THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
S U M M A R Y
DIARY: October 8, 2003 11:41 AM Wednesday;
Gary notified Morris of progress using SDS at Aerospace company.
2...Com Metrics Progress from Information Capture to Analysis Intelligence
3...Transform Reporting to Analysis and Strategy Increase Benefit of SDS
4...Millie Notified of Progress Using SDS and Com Metrics
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0201/- Boeing O-00000816 0505
020101 - Mr. Garold L. Johnson
020103/- Modeling and Simulation O-00000816 0505
0202 - Intel Corporation O-00000704 0201
020201 - Mr. Morris E. Jones;
SDS Progress Reported on Using SDS at to Help CSG Get Started
Management Productivity Meetings Reduced on F*S Project Bec
Report Progress Using SDS Significant Opportunity for SDS a
Meetings Unproductive at B****g on Project Because Unless Gary At
Frustrating Gary Tells Morris Jones at Intel Significant Opportunity
B****g Progress Using SDS Progress Report and Respond to Tom Gilbert
Intel Gary Reports to Morris Jones Progress Using SDS Meetings Unprod
Progress Report Using SDS at B****g Significant Opportunity for SDS a
Meetings Unproductive at B****g on Project Because Unless Gary At
Progress Report Using SDS at B****g Significant Opportunity for SDS a
Increase Visibility SDS B****g Morris Jones at Intel Write Letter Con
Write Letter Morris Jones at Intel Congratulating Gary on Goo
2714 - ..
2715 - Summary/Objective
271601 - Follow up ref SDS 33 PQPR, ref SDS 32 0000.
271603 - ..
271604 - Received a letter from Gary to Morris saying....
271606 - 1. Subject: RE: SDS Installation
271607 - Date: Wed, 8 Oct 2003 10:41:40 -0700
271608 - From: "EXT-Johnson, Garold L"
271609 - To:
271611 - ..
271612 - 2. Morris,
271614 - Rod suggested that I copy you on this letter that give some
271615 - idea of the progress using SDS at Aerospace company.
271617 - ..
271618 - The letter Gary sent to Morris is a copy of a letter Gary wrote to Tom
271619 - Gilbert at CSG, reviewed in another record this morning. ref SDS 33
271620 - PQPR The copy is also shown below. ref SDS 0 D65G
271622 - ..
271623 - On 030611 Gary planned to talk to Morris about scope of upgrading SDS,
271624 - ref SDS 27 M78P; letter today does not mention this issue, except Gary
271625 - notes in closing that he has not had time to work on SDS code.
271626 - ref SDS 0 N99P
271628 - ..
271629 - Gary continues...
271631 - 3. As you might appreciate, it is an uphill battle. It is typical
271632 - for us to have several staff meetings in a row where we do not
271633 - talk about anything from any previous meetings.
271635 - [...see below Morris responded. ref SDS 0 1T9M
271637 - ..
271638 - 4. I am covering 4 standing meetings each week, and typically, the
271639 - action items that come up during the meetings are not followed
271640 - up by anybody.
271642 - ..
271643 - Gary's report supports background showing that....
271645 - a. Meetings are the fundamental team process of management
271646 - prodcutvity, reported by Roy Roebuck on 020217.
271647 - ref SDS 19 1332
271649 - ..
271650 - b. Meetings are the weakest process for productivity and
271651 - so the biggest cause of failed performance, reported on
271652 - 940114. ref SDS 6 2290
271654 - ..
271655 - c. People waste 70% of the day in unproductive meetings,
271656 - study reported on 960205. ref SDS 9 5222
271658 - ..
271659 - Gary continues
271661 - 5. In one case, there was a 2-week long meeting of middle managers
271662 - (to which I was not invited) that, as near as I can tell,
271663 - produced no records or artifacts whatsoever. I have been
271664 - working in this sort of environment for more than 30 years, and
271665 - that sort of thing still amazes me.
271667 - ..
271668 - On 011006 Gary reported frustrations caused by bad management that
271669 - creates a big opportunity for improvement by SDS, ref SDS 17 O99K, as
271670 - he is demonstrating on the project at Aerospace company, shown by his record on
271671 - 030413, ref SDS 24 0001, and reviewed a few days later on 030416.
271672 - ref SDS 25 7P5F
271674 - ..
271675 - Gary continues
271677 - 6. Partly as a result of my pestering, Rod has made a number of
271678 - changes to SDS which, IMO, improve its usability and
271679 - consistency substantially. I still have no time to work on
271680 - rewriting SDS in a more modern environment.
271682 - ..
271683 - On 030611 Gary planned to talk to Morris about scope of upgrading SDS,
271684 - ref SDS 27 M78P; letter today does not mention this issue, except Gary
271685 - notes in this para 6 that he has not had time to work on SDS code.
271687 - ..
271688 - Typical examples....
271690 - HTML conversion improved............. 021111. ref SDS 20 0001
271691 - Keystrokes complexity reduced........ 030124, ref SDS 21 0001
271692 - Memory managmenet using Start........ 030902, ref SDS 31 0001
271694 - ..
271695 - Gary concludes...
271697 - 7. Thanks,
271699 - ..
271700 - 8. Garold (Gary) L. Johnson
271705 - ..
271706 - This is a copy of a letter Gary sent to Tom Gilbert at CSG, and is
271707 - reviewed in another record this morning, ref SDS 33 PQPR, per Gary's
271708 - letter to Morris shown above. ref SDS 0 N96N
271710 - 1. Subject: SDS Objectives and Use on the Job
271711 - Sent: Wednesday, October 08, 2003 12:13 PM
271715 - ..
271716 - 2. Tom,
271718 - Your analysis of POIMS reflects my initial perspective
271719 - wondering how SDS can be helpful in a big organization,
271720 - especially your point about how many people it takes to keep up
271721 - with effective analysis. So, this is just a "look ahead" to
271722 - explain my current view after going through the learning curve
271723 - and getting experience using SDS for Com Metrics, which is the
271724 - path you will be traveling starting next week after your
271725 - vacation. About six (6) months ago on 030413, I made some
271726 - initial comments on experience using SDS. ref SDS 24 0001 I
271727 - comment those views to you. Here some further thoughts that
271728 - may help you get started with SDS.
271730 - ..
271731 - 3. This might be too simple or obvious so I apologize in advance
271732 - for saying it, but SDS is mostly about discovering, crafting,
271733 - and refining what we "think." That's where the idea comes from
271734 - for "thinking through writing," discussed in POIMS.
271735 - ref OF 6 3742
271737 - [On 040102 Gary making good progress on learning and using
271738 - new skills for Com Metrics and providing experience that
271739 - enables transformation for people on the job to understand
271740 - a new way of working that Gary has discovered. ref SDS 37
271741 - 526L
271743 - ..
271744 - 4. Since memory is the engine of reasoning, by remembering
271745 - connections of cause and effect, SDS is about constructing the
271746 - right connections to understand causation, and then later
271747 - accurately remembering these connections when needed. Since we
271748 - use memory everyday all day long in communication for meetings,
271749 - making calls and preparing documents like email, software code,
271750 - spreadsheets, specifications, etc., the SDS record winds up
271751 - helping every aspect of daily work by avoiding mistakes and
271752 - discovering opportunity from making connections routinely that
271753 - are otherwise overlooked. Rod tries to simplify this into the
271754 - idea that this augments "intelligence."
271756 - ..
271757 - 5. Without a solid grounding, human memory drifts over time.
271758 - Intent does change over time, but we want it to be a result of
271759 - conscious decision, not of a failure to remember correctly.
271761 - ..
271762 - 6. For a group, the idea is for one person to deliver
271763 - "intelligence" that helps everyone convert information into
271764 - knowledge by expanding span of attention. I see the benefits of
271765 - this in our work at Aerospace company, where people go over the same
271766 - things repeatedly and spend hours asking about who said what at
271767 - the last meeting, or overlooking the last meeting completely.
271768 - You might wonder why this is so, since I am using SDS? This
271769 - goes to your second point that one person alone cannot do Com
271770 - Metrics for a big company. On the other hand, as Rod says, a
271771 - little intelligence goes a long way.
271773 - ..
271777 - that matter, plus many subcontractors all involved in the
271778 - project. For our little "world" here in Huntington Beach, CA,
271779 - SDS is making progress in the sense that people seem to count
271780 - on "Gary" for accurate organizational memory. A few weeks ago
271781 - my boss was leading a meeting and suddenly stopped while
271782 - working through an agenda on the white board and said "Boy, we
271783 - need a history button for this white board," illustrating the
271784 - fact that memory of past experience drives all human activity.
271786 - ..
271787 - An aid for the senior manager on the project here in Huntington
271788 - Beach made a joke that "Gary is our history button."
271790 - ..
271791 - This story shows how SDS becomes a force on the project. I am
271792 - now asked to attend meetings to help brief our customer, DOD,
271793 - on progress, because writing up the record over and over
271794 - enables explaining things verbally when needed. I am asked to
271795 - attend a broader range of meetings, and recently to run several
271796 - meetings, all because people want the "intelligence" that helps
271797 - everyone remember and make sense of long complex meetings, even
271798 - though they generally do not yet recognize that capturing a
271799 - coherent record is what they really want.
271801 - ..
271802 - An example is a letter from a colleague a few months ago saying
271803 - something like "I never understand a thing at these meetings
271804 - until I get your reports." When I got that letter, back in
271805 - April or May I began to feel strongly that SDS is the right
271806 - path to better management and productivity, because we have a
271807 - lot of meetings on the project. If people aren't understanding
271808 - things, then the work isn't getting done. Using SDS to improve
271809 - understanding, enables people to get the right things done
271810 - correctly on time and within budget. That is a common
271811 - management theory, which SDS seems to validate. So, we have
271812 - taken big steps the past few months exposing SDS and find that
271813 - when done in this way of helping others, under what Rod calls a
271814 - 3-layer architecture, there is acceptance and demand grows for
271815 - more.
271817 - ..
271818 - 8. On the other hand, Paul Lowe, who is the aid for our senior
271819 - manager who said that "Gary is the "history" button for the
271820 - project", recently came by my office and looked more closely at
271821 - the work to perform Communication Metrics and said "Gosh, you
271822 - need help," meaning that on a big project like combat, one person
271823 - cannot be the Communication Analyst for everyone. Saying that
271824 - the SDS effort "needs help" is a step in the right direction of
271825 - validating the need for a permanent role to do this work,
271826 - because after people gain experience getting SDS work product
271827 - they understand the value in a way that is impossible to
271828 - explain without having that experience because SDS work product
271829 - is new in the sense that, as explained in POIMS, "intelligence"
271830 - is a new role for management. ref OF 3 5820
271832 - ..
271833 - 9. With that said, to answer your question [on the number of
271834 - people needed to use SDS in an organization, see Tom Gilbert's
271835 - letter in another record today, 031008, ref SDS 33 5K77] it
271836 - appears possible to grow the market for SDS by delivering work
271837 - product. Typically, one person can handle one or two meetings
271838 - a week, and need not attend every meeting to be effective, but
271839 - rather should attend strategic and progress meetings where SDS
271840 - work product influences lower level meetings under color of
271841 - authority. In my case, I am still attending a lot of lower
271842 - level meetings. The more SDS records people get, the more
271843 - meetings I am asked to attend, so this spreads me pretty thin.
271844 - Hopefully, we'll get that "help" Paul talked about before I
271845 - give out.
271847 - ..
271848 - 10. We need a training ground to develop others who can use SDS for
271849 - Com Metrics, and we need a source of technical support, since
271850 - Rod will not be able to fill that role on a daily basis. Next
271851 - week I will be traveling to Seattle with Paul and so will
271852 - discuss these issues. A big challenge here is that SDS is a
271853 - grass roots effort, whereas at CSG there is a small but
271854 - definite executive awareness starting out the effort. As you
271855 - learn SDS and begin to deliver SDS records to CSG personnel in
271856 - a few months, you and Jerry will discover, as I have, how
271857 - demand grows to, as Rod says, "deliver the good" that empowers
271858 - people to work intelligently.
271860 - ..
271861 - 11. So, in sum, one person cannot do it all, but we have to start
271862 - with one person helping everyone in order to work toward the
271863 - goal of one helping many, and several helping all. That's why
271864 - I am glad that at CSG Jerry is talking about learning SDS with
271865 - your help, so you won't wind up being alone as the only person.
271867 - ..
271868 - 12. Hope this helps. Call if you want to discuss this.
271870 - ..
271871 - 13. Gary.
271873 - ..
271874 - PS. One of the big things Rod harps on is linking to original
271875 - sources. You can see his records have a lot of links. I
271876 - sometimes think he goes overboard, but the more I use SDS the
271877 - more I see the benefit of accuracy and clarity in
271878 - communication. Something to think about in the future is when
271879 - you cite an idea or fact from something like POIMS, as in your
271880 - letter today, try to provide a link to your reference because
271881 - links provide context to the reader. SDS provides a unique
271882 - system of "explicit link" which I suggested that Rod expand
271883 - last year, so now it is fast and easy to link everything in
271884 - SDS. It only takes a few seconds. If you need help call and I
271885 - will walk you through the process. You will be amazed how easy
271886 - it is.
Strategy Sell SDS Expand Interest Using SDS Support by Adding Follow
Johnson, Gary Strategic Planning Long Term Performed with Cursory Pla
Strategic Planning Long Term Performed with Cursory Planning Methods
Interest SDS Use Expand by Adding Follow Up Analysis Strategy Plannin
Care About Accurate Memory SDS Linkng Technology Makes Creating and O
Care About Saving Time Not Accuracy Past Meetings Calls Documents Onl
Executives Care About Working Intelligently SDS Improves Memory by Ca
Analysis Follow Up Strategy Planning to Set Direction Support Drives
Memory Improved by SDS Working Intelligently Capturing Record Adding
Analysis Intelligence Write Who What When Where Why Align to Original
Accuracy People Care About Remembering Correctly Better than Forgett
461401 - ..
461402 - Com Metrics Progress from Information Capture to Analysis Intelligence
461403 - Transform Reporting to Analysis and Strategy Increase Benefit of SDS
461405 - Follow up ref SDS 32 VZ7F.
461407 - Received ref DRT 1 0001, a letter submitted by Gary, which he received
461408 - from Morris responding to Gary's letter this morning on progress using
461409 - SDS at Aerospace company, per above. ref SDS 0 1R3G Morris' letter covers the
461410 - issue he raised in the call on 030925. ref SDS 32 VZ7F
461412 - ..
461413 - Morris says...
461415 - 1. There is a natural progression. The first step is record
461416 - keeping. The second step is follow-up. The third step is
461417 - analysis and trending. The forth step is providing strategy
461418 - and direction. ref DRT 1 0001
461420 - ..
461421 - On 030611 Gary planned to talk to Morris about scope of upgrading SDS,
461422 - ref SDS 27 M78P; Gary's letter today does not mention this issue,
461423 - except Gary notes in this para 6 that he has not had time to work on
461424 - SDS code, ref SDS 0 N99P; Morris does not discuss scope of task to
461425 - upgrade SDS either.
461427 - ..
461428 - Morris' ideas on using SDS support the for eight (8) steps to perform
461429 - Communication Metrics listed on 001219. ref SDS 14 4W4L On 911123 he
461430 - reported that this is a new way of working, ref SDS 1 4930, because
461431 - other executives use feel good management. ref SDS 1 1331
461433 - ..
461434 - Morris continues...
461436 - 2. The first major impact comes from follow-up. This gets things
461437 - done. ref DRT 1 KR6F
461439 - ..
461440 - 3. The second and perhaps most important impact of leadership
461441 - comes from analysis, and setting direction. ref DRT 1 KR5Y
461443 - ..
461444 - Adding analysis to the record for converting information into useful
461445 - intelligence has been discussed with Gary previously on...
461447 - 030309....................... ref SDS 22 GJ47
461448 - 030508....................... ref SDS 26 PL44
461449 - 030826....................... ref SDS 28 ZY8J
461450 - 030830....................... ref SDS 30 844O
461452 - ...and with the aim to create a better partnership between leadership
461453 - and technology for improving productivity and earnings, as explained
461454 - in NWO. ref OF 9 034H and ref OF 12 ON6I USACE reported that using
461455 - SDS for Communication Metrics saves time and money at the rate of
461456 - 10:1, ref DRP 3 0001, by reducing the cycle of rework otherwise caused
461457 - by continual bumbling, noted by Kissinger reported on 940609,
461458 - ref SDS 7 4238, and reported again by Gary on 011006. ref SDS 17 O99K
461460 - [On 040505 Gary does excellent analysis, that could be
461461 - aided by connecting some dots with links to authorities,
461462 - ref SDS 42 WO52; generates critical feedback for carrying
461463 - on the work, ref SDS 42 NL9Q, while also giving SDS
461464 - visibility, per Morris' recommendation. ref SDS 42 WO4M
461466 - ..
461467 - Benefits of adding analysis have been recognized by....
461469 - Peter Drucker..................... 931130, ref SDS 5 7911
461470 - Andy Grove........................ 980307, ref SDS 11 3101
461473 - ..
461474 - Morris continues...
461476 - 4. Stephen Covey has a nice story about people who are good at
461477 - cutting trees, but the "leader" climbs a tree and pronounces
461478 - "we are in the wrong forest". ref DRT 1 K038
461480 - ..
461481 - Gary might consider relating correlations between Covey's ideas and
461482 - the SDS design, reported on 921205, ref SDS 3 2229, and based on
461483 - Gary's reveiw of Franklin and Covey on 031109, which is cited in the
461484 - record on 031113. ref SDS 35 TS4K This would give Gary and Morris an
461485 - opportunity to engage the elements of good management based on Gary's
461486 - experience using SDS and Morris' perspective working at Intel and
461487 - previously at Chips, where he has commented on SDS, for example on
461488 - 911123, ref SDS 1 4930, and was worried about overlooking critical
461489 - details on 921127. ref SDS 2 0674
461491 - [On 031113 reviewed Gary's SDS record that provides analysis
461492 - comparing Covey's ideas and tools, along with Allen and
461493 - Frankline with SDS support for good management. ref SDS 35 TS4K
461499 - ..
461500 - [On 040404 Gary answers Morris' letter. ref SDS 41 0001
461502 - ..
461503 - Morris continues...
461505 - 5. Rod does tons of analysis in his system. It is somewhat a
461506 - collection of his personal musings, and how he maneuvers the
461507 - universe to conform to his objectives. There is insight in the
461508 - analysis. His constant reviewing the record keeps his memory
461509 - of past events updated. (Even if with his opinion rather than
461510 - fact, it is better than forgetting), ref DRT 1 607I
461512 - ..
461513 - Observing that accurate memory is better than forgetting even when
461514 - "intelligence" is added to organize (i.e., "maneuver") information,
461515 - helps answer the question on 950204 when Morris asked "What's a metric
461516 - for communication, ref SDS 8 5468, i.e., what is measured? ref SDS 8
461517 - 0937 Later, on 000706 Morris asked what do people care about that SDS
461518 - supports? ref SDS 13 RX3K Gary posed the same issue later on 020217.
461519 - ref SDS 19 425M
461521 - ..
461522 - A few months ago, Aerospace company's customer, the US Army reported caring about
461523 - the accuracy of memory about the project record, which Gary supported
461524 - during a meeting. ref SDS 29 SE9S The customer also voiced care about
461525 - developing timely access to organizational memory. ref SDS 29 SE5X
461527 - ..
461528 - On 010425 Morris noted SDS is a "utopia" because everything is in the
461529 - right place at the right time, ref SDS 15 EP7F, which explains how SDS
461530 - improves the accuracy of memory, cited by Morris today as better than
461531 - forgetting. Earlier on 990721 Morris suggested explaining the
461532 - benefits of SDS as better memory. ref SDS 12 MG3L More recently on
461533 - 020110 he mentioned again the benefits of SDS for improving memory.
461534 - ref SDS 18 I84G
461536 - ..
461537 - Morris' recommendation to use SDS for follow up, and analysis to set
461538 - direction with strategy and planning fits part of the model set out in
461539 - POIMS for "intelligence." ref OF 2 0367 Gary is also making progress
461540 - on other steps for Communication Metrics to organize, summarize and
461541 - get feedback that refines accuracy of the record on organizational
461542 - memory. Morris' ideas today on expanding use of SDS for working
461543 - intelligently aligns with analysis of Gary's letter on 011006. At
461544 - that time, Gary asked why big projects get so fouled up? ref SDS 17
461545 - O99K Analysis showed how a "little intelligence" from adding steps
461546 - Morris recommends for analysis on strategy, planning and feedback to
461547 - follow up goes a long way toward empowering management to be effective
461548 - in forming a stronger partnership between leadership and technology.
461549 - ref SDS 17 W56K
461551 - ..
461552 - Morris pointed out on 911123 that while SDS empowers people to work
461553 - intelligently by adding analysis, other executives don't work this
461554 - way. ref SDS 1 4930 More recently on 030410, Gary mentioned that
461555 - deliberative analysis is declining. ref SDS 23 D17J Later on 031017
461556 - Gary noted that even where people are assigned to invest time for
461557 - strategy and long-term planning, there is usually not enough time for
461558 - deliberation to add intelligence that converts information into useful
461559 - knowledge, as defined in POIMS. ref OF 2 0367 As a result, there is
461560 - only enough time for people to use "rapid planning" methods that rely
461561 - on spontaneous recollection from personal and organizational memory
461562 - to perform long term planning and strategy. ref SDS 34 0X5W Gary's
461563 - analysis aligns with reports on 970910 that people do not have to
461564 - think, ref SDS 10 3479, because all of their time is devoted to grazing
461565 - on information in endless meetings.
461567 - ..
461568 - On 010924 Morris noted that SDS improves management better than other
461569 - methods, ref SDS 16 NK4J, and further noted that nobody uses other
461570 - software the way SDS is used, ref SDS 16 XT5F, for deliberative
461571 - analysis to work intelligently. see again POIMS, ref OF 4 2300
461573 - ..
461574 - Analysis, musings and maneuvering the universe of information to meet
461575 - objectives describes using SDS for working intelligently by adding
461576 - organization, follow up, strategy and planning to Gary's SDS records,
461577 - which Morris recommends for helping executives set direction.
461578 - ref SDS 0 KR5V Since, as Gary notes, this level of support is not
461579 - common, receiving SDS records attracts the attention of executives by
461580 - providing help to set direction, as Morris states. ref SDS 0 KR5Y
461582 - ..
461583 - [On 031215 during conference call with Jerry Nord, Gary
461584 - explained SDS design aids memory which in turn improves
461585 - reasoning. ref SDS 36 GN8K
461587 - ..
461588 - [On 040102 Gary explained using organization, analysis,
461589 - alignment, summary and follow up sparringly in SDS records
461590 - because Control Fields disrupt the flow of narrative.
461591 - ref SDS 38 5V6N
461594 - ..
461595 - Gary might respond to Morris by concurring that SDS enables better
461596 - memory that aids analysis, strategy and planning.
461598 - ..
461599 - Morris continues...
461601 - 6. I think your next challenge is how to move the record and
461602 - follow-up to analysis and strategy. ref DRT 1 HX8F
461604 - ..
461605 - 7. I understand about managers having meetings that go for weeks.
461606 - (I was a corporate VP for 12 years) Often, they are just
461607 - learning to trust each other, and work together. When they
461608 - come back, people are looking for something significant, and it
461609 - isn't there. They have spent a week to overcome organizational
461610 - and political issues (often ones they have caused), and the
461611 - rank and file can't understand what they did. ref DRT 1 KS3Y
461613 - ..
461614 - 8. Keep the record, provide the follow-up, but start adding
461615 - analysis and projecting the outcome unless a different action
461616 - is taken. That is when the true power of Rod's management
461617 - method starts to deliver. Great managers and leaders seldom
461618 - understand all the details. They understand what will happen
461619 - if a change isn't made, and have some idea of the changes
461620 - required. Rod has trouble moving to the last "strategy phase"
461621 - personally. I often kid him that if SDS was so great, why
461622 - isn't he very rich? ref DRT 1 K363
461624 - ..
461625 - 9. These management concepts are taught over and over in the
461626 - industry. They aren't new. Rod has discovered many on his own,
461627 - and learned others through reading and absorbing information.
461628 - Rod is making an attempt at providing a system to help people
461629 - incorporate them in their work practice. I hope his efforts
461630 - are assisting you in your efforts and ambitions. ref DRT 1 KS5W
461632 - ..
461633 - Gary might consider responding to Morris by pointing out things he
461634 - feels are "new" in SDS, as set out in Gary's record on 030413.
461635 - ref SDS 24 0001
461637 - [On 040404 Gary answers Morris' letter. ref SDS 41 0001
461639 - ..
461640 - Morris continues...
461642 - 10. Thanks for giving Rod and the effort a try,
461643 - ref DRT 1 006H
461645 - Morris
Johnson, Gary Writes to Millie Explaining Progress Using SDS at Boein
480401 - ..
480402 - Millie Notified of Progress Using SDS and Com Metrics
480405 - 1. Subject: RE: SDS Installation
480406 - Date: Wed, 8 Oct 2003 10:21:05 -0700
480410 - ..
480411 - 2. Millie,
480413 - Rod asked me to keep you in the loop on how things are going
480415 - world's effort on advancing from information to knowledge!
480417 - ..
480418 - 3. I sent the following to Tom Gilbert at CSG trying to reorient
480419 - his view of POIMS and SDS "just a bit".
480421 - ..
480422 - This is the same letter Gary sent to Morris per above. ref SDS 0 D65G
480424 - [On 040227 Gary submitted another report to Millie.
480425 - ref SDS 39 364L
480427 - ..
480428 - It was reviewed in another record earlier today on CSG getting started
480429 - using SDS. ref SDS 33 EB8Q
480431 - ..
480432 - 4. Thanks,