THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: July 18, 2002 10:48 AM Thursday; Rod Welch

Called Brenda at Microsoft on solving SDS memory problem 640K.

1...Summary/Objective
2...Developer Support May Offer a Solution, Requires Proactive Management

ACTION ITEMS.................. Click here to comment!

1...She will visit with Mark about investigating to determine who in the

CONTACTS 
0201 - Microsoft Corporation
020101 - Ms. Brenda Cannon; Windows Enterprise Support =469 775 6230
020102 - BrendaCa@microsoft.com
020103 - Windows 2000 Support  =800 936 4900
020104 - Applications and Performance
0202 - Microsoft Corporation
020201 - Mr. Mark Mueller; Manager  =469 775 6949
020202 - MarkMu@microsoft.com
020203 - Windows 2000 Support  =800 936 4900
020204 - Applications and Performance

SUBJECTS
SRX020519601479 Microsoft Called and Got Incident Number to  nvestiga
DOS Memory Get 750K Instead of 634K
DOS Memory Program for More than 640K
Memory Above 640K Submit SDS Program for Review by Brandon
640K Memory Limit for DOS Need Solution
Submitted E Exe to Brandon at Microsoft
Letter to Brandon Asking About Progress on Investigating Increasing R
Jones, Morris Submit Questions to Brenda Cannon at Microsoft on Using
Cannon, Brenda Inquiring About Specific Questions Submitted by Morris
Support Team Getting Communication Out of Sequence Causes Teamwork to
Communication Out of Sequence Causes Teamwork to Fail
SDS Memory Increase above 640K Ask Gary to Comment on Whether there a
Email Out of Sequence Delivery Causes Communication and Teamwork to Fa
Team Getting Communication Out of Sequence Causes Teamwork to Fail Wo
Email Killer App Causes Mistakes Kills Productivity Needs SDS for Int
Telecon Brandon Morris on Extending SDS Memory

2518 -    ..
2519 - Summary/Objective
2520 -
252001 - Follow up ref SDS 49 0000, ref SDS 48 0000.
252002 -
252003 -                       SRX020519601479
252004 -
252005 - Brenda said Brandon is back from vacation.
252006 -
252007 -  ..
252008 - We have not heard anything further, following plans on 020618 for
252009 - Brandon to submit results of research. ref SDS 47 D45L
252010 -
252011 - Today, we reviewed the record showing Brandon closed the case on
252012 - 020617, ref SDS 45 ZX7G, due to lack of response on why a customer
252013 - wants to improve memory for DOS? see follow up on 020625, ref SDS 47
252014 - 0001 and ref SDS 47 KB8J
252015 -
252016 - The Vmware solution Brandon tried on 020625 did not work. ref SDS 47
252017 - PE6K
252018 -
252019 -  ..
252020 - Brenda said Brandon has done a good job looking for a solution.
252021 -
252022 -  ..
252023 - She has been in meetings where this matter was discussed seriously.
252024 - Customer support for the NT platform group cannot solve the problem
252025 - within their authority because there is nothing in the Microsoft
252026 - Knowledge Base that explains a solution using the existing code
252027 - framework for NT.
252028 -
252029 -  ..
252030 - We reviewed the advantage of a record showing what was discussed and
252031 - ideas exchanged in order to facilitate planning to follow up, as
252032 - related in the record on 890809. ref SDS 1 5W95  An example is this
252033 - record, another is the record on 940901. ref SDS 6 4920
252034 -
252035 -  ..
252036 - Discussed the idea that allocation of memory to maintain legacy
252037 - support for DOS games, that seem to be a priority in the industry, as
252038 - related at Intel on 970603, ref SDS 10 4486, might yield opportunities
252039 - for using these allocations to SDS for improving productivity and
252040 - earnings, rather than to games.
252041 -
252042 -  ..
252043 - Brenda advised that NT does less of this than other Windows operating
252044 - systems, so it does not provide an evident direct solution within the
252045 - NT platform group's charter to pursue.
252046 -
252047 -
252048 -  ..
252049 - Developer Support May Offer a Solution, Requires Proactive Management
252050 -
252051 - Brenda feels a solution needs to come from Developer Support.
252052 -
252053 - She will visit with Mark about investigating to determine who in the
252054 - Development Support group can take up this matter in order to
252055 - strengthen Knowledge Management using SDS under DOS, while Microsoft
252056 - and others work on developing KM using software that everybody likes,
252057 - which will take another five (5) years or so, reported on 010510.
252058 - ref SDS 21 8Y8H
252059 -
252060 -      [On 020722 called Brenda on this. ref SDS 50 0001
252061 -
252062 -      [On 020729 called Brenda again. ref SDS 51 0001
252063 -
252064 -      [On 020805 Microsoft to reveal Windows code to public.
252065 -      ref SDS 52 0001
252066 -
252067 -  ..
252068 - The importance of this matter is shown by the record on 010622 where
252069 - respected industry voices note that alphabet technology makes people
252070 - "superhuman," ref SDS 22 N668, for reasons explained in POIMS.
252071 - ref OF 1 ER3G  Earlier on 970222, Larry Ellison with Oracle and Bill
252072 - Gates with Microsoft recognized that better technology is needed than
252073 - wordprocessing, email and spreadsheets. ref SDS 9 6956 and ref SDS 9
252074 - 3967
252075 -
252076 -  ..
252077 - On 010911 tragic, hard won experience showed that solutions provided
252078 - so far have failed. ref SDS 24 UP5K  The power of the alphabet to
252079 - augment intelligence is weakened, not strengthened, by popular
252080 - technology that stifles understanding, creativity, productivity,
252081 - earnings and stock prices, due to information overload reported on
252082 - 011003. ref SDS 27 EC5N  Mark made a similar point on 020612,
252083 - ref SDS 42 QG4O, and on 020614 an example at Microsoft showed the need
252084 - for a solution. ref SDS 44 0001
252085 -
252086 -  ..
252087 - Research the past several years has shown that SDS is the only
252088 - technology that adds intelligence to convert information into
252089 - knowledge, reviewed recently on 020608. ref SDS 40 ZN6I  Within the
252090 - past several years people are beginning to see the opportunity for
252091 - transformation that is possible with SDS, reported on 010907.
252092 - ref SDS 23 KX3L, as a result of being able to place the record on the
252093 - Internet where it is accessible.  Still, a transcendent new way of
252094 - working takes time for an established culture to absorb and embrace.
252095 - Some authorities say up to 50 years, reported on 011210. ref SDS 28
252096 - R66K  Since we began in the early 80s, there is still more to do.
252097 -
252098 -  ..
252099 - Right now only one person in the world is doing this work, as reported
252100 - on 010924. ref SDS 26 XT5F  In order for others to move from IT to a
252101 - culture of knowledge that lifts productivity and earnings, which
252102 - everyone seems to want, as reported on 020204, ref SDS 31 0001, work
252103 - must be able to continue creating SDS records like this one that
252104 - demonstrate a new way of working intelligently, see POIMS. ref OF 1
252105 - 3385  Extending memory of DOS will extend the life of SDS for another
252106 - five (5) years so that there is time for folks to catch up and catch
252107 - on to the core concept of "intelligence" that integrates time and
252108 - information to produce knowlege, see again POIMS. ref OF 1 0367
252109 -
252110 -  ..
252111 - If Mark agrees, Brenda will inquire within the developer group to see
252112 - who is able and willing to solve this problem submitted on 020519,
252113 - ref SDS 35 R84O, by coordinating with Morris on programming details
252114 - along the lines of the letter Morris submitted to Microsoft on 020613.
252115 - ref SDS 43 QU4O,
252116 -
252117 -  ..
252118 - Submitted email with a link to this record showing findings and
252119 - background on the current status, and rationale for further action, to
252120 - provide talking points for Brenda and Mark to discuss this matter.
252121 - Copy was sent to Mark.
252122 -
252123 -      [On 020722 called Brenda on this. ref SDS 50 0001
252124 -
252125 -      [On 020729 called Brenda again. ref SDS 51 0001
252126 -
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252128 -
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252139 -
Distribution. . . . See "CONTACTS"