CONTACTS 
0201 - Intel Corporation                                                                                                                                                  O-00000704 0201
020101 - Mr. Morris E. Jones;

SUBJECTS
Memory Solution to Medit and SDS DOS Extender Gary Submits Qu
Analysis for Planning Strategy Add to Reporting History of Daily Work
Congratulate Gary on Good Progress With SDS Suggest Strategy
Planning Strategy Analysis Add to Reporting History of Daily Work to
Visibility SDS Increase Morris Jones at Intel Write Letter Congratula
3-layer Architecture Strategy Build Experience Base Improve Work With
History Button Gary's Boss Steve Wants Background on Agenda Subjects
Visibility Discussion SDS During Meetings and Report Use in the Recor
Strategy Sell SDS Educate Teach Gary Prepared Special Word Ve
Delicate Path Pushing SDS Visibility SDS for Better Organizational Me
Diplomacy Delicate Path Pushing SDS Visibility SDS for Better Organiz
Disruptive Avoid Hurt Feelings Anger Envy Jealousy Fear People Feel T
Congratulating Morris Jones at Intel Write Letter Gary on Goo

2115 -
2115 -    ..
2116 - Summary/Objective
2117 -
211701 - Follow up
211702 -
211703 - Called and talked to Morris yesterday; submitted a letter confirming
211704 - understandings....
211705 -
211706 -    1.  Subject: Good Management Enables Change and Growth
211707 -        Date: Thu, 25 Sep 2003 07:03:05 -0700
211708 -        From: Rod Welch
211709 -        To: "Jones, Morris E."
211711 -         ..
211712 -    2.  Morris,
211714 -         ..
211715 -        Reporting Analysis Strategy Planning Drive Demand for SDS
211716 -
211717 -        Per our telecon yesterday, Gary recently noted progress toward
211718 -        transformation to Com Metrics at B****g.  The suggestion you
211719 -        made during our call, yesterday, to accelerate transformation
211720 -        by increasing SDS visibility sounds attractive.  Your idea to
211721 -        increase awareness of SDS by adding analysis that drives
211722 -        strategy and planning, needed by upper management, fits the
211723 -        path Gary is pursuing.
211724 -
211725 -            [On 031008 Morris presented this idea in a letter to Gary,
211726 -            responding to a report from Gary on progress using SDS at
211727 -            Aerospace company. ref SDS 11 KR4N
211729 -         ..
211730 -        Drucker, also, cites analysis as the core task of management,
211731 -        shown on 931130, ref SDS 4 7911; and Covey calls for synergy
211732 -        from integrating interdependent forces, observing that better
211733 -        understanding derived from analysis is aided by writing a
211734 -        diary, reviewed on 921205. ref SDS 2 2229 The SDS design
211735 -        inherently integrates elements for analysis, plans and strategy
211736 -        to aid management, as you noted on 010924. ref SDS 8 NK4J  More
211737 -        recently on 030316, Gary cited the SDS integrated design that
211738 -        provides instant access to relevant information so that turning
211739 -        plans into action is faster and easier. ref SDS 9 EV4N  Making
211740 -        good management fast and easy builds visibility that drives
211741 -        transformation toward a practice of working "intelligently," as
211742 -        defined in POIMS. ref OF 5 6649  Gary is adding connections
211743 -        that link the record of meetings to project objectives,
211744 -        requirements and commitments, shown by his record this past
211745 -        April on 030413. ref SDS 10 0001  Naturally, limited time
211746 -        reduces the amount of analysis that can be developed when
211747 -        attending a lot of meetings.
211749 -         ..
211750 -    3.  Experience using SDS increases skills so that more can be done
211751 -        in less time, and an ergonomic keyboard makes using the SDS
211752 -        functionality efficient, like playing a piano.  Gary found an
211753 -        article a month or so ago that supports the design; but, I
211754 -        can't afford to get him a keyboard, like I did for you, when
211755 -        you tried SDS years ago on 910520. ref SDS 1 655O  Besides we
211756 -        are not well enough established yet for Gary to present a work
211757 -        practice that varies overtly from the accepted B****g culture.
211759 -         ..
211760 -    4.  Most importantly, though, he needs help.  He is covering too
211761 -        many meetings.  Hopefully, before long, maybe through CSG, we
211762 -        can start training others to lend a hand so that the eight (8)
211763 -        steps of Com Metrics, listed on 001219, ref SDS 7 4W4L, that
211764 -        include analysis for strategy and planning, ref SDS 7 Y74L, can
211765 -        be developed routinely, as called out by Drucker, reviewed on
211766 -        991025. ref SDS 6 0785  Accomplishing this happy scenario,
211767 -        requires "delivering the goods" long enough to transform mere
211768 -        acceptance into demand at B****g.  Gary is doing a terrific job
211769 -        on this by creating a comprehensive history of meetings.  There
211770 -        are a lot of hopeful signs that people on the project are
211771 -        beginning to rely on the record.  At this stage there is no
211772 -        association with SDS, but Gary is gradually working on this.
211774 -         ..
211775 -    5.  Of course Gary is navigating a delicate path, pushing to build
211776 -        buy-in without causing disruption that leads to hurt feelings,
211777 -        envy, fear of incompetence and anger with consequent negative
211778 -        reaction that would make the effort to use SDS disappear before
211779 -        there is sufficient buy-in to prevent such a change.  So,
211780 -        again, it is a delicate path.
211782 -         ..
211783 -    6.  As we discussed, I think Gary would appreciate getting a letter
211784 -        from you with executive perspective on accelerating
211785 -        transformation by adding value to a resource that is becoming
211786 -        familiar to his group at B****g working on the project.
211787 -
211788 -            [On 031008 Morris wrote to Gary responding to Gary's report
211789 -            on progress using SDS at Aerospace company. ref SDS 11 1T9M
211791 -         ..
211792 -        In the same way that Grove points out that people resist change
211793 -        because we like to work on familiar things in familiar ways,
211794 -        reported on 980307. ref SDS 5 3740, so, too, investing time on
211795 -        enabling people to become familiar with benefits of using
211796 -        "intelligence" on the job, transforms cultural energy from a
211797 -        force that resists SDS to one that resists giving it up,
211798 -        because it is a "change" that causes harm.  This is the David
211799 -        and Goliath angle Gary was driving home in his letters
211800 -        yesterday.
211802 -         ..
211803 -    7.  Gary's email address is...
211804 -
211807 -         ..
211808 -    8.  If time permits, drop him a line on a remarkable achievement,
211809 -        per your analysis on 010924. ref SDS 8 XT5F
211811 -         ..
211812 -        Rod
211814 -         ..
211815 -    9.  PS.  Millie got some cautiously optimistic news last week on
211816 -        her battle with cancer.  A cancer marker has been rising for
211817 -        the past 8 months, and so we were expecting to see something in
211818 -        the range of 80 to 100 where 30 or 40 would be a better number.
211819 -        While, we didn't see 30 or 40, that would have been too much to
211820 -        hope for; but, at this time the rise has stabilized, and there
211821 -        was actually a slight drop for the first time in 8 months.  As
211822 -        a result, remission appears less imminent, which means another
211823 -        cycle of chemo therapy is forestalled.  It was a really good
211824 -        week.
211825 -
211826 -
211828 -  ..
2119 -
2120 -
2121 - 1622
2122 -
212201 - Gary called this afternoon and I related discussion with Morris on
212202 - sending Gary a letter, per above. ref SDS 0 VZ9S
212204 -  ..
212205 - Hoping this will give Morris a chance to engage with Gary on SDS and
212206 - implementation of Com Metrics.
212207 -
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2123 -