THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: February 28, 2004 08:21 AM Saturday; Rod Welch

Gary submits planning to improve Com Metrics website for marketing.

1...Summary/Objective


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CONTACTS 

SUBJECTS
Marketing Com Metrics Website Need Access and Input from Earthlink t
Jerry CSG Support Marketing Com Metrics Website Need Access and
Advertising Marketing Com Metrics Website Need Access and Input from
Marketing Com Metrics Website Need Access and Input from Earthlink t
Business Plan Advertising SDS Records Advertise Themselves on the In

1307 -
1307 -    ..
1308 - Summary/Objective
1309 -
130901 - Follow up ref SDS 4 6Y6O, ref SDS 2 YH6F.
130902 -
130903 - Received ref DRT 1 0001 from Gary saying...
130904 -
130905 -    1.  We have talked with Jerry Nord about adding response forms or
130906 -        questionnaires to the web site. ref DRT 1 0001
130908 -  ..
130909 - Background reported on 001227 discusses the Internet for advertising
130910 - with a questionaire for customers to gain experience using added power
130911 - advancing from inforamtion to knowledge tools, by interacting with SDS
130912 - records. ref SDS 2 YH6F  This would address Morris' question on 010426
130913 - asking if people are ready for Com Metrics implemented with a Windows
130914 - version of SDS. ref SDS 3 0001  Planning for using the Internet to
130915 - advertise SDS and Com Metrics was developed on 000802 in the business
130916 - plan. ref SDS 1 4800
130917 -
130918 -     [On 040229 Gary follows up with planning on "future of SDS,"
130919 -     ref SDS 6 JH9N, and review shows steady progress. ref SDS 6 PG4I
130921 -      ..
130922 -     [On 040424 Gary follows up asking about progress on providing
130923 -     information he requests today. ref SDS 7 0001
130925 -      ..
130926 -     [On 040524 received letter from Earthlink giving a website address
130927 -     where information on CGI support can be developed. ref SDS 8 0001
130929 -  ..
130930 - An example of how a questionaire can be used to engage customers is
130931 - shown by the Center for Project Management website, reviewed on
130932 - 031206. ref SDS 4 6Y6O  At that time, analysis indicated Jerry Nord at
130933 - CSG and a colleague he had introduced might consider development of
130934 - the Com Metrics website. ref SDS 4 P57G  A few days later, on 031211
130935 - this was discussed in the weekly conference call with Jerry and Gary.
130936 - ref SDS 5 PE80
130938 -  ..
130939 - Gary continues...
130940 -
130941 -    2.  There are some steps that Earthlink should take to help.
130942 -        ref DRT 1 6O5M
130944 -         ..
130945 -    3.  I suggest contacting them, letting them know that your site is
130946 -        a transfer and doesn't have the cgi-bin directory and the email
130947 -        scripts that they provide. ref DRT 1 FO6F
130948 -
130949 -            [On 040424 Gary called and discussed this issue; letter was
130950 -            sent to Earthlink to perform pending action items.
130951 -            ref SDS 7 9Q3Y
130953 -  ..
130954 - What does "your site is a transfer" mean?
130956 -  ..
130957 - Can I submit Gary's letter to Earthlink, and will they be able to take
130958 - action based on Gary's questions?
130960 -  ..
130961 - Can Gary be empowered with authority somehow to make the inquires
130962 - directly?   What steps are needed to do this, rather than run them
130963 - through the filter of Rod?
130964 -
130965 -     [On 040424 Gary follows up asking about progress on providing
130966 -     information he requests today. ref SDS 7 0001
130968 -  ..
130969 - Gary continues...
130970 -
130971 -    4.  I could add the directory, but I can't get at their scripts,
130972 -        which sound reasonably useful for what we want. ref DRT 1 OO6K
130973 -
130974 -            http://help.earthlink.net/websupport/startersite/cgi.html
130976 -         ..
130977 -    5.  EarthLink provides the following, ref DRT 1 KO7I, ready to use
130978 -        scripts:
130979 -
130980 -            mailto
130981 -            appendto
130982 -            counter
130984 -         ..
130985 -    6.  I need to know how you access the control panel or account
130986 -        control for the site. I can't seem to locate it by wading
130987 -        through their menus. ref DRT 1 FP8H
130989 -  ..
130990 - Not sure I know what this means.  Maybe Gary and I can have a telecon
130991 - and we can step through the record to find what he wants.
130992 -
130993 -            [On 040424 Gary called and discussed this issue; letter was
130994 -            sent to Earthlink to perform pending action items.
130995 -            ref SDS 7 0001
130996 -
130997 -
130998 -
130999 -
131000 -
131001 -
1311 -