THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: June 11, 2003 05:39 PM Wednesday; Rod Welch

Gary to call Morris about options for updating Medit Memory.

1...Summary/Objective
2...Comments Requested on Jerry Nord's Proposal to Work on SDS
3...Computer Problems at Home
4...CSG 1st Task Improve SDS Memory Review Options with Morris
5...3-layer Architecture Little Intelligence Makes big Improvement
6...Little Intelligence Makes big Improvement Com Analyst Helps Everyone
7...Com Analyst Saves Time for Everybody by Creating Organizational Memory
8...Medit Macro Language Need Help Remembering How to Find Information
9...People May Not "Get It" SDS Management Method Counterintuitive
10...Trade Secrets Gary to Review Edit and Extend with Two Added Issues

ACTION ITEMS.................. Click here to comment!

1...Gary will think about talking to Morris for input on the scope of the
2...Gary advised that two (2) SDS capabilities should be added to the

CONTACTS 
0201 - Boeing                                                                                                                                                             O-00000816 0505
020101 - Mr. Garold L. Johnson
020103 - Modeling and Simulation                                                                                                                                          O-00000816 0505

SUBJECTS
CSG Jerry Nord Agreement Work on SDS Gary Proposes Additional Trade S
Johnson, Gary Reviewed Initial Draft Proposal on 030611 Offers No Edi
Nord, Jerry CSG Submits Proposal to Work on SDS and Participate with
Johnson, Gary Reviews Proposal by Jerry Nord Offers No Additions or E
Johnson, Gary Reviewed Initial Proposal Dated 030611 Submitted by Jer

1207 -
1207 -    ..
1208 - Summary/Objective
1209 -
120901 - Follow up ref SDS 16 SV5K.
120902 -
120903 - Gary comments in a letter favorably on Jerry Nord's proposal to work
120904 - on SDS.  He called later in the afternoon and we discussed suggesting
120905 - to Jerry that a first task would be to work on improving Medit memory
120906 - problem. ref SDS 0 FR8K  Gary will consider calling Morris to get
120907 - input on scope of fixing the memory problem. ref SDS 0 5B7M  Gary
120908 - noted importance to initially focus on simply learning SDS and how to
120909 - perform Com Metrics to overcome risk that Jerry and his team at CSG do
120910 - not grasp the SDS design that has stymied others in the past.
120911 - ref SDS 0 PO5I  Gary has some ideas on editing the list of SDS trade
120912 - secrets, and feels there are two more that should be added.
120913 - ref SDS 0 FR6K
120915 -  ..
120916 - Submitted ref DIT 1 0001 to Gary and linked to this record confirming
120917 - our understandings.
120918 -
120919 -
120920 -
120921 -
120923 -  ..
1210 -
1211 -
1212 - Progress
1213 -
121301 - Comments Requested on Jerry Nord's Proposal to Work on SDS
121302 -
121303 - Follow up ref SDS 17 PPUQ.
121304 -
121305 - Sent Gary a letter this morning with copies to....
121306 -
121307 -     Morris, Ross, Bill DeHart, Pat Lincoln and Dave Buoncristiani.
121309 -  ..
121310 - The letter transmitted the proposal from Jerry Nord this morning, and
121311 - it said....
121312 -
121313 -    1.  Attached is a proposal on SDS development from Jerry Nord at
121314 -        CSG, received today. ref SDS 17 PPUQ
121316 -         ..
121317 -    2.  My impression is that Jerry is making a pretty good offer that
121318 -        protects IP as well as possible, ref SDS 17 K37T, and so this
121319 -        presents a good chance for Jerry to learn SDS and transition to
121320 -        daily implementation, as you are doing at Aerospace company.
121322 -         ..
121323 -    3.  One thing I am inclined to incorporate is a list of agreed upon
121324 -        features that are unique "trade secrets" of SDS, as shown in
121325 -        the record on 000831, ref SDS 11 G8E3, and suggested in comments
121326 -        to the record today reviewing Jerry's proposal. ref SDS 17 K37T
121328 -         ..
121329 -    4.  Jerry and I discussed on Monday how to incorporate CSG into an
121330 -        MOU, which seems like what he is proposing in his letter today.
121331 -        He understands we don't want to shoot ourselves in the foot by
121332 -        disclosing how to improve the work, only to have CSG go get a
121333 -        patent and/or copyright after they learn the secret of KM.
121335 -         ..
121336 -    5.  Perhaps the language he is proposing today does this in light
121337 -        of the reference in Jerry's letter to Welch and partners, and
121338 -        to the record on 030126 that discusses royalties. ref SDS 17
121339 -        K38R
121341 -         ..
121342 -        Any comments?
121344 -         ..
121345 -    6.  Notice Jerry wants to discuss this tomorrow on Thursday, so
121346 -        feedback today would be appreciated.
121348 -         ..
121349 -        Thanks.
121351 -         ..
121352 -        Rod
121354 -  ..
121355 - Gary sent a letter back today saying....
121356 -
121357 -        Rod,
121358 -
121359 -    1.  Looks good to me.
121360 -
121361 -    2.  He is clearly aware of the major issues and agrees with them.
121363 -         ..
121364 -    3.  If things work out, follow-on arrangements can be developed.
121366 -         ..
121367 -    4.  Development work to be done is still open, so we will see what
121368 -        input he comes up with so far as UI, etc.
121370 -         ..
121371 -        Thanks,
121373 -  ..
121374 - Gary called this afternoon and we discussed Jerry's proposal further,
121375 - shown below.
121376 -
121377 -
121378 -
121379 -
1214 -

SUBJECTS
Computer Motherboard Failed on Gary's Home Computer He is Out of Busi
Motherboard Failed on Home Computer Requires Replacing Home System Wh

1404 -
140501 -  ..
140502 - Computer Problems at Home
140503 -
140504 - Gary, also, related that the motherboard on his computer at home
140505 - failed today, so he has to re-build the system where SDS is
140506 - installed.  He will not be able to do any SDS work for a few days at
140507 - home, probably until after the weekend.
140508 -
140509 -
140510 -
140511 -
140512 -
140513 -
140514 -
140515 -
1406 -

SUBJECTS
Macro Language for SDS in Morris's New Medit Editor Takes 1 Week to Pro
Medit Morris Jones Ideas on Updating Memory with DOS Extenders Task for
Medit Code for SDS Needed by Gary to Work on SRS

1905 -
190601 -  ..
190602 - CSG 1st Task Improve SDS Memory Review Options with Morris
190603 -
190604 - Follow up ref SDS 16 SV5K.
190605 -
190606 - Discussed Jerry Nord's proposal to work on SDS development at CSG,
190607 - received this morning. ref SDS 17 PPUQ
190609 -  ..
190610 - Gary feels a first priority is to fix the SDS memory problem, which is
190611 - also reviewed in Jerry's proposal. ref SDS 17 4E3F
190613 -  ..
190614 - This adds critical utility to the current version for use at CSG, at
190616 - Improving memory adds life to SDS while a new version is created over
190617 - the next five (5) years or so.
190618 -
190619 -      [On 020612 discussed this task with Jerry Nord. ref SDS 19 GS5G
190621 -  ..
190622 - Additionally, doing the task is a software engineering problem which
190623 - gives Jerry and CSG staff something immediate to do while learning how
190624 - the current version of SDS works.
190626 -  ..
190627 - Gary indicated that one approach might be to use a "DOS Extender."
190629 -  ..
190630 - Gary will think about talking to Morris for input on the scope of the
190631 - task, both to upgrade the existing version to support a DOS Extender,
190632 - and/or to add commands to the C version which Morris started.
190634 -  ..
190635 - Would be helpful to get Morris to estimate the time and task force
190636 - this project would require if funding were available.
190637 -
190638 -       [On 030617 Gary called Morris, but they did not have time to
190639 -       make headway; they agreed to follow up call, which is pending on
190640 -       030617. ref SDS 20 EL9H
190642 -        ..
190643 -       [On 031008 Gary wrote to Morris on progress using SDS at Aerospace company,
190644 -       but did not ask about progress on upgrading SDS, ref SDS 23
190645 -       0001; Morris responded commending Gary's work using SDS and
190646 -       offering ideas on accelerating transformation, but did not
190647 -       report on progress upgrading SDS. ref SDS 23 1T9M
190649 -  ..
190650 - While we talked I gave Morris' home phone number to Gary from the
190651 - Contacts, and advised that Morris is working from home, so his home
190652 - number is generally good for days and in the evening.
190653 -
190654 -
190655 -
190656 -
190657 -
190658 -
190659 -
1907 -

SUBJECTS
Time Not Enough for SDS Analysis Starting from Scratch
Johnson, Gary Not Enough Time for 8 Steps Using SDS to Develop and Ap
8 Steps Not Enough Time to Use SDS According to Design for Adding Sub
Organize Not Enough Time to Use SDS 8 Steps According to Design for A
Rod Has Time Use SDS 8 Steps According to Design for Adding Subjects
Find Information Cannot Remember How to Find Medit Macro Commands and
Com Manager Has Time for Performing SDS 8 Steps to Add Intelligence f
Time Not Enough to Use SDS 8 Steps According to Design for Adding Sub
8 Steps Not Enough Time Using SDS to Develop and Apply Organic Struct
Memory Organizational Little Intelligence Makes Big Improvement in Da

4012 -
401301 -  ..
401302 - 3-layer Architecture Little Intelligence Makes big Improvement
401303 - Little Intelligence Makes big Improvement Com Analyst Helps Everyone
401304 - Com Analyst Saves Time for Everybody by Creating Organizational Memory
401305 - Medit Macro Language Need Help Remembering How to Find Information
401306 -
401307 - Gary asked for the information on Medit macro language and commands,
401308 - which was submitted on 030506. ref SDS 16 SV5K
401310 -  ..
401311 - Gary related that there wasn't enough time on 030506 to organize the
401312 - record using the eight (8) steps for SDS to save time finding
401313 - information, listed on 001219. ref SDS 12 FO5M  Gary indicated that
401314 - since he knows Rod will invest time for saving time, he was able to
401315 - save time by omitting all of the steps on this matter.  This is part
401316 - of the 3-layer architecture that uses a Com Manager to improve
401317 - productivity for others, explained on 020820. ref SDS 15 PE6L
401318 -
401319 -     [On 030619 bridging the gap between 2 worlds creates psychological
401320 -     pressure because time using existing methods reduces time
401321 -     available to learn and use SDS. ref SDS 20 LV9F
401323 -      ..
401324 -     [On 031008 Gary wrote letter to CSG explaining advantages of
401325 -     Communication Analyst using SDS provides organizational memory
401326 -     that helps everyone because a little intelligence makes a big
401327 -     improvement in a big organization. ref SDS 22 JT4P
401329 -      ..
401330 -     [On 031008 company staff discovers Gary needs help using SDS
401331 -     because only one person is not enough to provide organizational
401332 -     memory on a big project. ref SDS 22 JU4T
401333 -
401335 -  ..
401336 - On 911205 Wayne Wetzel cited advantage of Com Manager role to improve
401337 - productivity. ref SDS 5 8402  On 971008 USACE issued a report
401338 - indicting that ROI is 10:1. ref DRP 3 0001  On 020415 Jerry Nord
401339 - estimated comparable savings. ref SDS 14 F95F
401340 -
401341 -         [On 030619 Jerry Nord asks for help adding links that make
401342 -         finding information fast and easy, illustrating the role of a
401343 -         Com Manager or scribe. ref SDS 21 6I4R
401345 -  ..
401346 - Care is needed to focus on the goal of improving ability to find
401347 - information, rather than trying to write everything down and finding
401348 - everything all the time.  SDS tools give Gary a better chance to
401349 - improve memory for finding information when needed, and a Com Manager
401350 - is another asset that applies skills and more time using SDS tools
401351 - which further improves ability to find the right information quickly
401352 - when needed.  Nothing, however, will ever offer a perfect solution.
401353 -
401354 -         [On 030617 remembering where to find information is a big
401355 -         problem for everybody. ref SDS 20 154H
401357 -  ..
401358 - Submitted ref DIT 1 MH7H via email with a link to this record that
401359 - provides access to the information on Medit commands.
401360 -
401361 -         [On 030617 takes time to organize the record for finding
401362 -         information when needed, ref SDS 20 R279; SDS tools and Com
401363 -         Manager work role helps solve knowledge management dilemma.
401364 -         ref SDS 20 EL9H
401365 -
401366 -
401367 -
401368 -
401369 -
401370 -
401371 -
4014 -

SUBJECTS
Jerry Others at CSG May Not Get It SDS Counterintuitive

4603 -
460401 -  ..
460402 - People May Not "Get It" SDS Management Method Counterintuitive
460403 -
460404 - Follow up ref SDS 17 XO5L.
460405 -
460406 - Gary raised possibility that Jerry and/or others at CSG might not
460407 - understand the SDS plan, perform, report management method, as set out
460408 - in POIMS, ref OF 5 6649, based on experience reported on 920215.
460409 - ref SDS 6 5820  This could impact Jerry's proposal to develop
460410 - improvements for SDS. ref SDS 17 XO5L  This suggests that the first
460411 - priority is for Jerry and his team to learn the mechanics of using SDS
460412 - and then for performing Communication Metrics, as shown by analysis in
460413 - the record reviewing the proposal. ref SDS 17 XO5L
460415 -  ..
460416 - For example, SDS was installed for Morris at Chips on 910520.  At that
460417 - time, Morris seemed to find significant utility. ref SDS 2 655O  Later
460418 - on 911123 Morris remarked that, what he called, the "Welch Management
460419 - Method" is different from the way other people work. ref SDS 4 4930
460420 - On 920215 Morris noted SDS is counterintuitive; earlier, analysis on
460421 - 910529 explained why people don't "get it."  Management practices
460422 - molded from centuries using information technology creates a mental
460423 - block that blinds people from understanding SDS methodology.
460424 - ref SDS 3 9989  This seems peculiar because, as David Vannier at Intel
460425 - noted on 970603 that SDS enables people to use commonly accepted good
460426 - management practices. ref SDS 10 S196  Research on 921205 shows that
460427 - limited time prevents everyone from using good management, ref SDS 7
460428 - 2552, which makes daily work an "Alice in Wonderland" of continual
460429 - bumbling, noted by Henry Kissiner, reviewed on 940609. ref SDS 8 4238
460430 - The overwhelming tendency to use bad management reported on 010908,
460431 - ref SDS 13 YF5O, makes good management seem like "overkill," reported
460432 - on 890324. ref SDS 1 6894  In other words using good management in
460433 - practice looks like "overkill" and so SDS seems counterintuitive
460434 - because it enables good management, as explained by Bob Johnston on
460435 - 970107. ref SDS 9 4953
460437 -  ..
460438 - Therefore, extra effort is required to help people overcome cultural
460439 - blinders in order to implement SDS and discover the how to improve the
460440 - initial design, which is the objective of working with Jerry Nord at
460441 - CSG.
460442 -
460443 -      [On 030612 discussed this challenge with Jerry; and urged him to
460444 -      seek help early and often as needed. ref SDS 19 669M
460446 -  ..
460447 - My sense is that as a result of the Morris' experience, attention was
460448 - given to this issue with Gary, in part, by explaining the concept in
460449 - POIMS. ref OF 5 SE4F  Gary's work reviewing POIMS and other
460450 - foundational documents, plus having the time for study, which Morris
460451 - did have time to do, by virtue of ongoing duties to manage Chips, as
460452 - senior VP, may have helped Gary "get it," in sufficient degree to
460453 - soldier on despite a complex learning curve.
460454 -
460455 -    [On 030612 Morris explains that publication on the Internet can
460456 -    compromise trade secrets. ref SDS 18 0001
460457 -
460458 -
460459 -
460460 -
460461 -
460462 -
4605 -

SUBJECTS
Trade Secrets Agreement Jerry Nord CSG Work on SDS Gary Proposes Addi
Trade Secrets Welch IP Protection Royalties Gives and Gets Based on R
Johnson, Gary Reviewed SDS Trade Secrets Feels Two More Should be Add
SDS Trade Secrets Unique Novel Capabilities Patent Copyright Telecon
Johnson, Gary Edits to List on 000831 Add Two More

5307 -
530801 -  ..
530802 - Trade Secrets Gary to Review Edit and Extend with Two Added Issues
530803 -
530804 - We briefly examined on line the record for 000831 that discussed trade
530805 - secrets, including the legal steps for protection. ref SDS 11 ET77
530807 -  ..
530808 - Gary advised that two (2) SDS capabilities should be added to the
530809 - list.
530811 -  ..
530812 - Gary will try to submit comments to clarify the explanation of SDS
530813 - trade secrets and will identify the additional capabilities he has in
530814 - mind for adding to the list on 000831. ref SDS 11 IW5G
530815 -
530816 -    [On 030612 Morris explains that publication on the Internet can
530817 -    compromise trade secrets. ref SDS 18 0001
530819 -     ..
530820 -    [On 030612 Jerry Nord to submit proposed language on Monday or
530821 -    Tuesday, 030615 or 030616; Gary can offer comments at that time.
530822 -
530823 -
530824 -
530825 -
530826 -
530827 -
530828 -
530829 -
530830 -
530831 -
5309 -
Distribution. . . . See "CONTACTS"