THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: July 29, 2002 12:23 PM Monday; Rod Welch

Called Brenda at Microsoft on solving SDS memory problem 640K.

1...Summary/Objective


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CONTACTS 
0201 - Microsoft Corporation
020101 - Ms. Brenda Cannon; Windows Enterprise Support =469 775 6230
020102 - BrendaCa@microsoft.com
020103 - Windows 2000 Support  =800 936 4900
020104 - Applications and Performance
0202 - Microsoft Corporation
020201 - Mr. Mark Mueller; Manager  =469 775 6949
020202 - MarkMu@microsoft.com
020203 - Windows 2000 Support  =800 936 4900
020204 - Applications and Performance

SUBJECTS
SRX020519601479 Microsoft Called and Got Incident Number to  nvestiga
DOS Memory Get 750K Instead of 634K
DOS Memory Program for More than 640K
Memory Above 640K Submit SDS Program for Review by Brandon
640K Memory Limit for DOS Need Solution
Submitted E Exe to Brandon at Microsoft
Letter to Brandon Asking About Progress on Investigating Increasing R
Jones, Morris Submit Questions to Brenda Cannon at Microsoft on Using
Cannon, Brenda Inquiring About Specific Questions Submitted by Morris
Support Team Getting Communication Out of Sequence Causes Teamwork to
Communication Out of Sequence Causes Teamwork to Fail
SDS Memory Increase above 640K Ask Gary to Comment on Whether there a
Email Out of Sequence Delivery Causes Communication and Teamwork to Fa
Team Getting Communication Out of Sequence Causes Teamwork to Fail Wo
Email Killer App Causes Mistakes Kills Productivity Needs SDS for Int
Telecon Brandon Morris on Extending SDS Memory

2518 -    ..
2519 - Summary/Objective
2520 -
252001 - Follow up ref SDS 51 0000, ref SDS 50 0000.
252002 -
252003 -                       SRX020519601479
252004 -
252005 - Sent Brenda email asking about progress meeting with Mark and
252006 - investigating developer support.
252007 -
252008 - She has talked to Mark, but not yet in depth about the Welch case.
252009 - Brenda related concern about Brandon being the lead contact for this
252010 - matter.  We reviewed the record showing that Brandon has closed the
252011 - case, so this effort is to expedite an alternate channel. ref SDS 50
252012 - 7X7N
252013 -
252014 - Brandon closed the case because the platform group does not have
252015 - authority to work beyond the existing code framework.  Brenda is
252016 - working on channels to work beyond the code framework. ref SDS 50 SZ9F
252017 -
252018 -  ..
252019 - Brenda asked if Mark received a copy of the letter with the link to
252020 - our telecon on 020718?
252021 -
252022 - I confirmed this point. ref SDS 50 A37I
252023 -
252024 - Brenda advised that Mark has been out of the office quite a bit
252025 - lately.  She is concerned about slow progress because of difficulties
252026 - Brandon encountered seeking a solution within the platform group.
252027 -
252028 - We reviewed the idea Benda raised on 020718 that the development
252029 - group may be a better channel.  Brenda will make inquires with the
252030 - understanding that the development people are in Redmond, WA, so she
252031 - cannot go and visit with them directly, as she can with the platform
252032 - engineers located with her in Texas.
252033 -
252034 -  ..
252035 - This will require making some telephone calls.
252036 -
252037 -     [On 020805 Microsoft to reveal Windows code to public. ref SDS 52
252038 -     0001
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Distribution. . . . See "CONTACTS"