CONTACTS 
0201 - Gensler/Michael Willis/Kwan Henmi    415 433 3700 fax 415 627 3700
020101 - Mr. Ivan Romero, AIA; Project Architect
020102 - Kwan Henmi Architects
020103 - Interior Design/Documentation
020104 - Mr. Bolivar Puyol; Architect
020105 - Kwan Henmi Architects
020106 - Interior Design/Documentation
020107 - Mr. Lawrence Kuan; Architect
020108 - Kwan Henmi Architects
020109 - Interior Design/Documentation
020110 - Mr. Michael NLN; Architect
020111 - Kwan Henmi Architects
020112 - Interior Design/Documentation
020113 - Mr. Philip NLN; Architect
020114 - Kwan Henmi Architects
020115 - Interior Design/Documentation
020116 - Ms. Jannett NLN; Architect
020117 - Kwan Henmi Architects
020118 - Interior Design/Documentation

SUBJECTS
Team Meetings
Work Plans, Schedule
25% Interior Package, 50% Interior Package
Overtime, Kwan Henmi
Team Mtgs, Comm Metrics, Ivan

1407 -    ..
1408 - Summary/Objective
1409 -
140901 - Follow up ref SDS 22 0000, ref SDS 21 0000.
140902 -
140903 - Ivan will be on vacation beginning on 981030.  Robert Rudeen will
140904 - increase support for the Project Office.
140905 -
140906 - Ivan reported changes in project milestone schedule that synchronizes
140907 - with WMA progess. ref SDS 0 4075   Work plans and progress were
140908 - reviewed on pending issues, including overtime efforts. ref SDS 0 1454
140909 -
140910 - Communication Metrics was explained on using the Internet for a system
140911 - of business intelligence. ref SDS 0 1200  Ideas were considered for
140912 - improving productivity of meetings. ref SDS 0 1446  Limited time and
140913 - access to computers present challenges. ref SDS 0 2562
140914 -
140915 -       [On 981019 submitted this record to Bolivar for distrubution and
140916 -       comment from KH team. ref SDS 23 9216]
140917 -
140918 -       [On 981020 met with Ivan and requested feedback from the team on
140919 -       the notes. ref SDS 24 4602]
140920 -
140921 -       [On 981105 began implementing Communication Metrics feedback
140922 -       practices. ref SDS 29 0306]
140923 -
140924 -
140925 -
1410 -
1411 -
1412 - Discussion
1413 -
141301 -  ..
141302 - October 30, 1998 is 25% CD Package Target Date
141303 - Schedule Milestones Have Been Revised by JV Management
141304 -
141305 - Ivan advised that Denis recently notified Gensler, in a call to
141306 - Clonia, that Kwan Henmi expects to complete work on the 25% CD OA
141307 - 981030.  This reflects analysis and recommendations submitted on
141308 - 981014. ref SDS 18 6344 and, ref SDS 18 3385
141309 -
141310 - Kwan Henmi is purusing the work diligently, including overtime to meet
141311 - reasonable project schedule requirements, as requested by Gensler in
141312 - its memos reported in the record on 980929. ref SDS 7 4816
141313 -
141314 -      [On 981023 target for 50% CD is mid-December. ref SDS 26 5232]
141315 -
141316 - This change synchronizes KH with the schedule MWA is following, as
141317 - reported at the JV Coordination meeting on 981006. ref SDS 14 1800
141318 - ..
141319 - The new schedule revises prior targets Gensler presented for
141320 - completing the 50% CD package on 981030. Gensler's memo to SDE on
141321 - 980826 at the bottom of page one shows...
141322 -
141323 -                    50% printing October 30, 1998
141324 -
141325 - Another memo from Gensler to Kwan Henmi shows in para 3 under
141326 - milestone...
141327 -
141328 -                    50% printing October 15, 1998
141329 -
141330 -      ... ref DRT 1 3312
141331 -
141332 - The record is unclear on why Gensler notified KH of a date that is two
141333 - weeks earlier than the date given to SDE.  It may relate to the need
141334 - for KH work product to be provided to SDE in order for SDE to perform
141335 - follow on work, however, that objective is not clear in the document.
141336 -
141337 -
141338 -  ..
141339 - Submission of Backgrounds to Consultants Moved from 981019 to 981026
141340 -
141341 - Follow up ref SDS 14 5456, ref SDS 10 5456.
141342 -
141343 - Ivan advised that the intermediate milestone of proividing backgrounds
141344 - to consultants, discussed at the JV Coordination meeting on 981006,
141345 - ref SDS 14 5456, has been changed from 981019 to 981026.
141346 -
141347 -
141348 -  ..
141349 - CPM Schedule Needed to Support Work Plans, Track Action Items
141350 -
141351 - Action items in Gensler memos set out for the meeting on 980929....
141352 - ref SDS 7 8392, are accomplished in the normal course of KH design of
141353 - building systems. (see for example discussion of the "grease duct",
141354 - ref SDS 0 2550
141355 -
141356 - There was no report today on when Gensler will provide a schedule to
141357 - guide project management, as developed in the record of the JV
141358 - Coordination meeting on 980929. ref SDS 7 2240
141359 -
141360 - Once the project schedule is approved, it can guide assignment of
141361 - staff to perform activities, and action items cited by Gensler,
141362 - through daily work plans.  Absent a schedule and WBS, there is no
141363 - organizing method for routine reporting of action item status.
141364 -
141365 -     [On 981020 Robert Rudeen using Work Plans. ref SDS 25 0624]
141366 -
141367 -     [On 981023 Robert implements work planning. ref SDS 26 6540]
141368 -
141369 -
141370 -
141371 -
1414 -

SUBJECTS
Schedule
Operable Wall Enclosures

1705 -
170501 -  ..
170502 - Stairs Making Progress
170503 -
170504 - Lawrence advised he has input the full stairs on Howard street, and is
170505 - updating the CADD for stairs 1 - 6 on Minna street.
170506 -
170507 - He is working on updating the stairs for the 2nd and 3rd floors.
170508 -
170509 - Lawrence indicated that Clonia's remarks have been entered based on
170510 - work by Robert Rudeen, to add details of moveable wall enclosures.
170511 - This seems to address Clonia's request at the JV Coordination meeting
170512 - on 981006. ref SDS 14 4029
170513 -
170514 - Lawrence expects that stairs 1 - 6 will be entered within about 3
170515 - days.
170516 -
170517 - He expects to get design for input from Robert Rudeen on stairs 7 and
170518 - 8 by Monday, 981019.  CADD input could be complete by following
170519 - Friday.
170520 -
170521 - Ivan will reivew so that Lawrence can finalize by OA 981026.
170522 -
170523 -
170524 -
170525 -
1706 -

SUBJECTS
Stairs to Roof
Mechanical Rooms, Stairs

1905 -
190501 -  ..
190502 - Stairs to Roof
190503 -
190504 - There was discussion about a meeting today with the Life Safety
190505 - consultant that resulted in a decision to include the stairs to the
190506 - roof as part of the fire separation plans.
190507 -
190508 - Bolivar reported that these stairs are currently shown as open, and
190509 - so the design needs to be changed to enclose the stairs.
190510 -
190511 - Michael will do this.
190512 -
190513 -
190514 -
190515 -
190516 -
190517 -
1906 -

SUBJECTS
Restrooms, Floor Layouts
50% CD Package Schedule
Floor 1, Floor 2
Overtime, Weekends

2407 -
240701 -  ..
240702 - Cores, Restrooms
240703 -
240704 - Jannett plans to work on the weekend.
240705 -
240706 - Restroom layouts for floors 2 and 3 are identical.
240707 -
240708 - She is mostly "fine tuning."
240709 -
240710 - The floor drains will be layout per meetings with A&P on 981014, see
240711 - ref DIP 1 5928, and with SDE on 981015. ref DIP 2 7452
240712 -
240713 -    Later in the meeting, Ivan seemed to ask Michael to layout floor
240714 -    drain locations for toilets based on Moscone II plans.
240715 -
240716 -    Michael asked about getting information from the plumbing
240717 -    consultant on the location of of drain lines.
240718 -
240719 -    Jannette reported discussions with A&P on 981014 that developed
240720 -    this information, per ref DIP 1 5928
240721 -
240722 - Bolivar can plot the drawings on Monday, 981019.
240723 -
240724 - Bolivar will plot drawings on fire separation that have been marked by
240725 - Robert Rudeen.
240726 -
240727 - Bolivar is woking this weekend on Jannett's drawings.
240728 -
240729 - By Monday, 981019, he expects to have input cores for floors 1 - 3.
240730 -
240731 - This will include review by Michael and Ivan.
240732 -
240733 -
240734 -
240735 -
2408 -

SUBJECTS
Elevator 1, Elevator 2
Schedule

2705 -
270501 -  ..
270502 - Elevator 1 and 2
270503 -
270504 - Michael is reviewing elevators 1 and 2 for conflicts with shaft
270505 - enclosure.
270506 -
270507 - So far no conflicts have been identified.
270508 -
270509 - He needs to review the equipment room.
270510 -
270511 - There was discussion about the concrete block wall at A6 and A5. Ivan
270512 - indicated having submitted information to SDE on this.
270513 -
270514 -
270515 -
2706 -

SUBJECTS
Elevator 7, Elevator 8
Schedule

3005 -
300501 -  ..
300502 - Elevators 7 and 8
300503 -
300504 - Philip advised that cores 7 and 8 are solved.
300505 -
300506 - Ivan asked when a package can be submitted to the mechanical and
300507 - electrical consultants?
300508 -
300509 - There was discussion that the sky fold needs a section, but this may
300510 - not be needed for the submission to the consultants.
300511 -
300512 - Philip expects this package can be submitted today.
300513 -
300514 -
300515 -
300516 -
300517 -
3006 -

SUBJECTS
Room Numbers

3104 -
310401 -  ..
310402 - Room Numbers
310403 -
310404 - Jannette asked about updating the room numbers, which was raised by
310405 - Clonia at the JV Coordination meeting on 981006. ref SDS 14 2784
310406 -
310407 - Bolivar explained he has not been assigned this task.
310408 -
310409 - There was discussion that Robert Rudeen has discussed with Robert
310410 - Jansen the ideas developed by Clonia on assigning room numbers.
310411 -
310412 - Bolivar can transmit the computer files to the Kwan Henmi office where
310413 - Robert Jansen is located, so he can perform this work.
310414 -
310415 -
310416 -
310417 -
3105 -

SUBJECTS
Grease Duct
Kitchen Grease Duct

3705 -
370501 -  ..
370502 - Grease Duct, Kitchen
370503 -
370504 - Michael has prepared 3 sections on the grease duct that reflect
370505 - coordination with structural consultant, SDE, on 981015, per memo at
370506 - ref DIP 2 6004,
370507 -
370508 - The design can be assembled for review by the code consultant.
370509 -
370510 - At the meeting on 980929 background on grease duct design scope was
370511 - developed based on Gensler memos. ref SDS 7 6300
370512 -
370513 - Michael related discussions from meeting with A&P on 981014 about
370514 - consideration being given to wrapping the grease duct in a 2 hour fire
370515 - rated blanket system, which then may preclude building a 2 hour gyp
370516 - board enclosed shaft. ref DIP 1 9396
370517 -
370518 - Ivan explained this concept requires review by the code consultant.
370519 -
370520 - Ivan advised that the 2 hour rated blanket wrap system on the grease
370521 - duct would be designed by vendor shop drawings, so Kwan Henmi does not
370522 - need to provide details.
370523 -
370524 - There was discussions that sufficient research is needed to ensure
370525 - that the dimensions of the grease duct and its configuration in the
370526 - structure, permit constructing the 2 hour blanket wrapping system.
370527 -
370528 -
370529 -
370530 -
3706 -

SUBJECTS
Kitchen
Layout
Plumbing, Floor Drains

4306 -
430601 -  ..
430602 - Kitchen Floor Drains
430603 -
430604 - There was discussion about meeting with the food service consultant
430605 - for guidance on the layout of floor drains in the kitchen.
430606 -
430607 - Issues include cart wash and dishwasing area drain requirements.
430608 -
430609 -
430610 -
430611 -
4307 -

SUBJECTS
Ramps
Walls, Conc. Block Support
Basement Conc. Block Walls
Structural, Conc. Block Wall

4707 -
470701 -  ..
470702 - Basement
470703 -
470704 - Michael explained that the entry and exit ramps into the basement,
470705 - encroach into the kitchen area.  This presents clearance issues for
470706 - ducts.
470707 -
470708 - Analysis indicates the ducts fit the present configuration.
470709 -
470710 -
470711 -
470712 -  ..
470713 - Concrete Block Wall Requires Structural Support
470714 -
470715 - The concrete block wall may require increased structural support.
470716 - Michael has discussed with SDE adding columns rather than increasing
470717 - the depth of the beam, in order to maintain present clearances for
470718 - ductwork.
470719 -
470720 -
470721 -
470722 -
470723 -
470724 -
4708 -
4709 -

SUBJECTS
Work Plans
Communication Metrics
Meeting Note Procedures

5506 -
550601 -  ..
550602 - Communication Metrics Goals to Automate Information Management
550603 -
550604 - Follow up ref SDS 22 3088, ref SDS 21 8568.
550605 -
550606 - Ivan introduced Rod Welch to explain goals of Communication Metrics...
550607 -
550608 -    1.  Prepare meeting notes to save time of Project Architect and
550609 -        provide timely information to project team.
550610 -
550611 -    2.  Add value to project management by adding intelligence to
550612 -        organize, align and analyse information, as explained on the
550613 -        Welch web site...
550614 -
550615 -                        http://www.welchco.com
550616 -
550617 -        This should reduce mistakes that require costly rework, where
550618 -        drawings have to be corrected for omitted or extraneous
550619 -        information that does not align with instructions. (see report
550620 -        at ref DRP 2 4172)
550621 -
550622 -        Work plans can be supported by the Action Item system in
550623 -        Communication Metrics, so that things do not fall through the
550624 -        cracks due to the large volume of things to do each day.
550625 -
550626 -    3.  Save time by delivering information via Internet rather than
550627 -        conventional printed documents.
550628 -
550629 -        This reduces the burden of managing and storing documents.
550630 -
550631 -        It should enhance access to information using the organization
550632 -        and linking features of Communication Metrics, in combination
550633 -        with link access features of web browsers.
550634 -        ..
550635 -    4.  Risk Management is a longer term advantage to the
550636 -        project, since the record enables the JV team to support design
550637 -        decisions that impact construction changes, claims and dispute
550638 -        resolution, and similar matters once the project is
550639 -        commissioned.
550640 -
550641 -          [On 981030 discussed Risk Management with Robert re support
550642 -          for team meetings. ref SDS 28 0413]
550643 -
550644 - The U.S. Army Corps of Engineers reported on 970328 that Communication
550645 - Metrics provides effective "business intelligence." ref DRP 1 6172
550646 -
550647 -      [On 981027 USACE reported with certainty Communication Metrics
550648 -      saved the government $190K at cost of $50K. ref SDS 27 7315]
550649 -
550650 - "Intelligence" is explained at ref OF 1 0582.
550651 -
550652 - Philip advised of having heard about Kwan Henmi's efforts to use the
550653 - Internet and automating the organization of information.  He feels
550654 - this is a good direction for management.
550655 -
550656 - Ivan noted the problem of information overload where the constant
550657 - stream of printed documents is difficult to track action items for
550658 - assignment into work plans, as reviewed for the JV Coordination
550659 - meeting on 980929. ref SDS 7 8392 and ref SDS 7 6534.
550660 -
550661 - Michael explained the need for the team to get timely information from
550662 - meetings with consultants.
550663 -
550664 - On 971222, Andy Grove, CEO of Intel Corporation, described the
550665 - challenge of blending management discipline without stifling the
550666 - spirit of innovation. ref SDS 1 6695
550667 -
550668 -
550669 -  ..
550670 - Team Members Develop Notes of Meetings, Integrated by Comm Metrics
550671 -
550672 - Follow up ref SDS 22 3748.
550673 -
550674 - I advised of difficulties keeping up with the volume of the record,
550675 - per the letter to Denis on 980914, ref SDS 18 3240, and discussion
550676 - with Ivan yesterday. ref SDS 22 4576
550677 -
550678 - Bolivar explained his practice of recording understandings from daily
550679 - business communications in a log or diary.  This is ideal to support
550680 - Communication Metrics.  Bolivar noted that every communication cannot
550681 - be recorded, otherwise the team would be doing nothing except writing
550682 - down what is said, rather than doing the work that is the purpose of
550683 - communication.
550684 -
550685 - Business intelligence does not capture every communication, but rather
550686 - identifies critical alignment with requirements, conflicts, and
550687 - impacts on the ability of Kwan Henmi to perform its work, and/or major
550688 - risks with respect cost, time and quality.
550689 -
550690 - Design work is inherently information intensive.  This presents a
550691 - challenge of scale to devise a simple, direct means of getting enough
550692 - of the record to be useful without overburdening anyone, as related by
550693 - Clonia at the meeting on 980929. ref SDS 7 7038
550694 -
550695 - Architects recognize the value of design.  So this is an opportunity
550696 - for the Kwan Henmi team on Moscone III to participate in discovering
550697 - an effective intelligence process for design work.
550698 -
550699 - We considered the idea discussed with Ivan yesterday, about each
550700 - architect, who attends a meeting, preparing a short note of one or two
550701 - paragraphs on what was important to their work that flowed from the
550702 - meeting. ref SDS 22 3748
550703 -
550704 - With everone providing a little input, the Communication Metrics
550705 - technology can assemble and deliver valuable intelligence for the
550706 - project.
550707 -
550708 -      [On 981105 began implementing this goal. ref SDS 29 0306]
550709 -
550710 - Michael noted that meetings would be more productive if there is a
550711 - published agenda, and if issues from prior meetings are reviewed for
550712 - progress.
550713 -
550714 - The advantage of preparation to improve productivity was demonstrated
550715 - at the meeting on 981015 with the Structural engineer, when Michael
550716 - used a list of specific questions he needed answered.
550717 -
550718 - Would it be possible to write up the answers to such questions and any
550719 - pending issues, for inclusion in the meeting notes?
550720 -
550721 - Michael suggested that Kwan Henmi respond to Gensler memos and request
550722 - information from Gensler, so that the Project Manager can respond in
550723 - an orderly manner, rather than continually request day to day that KH
550724 - staff attend to momentary concerns.  This would enable Kwan Henmi to
550725 - work productively.
550726 -
550727 -
550728 -  ..
550729 - Not Enough Time to Support Intelligence Due to Acceleration Mode
550730 -
550731 - Jannett commented that under current project conditions of maximum
550732 - effort on producing drawings by 981030, the team should wait until
550733 - after things slow down so there is enough time for the staff to begin
550734 - writing up their understandings from meetings to support Communication
550735 - Metrics.
550736 -
550737 - Phillip offered that the pace of the work will not likely change
550738 - appreciabely until the project is let for bids.
550739 -
550740 -      [On 981105 began implementing this goal. ref SDS 29 0306]
550741 -
550742 - The dynamics of a crowded project office with the mix of personalities
550743 - on a complex, highly visible public works project, auger for continued
550744 - pressure.
550745 -
550746 - There was discussion that once Kwan Henmi catches up with the Gensler
550747 - schedule, there will be less pressure.
550748 -
550749 - Gensler, however, has not produced a schedule.
550750 -
550751 - There is no person or team in the project office or elsewhere that is
550752 - organizing work packages and planning activity sequences and durations
550753 - to show when things need to be done and the number or people needed to
550754 - do the work. This leads project management to view every activty that
550755 - arises day to day as "critical," under classic crisis management
550756 - conditions, noted by Ivan at the meeting on 980929. ref SDS 7 6534
550757 -
550758 -      [On 981105 began implementing this goal. ref SDS 29 0306]
550759 -
550760 -
550761 -  ..
550762 - Kwan Henmi Staff Has Only Limited Access to Computers for Email
550763 -
550764 - Ivan explained that the arrangement at the Moscone III project office
550765 - provides only a few of the Kwan Henmi staff with access to email on a
550766 - computer.
550767 -
550768 - This presents a limittion on using the Internet to reduce reliance on
550769 - printed documents and provide faster, more reliable access to
550770 - information.
550771 -
550772 -
550773 -
550774 -