THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: May 23, 1996 06:53 AM Thursday; Rod Welch

Received letter from Dave re SDS demo for Intel on a study.

1...Summary/Objective
2...Intel Cannot Study SDS at This Time Due to Lack of Bandwidth
3...Disallusioned from Failure Prevents Experimenting with SDS
4...Intel Does Not Believe SDS Lifts Cognition and Communication
......Bandwidth is borrowed from communications industry for wireless
........[Grove commented in a special piece aired by the new
......Experience Creates Belief Justifies Trial to Get Experience
......Innovation Loop Without Experience No Faith to Gain Experience
5...Marketing Goal to Reconsider SDS After Intel Gains Experience
6...Intel May be Able to Cite Communication Metrics at Asilomar
7...Demonstrating SDS at Asilomar
8...Follow Up
9...Internet Delivery Slow


..............
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CONTACTS 
0201 - Intel Corporation                                                                                                                                                  O-00000607 0201
020101 - Mr. David S. Vannier; Director of Mobile Architecture
020102 - Mobile & Handheld Products Group
0202 - Intel Corporation                                                                                                                                                  O-00000607 0202
020201 - Ms. Marcy Puhnaty; Manager of Mobile Promotions
020202 - Mobile & Handheld Products Group

SUBJECTS
PMI Event Program, Planning                                                      INTEL     Dave                        960401 960416                                                                                                                                                      00000607  0
Intel, internal
Intel, SDS Study
Demonstrations
Landauer, Tom -- Author
Bandwidth Limits Span of Attention Not Enough Time to Think, Expanded

1508 -
1508 -    ..
1509 - Summary/Objective
1510 -
151001 - Follow up ref SDS 37 0000, ref SDS 35 0000.
151002 -
151003 - Received ref DRT 1 0000 from Dave and submitted ref DIT 1 0000 in
151004 - response, including Tom Landauer's bio and Asilomar outline, ref DRP 5
151005 - 0000. Sent copies to Bill DeHart, Morris Jones, Tom Landauer and to
151006 - Marcy at Intel.  Got stock response from Tom that he is away in Paris
151007 - until 960620.
151008 -
151009 -    [On 960624 follow up discussion with Landauer. ref SDS 40 0001
151010 -
151012 -  ..
1511 -
1512 -
1513 - Progress
1514 -
151401 - Received ref DRT 1 0001 responding to my original proposal ref DIP 2
151402 - 0001, submitted at ref SDS 29 4584, and transmitting the record on
151403 - 960421. ref SDS 28 0001   Dave's letter today, also, responds to my
151404 - follow up letter, ref DIP 6 0001, submitted on 960509. ref SDS 36
151405 - 0001.  It does not specifically cite it, but Dave's letter responds to
151406 - my latest inquiry on the status of scheduling a demonstration meeting,
151407 - ref DIP 7 line 35, issued at ref SDS 37 0088.
151408 -
151410 -  ..
151411 - Intel Cannot Study SDS at This Time Due to Lack of Bandwidth
151412 -
151413 - Dave says he has tried several channels about meeting to evaluate
151414 - Communication Metrics, per telecon on 960507, ref SDS 34 8538, but he
151415 - has been unable to get any interest in seeing SDS "software
151416 - capabilities." ref DRT 1 0001
151418 -  ..
151419 - Dave cites Intel's initiatives with other consultants and vendors that
151420 - result in not enough "bandwidth" for Communication Metrics at this
151421 - time, reflecting his letter ref DRP 3 8444, received on 960509,
151422 - ref SDS 36 3502, and earlier discussion on 960507. ref SDS 34 1111.
151424 -  ..
151425 - On 960304 bandwidth limits ability to expand connections on the
151426 - Internet. ref SDS 10 6008
151428 -  ..
151429 - Not enough "bandwidth" is another way of saying people do not have
151430 - time to think due to limited span of attention, about how SDS and
151431 - Communication Metrics add "intelligence" to management, which aligns
151432 - with Kissinger's point reported in the record on 940609 that
151433 - management is an "Alice in Wonderland" environment of continual
151434 - bumbling, no time to say hello, good by, I'm late, I'm late.
151435 - ref SDS 1 4238
151436 -
151437 -    [On 970829 management text says "limited span of attention" impacts
151438 -    management effectiveness. ref SDS 43 4476]
151440 -     ..
151441 -    [On 970910 executives do not have enough time to think. ref SDS 44
151442 -    3479]
151444 -     ..
151445 -    [On 980307 Andy Grove's book "Only the Paranoid Survive" recommends
151446 -    experimenting with new methods. ref SDS 47 3416]
151448 -     ..
151449 -    [On 000223 Doug Engelbart did not have enough bandwidth to get help
151450 -    with his Colloquium. ref SDS 51 4992]
151451 -
151452 -
151453 -
151455 -  ..
1515 -
1516 -
1517 - Analysis
1518 -
151801 - David's letter does not say what was submitted to those who determined
151802 - they are too busy to investigate SDS, POIMS and Communication Metrics.
151803 - There is no consideration of the need to combine visualization with
151804 - textural analysis, set out in the record on 960507. ref SDS 34 V69K
151805 -
151806 -    [See correlation of this response with cultural resistance, as
151807 -    evidenced by early efforts in chip industry to introduce VLSI
151808 -    design, ref SDS 38 1368.]
151810 -  ..
151811 - If they got the proposal I submitted, ref DIP 2 0001, and the follow
151812 - up clarification on the need to support the analysis function,
151813 - ref DIP 6 0033, then that is the most that can be done.   My sense is
151814 - that David explained SDS verbally, or possibly sent an email to some
151815 - people with his understanding that SDS is a DOS program to write and
151816 - store text. That is not very "exciting."
151817 -
151819 -  ..
151820 - Disallusioned from Failure Prevents Experimenting with SDS
151821 - Intel Does Not Believe SDS Lifts Cognition and Communication
151822 -
151823 - David's observation that Intel has too many other initiatives underway
151824 - at this time (not enough "bandwidth" ref DRT 1 0001), for someone to
151825 - see a technology that lifts the capacity to think, remember and
151826 - communicate, ref DIP 6 9943, seems incorrect because cognition is the
151827 - primary force of human progress, and nobody else knows how to improve
151828 - it.  This really means Intel does not have enough faith to make even
151829 - an inquiry about this opportunity, cited by Landauer concerning LSA
151830 - technology. ref SDS 18 8668  Lack of faith reflects painful experience
151831 - that Intel was unable to use its technology to improve its management,
151832 - and so abandoned the effort, reported on 950927. ref SDS 2 7732
151833 -
151834 -        [On 960624 Landauer SDS needs experience base to build faith,
151835 -        similar to alphabet technology. ref SDS 40 1037
151837 -       ..
151838 -      Bandwidth is borrowed from communications industry for wireless
151839 -      transmission using a band of frequencies.  It has become popular
151840 -      in the wave of effort to expand the Internet; broadband is a
151841 -      hoped for technology that will replace the PC, as discussed in
151842 -      the article in Forbes ASAP reviewed on 960304. ref SDS 10 8302
151844 -  ..
151845 - Grove noted in the 960226 issue of Forbes ASAP that none of the bright
151846 - people in technology were able to forecast the marketing phenomenon of
151847 - email, Internet and desktop teleconferencing, ref SDS 9 8409, ref SDS
151848 - 9 8499.  This shows the need for a process of continual investigation
151849 - for ideas that may form the basis of a strong new market.
151851 -         ..
151852 -        [Grove commented in a special piece aired by the new
151853 -        Microsoft/NBC network, MSNBC, on or about 960717, that the
151854 -        industry needs a new application, consistent with stock market
151855 -        analyst report at ref SDS 4 5840.]
151856 -
151857 -        [On 980307 Grove's book "Only the Paranoid Survive" recommends
151858 -        experimenting to discover useful new methods. ref SDS 47 3416]
151859 -
151861 -       ..
151862 -      Experience Creates Belief Justifies Trial to Get Experience
151863 -      Innovation Loop Without Experience No Faith to Gain Experience
151864 -
151865 -      We are in a bit of a loop, because the implication from this
151866 -      result is that folks at Intel, with whom David has spoken about
151867 -      this study, do not believe technology can lift the capacity to
151868 -      think, remember and communicate, per discussion with Marcy. on
151869 -      960326. ref SDS 22 0550  The purpose of the study at Intel is to
151870 -      demonstrate it can, per results from PG&E. ref DRP 1 0001  The
151871 -      only escape is for Intel to come to recognize that their other
151872 -      ideas don't work.
151873 -
151874 -          [See discussion with Tom Landauer. ref SDS 40 1037]
151876 -       ..
151877 -      They cannot see beyond the horizon of 5,000 years of cultural
151878 -      evolution, that management now requires more than talking and
151879 -      getting summary reports.  The marketing challenge is that what we
151880 -      are improving is hidden from the conscious mind.
151881 -
151882 -          [See challenge of generating belief in new ideas, ref SDS 38
151883 -          1368.]
151885 -           ..
151886 -          [On 980307 Grove says to experiment with new methods. ref SDS
151887 -          47 3416]
151888 -
151890 -  ..
151891 - Marketing Goal to Reconsider SDS After Intel Gains Experience
151892 -
151893 - The next effort for Welch is to build a relationship to reconsider SDS
151894 - now and/or in the future after they have played out the hand on the
151895 - "programs" David says they are trying in place of SDS. ref DRT 1 0001
151896 -
151897 -      [See follow up idea on 960626 ref SDS 41 4444.]
151899 -       ..
151900 -      [On 970603 met with Dave about Intel's need to develop use for
151901 -      high performance microprocessors. ref SDS 42 7499]
151903 -       ..
151904 -      [On 971126 Dave asks to keep in touch on using Communication
151905 -      Metrics. ref SDS 45 3256]
151907 -       ..
151908 -      [On 980307 submitted follow up inquiry. ref SDS 46 4088]
151910 -       ..
151911 -      [On 990422 Dave reports Communication Metrics moves in the
151912 -      direction Intel is trying to take using the Internet for
151913 -      management support. ref SDS 49 8400]
151915 -  ..
151916 - Intel will find their hopes for better management from GUI and the
151917 - Internet, will not be fulfilled without the discipline of SDS, because
151918 - "management" and leadership are no longer simply about telling people
151919 - what to do.  More and more leadership and management require figuring
151920 - out what to tell people, and this "figuring" is a cognitive function
151921 - which only SDS can support, as explained in the New World Order paper.
151922 - ref OF 1 5981
151923 -
151924 -      [On 960626 AP article on technology for management support says
151925 -      "Paperless Office" has not worked very well. ref SDS 41 4432]
151927 -       ..
151928 -      [On 980307 Grove says in his book "Only the Paranoid Survive"
151929 -      that writing copious analysis improves management. ref SDS 48
151930 -      3668]
151932 -  ..
151933 - The hope that pictures improve management reflects IBM's presentation
151934 - at its TechCon event on 951011, ref SDS 3 3264, and the discussion
151935 - with Dave on 960507. ref SDS 34 1111  This overlooks the fact that
151936 - only "automated integration" can accomplish their goal, per analysis
151937 - of IBM's event on 951011. ref SDS 3 6811
151939 -  ..
151940 - Right now, Intel does not have a very strongly felt need to improve
151941 - their management, because they have a near monopoly on a growing
151942 - industry that subsidizes poor management characterized by the AP story
151943 - published on 960205 that managers waste 70% of the day in endless
151944 - meetings. ref SDS 5 5222  Intel recognizes conceptually that this
151945 - bubble of opportunity won't last, per discussion with David the other
151946 - day, but this worrisome feeling has not impacted their belief about
151947 - the adequacy of their management practices.
151948 -
151949 -     [On 990713 Intel found proposal to National Science Foundation to
151950 -     use Intel technology to add "intelligence" to management is
151951 -     "funny" and "alien." ref SDS 50 1767]
151953 -  ..
151954 - I need to work for ways to maintain contact with David and/or find
151955 - others at Intel to consider the Welch ideas, so when they are
151956 - emotionally ready for a solution, they will be able to contact me.
151957 -
151958 -     [On 990422 Dave indicated Communication Metrics on the Internet
151959 -     reflects Intel's goals for using technology for management, and
151960 -     asks where to take it from here? ref SDS 49 8400]
151962 -  ..
151963 - Intel May be Able to Cite Communication Metrics at Asilomar
151964 -
151965 - There is a subsidiary objective for David to mention the NWO ideas at
151966 - Asilomar including Communication Metrics, POIMS and that communication
151967 - managers and leadership aides can be instrumental in fostering a
151968 - better partnership between leadership and technology.
151970 -  ..
151971 - David might be willing to recognize that as technology becomes a
151972 - stronger force in the practice of management, possibly a new
151973 - management science is needed to define the new relationship.
151975 -  ..
151976 - Demonstrating SDS at Asilomar
151977 -
151978 - There is 2% chance David will include SDS in his Asilomar
151979 - presentation, but that needs to be presented, per our discussion at
151980 - ref SDS 34 line 267.
151981 -
151982 - Finally, I need to mention Tom Landauer to David, because he was
151983 - anxious to present his ideas, per ref SDS 6 line 112.
151984 -
151986 -  ..
151987 - Follow Up
151988 -
151989 - I prepared ref DIT 1 line 30 to thank David for considering NWO ideas.
151990 - I submitted as appended text, ref DRP 5 line 20, which is Tom
151991 - Landauer's Asilomar outline and credentials.  Sent copies to Bill
151992 - DeHart, Morris Jones, Tom Landauer and to Marcy at Intel.
151994 -  ..
151995 - I sent Tom Landauer's paper to Morris with his copy of the letter to
151996 - David.
151997 -
151999 -  ..
1520 -
1521 -
1522 - 1405 received reply from Tom
1523 -
152301 - Just got a stock email saying he is traveling in Paris until
152302 - 960620, ref DRT 5 line 25.
152304 -  ..
152305 - I don't know if this type of email gets to his attention or not.  I
152306 - will schedule a contact on 960624.
152307 -
152308 -
152309 -
152310 -
1524 -

SUBJECTS
Internet
Information Highway
Internet

1805 -
180601 -  ..
180602 - Internet Delivery Slow
180603 -
180604 - David's email was sent 960521 at 1200 PDT.  I got late last night at
180605 - about 2200, about 36 hours after it was sent.
180606 -
180607 - This indicates that delivery is not as reliable as expected based on
180608 - experience with telephone service.  We did have an earthquake on
180609 - Tuesday, and so that may have delayed delivery.
180610 -
180611 -
180612 -
180613 -
180614 -
180615 -
180616 -
180617 -
1807 -
Distribution. . . . See "CONTACTS"