THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
S U M M A R Y
DIARY: February 27, 1996 11:47 AM Tuesday;
Received letter from Tom Launder he wants to do our scope.
2...Landauer's New Hardware Architecture
3...User Centered Design
.....Culture Empowers and Blinds
.....Farming, Investing, Time Management
.....Turning Straw Into Gold
.....Ignorance, Fear, Denial, Faith
4...Project Management is Top Career Choice
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0201 - University of Colorado 303 492 2875 fax or 800...
020101 - Mr. Thomas K. Landauer
0202 - Working Resources 415 546 1252 fax or 800...
020201 - Dr. Maynard Brusman
PMI Event, Planning, Jul, Speakers,
Brusman, Dr. Maynard
Farming - Investing Saves Time
Ignorance, Fear, Denial
0707 - ..
0708 - Summary/Objective
070901 - Follow up ref SDS 16 0000, ref SDS 9 0000.
070903 - Tom seems willing to present the ideas from anthroplology and
070904 - cognitive science in relation to better computer science and better
070905 - management.
070908 - ..
0712 - Progress
071301 - Tom responds to my letter, ref DIP 5 0001, in his letter. ref DRT 2
071302 - 0001
071304 - He seems willing to do the psychological and cognitive science stuff
071305 - and to address the anthropological questions about the evolution of
071306 - knowledge work, i.e., scope for speaker 2 as well as speaker 4. This
071307 - saves the cost of Brusman. [Although later I am thinking of keeping
071308 - Brusman for a narrower agenda of just explaining breakdowns in office
071309 - communications that cause annimosity, per telecon with Morris on
071310 - 951103, ref SDS 6 4355, since it mirrors the escallation of lawsuits
071311 - that reflect greater organizational conflict].
071313 - [On 960229 follow up, ref SDS 20 0001, and discussion with Morris
071314 - on speaker sequence on 960227. ref SDS 19 04DY
071318 - Landauer's New Hardware Architecture
071320 - Tom seems interested in the prospect that Chips and Intel will be
071321 - speaking, and notes he has some ideas on new hardware architecture to
071322 - present. ref DRT 2 CU5A
071324 - [See follow up submitting Tom's credentials to Intel and to Chips,
071325 - ref SDS 21 line 178.]
071327 - This is all the more reason why we need to coordinate with Intel and
071328 - Chips on integrating presentations, rather than just have everyone
071329 - show up and talk, ref SDS 9 line 285. We want technologists to engage
071330 - ideas, for example to say "Oh we tired that and it didn't work for us
071331 - because...; or, "This doesn't seem workable because...; or, "I don't
071332 - get it; or, "Here is our procedure to test new ideas."
071334 - [See later discussion with Morris Jones on adding panels to permit
071335 - direct interaction, dialog and challenge, ref SDS 19 04DY
071338 - User Centered Design
071340 - Tom's expanse of expertise in anthropology, psychology, cognitive
071341 - science and computer science research enables him to provide needed
071342 - perspective on the link between human mental genetics (strengths,
071343 - weaknesses) and the evolution of technology in conjuction with the
071344 - evolution of business practices (the way office work is performed),
071345 - that creates cultural blinders and emotional resistance to the true
071346 - power of automation to improve the practice of management. This is
071347 - what George Gilder has termed the "Power of the Microcosm" which
071348 - Gilder likely does not realy understand either, at least in this
071349 - context, per discussion with Intel, ref SDS 5 line 739. I call it
071350 - "Investing Intellectual Capital." Peter Senge at MIT talks about the
071351 - "Learning Organization." ISO discusses "traceability to original
071352 - sources" and "continual learning," and PMBOK discusses "aligning
071353 - communications." These all seem related to the way the human mind
071354 - converts information into knowledge, i.e., needs, connections,
071355 - schemas, paradigms, values, laws, traditions, culture.
071357 - [See ideas on speaker sequence at ref SDS 19 line 315.]
071360 - Culture Empowers and Blinds
071362 - The essential role of culture to save people, organizations, and
071363 - communities of states and nations from short term perspective by
071364 - preserving hard won "knowledge" from thousands of years of painful
071365 - experience, (discussed in the NWO paper on explaining religion ref
071366 - OF 5 line 704, and with Turner at ref SDS 8 line 150), can be
071367 - accomodated by Tom's prescription for pilot testing new ideas, ref
071368 - SDS 3 line 807, which I think is part of what he calls "User
071369 - Centered Design." In this way Tom can set up the notion of the
071370 - need for:
071372 - Leadership with a Broader Vision
071374 - ...to meet the challenge of a New World Order, that Morris Jones
071375 - from Chips & Technologies plans to discuss at Asilomar, ref OF 2
071376 - line 24.
071378 - ..
071379 - Farming, Investing, Time Management
071381 - Anthropology may be able to show a correlation between the way a
071382 - modern executive operates and ancient hunter/gatherers, i.e.,
071383 - foragers, who did not have enough time to learn the power of
071384 - investing, ref SDS 2 4404. Still today there are pockets of
071385 - culture where farming has not caught on. They strive to
071386 - "expedite" by taking immediately whatever they see on the
071387 - landscape at the moment. They are so busy, going from one area to
071388 - the next, hunting and gathering nuts, ants and berries, as their
071389 - cromagnum bretheren did, that there is enough time to till the
071390 - land, put seeds in the ground, weed the garden and wait for a
071391 - bountiful harvest.
071393 - This mind set seems evident still today in corproate offices
071394 - throughout the land. Executives are so busy going from meeting to
071395 - meeting, making phone calls, flying to more meetings, sending
071396 - faxes and email that...
071398 - there isn't enough time
071400 - ...to invest intellectual capital, or to consider, investigate and
071401 - test out what that phrase might mean in the modern era of the
071402 - Information Highway, per discussion with Intel ref SDS 5 line 253
071403 - and more recently at ref SDS 12 line 113.
071405 - [See discussion with Morris ref SDS 19 line 568.]
071407 - Turning Straw Into Gold
071409 - Might it be that the process of investing seeds in the ground can
071410 - yield an even richer harvest if applied to convert information
071411 - into knowledge? Does the historical record support the notion
071412 - that, by dedicating someone to invest new information and
071413 - maintaining the garden of knowledge, then everybody else has a lot
071414 - more time for other things like leaving early to wath a ball game,
071415 - taking 3 day weekends with the family? Could this be the meaning
071416 - of the fable about "turning straw into gold?"
071419 - Ignorance, Fear, Denial, Faith
071421 - How long did it take for farming to catch on? The Alphabet? Can
071422 - User Centered Design shorten this period for investing
071423 - intellectual capital through Communication Metrics? When new
071424 - methods arise that conflict with cultural norms, it takes a lot of
071425 - courage, almost blind faith, to buck the culture, especially when,
071426 - as here, management practice has evolved certain patterns of
071427 - conduct to summarize and "expedite" based on the evolution of
071428 - technology that over thousands of years increased the flow of
071429 - information. We are now in a veritable frenzy of summary.
071431 - If we are ignorant of the facts that:
071433 - Summary disconnected from details of reality is harmful.
071435 - Our ignorance arises because the harm and pain of summary
071436 - disconnected from reality (i.e., mis-communication) often is
071437 - delayed for days, weeks, months, years, so the mind does not
071438 - form a causual link between pain and conduct. Culture does
071439 - this, and thereon is a dual edged sword.
071441 - Automated tools can create the connections that convert
071442 - information into knowledge that can give us more time to
071443 - attend meetings and talk on the phone, wander around the
071444 - office and visit,
071446 - ...then this ignorance causes fear that there isn't enough time
071447 - to invest and it is too costly. Ignorance and fear cause
071448 - denial that more knowledge can save time and improve earnings,
071449 - similar to the hunter/gatherer cultures.
071451 - Ignorance, fear and denial prevent people from discovering the
071452 - benefits of better methods. Only credible sources can engender
071453 - the faith needed to penetrate these cultural barriars to enable
071454 - people to gain sufficient experience to discover that investing
071455 - intellectual capital through automated integration of time,
071456 - information, people, documents and subjects saves time like
071457 - farming does.
071459 - This is why religious faith is so critical to cultural advance
071460 - by offering a rationale that transcends endemic fears so people
071461 - can try and try again, in the face of continual failure, the
071462 - testing that Tom calls out in User Centered Design.
071466 - Tom suggests I give a presentation, ref DRT 2 line 24. He also urges
071467 - that his presentation will reflect some of my ideas, but will likely
071468 - as well vary in some respects, ref DRT 2 line 35. This is to be
071469 - expected. What might be done is for Tom to talk and then I introduce
071470 - Morris with Chips and Dave or who ever winds up doing the Intel stuff,
071471 - with some comments about how the theme of the conference developed and
071472 - the vision that brought the speakers together.
071474 - This is another reason why we need papers from the speakers, to build
071475 - a consistent, affirmative, useful set of ideas, per discussion with
071476 - Turner at ref SDS 8 line 490.
071479 - Project Management is Top Career Choice
071481 - The need for Asilomar to integrate ideas and critical thinking from
071482 - Tom and others, that strengthens project management, is evident from
071483 - the notice PMI mailed with membership renewal cards, reveived today,
071484 - advising that Project Manager is now the No. 1 career choice, ref SDS
071485 - 18 line 33. Successful project management requires authority, and it
071486 - requires considerable application of thinking (planning), remembering
071487 - and communication. All of these are painful but necessary ingredients
071488 - to success in a complex world, that require new ideas, and the faith
071489 - and courage to try them.
0717 - 1252 received letter from Dr. Brusman
071801 - He submits a contract form for his $2K payment to address Asilomar,
071802 - ref DRT 1 line 19.
071804 - We need to advise Dr. Brusman on this very soon.
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