THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: August 22, 2001 11:52 AM Wednesday; Rod Welch

Engineer with Pugent Sound Energy asks about SDS.

1...Summary/Objective
2...Project Management Supported by SDS Design for Com Metrics
3...Communication Aided by "Listening" - Understanding and Follow Up
.....SDS Reference and Linking Procedures
.....Knowledge Space Manages Context with Organic Subject Structure
.....Subjects Determined by Natural Organic Structure of Life
.....Purchasing SDS for Project Management in Public Utility Company
.....Education through Home Schooling Supported by SDS
4...Business Plan Endorsed for Empowering Intelligence

ACTION ITEMS.................. Click here to comment!

1...Sent an email linked to this record asking Jiri to call about using
2...SDS could help capture organizational memory to avoid problems
3...Jiri may have already reviewed steps for using SDS in the

CONTACTS 
0201 - Pugent Sound Energy, Inc.            425 454 6363
020101 - Mr. Jiri Sykora; Project Manager
020102 - jsykor@puget.com

SUBJECTS
KM Define POIMS
Intelligence Converts Information Overload from IT into Useful Knowl
Customers Educate Experience Self-evident Benefits
POIMS Implement Technology Improve Management
Sykora, Jiri Requests Price for SDS
Question about Status, Jiri Sykora
Communication 90% Management People Retain Only 2% Metrics Improve Me
90% Managers Time Communication
Projects Communities Diverse Skills Interests Perspectives Need Effec

4811 -    ..
4812 - Summary/Objective
4813 -
481301 - Follow up ref SDS 45 0000, ref SDS 37 0000.
481302 -
481303 - Jiri is a project manager for a utility company in Washington, and
481304 - proposes using SDS to organize project communications, similar to Bill
481305 - DeHart's application at PG&E.  He feels SDS can contribute to
481306 - education for his children, which is very encouraging.  Jiri is
481307 - studying to take PMI's examination for a PMP credential.
481308 -
481309 - Sent an email linked to this record asking Jiri to call about using
481310 - SDS.
481311 -
481319 -
481320 -
481321 -  ..
4814 -
4815 -
4816 - Progress
4817 -
481701 -  ..
481702 - Project Management Supported by SDS Design for Com Metrics
481703 - Communication Aided by "Listening" - Understanding and Follow Up
481704 -
481705 - Received ref DRT 1 0001 from Jiri answering questions in the letter,
481706 - ref DIP 1 0001 submitted on 010820. ref SDS 45 0001
481707 -
481708 - Jiri has reviewed POIMS carefully, and feels he understands objectives
481709 - and capabilities of SDS based on correlating POIMS with the SDS record
481710 - on the Internet.
481711 -
481712 -  ..
481713 - Jiri's background....
481714 -
481715 -       Telecommunications Engineer
481716 -       Puget Sound Energy
481717 -
481718 -       Mainly do project management, and very little engineering.
481719 -  ..
481720 -       I am a member of PMI and plan to take the PMP exam in the near
481721 -       future.
481722 -
481723 -       As part of my "professional development" study, I was searching
481724 -       the internet for "communication seminars Seattle"; one search
481725 -       hit directed me to one of your diary pages. Next day, after
481726 -       countless hours of research, I wrote you the e-mail. ref DRT 1
481727 -       P35N
481728 -
481729 -          Jiri's letter on 010820 related to research on the Internet,
481730 -          ref SDS 45 F45F, that found the record of the PMI event in
481731 -          Seattle, WA on 890513, which discusses application of PMBOK
481732 -          and communication. ref SDS 1 0007
481733 -
481734 -          PMBOK and ISO requirements reviewed on 950721 align with SDS
481735 -          that adds "metrics" to communications using traceability to
481736 -          original sources, ref SDS 10 1740  SDS strengthens published
481737 -          standards in risk management. ref SDS 10 544G
481738 -
481739 -          Communication cited in Jiri's letter today is supported by
481740 -          SDS "metrics" for understanding and follow up, discussed on
481741 -          890809. ref SDS 4 CJ9J
481742 -
481743 -          Jiri's favorable comment on the SDS business plan correlates
481744 -          with interest in PMI, ref DRT 1 005P, since the business plan
481745 -          draws on work with PMI, particularly preparing for the
481746 -          Asilomar conference on Com Metrics, reported 000802.
481747 -          ref SDS 21 M74G
481748 -
481749 -          POIMS describes support for project management under "Command
481750 -          and Control of the Record." ref OF 1 1113
481751 -
481752 -
481753 -
481754 -
481755 -
4818 -

SUBJECTS
References Verify Understanding Show Alignment
SDS Explanation
Remembering Improved by SDS Context Management
Link Original Sources Aids Understanding Context, Doug Engelbart

570601 -      ..
570602 -     SDS Reference and Linking Procedures
570603 -
570604 -     Follow up ref SDS 45 S18K.
570605 -
570606 -     The record on 890513, which Jiri seems to have encountered, per
570607 -     above, ref SDS 0 YK6F, addresses the need for organizing the
570608 -     record.  This is a big part of answering Jiri's question on 010820
570609 -     about how SDS references are determined. ref SDS 45 S18K
570610 -
570611 -
570612 -
570613 -
570614 -
570615 -
5707 -

SUBJECTS
Subjects Organic Structure Increases Understanding Assemble Record
Natural Organization Flexible Structure for Creating Managing Context
Organize Context Augment Intelligence Enhances Competence Avoid Mista

920501 -      ..
920502 -     Knowledge Space Manages Context with Organic Subject Structure
920503 -     Subjects Determined by Natural Organic Structure of Life
920504 -
920505 -     Follow up ref SDS 45 S1PH.
920506 -
920507 -     The record on 890513, which Jiri evidently saw when researching
920508 -     communications for the PMP examination, per above, ref SDS 0 YK6F,
920509 -     explains the natural organic structure on projects, ref SDS 1
920510 -     DB4M, and is similar to the explanation in the record on 010820
920511 -     answering Jiri's question on how SDS records are organized.
920512 -     ref SDS 45 S1PH
920513 -
920514 -  ..
920515 - Jiri says today....
920516 -
920517 -     One of my worst failures is my inability to properly organize
920518 -     documents, memos, etc. (i.e. should a purchase requisition be
920519 -     archived with other requisitions or in a project file, etc. Later
920520 -     when I need to retrieve it I can't seem to find it in either
920521 -     directory.
920522 -
920523 -     This is the reason I became intrigued by SDS right away.
920524 -
920525 -     I could file the document in "knowledge space" and create
920526 -     reference links to it from any relevant document or communication.
920527 -     ref DRT 1 007N
920528 -
920529 -         This is a powerful insight about advantages of organization
920530 -         using Knowledge Space, as set out in POIMS. ref OF 1 1107
920531 -         Knowledge Space was adopted to explain SDS capabilities in
920532 -         preparing for a PMI seminar on Communication Metrics, reported
920533 -         on 960620. ref SDS 11 3516
920534 -
920535 -         Organization to manage expanding complexity is a problem Doug
920536 -         Engelbart strives to solve with OHS, noted in the citation for
920537 -         Doug's award of the National Medal of Technology, reported on
920538 -         001114. ref SDS 24 SU3L  Earlier on 000709 Bill DeHart noted
920539 -         that SDS solves this problem, based on experience at PG&E.
920540 -         ref SDS 20 1029
920541 -
920542 -
920543 -
920544 -
920545 -
9206 -

SUBJECTS
Terms of Sale SDS
Disruptive Technology Early Adopters Discover Demand for SDS
New Market Business Potential
Utopia Competence Handle Complexity Cost Savings Avoid Mistakes Rewor
Internet Enhances Ability Grow New Market Software because Ease of Ac
Intelligence Attracts Customers SDS Record on Web Attracts Customers
Education Primary Secondary Learning SD Improves Memory Cause and Eff
Bright Stars Desciples Ambassadors for Change

AH1001 -      ..
AH1002 -     Purchasing SDS for Project Management in Public Utility Company
AH1003 -     Education through Home Schooling Supported by SDS
AH1004 -
AH1005 -     Follow up ref SDS 45 IZ5G.
AH1006 -
AH1007 - Jiri says.....
AH1008 -
AH1009 -  ..
AH1010 -     I do not foresee the company I work for embracing SDS. I am too
AH1011 -     far removed from the executives to understand if they would
AH1012 -     support SDS even with PG&E's experience as a reference.
AH1013 -     ref DRT 1 5O7O
AH1014 -
AH1015 -         PG&E evaluated SDS.......................... ref DRP 5 8444
AH1016 -         PG&E management endorsed SDS on 941010...... ref SDS 7 7777
AH1017 -         PG&E business units endorsed SDS on 941010.. ref SDS 8 0003
AH1018 -         PG&E customers endorsed SDS on 940901....... ref SDS 6 4920
AH1019 -
AH1020 -     Intellectual property is a tricky issue.  If we sell, lease or
AH1021 -     whatever SDS to PSE, then a contract can be formulated to protect
AH1022 -     the design of SDS, and if PSE violates that agreement, and somehow
AH1023 -     Microsoft or someone else winds up with the SDS design, then PSE
AH1024 -     has sufficient assets to cover the damages.  That is not the case
AH1025 -     for an individual.  So, it needs some thought, per letter to Matt
AH1026 -     Placek on 001219. ref SDS 26 4DF8
AH1027 -
AH1028 -
AH1029 -  ..
AH1030 - Jiri advises...
AH1031 -
AH1032 -     SDS would be for personal knowledge management. To manage my
AH1033 -     projects' documentation, correspondence etc.; personal-family-data
AH1034 -     (i.e. who did I communicate with, about what, when, etc.); and
AH1035 -     ref DRT 1 5O7O
AH1036 -
AH1037 -         SDS could help capture organizational memory to avoid problems
AH1038 -         reported on 941209. ref SDS 9 7777
AH1039 -
AH1040 -         Would PSE support Jiri's interest in better management, as
AH1041 -         PG&E did for Bill DeHart? reported on 940726, ref SDS 5 UP6O
AH1042 -
AH1043 -  ..
AH1044 -            Jiri might contact Bill to ask him about the prospects of
AH1045 -            implementing SDS.
AH1046 -
AH1047 -               Bill's office number is..... 415 973 1014
AH1048 -               Bill's email................ wkd1@pge.com
AH1049 -
AH1050 -                 Called and talked to Bill.  He is willing to discuss
AH1051 -                 his experience using SDS, with Jiri.
AH1052 -
AH1053 -            Jiri may have already reviewed steps for using SDS in the
AH1054 -            record on 001219, ref SDS 26 QT6F, since he is familiar
AH1055 -            with PG&E's record using SDS listed in that record.
AH1056 -
AH1057 -  ..
AH1058 - Jiri, also, expects to use SDS for....
AH1059 -
AH1060 -     Education knowledge for our two children (my wife and I homeschool
AH1061 -     them). ref DRT 1 5O7O
AH1062 -
AH1063 -         SDS support for education was reviewed recently on 010614.
AH1064 -         ref SDS 41 HD6O
AH1065 -
AH1066 -         This could be a big opportunity for SDS.
AH1067 -
AH1068 -
AH1069 -  ..
AH1070 - Business Plan Endorsed for Empowering Intelligence
AH1071 -
AH1072 -
AH1073 - Jiri continues.....
AH1074 -
AH1075 -     I have read your SDS business plan and I'm thrilled that you have
AH1076 -     a plan to make your system available "to the masses" where others
AH1077 -     can benefit from your quest of intelligence. ref DRT 1 005P
AH1078 -
AH1079 -         The business plan was initially developed on 000802.
AH1080 -         ref SDS 21 0001
AH1081 -
AH1082 -         This seems to support Morris' review of SDS Typical Day
AH1083 -         Scenario, reporting on 010425 that uses cases show SDS offers
AH1084 -         significant advantages (a "utopia") compared to using other
AH1085 -         methods. ref SDS 34 EP7F
AH1086 -
AH1087 -
AH1088 -
AH1089 -
AH1090 -
AH1091 -
AH1092 -
AH1093 -
AH1094 -
AH1095 -
AH1096 -
Distribution. . . . See "CONTACTS"