CONTACTS 

SUBJECTS
Work Role Professional Discipline Using SDS for Making Sense Complex

3403 -
3403 -    ..
3404 - Summary/Objective
3405 -
340501 - Follow up ref SDS 46 0000. ref SDS 44 0000.
340502 -
340503 - John Maloney's value network group has yielded exciting ideas on
340504 - presenting Doug's goals for a new professional work role, ref SDS 0
340505 - 694Q, that makes network technology a powerful force to augment
340506 - intelligence. ref SDS 0 Z16K  Eileen's comments reflect experience at
340507 - Boeing using a communication analyst to make sense of daily work by
340508 - adding connections under the locality principle that make complexity
340509 - an asset, ref SDS 0 Z16K, rather than cause continual mistakes under
340510 - Aristotle's rule. ref SDS 0 Z14K  Eileen plans a book project on
340511 - Doug's life and ideas, ref SDS 0 695V, which can help maintain focus
340512 - on the enduring theme of his work and discovery about the critical
340513 - role of "connecting the dots" for better accuracy and creativity in
340514 - augmenting human intellect. ref SDS 0 A54O
340515 -
340516 -     [On 060831 letter to Eileen commending her book project, and for
340517 -     focusing on prospects for a new work role. ref SDS 47 PU7G
340518 -
340519 -
340520 -
340521 -
340522 -
340523 -
340525 -  ..
3406 -
3407 -
3408 - Progress
3409 -
340901 - Logician Journalist Librarian Analyst Communication Metrics Role
340902 - Work Role Documentation Logician Journalist Librarian Analyst
340903 - Intelligence Analyst Professional Work Role Documentation Reporting
340904 - Diary Reporting New Professional Work Role Analysis Documentation
340905 -
340906 - Follow up ref SDS 46 6O6O, ref SDS 44 6O6O.
340907 -
340908 - On 060628 asked Gary to write up requirements for improving the
340909 - quality of analysis in documentation, common in business, government,
340910 - law, and health care, based on recent Congressional testimony that too
340911 - often, reports that look prodigious, are merely unsupported conjecture
340912 - because people don't have time to find original sources. ref SDS 46
340913 - SY3O
340915 -  ..
340916 - Previously, Gary's record on 060222 shows mistakes proliferate in
340917 - daily communication relying on personal memory, because people don't
340918 - have time to authenticate conversation, reviewed 060408. ref SDS 44
340919 - 424O  Gary's findings support Schombert's lectures on 21st century
340920 - science showing "complexity" paralyzes productivity by confusing
340921 - understanding.  When there is no support for intelligence to "connect
340922 - the dots" of cause and effect the power of knowledge to control the
340923 - future quickly devolves into chaos, crisis, and calamity with loss of
340924 - life, time, and money, reviewed on 040312. ref SDS 32 1D6I  The
340925 - gradual advance of complexity in the modern world therefore pressages
340926 - requirements for a new work role.
340928 -  ..
340929 - Today, received ref DRT 1 0001 from Gary saying...
340930 -
340931 -    1.  This email is from the Value Networks Google group, something
340932 -        that John Maloney has been pushing. ref DRT 1 0001
340934 -  ..
340935 - Gary refers to a letter from Eileen shown below. ref SDS 0 I97N
340937 -  ..
340938 - Gary's letter continues...
340939 -
340940 -    2.  The references to Doug Engelbart and a book are interesting as
340941 -        is Doug's idea of a "logician", a role not all that different
340942 -        from what we see for an SDS practitioner. ref DRT 1 I65M
340944 -  ..
340945 - Doug discussed a work role in his letter on 000327. ref SDS 15 5256
340946 -
340947 -            [On 060831 letter to Eileen commending her book project,
340948 -            and for focusing on prospects for a new work role.
340949 -            ref SDS 47 PU7G
340951 -  ..
340952 - Submitted ref DIT 1 0001 thanking Gary for his letter, and asking that
340953 - he consider responding to the VN community pointing out progress on
340954 - implementing a work role, ref DIT 1 358G, as called out in Eileen's
340955 - letter shown below, and attached to Gary's letter this morning.
340956 - ref SDS 0 698T
340958 -  ..
340959 - Gary commented later in a phone call that Value Networks is not
340960 - conducive to feedback.  This aligns with John Maloney's letter on
340961 - 040622 saying that technology and tangible work product is only a
340962 - small part of Knowledge Management. ref SDS 35 F64Y
340964 -  ..
340965 - Review of the letter from Eileen to Value Networks, and attached to
340966 - Gary's letter received this morning, per above, ref SDS 0 ZT6H, shows
340967 - the following...
340969 -  ..
340970 - Professional Discipline Intelligence Support Communication Analyst
340971 -
340972 - Eileen's letter dated 060823 (today) says...
340973 -
340974 -    1.  The governance/guidance question is fascinating.  I go back to
340975 -        Doug Engelbart, as always.  His solution was the "logician".
340976 -        This is someone who follows strict guidelines about how
340977 -        information is structured -- the Certified Public Logician
340978 -        would be as bound by logic rules as a Certified Public
340979 -        Accountant is bound by general accounting practices.
340980 -        ref DRT 1 X69G
340982 -  ..
340983 - Eileen responds to Verna's letter on Value Networks. ref SDS 0 I477
340984 -
340985 -            [On 060831 letter to Eileen commending her book project,
340986 -            and for focusing on prospects launching a new work role,
340987 -            similar to Edison supporting the new role of electrical
340988 -            engineer in 1897. ref SDS 47 PU7G
340990 -  ..
340991 - First, the call for a work role is crucial to make the constant flow
340992 - of information on the Internet, especially email, a powerful asset,
340993 - rather than a source of error, shown by analysis above, ref SDS 0
340994 - ES6H, and noted, for example, in Jack Park's letter on 010908,
340995 - ref SDS 19 0001, and evident from complexity theory presented in the
340996 - Schombert lectures on 21st century science, reviewed on 040312.
340997 - ref SDS 32 1D6I
340999 -  ..
341000 - Eileen saying in her letter...
341001 -
341002 -               "Going back to Doug Engelbart..."
341003 -
341004 - ...fits the model of "religion" that "binds back" to original sources,
341005 - presented in NWO. ref OF 12 4723
341007 -  ..
341008 - Doug's project launch plan issued on 001025 proposed an open
341009 - hyperdocument system (OHS) to create and access a dynamic knowledge
341010 - repository (DKR) for collective IQ. ref SDS 18 C9WP  Objectives for
341011 - OHS/DKR technology came from Doug's 1992 article on using value
341012 - networks to implement SRI's much earlier proposal that Doug prepared
341013 - in 1962 on augmenting human intellect, reviewed on 991222. ref SDS 13
341014 - KI49  Networks add value in Doug's scheme of collective IQ through the
341015 - synergy of collaboration, discussed with Doug at that time on 991222.
341016 - ref SDS 13 0150  SRI's 1962 proposal was prepared by Doug to develop
341017 - technology and perform experiments on applying computers to aid human
341018 - thinking based on a seminal article written by Vannevar Bush in the
341019 - July 1945 issue of Atlantic Monthly, shown by review on 991222.
341020 - ref SDS 13 XS6N  Bush had lead the R&D effort for the War Department
341021 - during World War II.  At the end of the war in 1945, he was positioned
341022 - to set critical goals for technology to secure the peace and expand
341023 - prosperity. see NWO, ref OF 19 YY59
341025 -  ..
341026 - A consistent theme in Doug's goals for technology over the past 60
341027 - years has been using computers to reduce the time for creating trails
341028 - of associations in the record, shown by review of the Bush July 1945
341029 - article on 960304. ref SDS 8 H68K  These "trails," or in modern terms
341030 - "connections" and "links," enable people to quickly find accurate
341031 - history and learn about context in order to write accurately and
341032 - comprehensively.  Links further enable readers to instantly verify
341033 - accuracy of what is read in the primary text, and to expand span of
341034 - attention by learning about context in order to avoid errors of
341035 - understanding that otherwise cause errors, loss, conflict, crisis,
341036 - chaos, and calamity.  Trails of links in the record also reduce
341037 - inadvertently passing along errornous understandings.  This makes
341038 - accuracy is the primary metric of communications, reviewed on 950204,
341039 - ref SDS 3 8A4G
341041 -  ..
341042 - Gary Johnson has long been a strong advocate of Doug's goals.  He has
341043 - gained practical perspective on the communication analyst role Eileen
341044 - discusses in her letter today, ref SDS 0 694Q, by providing support
341045 - for Boeing the past few years.  The record on 040203 illustrates how
341046 - colleagues and superiors at Boeing have recognized value added that
341047 - Eileen discusses today. ref SDS 29 0001
341049 -  ..
341050 - Links that form trails of associations are commonly described as
341051 - constructing an "audit trail" in accounting, and called "traceability
341052 - to original sources" in management standards, reviewed on 950721.
341053 - ref SDS 5 1740  Legal and religious texts make generous use of
341054 - citations to strengthen accuracy understanding cause and effect yields
341055 - the power of knowledge that makes complexity a huge asset for
341056 - predicting the future, under the locality principle, reviewed on
341057 - 040312. ref SDS 31 L22S
341059 -  ..
341060 - Without connections to maintin the order of causality, complexity
341061 - quickly devolves into a crushing liability that overwhelms limited
341062 - span of attention, and paralyzes productivity under Aristotle's rule,
341063 - set out in POIMS. ref OF 10 JV3G
341065 -  ..
341066 - Eileen saying today that she goes "back to Doug Engelbart" presents a
341067 - refereshing and powerful reminder that people can apply Doug's
341068 - prescriptions for technology to support good management with just a
341069 - little effort.
341071 -  ..
341072 - Doug's letter on 000405 submitted to the OHS/DKR group called for
341073 - putting links in email, ref SDS 16 2484, as a first step implementing
341074 - requirements for good management based on accurate communications.
341075 - The 000405 letter further aligned with Doug's article published in
341076 - 1992 where Doug explained advantages of adding connections in email,
341077 - reviewed on 991222. ref SDS 13 1Z61  When there is not enough time to
341078 - construct links, then stating the source that supports representations
341079 - is the next best practice.
341081 -  ..
341082 - Eileen's letter continues...
341083 -
341084 -    2.  (Context:  Doug is the/a father of the modern computer and was
341085 -        writing about "dynamic knowledge repositories" in 1962 as part
341086 -        of a robust vision for raising collective IQ that led to his
341087 -        team at SRI developing the graphic user interface, mouse and
341088 -        keyboard, demo'ed in 1968. ref DRT 1 VE4H
341090 -               ..
341091 -              http://www.ibiblio.org/pioneers/englebart.html
341093 -  ..
341094 - This applies linking discussed above, ref SDS 0 Z195, except Doug and
341095 - Bush had in mind precision access, explained in NWO. ref OF 13 5H4J
341096 - Links without "precision" access cause people to give up clicking to
341097 - verify accuracy of sources, because the burden of cognitive overhead
341098 - to find relevant context seems overwhelming, also, explained in NWO.
341099 - ref OF 15 LH6K
341101 -  ..
341102 - Eileen's letter continues...
341103 -
341104 -    3.  Valerie Landau and I are working on a book with Doug about his
341105 -        vision.  Verna has been part of some of our dialogues with
341106 -        Doug), ref DRT 1 XE5F
341108 -         ..
341109 -    4.  The logician focuses on the structure of arguments/ideas (e.g.,
341110 -        check assumptions, separate fact from opinion, credit thinkers
341111 -        who went before -- in fact, these ideas of Engelbart's and Ted
341112 -        Nelson's are what led to the original "hyperlinks" ).  The
341113 -        logician cannot weigh in with opinions about content but only
341114 -        structure, to make sure everyone involved in dynamic knowledge
341115 -        creation is getting the most from each other's inputs.
341116 -        ref DRT 1 GF5K
341118 -  ..
341119 - Eileen and Valerie might consider for their project reviewing actual
341120 - experience of people who perform this work for determining the scope
341121 - of the task, as set out in POIMS. ref OF 6 685K
341123 -  ..
341124 - Gary Johnson at Boeing might therefore be interviewed to research the
341125 - practical in-and-outs of transformation to a new work role, per above.
341126 - ref SDS 0 Z24O
341128 -  ..
341129 - Jack Park and Pat Lincoln at SRI are professional people who can
341130 - explain what it is like getting intelligence support from a
341131 - communication analyst on Doug's OHS/DKR project, listed on 001017.
341132 - ref SDS 17 3995
341134 -  ..
341135 - Eileen's letter continues...
341136 -
341137 -    5.  I think Doug's ideas may help especially with the question of
341138 -        measuring collective IQ -- a new form of evaluation that values
341139 -        the network's effectiveness rather than the product.
341140 -        ref DRT 1 LF6I
341142 -         ..
341143 -    6.  In Doug's scenario (my interpretation thereof), the role of
341144 -        group facilitator is to map the information in the space with
341145 -        special attention to the edges.  It is interesting to me that
341146 -        one of the founders of Institute for the Future (c.1970) worked
341147 -        in Doug's Lab in the 1960's, and IFTF is one of the places that
341148 -        pioneered the use of large scale conceptual graphics as a way
341149 -        to envision future trends.  Perhaps an effective network is one
341150 -        where future trends/new ideas/potential paradigm shifts are
341151 -        easily identified. ref DRT 1 LF6N
341153 -  ..
341154 - One might ask what experience people have "mapping information"?  On
341155 - 010916 Eric Armstrong reported observing Eugene Kim trying to map
341156 - dialog. ref SDS 21 S44G  Eric seemed to indicate this task takes a lot
341157 - of hard work that cannot be accomplished "routinely," ref SDS 21 4J4J,
341158 - called out by Peter Drucker as essential for augmenting intelligence
341159 - in an article published by Atlantic Monthly, and reviewed on 991025.
341160 - ref SDS 12 0785  Drucker actually phrased his point as using tools to
341161 - apply cognitive science, which seems to the drift of augmenting human
341162 - cognition, i.e., intelligence.
341164 -  ..
341165 - Eileen's letter continues...
341166 -
341167 -    7.  I see Doug's "logician" as a combination journalist/librarian/
341168 -        futures mapper.  I am not sure, but I think one logician would
341169 -        work across several dynamic knowledge repositories.  It is a
341170 -        leap in thinking that perhaps the logician could be the one to
341171 -        measure the effectiveness of the network and this would be the
341172 -        new form of evaluation for workers. ref DRT 1 YG3N
341174 -  ..
341175 - This aligns with the outline for intelligence support in NWO,
341176 - ref OF 13 T19F, implemented with 8 steps of Communication Metrics,
341177 - where journalist is part of the 1st step. see POIMS. ref OF 6 685K
341178 -
341179 -            [On 060905 Morris Jones at Intel feels that multi-level
341180 -            context management using organic subject structures
341181 -            requires a good cataloger. ref SDS 48 846T  Gary Johnson at
341182 -            Boeing, says, along with Morris, that people need
341183 -            experience to use complex organic structure for finding
341184 -            critical details that save lives, time, and money,
341185 -            ref SDS 48 JV6Y; but, it takes time to gain experience and
341186 -            the work is frustrating because cognitive overhead to study
341187 -            complex relational and hierarchial associations is a lot of
341188 -            hard work that takes time away from production. ref SDS 48
341189 -            8451
341191 -  ..
341192 - Eileen's letter continues...
341193 -
341194 -    8.  I agree with Verna that anything close to hierarchical
341195 -        arrangement undermines the network and interferes with
341196 -        emergence of dynamic knowledge.  But is there something/someone
341197 -        nonhierarchical that can actually strengthen the network by
341198 -        making sure the links are solid? ref DRT 1 8H4K
341200 -         ..
341201 -    9.  My idea of dystopia is the scenario painted by David Weinberger
341202 -        of Harvard (coauthor of Cluetrain Manifesto) who talks about
341203 -        how in the future "Everything is Miscellaneous." ref DRT 1 QH5G
341204 -        (Here is a mural I created live during his talk at the Congress
341205 -        on the Future of Engineering Software
341206 -
341207 -              http://www.visualinsight.net/cofesmurals/pages/David%20Weinberger_jpg.htm
341209 -         ..
341210 -   10.  Disclosure:  I spent 20 years as a daily newspaper journalist
341211 -        before I started working with Institute for the Future and then
341212 -        became a visual journalist.  I have always been a
341213 -        librarian-wannabe.  I do not trust that information is always
341214 -        handled objectively by people who have a stake in the outcome
341215 -        (including me, these days!)  So Doug's idea of having someone
341216 -        "overseeing" information for accuracy greatly appeals.
341217 -        ref DRT 1 MH5O
341219 -  ..
341220 - Eileen's experience as a journalist provides excellent background for
341221 - writing about the role of writing with support technology to augment
341222 - intelligence.
341223 -
341224 -            [On 060831 letter to Eileen commending her book project,
341225 -            and for focusing on prospects for a new work role.
341226 -            ref SDS 47 PU7G
341236 -         ..
341237 -   12.  Visuals = the language of intuition.
341238 -
341239 -
341240 -
3413 -

SUBJECTS
Default Null Subject Account for Blank Record

3503 -
350401 -  ..
350402 - Letter from Verna to Value Networks...
350403 -
350404 -    1.  I like your points very much and also appreciate the thoughtful
350405 -        reflections in the other postings.  I too find it hard to
350406 -        relate to the idea that there is one kind of value that can be
350407 -        extracted from a network, indeed that is the reason for looking
350408 -        at the different kinds of interacitons between all of the
350409 -        participants.  In value chain reasoning there is only one kind
350410 -        of value that is legitimate and it comes at the end fo the
350411 -        value chain where the only value identified is payment from the
350412 -        customer.  In value network thinking if value is being created
350413 -        anywhere it is being created everywhere and financial or
350414 -        economic value cannot be separated from intangible or
350415 -        non-financial value that is required to have good relationships
350416 -        and get things done. ref DRT 1 F79G
350417 -
350418 -
350420 -  ..
350421 - Networks Give Accuracy Creativity Visiblity in Value Chain
350422 - Accuracy Creativity Reduce Time Cost Increase Earnings Value Network
350423 - Value Chain Tracks Only Customer Payments Defers Loss Conflict Crisis
350424 -
350425 - Verna makes a good point that people in all aspects of the value chain
350426 - from executive, to salesman, to engineer, accountant and customer,
350427 - overlook earnings from good management by recording only amounts when
350428 - money changes hands.  Without allocation of value for good management,
350429 - payment by the customer is not the end of the value chain, but rather
350430 - begins the cover up chain, that leads to loss, conflict, crisis,
350431 - chaos, and calamity illustrated by the Enron story reported on 020203.
350432 - ref SDS 23 0001
350434 -  ..
350435 - Doctors, insurance adjusters, police, regulators, lawyers, judges and
350436 - juries get paid to sort out the actual value in transactions where
350437 - everyone overlooks the value of good management to verify accuracy in
350438 - the rush to bank a sale. see POIMS, ref OF 3 3385  Networks add value
350439 - to transaction chains, when properly applied to implement Doug's goal
350440 - for the Vannevar Bush vision, discussed above. ref SDS 0 Z16K  The
350441 - first step must overcome fear of accountability that avoids written
350442 - records, reviewed with Justice Mosk on 911130, ref SDS 2 0001, which
350443 - otherwise increases mistakes in rushing to the bank with customer
350444 - payments, again illustrated by the Enron story, reported on 020204,
350445 - ref SDS 23 0001  Networks add value from synergy between people adding
350446 - energy and leveraging talent to ensure accuracy and creativity that
350447 - drive earnings based on the underlying design of alphabet technology,
350448 - which lifts civilization to a new plateau, called out in POIMS.
350449 - ref OF 4 5418
350451 -  ..
350452 - Verna's letter continues...
350453 -
350454 -    2.  By the same token I get a bit nervous when people talk about
350455 -        "governance systems" for value networks. there may be "guidance
350456 -        systems" that are sets of norms, values, principles and shared
350457 -        assumptions, but governance suggests that there is a governing
350458 -        group that knows what is best for the system.  This is
350459 -        hierarchical thinking and we need to be a bit wary about going
350460 -        there. ref DRT 1 SG5O
350462 -  ..
350463 - Systems of governance cannot contain conflicting requirements that
350464 - lead participants into destructive collisions.  Thus, governance that
350465 - positions stop signs and imposes rules of the road enable many people
350466 - to enjoy benefits of high speed transportation.  The only issue is how
350467 - to foster fair and reasonable governence, where everyone must give up
350468 - a little independence to act solely on impulse, and agree instead to
350469 - give consideration to others through rules of governance that yield
350470 - the greatest benefit for the greatest number.
350471 -
350472 -
350473 -
350474 -
350475 -
350476 -
350477 -
350478 -
350479 -
350480 -
350481 -
350482 -
350483 -
3505 -