CONTACTS 
0201 - U.S. Army Corps of Engineers
020101 - San Francisco District
020102 - Mr. Thompson F. Keesling, Architect; Assistant Chief
020103 - Construction Operations Division
0202 - U.S. Army Corps of Engineers
020201 - San Francisco District
020202 - Mr. Roger K. Golden; Project Manager
020203 - Project Management Division

SUBJECTS
COE Evaluation Communication Metrics
District Support t Planning
CSB Support Links Map Needed
Overwhelmed Observe Complexity of
Overwhelmed Innovation Resisted Twice Around the World
Overwhelming Complexity Avoided People Get Used to Connected Environm
Links Boggle Mind Requires Transition Culture of Knowledge from Forag
Cognitive Overhead Takes Time to Decide to Open Links

2010 -
2010 -    ..
2011 - Summary/Objective
2012 -
201201 - Follow up ref SDS 13 0000, ref SDS 11 0000.
201202 -
201203 - Tom visited briefly with Major Blechinger yesterday on Communication
201204 - Metrics.  He also talked to Roger, who indicated that this method is
201205 - very powerful.  The Major and Max are on vacation this week.
201207 -  ..
201208 - Submitted ref DIT 1 to the Major with a link to this record, to get
201209 - feedback on our meeting last week.  Requested a meeting to get ideas
201210 - on improving Communication Metrics to meet District needs.
201211 -
201212 -    [On 990224 met with DDE to follow up. ref SDS 15 0000]
201213 -
201215 -  ..
2013 -
2014 -
2015 - Discussion
2016 -
201601 - Major Blechinger Discussed Communication Metrics with Tom
201602 -
201603 - Tom met with Major Blechinger yesterday for about 5 minutes, per
201604 - planning on 990204. ref SDS 11
201605 -
201606 - Tom indicated that the Major did not discuss my meeting with him on
201607 - 990204. ref SDS 11  Tom is unsure if Erik has reviewed ref DIP 19,
201608 - confirming that meeting on 990204.
201610 -  ..
201611 - Tom advised that the Major feels the District can improve management
201612 - and cost savings by using other methods and so Communication Metrics
201613 - is not needed in the District.  They did not discuss how to maintain
201614 - cost savings reviewed on 990204. ref SDS 10 3888
201615 -
201616 -    [On 990224 Major clarifies understanding - opposses Communication
201617 -    Metrics for weekly staff meetings because he is responsible for
201618 -    follow up, ref SDS 15 1718; seems to support Communication Metrics
201619 -    for projects. ref SDS 15 7271]
201621 -     ..
201622 -    [On 990224 reviewed with Tom. ref SDS 16]
201624 -     ..
201625 -    [On 990225 confirmed support for projects. ref SDS 17 2288]
201627 -  ..
201628 - Tom saw Roger yesterday briefly, and Roger indicated he had read the
201629 - letter, ref DIP 19, on our meeting 990204. ref SDS 10 8399 Roger felt
201630 - Communication Metrics is "overwhelming." (see ref SDS 0 3780)
201631 -
201632 -    [On 990218 improved "history" of links. ref SDS 14
201634 -  ..
201635 - I will contact the Major for feedback on our meeting last week,
201636 - 990204. ref SDS 11 0000 He is on vacation for a few weeks, but has
201637 - taken his notebook computer, and so can get email.
201638 -
201639 -    Submitted ref DIT 1 to the Major requesting feedback.
201640 -
201641 -    [On 990224 met with Major Blechinger. ref SDS 15 0000
201642 -
201643 -
201644 -
201646 -  ..
2017 -
2018 -
2019 - 1246 called Roger
2020 -
202001 - Twice Around the World Travelling SDS Links
202002 - Roger Golden Found Communication Metrics Impressive, Overwhelming
202003 -
202004 - Follow up ref SDS 13 3230.
202005 -
202006 - Roger has read the District's report and my letter, ref DIP 18, on our
202007 - meeting last week. ref SDS 10 8399  He discussed the report with Tom
202008 - Keesling yesterday.
202010 -  ..
202011 - Communication Metrics is very impressive, offering a different kind of
202012 - support and technology that is very powerful.  Roger feels overwhelmed
202013 - having travelled "twice around the world" after reviewing the record
202014 - of our meeting last week on 990204. ref SDS 10 8933  People who rode
202015 - the first train, the first car, the first airplane, who saw the first
202016 - electric light all felt ovewhelmed improving productivity by orders of
202017 - magnitude.
202019 -  ..
202020 - Roger indicated that he is unsure how to use SDS support that makes
202021 - working intelligently fast and easy.
202023 -  ..
202024 - I asked if he has talked to Herb Cheong about this?
202026 -  ..
202027 - Roger advised that Herb told him Communication Metrics was helpful on
202028 - Oakland, as stated in his memo on 960407. ref DRP 1 0659
202029 -
202030 -     [On 010420 Jeff Conklin's work on organizational memory,
202031 -     ref SDS 24 MU7O, explains cognitive overhead reflects the problem
202032 -     of time required to create links and to decide when to open a
202033 -     links, which is similar to the challenge of using judicial review
202034 -     practices for clear, concise, complete communication. ref SDS 24
202035 -     SU6K
202037 -  ..
202038 - We reviewed briefly that Communication Metrics provides proactive help
202039 - for the Project Manager to get things done, as set out in the record
202040 - of our meeting on 990204. ref SDS 10 9360   If Communication Metrics
202041 - is used for the Humbolt project, Roger would have an able assistant to
202042 - maintain progress on daily tasks.
202044 -  ..
202045 - Roger indicated he may discuss this with Max when he returns from
202046 - vacation in a week or two.
202047 -
202048 -
202050 -  ..
2021 -
2022 -
2023 - 1344 called Tom
2024 -
202401 - Twice Around the World Following Audit Trail of Intelligence
202402 - Exposing "Intelligence" Overwhelms Conscious Span of Attention
202403 -
202404 - Communication Metrics may be too powerful, too "overwhelming," gives
202405 - too much "intelligence," reported above by Roger feeling he has been
202406 - twice around the world. ref SDS 0 3612
202407 -
202408 - On 960311 book cites history showing new technology overwhelms people,
202409 - causing emotional resistance, including printing press, telegraph.
202410 - ref SDS 2 9405
202411 -
202412 -     [On 010420 pausing to invest time for deciding to open links is
202413 -     described as cognitive overhead. ref SDS 1 F95N
202415 -  ..
202416 - On 980405 fear of accountability reviewed. ref SDS 3 5065
202418 -  ..
202419 - On 980824 Max Wideman anticipated resistance to intelligence on the
202420 - Internet. ref SDS 5 5977  On 980712 he also felt overwhelmed.
202421 - ref SDS 4 6804
202423 -  ..
202424 - People who encounter this environment for the first time seem to
202425 - follow every link, rather than use only the links needed to research a
202426 - disputed or relevant issue.  Relevance is based on current needs.
202427 - Information can be relevant to a wide range of subjects.  Human memory
202428 - in the subconscious has a lot of links that enable it to wander far
202429 - and wide around the "world" of a person's total knowledge.  But, on
202430 - any given day and at any given moment, the human mind in the conscious
202431 - span of attention uses only a very few links.  It filters links on
202432 - other subjects that are not relevant, so that attention is focused on
202433 - current objectives. This is another dimension of solving the problem
202434 - of limited span of attention, which was reviewed on 990209 in
202435 - connection Trellix software. ref SDS 12 7203
202436 -
202437 -     [On 000120 reviewed this challenge for knowledge management
202438 -     project sponsored by Doug Engelbart. ref SDS 22 2856]
202440 -      ..
202441 -     [On 000208 expect experience will resolve issue. ref SDS 23 2940]
202443 -  ..
202444 - POIMS illustrates this tension in explaining the idea of linking
202445 - summary to detail. ref OF 1 6011
202447 -  ..
202448 - Communciation Metrics provides a lot of "intelligence." But, like
202449 - human memory, only a few links are needed on any given day.  People
202450 - have to exercise judgement about following links that pertain to
202451 - current objectives, in the same way that people have to continually
202452 - refocus dialog in meetings and conversations, because new sentence can
202453 - be a pointer in someone's mind to another event that is somewhat
202454 - related, which soon causes the discussion to be far removed from the
202455 - purpose of the meeting.  In court, a judge is constantly ruling on
202456 - relevance when questions and testimony do not seem to be sufficiently
202457 - related to issues in the case.
202459 -  ..
202460 - Some orientation may be needed before turning people loose on the SDS
202461 - environment for the first time, so that they are not overwhelmed by
202462 - the power of intelligence to travel around the "world" of their total
202463 - knowledge, as Roger complained about today. ref SDS 0 3780
202464 -
202465 -    [On 990218 improved "history" of links. ref SDS 14 0000]
202467 -     ..
202468 -    [On 990419 developed guidance "Judicious Review." ref SDS 18 2601]
202470 -     ..
202471 -    [On 990426 Morris wants links prioritized. ref SDS 19 0488]
202473 -     ..
202474 -    [On 990505 Tom comments on Judicious Review. ref SDS 20 8699]
202476 -     ..
202477 -    [On 991014 fear of accountability and responsibility avers links
202478 -    that provide knowledge of cause and effect. ref SDS 21 3066]
202479 -
202480 -
202481 -
202482 -
202483 -
202484 -
2025 -