CONTACTS 

SUBJECTS
Typical Day Scenario Overcome Resistance to Improvement
Improvement Culture Fears Change to Save Time and Money
Culture Transformation Requires Education Leadership Enabling Forces
Culture Resists Intelligence New Way Working Organizational Memory Co
Culture Resist Improvement No Time Like Present Not Needed in Bad Tim
Cultural Resistance New Way of Working Intelligently Study What Works
Resist Improvement Executives Just Don't Get It Standing Still Greate
Change Structure of Organizations Requires New Work Role New Way of W
Typical Day Scenario Explains Overcoming Resistance to Improvement CE
How Soon Can I Get This in an SDS Record
Ignorance Fear, Denial, Communication Manager Overcomes Life-style Ch
Analysis Ad Hoc Rely on Gist 5% Memory Impulse Spontaneous Reaction B
What's a Metric Accuracy How Soon Can I Get the SDS Record Showing Ev
Communication Metrics Accuracy Links Listening Understanding Follow U
Typical Day Scenario Modified to Add Explanation of Accuracy for Comm
Audit Trail Showing Traceability to Original Sources to Maintain Accu
Accuracy Communication Metric Avoid Major Problems Arise from Small I
What's a Metric for Communication Accuracy Alignment

3020 -
3020 -    ..
3021 - Summary/Objective
3022 -
302201 - Follow up ref SDS 14 JC5I, ref SDS 11 5555.
302202 -
302203 - Worked on Typical Day scenario developed on 950516, ref SDS 14 JC5I,
302204 - to present use cases illustrating experience and case studies to help
302205 - overcome attitudes that resist good management to save time and money,
302206 - ref OF 2 10JK, by overcoming ignorance, fear and denial that investing
302207 - time and money improves productivity, earnings and stock prices by
302208 - working intelligently to invest intellectual capital that reduces the
302209 - time and cost of rework to correct mistakes, as explained in POIMS.
302210 - ref OF 1 1101
302211 -
302212 -     Sent an email to Gary asking for comments, since he has cited the
302213 -     need to overcome attitudes that resist change in order for people
302214 -     to use SDS for good management to save time and money, and my
302215 -     feeling is that when people gain experience saving time and money
302216 -     attitudes change about using SDS for improving management,
302217 -     discussed previously on...
302218 -
302219 -         [On 021219 Gary has ideas for improving presentation; commends
302220 -         ideas. ref SDS 29 Q49K
302222 -  ..
302223 - Big ideas discussed...
302225 -  ..
302226 - Way to improve management and attitudes about using good management is
302227 - to say at the end of a meeting...
302228 -
302229 -     How soon can I get the SDS record showing everything is lined up?
302230 -     ref OF 2 4679
302232 -  ..
302233 - This overcomes attitudes that resist gaining experience by making a
302234 - direct request for work product, and suggesting a way to obtain SDS
302235 - work product by offering to help, ref OF 2 R08T, and by using a
302236 - Communication Manager consultant, ref OF 2 RM8F, rather than trying to
302237 - convince people to adopt a new work practice.
302239 -  ..
302240 - Not enough time to write everything down, so Powerpoint files are
302241 - mailed for meeting minutes. ref OF 2 1568
302243 -  ..
302244 - Everybody is an expert on communication to talk people into saying
302245 - yes. ref OF 2 1568
302247 -  ..
302248 - People remember the gist of things. ref OF 2 1568
302250 -  ..
302251 - Nobody has time to remember the actual content, reflecting Dave
302252 - Vannier's report on 960103, ref SDS 15 8409, which supports the record
302253 - on 950412 showing that executives what to know the bottom line in 25
302254 - words or 30 seconds, and don't want to listen to the truth, then
302255 - complain that nobody tells them the truth, as reported on 950412.
302256 - ref SDS 13 3920
302258 -      ..
302259 -     Don't really deal with executives wanting to be shielded from the
302260 -     truth.  Need to work it it somewhere about here.
302262 -  ..
302263 - Everyone feels they have good communication skills, ref OF 2 O44N,
302264 - because everyone hired responds to an ad asking for good communication
302265 - skills, explained in POIMS. ref OF 1 PS7G
302267 -  ..
302268 - Listening to understand and follow up another part of communication,
302269 - ref OF 2 QM5K, reported on 890809. ref SDS 1 CJ9J
302271 -  ..
302272 - Style is important to look good and fit in with the culture so people
302273 - feel good and will say yes, ref OF 2 1592, reported on 920402.
302274 - ref SDS 3 0344
302276 -  ..
302277 - Drucker calls for analysis to accurately understand, ref OF 2 XQ3U,
302278 - more than the gist of information, reported on 931130, ref SDS 7 7911,
302279 - and says people have given up because communication is too complex.
302280 - ref SDS 7 3851
302282 -  ..
302283 - Nobody can find anything, ref OF 2 1614, reported by Gates on 021108.
302284 - ref SDS 27 EF5I
302286 -  ..
302287 - Feel good management is what everybody uses, ref OF 2 1614, rather
302288 - than analysis called out by Drucker, noted on 911123. ref SDS 2 1331
302290 -  ..
302291 - Stephen Covey calls for understanding by keeping a diary, ref OF 2
302292 - X255, reported on 921205. ref SDS 5 2229
302294 -  ..
302295 - Who helps people remember more than the gist of things, ref OF 2 1621,
302296 - that is about 5% -10% of information based on research reported on
302297 - 000927. ref SDS 20 PO4F
302299 -  ..
302300 - Collaboration means cell phones and email to communicate. ref OF 2
302301 - X682
302303 -  ..
302304 - Deal with fears about accountability by showing the there is more to
302305 - fear from failure based on scenario in NWO when people ask...
302306 -
302307 -
302308 -                Why is this always happening to me?
302309 -
302310 -
302311 - ...that expresses result when people do not use good management
302312 - practices, ref OF 2 1659, which is part of a scenario in NWO,
302313 - ref OF 3 36QK, and came originally from the management training film
302314 - reivewed on 971229. ref SDS 17 1501
302316 -  ..
302317 - Incorporate references on 020204 to Enron, ref OF 2 X27Q who tried to
302318 - get by using pictures and graphs with Powerpoint, ref SDS 22 KM4F, and
302319 - avoided good management requirements for an audit trail in
302320 - organizational memory showing traceability to original sources,
302321 - ref SDS 22 9Y5Y, that resulted in ultimately ignoring sound accounting
302322 - practices. ref SDS 22 P49F
302324 -  ..
302325 - Incorporte references to Intel, ref OF 2 X27Q, who admitted "dropping
302326 - the ball" on a range of management issues that caused delay and loss,
302327 - reported on 000822. ref SDS 19 019R
302329 -  ..
302330 - Reference to problems at Microsoft, ref OF 2 X27Q, reported on 020606.
302331 - ref SDS 24 L99K
302333 -  ..
302334 - Reference to problems at IBM, reported on 931219. ref SDS 8 9463
302336 -  ..
302337 - SDS has a lot o firepowere that makes good management fast and easy,
302338 - ref OF 2 1096, reported in the record on 950204. ref SDS 10 7499
302340 -  ..
302341 - Explain advantage of Com Manager role, if there is not enough time for
302342 - Com Metrics. ref OF 2 RM8F
302344 -  ..
302345 - Frustrating learning 8 steps on 001219, ref SDS 21 4W4L, for investing
302346 - intellectual capital, explained in PIOMS, ref OF 1 1101, to press
302347 - buttons on SDS to save time and money, rather than press the buttons
302348 - everybody is familiar using on programs that don't save time and
302349 - money, ref OF 2 Y38V, as explained recently in the record on 021212.
302350 - ref SDS 28 7M3J
302352 -  ..
302353 - SDS uses funny, foreign and alient ideas for working intelligently,
302354 - ref OF 2 Y38V, reported on 990713. ref SDS 18 2150 and more recently on
302355 - 020823. ref SDS 26 NS9M
302357 -  ..
302358 - People hate SDS because of fear about accountability, when mistakes
302359 - are made. ref OF 2 X28S
302361 -  ..
302362 - Fear of accountability from pinning everybody down reduces wriggle
302363 - room that people like about accurate communication, ref OF 2 X28S, was
302364 - addressed recently on 020820. ref SDS 25 V66I
302366 -  ..
302367 - Inconsequential details blow up into major problems, ref OF 2 X28S,
302368 - reported on 921127. ref SDS 4 0674
302370 -  ..
302371 - Balance creativity and accuracy, ref OF 2 R052, reflects Max
302372 - Blodgett's idea on 960924 that everything cannot be decided on the
302373 - spur of the moment. Somebody has to deliberate on something some of
302374 - the time. ref SDS 16 IJ5P
302376 -  ..
302377 - Confidence is shaken when there is no accountability for accuracy.
302378 - ref OF 2 R052, reported on 020204. ref SDS 23 0001
302380 -  ..
302381 - Henry Kissinger describes Alice in Wonderland of continual bumbling,
302382 - ref OF 2 MH9L, reported on 940609. ref SDS 9 4238
302384 -  ..
302385 - Attitudes improve about changing to use good management when people
302386 - experience benefits of SDS that makes good management fast, easy and
302387 - rewarding. ref OF 2 T84H and ref OF 2 RTWS
302388 -
302389 -     This idea of experience using SDS that enables good management is
302390 -     expressed in POIMS.
302391 -
302392 -
302393 -
302394 -
302395 -
302396 -
302397 -
302398 -
302399 -
3024 -

SUBJECTS
What's a Metric for Communication
Accuracy Links Alignment Communication Biggest Risk in Enterprise Cou
Metrics Accountability Truth Error Stress, Buffer Communication Manag
Accuracy Improved Audit Trail Original Sources
Alignment Accuracy Links Communication Biggest Risk in Enterprise Cou
Linking Alignment Aids Context Understanding Present to Past, Leverag

3808 -
380901 -  ..
380902 - What's a Metric for Communciation Accuracy Shown by Alignment
380903 - Listening Requires Accurate Understanding Timely Follow up Com Metric
380904 -
380905 - The scenario today boils down to the proposition that the metric for
380906 - communciation is accuracy, and that alignment is the best method for
380907 - establishing accuracy, based on traditions in religion, law and
380908 - bibliography. ref OF 2 X28S
380910 -  ..
380911 - Typical Day Scenario discusses "accuracy" in communication.
380912 - ref OF 2 R052
380914 -  ..
380915 - On 950327 Communication Metrics was formulated to identify "accuracy
380916 - of understanding" as the best metric for communication. ref SDS 12
380917 - 0E83 and ref SDS 12 6007  Background on 950204 developed the concept
380918 - of accuracy for a metric of communication, which is closely tied to
380919 - the what people call "listening." ref SDS 10 8A9F
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