THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: November 12, 1998 00:35 AM Thursday; Rod Welch

Prepare notes meeting wth Structural consultants on Moscone III.

1...Summary/Objective
2...Meeting Note Procedures, Gensler Disruption Impacting KH Management


..............
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CONTACTS 
0201 - Gensler/Michael Willis/Kwan Henmi    415 433 3700 fax 415 627 3700
020101 - Mr. Ivan Romero, AIA; Project Architect
020102 - Kwan Henmi Architects
020103 - Interior Design/Documentation
0202 - Gensler/Michael Willis/Kwan Henmi    415 433 3700 fax 415 627 3700
020201 - Ms. Clonia Cautis, AIA, RA
020202 - Project Manager
020203 - Executive Committee
0203 - Structural Design Engineers          415 781 1505 fax 2718
020301 - Mr. Jon D. Andrews
020302 - Project Engineer
0204 - Structural Design Engineers          415 781 1505 fax 2718
020401 - Mr. John W. Laws; Principal

SUBJECTS
Structural Meeting, 981015

0503 -    ..
0504 - Summary/Objective
0505 -
050501 - Follow up ref SDS 20 0000, ref SDS 12 0000.
050502 -
050503 - After the meeting yesterday, Robert spent about 30 minutes reviewing
050504 - and clarifying my notes from the meeting.  He gave me his notes and
050505 - explained the sketch he used in the meeting.
050506 -
050507 - I used this along with my notes to prepare a draft record for the
050508 - structural meeting yesterday.
050509 -
050510 -
050511 -  ..
0506 -
0507 -
0508 - 0655
0509 -
050901 - Completed first draft of notes.
050902 -
050903 - This gets us closer to objectives for production of meeting notes
050904 - discussed on 981027. ref SDS 13 2280
050905 -
050906 - Need Robert's edits, and comments from...
050907 -
050908 -      •  Ivan
050909 -      •  Michael
050910 -      •  Philip
050911 -      •  Janet - if any
050912 -      •  Clonia, if possible
050913 -
050914 - Sent Robert an email, ref DIT 1 0000, giving him access to the notes
050915 - on the Internet, and advised I will deliver a printed copy which he
050916 - may be able to edit during breaks at the trial.
050917 -
050918 -
050919 -
050920 -  ..
0510 -
0511 -
0512 - 0713
0513 -
051301 - Hand carried printed set to KH office for Robert to have before
051302 - leaving at 0800.
051303 -
051304 - The door was locked again.
051305 -
051306 - I waited until someone showed up with a key, and they were kind
051307 - enough to let me in.
051308 -
051309 - On the 3rd floor, the door to KH was locked.  I took a chance and
051310 - walked down the hall to the alternate door into KH back office area.
051311 -
051312 - Knocked and Robert let me in.
051313 - ..
051314 - Made a copy for Project Office, on KH equipment and gave Robert
051315 - the original.
051316 -
051317 - He will review and provide edits this afternoon.
051318 -
051319 -
051320 -
0514 -

SUBJECTS
Structural Meeting, 981015
PM Refuses to Review Telecom Meeting Notes,
PM Limits Meeting Note Procedures
Gensler Fails Support KH Comm Metrics
Project Architect
Notes for Meetings
Distribution

1710 -
171001 -  ..
171002 - Meeting Note Procedures, Gensler Disruption Impacting KH Management
171003 -
171004 - Robert approved making distribution to staff for comments as set out
171005 - in the letter. ref DIT 1 2886
171006 -
171007 - He did not approve making distribution to Clonia.
171008 -
171009 - Robert reported having discussed meeting notes with Clonia yesterday,
171010 - and that she was not cooperative.  Robert recalled Clonia saying she
171011 - wanted a very brief summary of 5 lines or so for the meeting
171012 - yesterday, which is similar to a request on 981007. ref SDS 8 7284
171013 -
171014 -     [On 981113 report that on 981111 Clonia refused to review notes of
171015 -     meeting with Teecom on 981021, alleging the notes are too wordy.
171016 -     ref SDS 24 9360]
171017 -
171018 -     [On 981116 article in SF Chronicle on duty of management to
171019 -     provide professional, productive working environment. ref SDS 26
171020 -     6480]
171021 -
171022 - Robert was disappointed and frustrated by Gensler's failure to manage
171023 - the project within industry standards for ensuring clear, concise and
171024 - complete communication, and to provide timely feedback, since this
171025 - conflicts with need to ensure common understanding on critial details
171026 - of the work, as set out in the notes of the JV meeting on 980929....
171027 - ref SDS 2 1184
171028 -
171029 -     [On 981113 Gensler's management disruptive at meeting with
171030 -     mechanical consultant, hampering KH work operations and
171031 -     management. ref SDS 21 2673]
171032 - ..
171033 - Robert did not receive my letter issued yesterday explaining the
171034 - need to distribute the record, and providing ideas. ref SDS 19 2520
171035 -
171036 - He did not get the letter, because it bounced back late yesterday with
171037 - a note from email administrator that the Kwan Henmi does not exist,
171038 - which reflects continual difficulties with email system.
171039 -
171040 -    Resubmitted ref DIP 3 0000.
171041 -
171042 -    [On 981114 received response from Bill Long. ref SDS 25 0000]
171043 -
171044 - Robert feels the tension from being asked to accelerate performance on
171045 - the one hand, and being denied the standard project management tools,
171046 - methods and procedures needed to ensure timely, accurate work.
171047 - ..
171048 - Robert asked me to produce two sets of notes in final form.
171049 -
171050 -    1.  A normal set, as we have done the past several weeks.
171051 -
171052 -    2.  A set with only a single line that says something like...
171053 -
171054 -        Met with structural engineer and discussed important issues.
171055 -
171056 - He is thinking of turning in the 2nd set to Gensler to illustrate the
171057 - need for balance between extreme summary on the one hand, and turning
171058 - in a full transcript of the meeting.
171059 -
171060 -     [On 981113 submitted this to Robert. ref SDS 22 4495]
171061 -
171062 -
171063 -  ..
1711 -
1712 -
1713 - 0813
1714 -
171401 - Took copy to Project Office and made distribution.
171402 -
171403 - Phil was in the office.
171404 -
171405 - I made 5 sets of notes,
171406 -
171407 - Color coded a set of notes for each architect who attended the
171408 - meeting, so they can find the discussion in the notes on their work.
171409 -
171410 - Phil will distribute when people come in, so that we do not leave
171411 - Welch documents on desks unattended.  He will explain the color
171412 - coding system, and intent to get respons OA 1500 this afternoon.
171413 -
171414 -
171415 -
171416 -  ..
1715 -
1716 -
1717 - 1452
1718 -
171801 - Visited Project Office for mechanical meeting at 1500.
171802 -
171803 - Got edits from Ivan, Phil, Michael and Janet, using drafts delivered
171804 - this morning. ref SDS 0 5824
171805 -
171806 -    [On 981113 entered staff edits. ref SDS 23 5040]
171807 -
171808 -
Distribution. . . . See "CONTACTS"