CONTACTS 
0201 - Intel Corporation                                                                                                                                                  O-00000704 0201
020101 - Mr. Morris E. Jones; Business Unit Manager
020103 - Cable Network Operation                                                                                                                                          O-00000704 0201

SUBJECTS
Jones, Morris SDS Typical Day Scenario
Where to Take SDS from Here, Dave Vannier, 990422
Learn SDS Gradually Immediate Benefits Derived without Learning Every
Capture Organizational Memory Action Items Integrated with History Ex
Organizational Memory Who, What, When, Where, Why, How, How Much
SDS Windows Version Morris Asks if there is Demand
Evaluate Market Conditions
Market Potential SDS
SDS Secret of KM Others Don't Have It
New Market Business Potential
Killer Application Comm Collaboration Enterprise Knowledge Management
Planning Next Version
SDS Windows Version Morris Asks if there is Demand

2515 -
2515 -    ..
2516 - Summary/Objective
2517 -
251701 - Follow up ref SDS 66 0000, ref SDS 63 0000.
251702 -
251703 - Received ref DRT 1 0001 from Morris responding to the letter submitted
251704 - on 010424, ref DIP 3 0001, explaining demand for SDS that enables
251705 - people to get things done correctly, on time and within budget.
251706 - ref SDS 65 0001
251708 -  ..
251709 - Morris asks what's the next step?  Are people people ready for a
251710 - Windows version of SDS? ref DRT 1 YV6F
251712 -  ..
251713 - Yesterday, on 010425 Morris reported that using SDS, as explained in
251714 - the Typical Day Scenario, is a utopia compared to using other tools,
251715 - because people care about having everything in the right place at the
251716 - right time to get work done correctly, on time and within budget.
251717 - ref SDS 66 EP7F  His letter sounds like people might be ready for SDS.
251719 -  ..
251720 - On 001207 developed idea of putting survey questionaire on the
251721 - Internet for people to test when they are ready to advance from
251722 - inforamtion to a culture of knowledge. ref SDS 57 YH6F
251723 -
251724 -     [On 010916 SDS amazing memory mechanism obviously works, Eric
251725 -     Armstrong. ref SDS 72 0001
251727 -      ..
251728 -     [On 011003 hopeless quagmire information overload caused by tools
251729 -     people like using. ref SDS 73 EC5N
251731 -      ..
251732 -     [On 040228 Gary subitted a letter requesting information on how to
251733 -     contact the Internet Service Provider (ISP), Earthlink, for the
251734 -     Com Metrics website in order to take action on the survey
251735 -     questionaire action item. ref SDS 74 0001
251737 -  ..
251738 - Submitted ref DIT 1 0001 explaining opportunity to improve listening,
251739 - that meets demand for better management cited by Morris on 890809,
251740 - ref SDS 3 CJ9J, and noted in Morris' analysis on 010425 of the Typical
251741 - Day Scenario that SDS offers a solution, "utopia." ref SDS 66 EP7F
251743 -  ..
251744 - In a separate letter received from Pat Lincoln after sending the
251745 - letter to Morris, Pat Lincoln submits peer review on KM in POIMS and
251746 - wants more knowledge about KM that can be scaled up the enterprise
251747 - level. ref SDS 67 449H
251748 -
251749 -     [On 010428 customer inquired about purchasing SDS based on seeing
251750 -     POIMS on the Internet. ref SDS 68 0001
251752 -      ..
251753 -     [On 010608 inquiry from DCMA indicates there is a need for SDS
251754 -     capability. ref SDS 69 RS4J
251756 -      ..
251757 -     [On 010719 latent demand software engineer frustrated cannot
251758 -     organize his work, asks about SDS. ref SDS 71 GH7I
251760 -      ..
251761 -     [On 010916 SDS amazing memory mechanism obviously works, Eric
251762 -     Armstrong. ref SDS 72 0001
251764 -      ..
251765 -     [On 011003 hopeless quagmire information overload caused by tools
251766 -     people like using. ref SDS 73 EC5N
251767 -
251769 -  ..
251770 - Explain there is no commercial market for KM; there are only a number
251771 - of large organizations, including goverment agencies that are pursuing
251772 - KM, but none have produced anything. ref DIT 1 A18J  Reflects analysis
251773 - on 000425 that SDS is the only KM capability. ref SDS 44 0480  On
251774 - 000324 research by SRI shows many large projects have failed to
251775 - produce KM. ref SDS 38 4877
251776 -
251777 -     [On 010613 modify analysis to indicate there might be a market for
251778 -     SDS to implement KM. ref SDS 70 0001
251780 -  ..
251781 - Mention social pressures Morris cited on 990527, ref SDS 31 1233, that
251782 - restrain implementation. ref DIT 1 A18J  Ross made similar point on
251783 - 920401, ref SDS 7 0344, that reflects historical conflict between
251784 - orality and literacy, talent and tools set out in POIMS, ref OF 2
251785 - O87L, which Morris was asked to review by copy of letter to Pat
251786 - Lincoln on 010321, ref SDS 62 5R9O  Historical conflict was reviwed on
251787 - 991108, ref SDS 36 7426, and cited Plato's commentary on Phaedrus,
251788 - reviewed on 991208. ref SDS 37 0877
251790 -  ..
251791 - Propose scaled down version of SDS limited to a diary which can be
251792 - easily posted to the web. ref DIT 1 W59H  If people can learn enough
251793 - in 20 minutes to retain interest, and encourage learning more, as
251794 - discussed with Ross on 890809, ref SDS 2 HJ6I, this might attract
251795 - enough sales at Fry's, ref DIT 1 364O, per Morris's question on
251796 - 000517. ref SDS 50 8316, to grow a business.  Don't really know.
251798 -  ..
251799 - A scaled down version could spawn sufficient feelings of effectance by
251800 - people who only have 20 minutes to learn to improve earnings, which is
251801 - a powerful draw for sales, as reported by Landauer on 950710.
251802 - ref SDS 16 2286
251804 -  ..
251805 - It would spur work on the "engine" that everybody is talking about to
251806 - use topic maps for organizing the record, which likely will not work.
251807 - But it will hype the market. ref DIT 1 W59H
251809 -  ..
251810 - Follow on release of SDS with subject tools and reporting features,
251811 - would meet the demand that will inherently grow for a way to manage a
251812 - complex organizational memory. By then people will recognize they need
251813 - tools to both generate the record and to manage it.  If we give them
251814 - everything at once, the learning curve will likely be too great.  In
251815 - the beginning they can manage the record with just chronology and key
251816 - words, and this will seem adequate for awhile. ref DIT 1 K54G
251817 -
251818 -
251819 -
251820 -
251821 -
2519 -