CONTACTS 
0201 - Gensler/Michael Willis/Kwan Henmi    415 433 3700 fax 415 627 3700
020101 - Mr. Robert Rudeen; Architect
020102 - Kwan Henmi Architects
020103 - Interior Design/Documentation

SUBJECTS
Telecom Meeting, 981021

0503 -    ..
0504 - Summary/Objective
0505 -
050501 - Follow up ref SDS 12 9800, ref SDS 8 0000.
050502 -
050503 - Received additional edits for meeting with Teecom on 981021. Developed
050504 - meeting note procedures.  Discussed Welch scope of services on
050505 - Moscone.  Set Robert up so he can access the record directly from the
050506 - Internet, so he provide edits and instructions based on direct review,
050507 - rather than waiting for me to send something.  Received a copy of
050508 - Roberts Project Work Summary for WE 981023, and he showed his binder
050509 - for time and information management of his daily work practice.
050510 -
050511 - These systems are supported by Communication Metrics.
050512 -
050513 -
050514 -
050515 -
0506 -
0507 -
0508 - Discussion
0509 -
050901 -  ..
050902 - Telecom Meeting Notes for 981021, Additional Edits
050903 -
050904 - Robert called and wants to meet.  I thought he wanted to discuss the
050905 - business deal between Kwan Henmi and Welch, per discussion with Bill
050906 - Long this morning. ref SDS 12 3384
050907 - ..
050908 - He asked me to come in to review the notes of the meeting with
050909 - Teecom, which I left with Bill Long. ref SDS 12 5947
050910 -
050911 - Robert has some additional edits from the work he did on 981023, which
050912 - were entered yesterday. ref SDS 11 3850
050913 -
050914 - I will incorporate Robert's additional edits and return the revised
050915 - notes tomorrow.
050916 -
050917 - We discussed the scope of communication support needed on Moscone, and
050918 - Robert's work practices in relation to Communication Metrics automated
050919 - methods.  There seems to a good potential for effective collaboration.
050920 -
050921 -
050922 -
050923 -
050924 -
0510 -
0511 -
0512 - 2143 entered edits
0513 -
051301 - Modified the meeting notes file. ref DIP 1 7788
051302 -
051303 - Decided to use a date based meeting number system, per Robert's
051304 - suggestion. ref SDS 0 6435
051305 -
051306 - Decided not to create a new file, just fixed the file created
051307 - yesterday, ref SDS 11 3850, and changed the date of issue.
051308 -
051309 -     [On 981028 delivered edited notes. ref SDS 15 7080]
051310 -
051311 -
051312 -
051313 -
0514 -

SUBJECTS
Mechanical Meeting, 981021

0704 -
070401 -  ..
070402 - Initial Meeting Notes Available on Internet for Edit
070403 -
070404 - Advised Robert that he can get the meeting notes at their current
070405 - stage of completion from the web site, and so can begin providing
070406 - edits and feedback even before the full record is complete, per
070407 - analysis below. ref SDS 0 4483
070408 -
070409 - He tried logging onto the web site, and today he was successful in
070410 - accessing the SDS records.
070411 -
070412 - So he has a way to check progress, and to begin providing edits even
070413 - before the initial thing is complete.
070414 -
070415 - He will try this.
070416 -
070417 -    [On 981028 Robert provided initial edits from Internet record on
070418 -    the web site. ref SDS 15 7182]
070419 -
070420 -
070421 -
070422 -
0705 -

SUBJECTS
Moscone Center, Phase III
Welch Company
Contracts/Agreements
Scope of Services

1207 -
120701 -  ..
120702 - Communication Metrics Scope on Moscone
120703 -
120704 - Robert related having reviewed Bill's memo to Welch on the budget for
120705 - Moscone, per Bill's notice this morning, ref SDS 12 3384, of having
120706 - issued a response to my letter on 981026. ref DIP 2 0000
120707 -
120708 - I explained that Bill's memo has not been delivered via email, so I
120709 - have not yet read it.
120710 -
120711 -     [On 981028 received Bill's letter. ref SDS 16 0000]
120712 -
120713 -     [On 981103 settled on payment amount. ref SDS 20 3000]
120714 -
120715 - Robert advised that the budget for Communication Metrics on Moscone
120716 - has been scaled back considerably from the proposal in the record on
120717 - 981023. ref SDS 7 5760  He feels we need streamline planning discussed
120718 - on 981020, ref SDS 3 9180, in order to meet budget objectives.
120719 -
120720 - We considered that there are likely to be more communications in
120721 - meetings, rather than fewer, as the design progresses to the 100% bid
120722 - set.  The number of consultant's and their integration with Kwan Henmi
120723 - will escalate.
120724 -
120725 - Bill related that Clonia has discussed making the interior and
120726 - exterior work separate prime bid packages.
120727 -
120728 - Gensler has also proposed letting a separate bid for the Moveable
120729 - Partitions.
120730 -
120731 - There was consideration of significant risk in managing the complex
120732 - interface between interior and exterior work under a separate bid
120733 - package scenario.  Robert cited the potential for a responsibility
120734 - vacuum in the event of a leak in the roof.
120735 - ..
120736 - In any case, the period ahead seems to require greater attention
120737 - to communications.
120738 -
120739 - Robert cited mechancial and structural as particularly problematical
120740 - in requiring thorough communications.
120741 - ..
120742 - I explained my goal, reviewed with Bill Long last Friday, on
120743 - 981023, ref SDS 7 9768, to build a good business relationship with
120744 - Kwan Henmi. This requires working together on figuring out how to use
120745 - Communication Metrics to support the design function.
120746 -
120747 -     [On 981030 Robert wants to use the Doc Log. ref SDS 19 2941]
120748 -
120749 -     [On 981030 discussed team meetings. ref SDS 19 0413]
120750 -
120751 - Based on Robert's work practices, discussed today and evident over the
120752 - past week, it seems like there is a good chance to do this on Moscone,
120753 - so I am willing to make this effort, even though nominally Moscone is
120754 - not an ideal vehicle for testing new management methods, for the
120755 - reasons discussed with Bill on Friday. ref SDS 7 5922
120756 - ..
120757 - We reviewed the new report issued by the U.S. Army Corps of
120758 - Engineers on 981022, stating "...with certainty that Communication
120759 - Metrics saved [the government] $187,500..." ref SDS 13 7315
120760 -
120761 - The cost for this savings was $46K, so this is a return of over 400%.
120762 - That is what we are shooting for in adding intelligence to management.
120763 -
120764 -     [On 981030 reviewed with Robert on using Communication Metrics for
120765 -     KH Team Meetings. ref SDS 19 0413]
120766 -
120767 -
120768 -  ..
120769 - Project Work Summary for Period Ending 981023
120770 -
120771 - Robert submitted a "Project Work Summary" which is his weekly history
120772 - of accomplishments on the project.
120773 -
120774 - We discussed incorporating this into the project record, so it is
120775 - on-line for him to review when needed.
120776 -
120777 - It is prepared based on the Work Plan process he uses, which was
120778 - applied on Moscone at the Team Meeting on 981023.
120779 -
120780 - It is another dimension of the notebook binder he uses, discussed
120781 - below. ref SDS 0 3234
120782 -
120783 -     [On 981028 received the computer file for the report he provided
120784 -     today. ref SDS 17 0000]
120785 -
120786 -
120787 -
120788 -
1208 -

SUBJECTS
Meeting Note Procedures
Orientation Presentations
Architect's Schedule Diary
Robert Rudeen's Schedule Diary
Time Management
Binder Time Information, IBM
Internet, Web Site Benefits

2510 -
251001 -  ..
251002 - Meeting Note Procedures
251003 -
251004 - Robert expressed concern about impacting my time with continual edits
251005 - over several days.
251006 -
251007 - I explained that editing is a key process for sharpening understanding
251008 - on critical issues.  I asked him to make additional edits whenever he
251009 - feels it is needed, so that we build an effective record.
251010 - ..
251011 - Robert wants to get initial drafts of notes for meetings held on
251012 - Wednesday, by Friday, so he has time for edits and finalization for
251013 - distribution by the following Tuesday.
251014 -
251015 - I suggested that we shoot for distrubution of Notes on Friday, or at
251016 - the latest on Monday, so that attendees have time to incorporate the
251017 - record into their work plans.
251018 -
251019 - This requires faster turn-around by Welch.
251020 -
251021 -     [On 981112 faster production of notes. ref SDS 21 1377]
251022 -
251023 - It fits with Michael Foegelle's request at the Team Meeting on 981023
251024 - that faster turn-around on meeting note drafts makes it easier for
251025 - architects to provide useful edits.
251026 -
251027 - If we can get faster turn-around by Welch, may be able to get better
251028 - input from staff architects, per analysis in proposal to Kwan Henmi
251029 - developed from discussion with Bill Long on 981023. ref SDS 7 3225,
251030 - citing earlier considerations of the same point.
251031 -
251032 -
251033 -  ..
251034 - Internet May Expedite Meeting Note Review Process
251035 -
251036 - If Robert is able to provide early feedback on initial meeting notes
251037 - from the Internet web site, as we tried above, ref SDS 0 5661, then we
251038 - may be able to shorten the cycle time for completion.
251039 -
251040 -      [On 981028 got some initial success. ref SDS 15 7182]
251041 -
251042 -
251043 -  ..
251044 - Meeting Note Numbers
251045 -
251046 - We considered the need for a unique numbering system that does not
251047 - conflict with Gensler's practice be used by Angelica for numbering
251048 - project meetings.
251049 -
251050 - I proposed a KH Function number system.
251051 -
251052 - Robert suggested a date based system.
251053 -
251054 -      [Used for meetings on 981021, per 981029. ref SDS 18 7717]
251055 -
251056 -      [On 981030 Robert wants KH and date string. ref SDS 19 2709]
251057 -
251058 -      [On 981113 Robert wants to use Gensler system. ref SDS 22 6210]
251059 -
251060 -
251061 -  ..
251062 - Meeting Notes to Satisfy Gensler Preferences and Practices
251063 -
251064 - The edits Robert wants on the Teecom notes are fairly nominal, but
251065 - streamline the text, per above. ref SDS 0 6890
251066 -
251067 - He feels a simplified record is more suited to Clonia's management
251068 - style.
251069 -
251070 - I explained briefly that Clonia is concerned about Kwan Henmi gaining
251071 - control of the record, which will give it greater command of the
251072 - project, as explained in the POIMS paper. ref OF 1 1113
251073 -
251074 -     [On 981113 Robert requested sample meeting note publication with
251075 -     only 2 items to summarize 2 hour meeting, as a way to illustrate
251076 -     need for detailed notes. ref SDS 22 2673]
251077 -
251078 -
251079 -
251080 -  ..
251081 - Building Useful Systems and Using Systems Requires Extra Effort
251082 -
251083 - Robert requested that a sentence be moved to the top of a para, where
251084 - it makes more sense than the way I had positioned it.
251085 -
251086 - I explained having moved it to the bottom of a list, in order to get a
251087 - new routine for creating HTML web pages to function properly.  I will
251088 - fix the language so it makes sense, but this illustrates the tension
251089 - between creating and production that makes for long days.
251090 -
251091 - In order for the Internet to help daily management, there must be a
251092 - way to instantly convert web pages, per discussion with Bill this
251093 - morning. ref SDS 12 3196  Robert encoutered a slight jury rig that
251094 - needs more attention.
251095 -
251096 -
251097 -
251098 -  ..
251099 - Schedule and Diary Management System
251100 -
251101 - Robert showed me his daily management binder.
251102 -
251103 - He uses it to schedule tasks, and to report on what he has
251104 - accomplished.  It is a daily close order planning tool that is
251105 - supplemented by the Project Work Summary he prepares at the end of
251106 - each week, per above. ref SDS 0 3216
251107 -
251108 - This is a bit like IBM's system that Ross uses, and was applied by
251109 - Morris Jones at Chips, as reviewed on 890809. ref SDS 2 8812
251110 -
251111 - I explained how his personal management practice reflects my methods
251112 - 15 years ago that led to the Schedule Diary System (SDS) program,
251113 - which has now become Communication Metrics.
251114 -
251115 -
251116 -
251117 -
251118 -
251119 -
251120 -
251121 -
251122 -
251123 -
251124 -
251125 -