
651408 - of advocates. ref SDS 20 6L5K
651409 -
651410 -
651411 -
651412 -
6515 -
SUBJECTS
SDS POIMS Com Metrics Cannot be Explained by KM Cluster John Maloney
Ecosystem Diverse Practice Methods Techniques Pursued by KM Cluster
Triangulation Business Academia KM Practices Strategy of KM Cluster t
Diversity Law Requisite Variety Prevents KM Cluster from Exercising L
One-size-fits-all Obituary Killer App in Knowledge Management Space N
7107 -
710801 - ..
710802 - Culture of Knowledge Expands Role of Alphabet for Creating Information
710803 - One-size-fits-all Improvement to Alphabet Technology Enables Diversity
710804 - Diverse Ecosystem Enabled by One-size-fits-all Alphabet Improved by SDS
710805 - Alphabet Technology Enables IT, Improved by SDS for Advancing to KM
710806 -
710807 - Follow up ref SDS 27 WX76, ref SDS 26 WX76.
710808 -
710809 - The conference John proposes to review financial dimensions of KM, per
710810 - above, ref SDS 0 9K4H, can help transition from IT to a culture of
710811 - knowledge by helping people grasp the value proposition of paying the
710812 - price of good management in order to avoid the cost of bad management,
710813 - as set out in POIMS, ref OF 1 8536, and is calculated along the lines
710814 - the conference will hopefully present, as shown in NWO. ref OF 2 0110
710815 - and particularly ref OF 2 S55G
710816 - ..
710817 - This is a timely subject because Jeremy Campbell points out in
710818 - his book on technology for augmenting intelligence that people pay a
710819 - price by relying on common sense to evaluate information, rather than
710820 - capturing and using the actual record to generate knowledge needed for
710821 - communication to be effective for saving time and money, reviewed on
710822 - 900303. ref SDS 1 4456 This was confirmed for national security on
710823 - 010911, ref SDS 17 UP5K, and the impact on business of failing to use
710824 - good management was reported on 001207, ref SDS 14 V54M, and more
710825 - recently on 020204. ref SDS 22 0001
710827 - ..
710828 - That is why Mark Clare proposed meeting to discuss cost savings using
710829 - SDS and Com Metrics during the KMCI conference, in his letter on
710830 - 020607. ref SDS 25 418I
710832 - ..
710833 - John's distrust of financial analysis for KM reported in his letter on
710834 - 020610 seems problematic, ref SDS 27 3B6K, as does the chart he
710835 - submitted on leading vendors in the KM space showing that none of
710836 - these vendors seem to address any aspect of the issues needed for
710837 - performing KM, also, reported on 020610. ref SDS 27 FY3I Since the
710838 - conference will be financially supported by these vendors, it seems
710839 - likely there will be no real progress, as occurred during the prior
710840 - conference on 991217. ref SDS 10 9030
710841 -
710842 -
710843 -
710844 -
710845 -
710846 -
710847 -
7109 -
SUBJECTS
Disagree Without Effort to Reconcile Evidence is Willfully Blind
Hard Work KM Requires Skill Tools Time Emotional Stability Support to
Hard Work Information Overload Overwhelms Mental Biology Hearing Seei
Good Management Always Takes Longer than Bad Management Costs Nothing
8206 -
820701 - ..
820702 - SDS Enables Culture of Knowledge by Improving Alphabet Technology
820703 - Eyewash Description of SDS and POIMS can be Supported by Evidence
820704 - Disagreement Based on Evidence Advances Understanding, Innovation
820705 - Failure to Recognize, Reconcile Evidence Does Support Disagreement
820706 -
820707 - Follow up ref SDS 27 VN6G.
820708 -
820709 - How does John's letter today explaining KM capabilities to be
820710 - presented during the conference, per above, ref SDS 0 0S1U, differ
820711 - from "eyewash" that was objectionable in his letter on 020610?
820712 - ref SDS 27 VN6G
820713 -
820714 - [On 020822 John says Groove augments intelligence and enables
820715 - vision for OHS/DKR without any evidence nor analysis.
820716 - ref SDS 33 Q53A
820717 - ..
820718 - Will work product be provided showing support for claims in
820719 - the conference agenda of "proven" methods and tools, per above.
820720 - ref SDS 0 UU4O and ref SDS 0 PPYW
820721 -
820723 - ..
820724 - Knowledge Management is Hard Work without SDS
820725 -
820726 - Where does the conference agenda explain that knowledge management
820727 - is hard work without effective tools, reported on 000307.
820728 - ref SDS 12 4472 Where does the Knowledge economics conference
820729 - agenda explain the eight (8) steps shown on 001219 for improving
820730 - human memory by capturing organizational memory and adding
820731 - intelligence. ref SDS 15 4W4L
820733 - ..
820734 - The reason we need evidence of ROI for KM from Mark in order to
820735 - help people invest time doing the work in order to get a bigger
820736 - return.
820737 -
820738 -
820739 -
820740 -
820741 -
820742 -
820743 -
820744 -
8208 -
SUBJECTS
KM ROI Power Point Presentation
Cost Savings Calculating ROI John Submits Letter Saying KM Not Effici
8404 -
840501 - ..
840502 - Price of Bad Management Avoided by Paying Cost of Good Management
840503 - Cost Savings from Improved Effectiveness, Productivity
840504 -
840505 - Follow up ref SDS 27 3B6K.
840506 -
840507 - John's letter today conveys the impression that this conference
840508 - will provide methods for demonstrating economic benefits of KM,
840509 - per above. ref SDS 0 9K4H This is critically important to people
840510 - at places like IBM, Microsoft, Intel, Aerospace company, Enron, the CIA and
840511 - every where that people need to save time and money by working
840512 - intelligently, as reported on 020204, ref SDS 22 0001, and earlier
840513 - on 010911. ref SDS 17 UP5K
840515 - ..
840516 - This agenda, however, seems to conflict with John's letter on
840517 - 020610 saying that another grave pathology is the white-hot focus
840518 - on "...things that save time and money..." Skilled practitioners
840519 - understand that KM is strictly not an efficiency play, never was,
840520 - never will be. ref SDS 27 3B6K
840521 - ..
840522 - One can imagine ancillary benefits for KM beyond saving time
840523 - and money, such as reducing emotional stress of encountering
840524 - constant mistakes that waste time, causing delay, extra cost,
840525 - mayhem and loss of life, when bumbling escalates to crisis and
840526 - calamity. Yet, John's letter on 020610 maintained that KM never
840527 - will be a productivity play. How does this reconcile with the
840528 - theme of the conference, per above? ref SDS 0 UU4O
840529 -
840530 -
840531 -
840532 -
840533 -
8406 -
SUBJECTS
Snowden, Dave Current State of Art for KM, Per John Maloney, 020608
Snowden, Dave Paper and Ideas Presented to Illustrate John's Opinion ab
KM 1st 2nd Generation Failed 3rd Generation Context Narrative Content
Complex Acts of Knowing: Paradox and Descriptive Self-awareness, Dave
IBM Institute for Knowledge, Former Director
Maloney, John Cites Dave Snowden Paper as Guidance for KMCI Cluster C
Action Research in Organizational Complexity, Dave Snowden Paper on K
Complexity Human Organizations Various Manifestations Ancient Collec
Integrate Traditional and Unexpected Sources of Knowledge to Enable E
Research Complexity of Managing in Age of Uncertainty Networked Intel
Ignorant Dave Snowden Inexperienced with SDS Managing Context Narrati
Context Narrative Content Dave Snowden Inexperienced with SDS
AJ14 -
AJ1501 - ..
AJ1502 - Snowden Represents Current State of Art on KM
AJ1503 - KM Failed 1st, 2nd Generation, 3rd Generation Context Narrative Content
AJ1504 - SDS Difficult for Snowden to Understand Boggles the Mind
AJ1505 -
AJ1506 - Follow up ref SDS 27 KJ6G, ref SDS 26 KJ6G.
AJ1507 -
AJ1508 - The proposition of KM "ascending" that will be presented during the
AJ1509 - conference on 020729, per above, ref SDS 0 UU4O, seems to conflict
AJ1510 - with John's letter on 020610 citing Dave Snowden's paper that says KM
AJ1511 - has failed. ref SDS 26 ZN6I
AJ1513 - ..
AJ1514 - How is this reconciled?
AJ1515 -
AJ1516 -
AJ1517 -
AJ1518 -
AJ1519 -
AJ16 -
SUBJECTS
Snowden, Dave Reviewed Information about SDS Possibly POIMS
POIMS Dave Reviewed and Was Not Favorably Impressed Boggled Mind
Organizational Memory and Connections to Context that Create Knowledg
Context Connections to Organizational Memory that Create Knowledge Om
Sales of SDS Demand for Scope of Services Explained in POIMS Asked by
Angry Frustrated SDS Unique Design Charge Inflated Exagerated Claim U
Terms SDS Com Metrics Frustrating Terminology Foriegn Terminology Imp
Disillusioned KM Too Difficult Giving Up Technology Cannot Improve Ma
Snowden, Dave with IBM Asks If Anyone Has Bought the SDS Program or C
AW11 -
AW1201 - ..
AW1202 - Frustration Anger Not Able to Use nor Understand KM
AW1203 - Dave Proposes Disagreeing Before Acquiring Knowledge of SDS
AW1204 - KM Requires Organizational Memory and Connections to Relevant Context
AW1205 -
AW1206 - Follow up ref SDS 27 MV9G.
AW1207 -
AW1208 - On 020610 Dave Snowden asked about market success of SDS and Com
AW1209 - Metrics, which is an important indicator of usefulness. ref SDS 27
AW1210 - YZ5M John made a similar point in his letter, also, on 020610 noting
AW1211 - SDS does not fit the mold of market leaders in the KM space.
AW1212 - ref SDS 27 DJ86
AW1214 - ..
AW1215 - Will the conference present any other indicators to help people assess
AW1216 - usefulness of technologies and methods in light of Dave's paper
AW1217 - reviewed on 020608, ref SDS 26 ZN6I, that says KM methods that have
AW1218 - sold a lot and those that have sold nothing have both failed to meet
AW1219 - expectations, per above. ref SDS 0 RW5F
AW1220 - ..
AW1221 - For example on 020610 a letter to John points out that while SDS
AW1222 - and Com Metrics are not well known, owing to dynamics of markets that
AW1223 - take a long time to identify added value, reported by Landauer on
AW1224 - 950710, ref SDS 6 2004, and more recently, Buckminster Fuller was
AW1225 - cited on 011210 arguing that a new way of working takes 50 years to be
AW1226 - adopted by an established culture, ref SDS 19 R66K; yet, SDS is the
AW1227 - only KM capability that consistently yields work product like this
AW1228 - record, which John has experienced the past several years. ref SDS 27
AW1229 - ZR4G
AW1230 - ..
AW1231 - How can people be helped, who have direct knowledge about
AW1232 - benefits of SDS, to convey their knowledge to others, like Dave at
AW1233 - IBM, who does not have experience with SDS, in order to overcome
AW1234 - culture forces that prevent improvement for saving time and money, as
AW1235 - reported on 990527? ref SDS 9 1233
AW1237 - ..
AW1238 - There is no evidence in the information subitted by John that any of
AW1239 - this will done, as noted in the record on 020607 responding to Mark
AW1240 - Clare's letter asking about meeting during the conference. ref SDS 25
AW1241 - 418I
AW1242 -
AW1243 -
AW1244 -
AW1245 -
AW1246 -
AW1247 -
AW1248 -
AW1249 -
AW1250 -
AW1251 -
AW1252 -
AW1253 -
AW1254 -
AW1255 -
AW1256 -
AW13 -
Distribution. . . . See "CONTACTS"