CONTACTS 
0201 - Kwan Henmi                           415 777 4770 fax 5102
020101 - Mr. William N. Long, AIA; Architect

SUBJECTS
Moscone Center, Phase III
Welch Company
Contracts/Agreements

0605 -    ..
0606 - Summary/Objective
0607 -
060701 - Follow up ref SDS 9 0000, ref SDS 7 0000.
060702 -
060703 - Received ref DRT 1 0000 dated 981026, from Bill which responds to my
060704 - letter ref DIP 1 0000 also issued Monday, ref SDS 7 3969, and which is
060705 - linked to 981023 on a proposal Bill requested at ref SDS 4 2032
060706 -
060707 - Bill plans to discuss these ideas with Denis and with Robert Rudeen.
060708 -
060709 - He reports initial reaction that the level of effort needed on Moscone
060710 - is closer to $25K for 4 or 5 months, than to the $45K in the Welch
060711 - proposal. ref DRT 1 2592
060712 -
060713 -      [On 981103 agreed on $6K per month. ref SDS 11 7592]
060714 -
060715 - There is no analysis of cost savings or value at risk to assess the
060716 - level of investment needed on Moscone, which was generally discussed
060717 - with Robert on 981027. ref SDS 10 2349
060718 -
060719 - Bill wants to more clearly define scope for "documentation" for the
060720 - coming months, he says...
060721 -
060722 -      ...completion of Moscone may be more of a support role to Robert
060723 -      Rudeen for recording key meetings and maintenance of a master
060724 -      action list, as opposed to full communication metrics
060725 -      documentation.
060726 -
060727 - In the meeting with Robert yesterday, he indicated that mechanical and
060728 - structural meetings are his priority for support. ref SDS 10 3334
060729 -
060730 -
060731 -
060732 -  ..
0608 -
0609 -
0610 - Analysis
0611 -
061101 - Limited budgets reflect limited awareness and confidence in savings
061102 - and earnings from adding intelligence to management, discussed in the
061103 - review of of Andy Grove's book on leadership with a broader vision.
061104 - ref SDS 3 1813
061105 -
061106 - Capturing key meetings and maintaining action items, which Bill cites,
061107 - escalate in value when integrated into correlations and implications
061108 - from other project communications.  This does not require attending
061109 - every meeting, only those that effect management direction and
061110 - results.
061111 -
061112 - This has been successfully accomplished in other settings by attending
061113 - a single main management meeting once a week, or even once a month,
061114 - provided the record of other communications are integrated into the
061115 - record for alignment and analysis.
061116 -
061117 - So far, we have applied Communication Metrics to a traditional meeting
061118 - minutes effort, which typically is not expected to yield intelligence.
061119 - There is a certain challenge though to see what can be accomplished.
061120 -
061121 - Ultimately, difference between the value of service and payment must
061122 - be reconciled by opportunity for research and marketing, which are not
061123 - discussed in Bill's letter in relation to our discussion on 981023.
061124 -
061125 - I mentioned this to Robert on 981027. ref SDS 10 4792
061126 -
061127 - Hopefully, we can get some improvements in KH Internet capability,
061128 - create some graphics to explain Communication Metrics, and use
061129 - Communication Metrics in early project development and marketing, so
061130 - that clients are familiar with the process from the beginning, i.e.,
061131 - they "learn by doing," so that the need for, and cost/benefit of,
061132 - investing in "intelligence" is clear from the start.
061133 -
061134 -
061135 -
0612 -