THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: April 28, 2001 02:41 PM Saturday; Rod Welch

Request for SDS program to implement POIMS.

1...Summary/Objective
.....Bad Management Faster Easier than Good Management


..............
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CONTACTS 

SUBJECTS
KM Define POIMS
Intelligence Converts Information Overload from IT into Useful Knowl
Customers Educate Experience Self-evident Benefits
KM Good Product Idea, But Highly Complex Subtle Needs Tools Skills, 0
Bad Management Successful, Rather than Technology to Make Good Manage
Evaluate Market Conditions
Market Potential SDS
SDS Secret of KM Others Don't Have It
Feedback Shows Attractiveness of SDS Record on Web
Disruptive Technology
POIMS Killer Application Comm Collaboration Enterprise Knowledge Mana
Knowledge Repository Organizational Memory History Experience Diary C
SDS is there a Program to Implement POIMS
POIMS Implement Technology Improve Management

3616 -    ..
3617 - Summary/Objective
3618 -
361801 - Follow up ref SDS 96 0000, ref SDS 93 0000.
361802 -
361803 - Received ref DRT 1 0001 from David Stanfield, who seems to be from
361804 - England.
361805 -
361806 - David read POIMS on the Internet, and asks if there is software that
361807 - implements the technology, and where it is available.
361808 -
361809 - This supplements prior requests for information on SDS, and notices
361810 - that SDS records are helpful, e.g., on 010114, ref SDS 91 0001, and,
361811 - also, that people object to their name appearing on the Internet, per
361812 - Dale's call yesterday. ref SDS A4 0001
361813 -
361814 -       [On 010517 request for information from reviewing SDS records on
361815 -       Internet. ref SDS A6 0001
361816 -    ..
361817 -    The inquiry today seems to answer Morris' question on 010426
361818 -    about whether people are ready for a Windows version of SDS.
361819 -    ref SDS A3 0001
361820 -
361821 -    The request for a software program that implements POIMS indicates
361822 -    POIMS attracts sales attention, which Morris asked about on 010324,
361823 -    ref SDS 99 OK8O, and again on 010328. ref SDS A0 0001
361824 - ..
361825 - Submitted ref DIT 1 0001 to Dave with copies to people who have
361826 - worried recently that POIMS is not an effective message.
361827 -
361828 - Explain background developing SDS from 1983. ref DIT 1 PS5L
361829 -
361830 -       [On 010608 received inquiry about SDS citing 20 year history
361831 -       developing SDS, but not mentioning the letter today. ref SDS A7
361832 -       UX5O
361833 -
361834 - Cited....
361835 -
361836 -     Intelligence from POIMS, ref OF 1 6649, to explain SDS
361837 -     deliverable. ref DIT 1 US6G
361838 -
361839 -     960924 leadership needed to try SDS. ref SDS 14 4454
361840 -
361841 -  ..
361842 -
361843 -     010420 organizational management, ref SDS A1 MU7O, is attractive
361844 -     customer concept. ref DIT 1 007P
361845 -
361846 -            fear of accountability organizational management.
361847 -            ref SDS A1 KY8O, limits market. ref DIT 1 00GR
361848 -
361849 -     000920 previous letter reported that KM good product idea,
361850 -     ref DIP 4 007H, but complex customer issues. ref SDS 56 2V5F, per
361851 -     organizational memory. ref DIT 1 007P
361852 -
361853 -  ..
361854 -
361855 -     Desire to improve competence is restrained by worry that this
361856 -     brings accusations of being incompetent which threaten job
361857 -     security, ref DIT 1 009Q, from analysis of medical practice,
361858 -     ref DIP 3 3933, developed in the record on 990924. ref SDS 20
361859 -     0593
361860 -
361861 -        [On 010608 government agency sets task to improve competence.
361862 -        ref SDS A7 IB7I
361863 -
361864 -  ..
361865 -
361866 -     Bad Management Faster Easier than Good Management
361867 -
361868 -     001219 letter to Matt Placik explained stream-of-conscious,
361869 -     spontaneous response to email is preferred, ref DIT 1 NN5M, to
361870 -     deliberative analysis supported by SDS for discovering
361871 -     understanding, and then determine collateral impacts for follow
361872 -     up. ref SDS 85 BV8R  Aligns with letter on 000920, ref DIP 4 006P,
361873 -     explaining KM takes time, and can never be faster than bad
361874 -     management. ref SDS 56 T33H
361875 -
361876 -     Listening is improved by SDS that strengthens understanding and
361877 -     follow up, ref DIT 1 WM6M, per analysis on 890809, ref SDS 2 CJ9J,
361878 -     and more recently analysing Morris' comments on the SDS Typical
361879 -     Day Scenario. ref SDS A2 G18L see also POIMS. ref OF 1 3773,
361880 -
361881 -  ..
361882 -
361883 -     People get discouraged and give up if they cannot learn to improve
361884 -     productivity, earnings and stock prices in 20 minutes, ref DIT 1
361885 -     0M9H, cited on 890809. ref SDS 1 5U6K
361886 -
361887 -  ..
361888 -
361889 -     Prometheus reflects desire to avoid responsiblity for knowledge,
361890 -     ref DIT 1 O19H, from the record on 991108. ref SDS 22 5368
361891 -
361892 -  ..
361893 -
361894 -     Request feedback on customer profile for SDS. ref DIT 1 009Q
361895 -
361896 -     001207 decline in stock market because too many people are having
361897 -     too many problems provides change in market conditions that may
361898 -     make investing in intelligence capability attractive. ref SDS 84
361899 -     V54M
361900 -
361901 -
361902 -   [On 010428 Dick Karpinski commented on benefits of SDS and
361903 -   difficulty selling these benefits. ref SDS A5 0001
361904 -
361905 -
361906 -
361907 -
361908 -
361909 -