CONTACTS 
0201 - SRI International                                                                                                                                                  O-00000103 1201
020101 - Mr. Jack Park;
020103 - CALO Project                                                                                                                                                     O-00000103 1201

SUBJECTS
Jack Making Progress with New Technologies at SRI Will Release Softw

3003 -
3003 -    ..
3004 - Summary/Objective
3005 -
300501 - Follow up ref SDS 35 U171, ref SDS 29 E73W.
300502 -
300503 -
300505 -  ..
3006 -
3007 -
3008 - Progress
3009 -
300901 - Background on Jack's interest in SDS is listed on 040227. ref SDS 22
300902 - I46N
300904 -  ..
300905 - Submitted ref DIT 1 0001 confirming understandings with Jack from
300906 - discussions at Doug's event on 060129. ref SDS 35 U171
300907 -
300908 -    1.  Great to see you at Doug's birthday party, ref DIT 1 0001, this
300909 -        past Sunday. ref SDS 35 U171
300911 -         ..
300912 -    2.  It was fun seeing Doug, along with so many well wishers
300913 -        celebrating his life and vision. ref SDS 35 0001  Hope I make
300914 -        it to 81??? ref DIT 1 HD6H
300916 -         ..
300917 -    3.  Congrats to you too with release of software, ref DIT 1 PD6L,
300918 -        on your SRI project. ref SDS 35 7A4F
300920 -         ..
300921 -    4.  You might note I had a discussion with a couple of Doug's
300922 -        guests, ref DIT 1 K66M, and somehow they got around to asking
300923 -        about SDS. ref SDS 35 7H4N
300925 -         ..
300926 -    5.  At least a small group of people must experience using tools,
300927 -        but, also, a large group must experience benefits using work
300928 -        product created by the tools.  SDS work product created by
300929 -        Doug's team in 2000 could not benefit anybody, because nobody
300930 -        had value at risk sufficient to make the burden of learning SDS
300931 -        seem worthwhile. ref DIT 1 PC7I
300932 -
300933 -            [On 060211 Jack reported SRI released Open Iris.
300934 -            ref SDS 38 QT7K
300936 -         ..
300937 -    6.  Since the change from information to knowledge tools is such a
300938 -        big change in people's lives, only life and death issues can
300939 -        move people toward a new way of working. ref DIT 1 1E8I
300941 -         ..
300942 -    7.  Using SDS the past number of years in a medical setting
300943 -        demonstrates this provides a big impact on improving the
300944 -        quality of care, which directly effects life and death.  This
300945 -        may be a path that will enable a large enough number of people
300946 -        to gain the experience needed to grow a market.  I don't know,
300947 -        but it seems possible.  In any case, I don't see another way to
300948 -        help people discover the meaning of augmenting intelligence.
300949 -        ref DIT 1 BE8N
300951 -         ..
300952 -    8.  The obvious problem is how to form even a small group of users
300953 -        capable of producing work product that benefits people.  You
300954 -        have seen a jillion of these, but here is an example of a
300955 -        typical meeting with a doctor [in this case on 041130],
300956 -        ref SDS 27 0000, that helps the doctor, the hospital, and the
300957 -        patient, even though none of them ever see an SDS record.
300958 -        ref DIT 1 EG9M
300960 -         ..
300961 -    9.  Teaching and professional improvement might be a place where
300962 -        case studies could be deployed. ref DIT 1 QG4M  An example is
300963 -        the record on 050812, which itself lists a number of
300964 -        sub-studies. ref SDS 32 0001
300965 -
300966 -
300968 -  ..
3010 -
3011 -
3012 - 0923
3013 -
301301 - Received ref DRT 1 0001 from Jack saying...
301302 -
301303 -        At issue is that you said some interesting things about some
301304 -        realizations that Gary was finding.  I'd like to have him tell
301305 -        what he learnt.  In the end, it shouldn't be all that hard to
301306 -        make openIRIS do what SDS does.  You should consider something
301307 -        along those lines.  We aren't getting any younger.  Yesterday
301308 -        will never be the same. ref DRT 1 0001
301309 -
301310 -            [On 060210 letter to Jack relates that he seems to defy
301311 -            time. ref SDS 37 WH5W
301313 -             ..
301314 -            [On 060224 Gary responds to Jack's request. ref SDS 39 XR7F
301316 -  ..
301317 - Jack's letter today follows up the last letter he sent complaining
301318 - about use of SDS on 040315. ref SDS 24 0001
301320 -  ..
301321 - Gary's experience with SDS is reported...
301322 -
301323 -        Architecture Standards Bulletin
301324 -        (ASB) on SDS Gary submitted to
301325 -        aerospace company.................... 040720, ref SDS 26 0001
301326 -
301327 -        Gary's report to aerospace project
301328 -        team management on SDS............... 040402, ref SDS 25 LN7T
301329 -          [confidential - suppressed]
301331 -         ..
301332 -        Jack asked about Gary's experience
301333 -        for a presentation at SRI............ 040227, ref SDS 22 7W62
301335 -         ..
301336 -        Attractive force of SDS after
301337 -        people experience power using
301338 -        SDS program and try to produce
301339 -        similar work product with
301340 -        conventional technologies............ 040227, ref SDS 22 RH6K
301342 -         ..
301343 -        Productivity advantages of SDS
301344 -        compared to hiring more people
301345 -        and using conventional methods
301346 -        and technologies..................... 040227, ref SDS 22 RH77
301348 -         ..
301349 -        Annual review on Gary using SDS...... 040102, ref SDS 20 526L
301351 -         ..
301352 -        Orientation letter to new
301353 -        user................................. 031008, ref SDS 18 N94S
301355 -         ..
301356 -        Progress report using SDS............ 030413, ref SDS 17 0001
301358 -  ..
301359 - With this background, ref SDS 0 7W62, I related to Jack on 060129,
301360 - ref SDS 35 1W9N, a sense Gary has learned that...
301361 -
301362 -    1.  Performing 8 steps of Com Metrics listed in POIMS, ref OF 6
301363 -        685K, and planned in Gary's letter on 040402, ref SDS 25 TO8V,
301364 -        is challenging when other people control his time.  Experience
301365 -        using SDS is reported in Gary's record on 030413. ref SDS 17
301366 -        0001
301368 -         ..
301369 -    2.  Context management fits the model of "Pandora's Box," that Jack
301370 -        described on 000221. ref SDS 5 M854  Learning to construct
301371 -        organic structure that resolves this knowledge management
301372 -        dilemma is hard to accomplish with limited time; may require
301373 -        assistance of experienced practioners, as called out in USACE
301374 -        report. ref DRP 4 9943 and ref DRP 4 4257
301376 -         ..
301377 -    3.  SDS power to construct "knowledge," noted by Jack on 001130,
301378 -        ref SDS 12 H17O, comes from integrating...
301379 -
301380 -                   chronology, context, connection
301381 -
301382 -        ...noted by Gary on 051021, ref SDS 33 VO5I, and explained in
301383 -        POIMS. ref OF 6 8555  These elements must be continuously
301384 -        worked together, as a "three (3) layer architecture," cited by
301385 -        Jack at SRI on 000518. ref SDS 7 8439
301387 -         ..
301388 -        If "context" is not maintained, (point 2), then the connection
301389 -        component of SDS (step 4, ref OF 6 Y55D) is used less often due
301390 -        to limited time.  It takes too long finding something to link
301391 -        without context management, especially in a large record after
301392 -        5, 10, 20 years.  The difference between creating a link in 5 -
301393 -        10 seconds, like connections in this record, and spending
301394 -        several minutes to an hour or for each link is debilitating for
301395 -        routine knowledge formation, noted by Murray Altheim on 020820.
301396 -        ref SDS 16 O1QQ
301398 -         ..
301399 -        Without connections the value of SDS records for "intelligence"
301400 -        is reduced, because writing narrative can be done well enough
301401 -        with analog tools, like email, MS Word, Powerpoint, etc.
301402 -        However, adding energy for intelligence to "connect the dots"
301403 -        of cause and effect in analysis greatly increases the power of
301404 -        knowledge to predict and control the future for saving lives,
301405 -        time and money.  Precsion access with SDS links expands span of
301406 -        attention, and increases accuracy understanding causation by at
301407 -        least 1000%.  Increasing order structure, and pattern under the
301408 -        locality principle reduces entropy, which otherwise paralyzes
301409 -        productivity under the 2nd law of thermodynamics, reviewed on
301410 -        040312. ref SDS 23 YH4G
301412 -         ..
301413 -    4.  Without management support for Gary to invest time creating
301414 -        intellectual capital (see POIMS, ref OF 5 1101), negative
301415 -        synergy reduces incentive for people to rely on the record.
301416 -        Without reinforcement from reliance on the record, investing
301417 -        time to create the record seems less urgent, less attractive,
301418 -        then pointless, i.e., unnecessary overkill.  SDS falls into
301419 -        disuse without context and connection, because chronology can
301420 -        be accomplished using analog technology, e.g., Outlook, MS
301421 -        Word, a chalkboard, an Excel spreadsheet.
301423 -         ..
301424 -    5.  Possitive synergy increases reliance, and thereby demand for
301425 -        SDS work product, when people discover that the record contains
301426 -        content that empowers working faster and better, which Gary
301427 -        reported on 040202, ref SDS 21 N03C, and which further requires
301428 -        time to perform the 8 steps of Com Metrics, step 1. ref SDS 0
301429 -        MO3I  Tipping the balance from negative to positive synergy
301430 -        presents a significant knowledge management dilemma of
301431 -        disruptive technology, and more so with SDS, because it works
301432 -        in the foundational micrososm of human intellect.  People can
301433 -        use good communication skills to deflect accountability for
301434 -        error, conflict, crisis and calamity.
301436 -         ..
301437 -    6.  Inability to make links active in SDS records on the project's
301438 -        ACE server system, has prevented "management" from gaining
301439 -        experience using "anytime, anywhere intelligence" that saves
301440 -        lives, time and money.  As a result, Gary cannot make a
301441 -        credible demand for management to provide support for context
301442 -        that is currently missing under point 3. ref SDS 0 IQ4I  On
301443 -        031211 Gary's boss requested links in SDS be made active,
301444 -        ref SDS 19 5U6J, but Gary has not been able to accomplish this
301445 -        task.  This diminishes value added, and so extends learning
301446 -        curve, which is discouraging.
301447 -
301457 -
301458 -
301459 -
301460 -
301461 -
301463 -  ..
3015 -
3016 -
3017 - 1443
3018 -
301801 - Called Gary and reviewed Jack's letter and the analysis of the issue
301802 - he presents. ref SDS 0 4Q5T
301803 -
301804 -
301806 -  ..
3019 -
3020 -
3021 - 1506
3022 -
302201 - Submitted email linked to this record for Gary to respond to Jack,
302202 - when time permits.
302203 -
302205 -  ..
3023 -
3024 -
3025 - 1532
3026 -
302601 - Called Gary.  He had not received the letter.  We reviewed Jack's
302602 - request for input from Gary. ref SDS 0 4Q5T
302603 -
302604 -     [On 060207 Gary working on responding to Jack. ref SDS 36 454M
302605 -
302606 -
302607 -
302608 -
302609 -
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302611 -
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3027 -