THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: January 18, 2005 09:42 AM Tuesday; Rod Welch

Henry comments on challenge of new ideas in an established culture.

1...Summary/Objective
2...SDS Unique Leverages Personal Skills for Group Knowledge
3...Little Intelligence Goes a Long Way to Improve Organizational Work
4...Organizational Memory Aids Group Knowledge with One Person Using SDS
........Transformation Challenge Learning Curve SDS Unique
........SDS Unique Learning Curve Presents Challenge Transformation
........Learning Curve Presents Challenge Transformation SDS Unique
........Beyond Reach Significant Distance SDS Unnecessary Overkill
........Medical Management Growing Requirement Personal Health Care
........SDS Intelligence Support Unique Meeting Minutes Improved SDS
........Minutes Meetings Improved SDS Intelligence Support SDS Unique
........Medical Management Common Use Case SDS Intelligence Support
........Accuracy Care About Medical Record for Effective Management
........Wish I Had Accurate Record People Care About Medical Management
5...Welch Company Relocated from San Francisco
........Innovation Loop Ignorance Fear Denial Prevents Pilot Testing
........Balance Talking Listening and Analysis Enabled by SDS
........Communication Needs Balance Talking Listening and Analysis
........Jucidious Review Enables Clear Concise Complete Communication
........Learn to Push New Buttons Transform Information to Knowledge
........Education Teaches SDS as Primary Skills
........Seniors Have Time to Retool Skills and Growing Need for SDS
........Consultant and Contract Workers Have Time to Retool Skills
........Gary Comment on Henry's Ideas Using SDS for Journalism
........Integrate Management Science Computer Science Cognitive Science
........Transformation Cuture of Knowledge Needs Integrating Sciences
........Fleabyte Vent Issues for Transformation Without Citing Welch

ACTION ITEMS.................. Click here to comment!

1...Henry's analyis of the SDS record on medical management could make a
2...When time permits, he might comment on the following study...

CONTACTS 
0201 - Bootstrap Institute                                                                                                                                                O-00000735 0501
020101 - Mr. Henry van Eyken; Webmaster

SUBJECTS
POIMS Context Morphed from the Future of Fleabyte Fleabyte Aided by
Inventor SDS Cannot Promote Explain Benefits of SDS for New Working
POIMS Theory of Knowledge Inventor Silenced Cannot Promote Explain B
Personalities Different Fasten on Different Aspects of Henry's Ideas
Training Volunteer Editorial Staff Not Practical Learn SDS Editor-in
Enabling Forces Improvement Change Overcome Fear Shock New Way Worki
Lesson Learned Innovation Stifled by Bureacracy Denial Anything SDS
Researchers SRI Assume SDS Manages Documents Like SRI Plans to Devel
Bias Inventors Not Best Judge of Own Inventions, Plato Phaedrous Dia
Software Not Available for Implementing Plans Ideas to Advance Beyon
Ambitious SDS Com Metrics Intelligence Developing Management Science

4413 -
4413 -    ..
4414 - Summary/Objective
4415 -
441501 - Follow up ref SDS 34 WP3V, ref SDS 33 EI4X.
441502 -
441503 - Henry commends SDS, ref SDS 0 UX8M, for support on implementing goals
441504 - to augment thinking. ref SDS 0 MF5W  The learning curve is a big issue
441505 - for transformation. ref SDS 0 MF7Q  Henry notes significant distance
441506 - between SDS intelligence support, and traditional meeting minutes.
441507 - This improves productivity, but causes denial by claiming good
441508 - management is unnecessary overkill because the distance seems beyond
441509 - reach. ref SDS 0 MF7Y  On the positive, side Henry's insight leads to
441510 - introducing a role of patient advocate to prepare SDS records that aid
441511 - doctor patient partnership. ref SDS 0 527M  Henry's wish to use SDS
441512 - for his own health care can be arranged. ref SDS 0 WA5M  Letter to
441513 - Henry, ref SDS 0 0Y6K, explains judicious review practices for opening
441514 - links. ref SDS 0 8H8O  Develop a short study on balancing benefits and
441515 - costs learning a new way of working with SDS. ref SDS 0 8H5K
441517 -             ..
441518 -            [On 050119 called Henry and offered SDS for a pilot test
441519 -            use on medical management, and on his ideas for editorial
441520 -            memory to support civic journalism. ref SDS 35 0001
441522 -             ..
441523 -            [On 050212 doctor assistant is a new role that might
441524 -            support the tasks of a patient advocate. ref SDS 37 OR42
441525 -
441526 -
441527 -
441528 -
441530 -  ..
4416 -
4417 -
4418 - Progress
4419 -
441901 - SDS Unique Leverages Personal Skills for Group Knowledge
441902 - Little Intelligence Goes a Long Way to Improve Organizational Work
441903 - Organizational Memory Aids Group Knowledge with One Person Using SDS
441904 -
441905 - Received ref DRT 1 0001 dated 050117 from Henry and responding to the
441906 - letter, ref DIP 1 0001, submitted to Henry a few days ago on 050116.
441907 - ref SDS 34 V85G
441909 -  ..
441910 - Henry says....
441911 -
441912 -    1.  Thought I phone you instead of writing an email.  But
441913 -        unfortunately I get the message that your phone 1-415-781-5700
441914 -        has been disconnected or is no longer in service. I guess you
441915 -        changed phone number. ref DRT 1 0001
441917 -         ..
441918 -    2.  At any rate, the essence of what I had on my mind was, first,
441919 -        and I am repeating myself, I am much impressed with SDS and
441920 -        believe that it could be an excellent tool for editors or, at
441921 -        least for the managing editor. ref DRT 1 NH5O  A slight
441922 -        problem, when you work with volunteer editors (which I don't
441923 -        even have right now) and no budget (yet) you can't very well
441924 -        run fairly expensive software and put them through a training.
441925 -        Once things are running the way I would like them to, that
441926 -        picture would change. Conceivably one could work with an
441927 -        editor-in-chief using SDS and have him forking over relevant
441928 -        "editorial memory."
441929 -
441930 -            [On 050119 called Henry and offered SDS for a pilot test
441931 -            use on medical management, and on his ideas for editorial
441932 -            memory to support civic journalism. ref SDS 35 0001
441934 -  ..
441935 - Henry's idea for one person to use SDS that leverages personal
441936 - knowledge integrated with organizational memory to empower others fits
441937 - the model of engineering, accounting, and piloting an aircraft, as set
441938 - out in NWO. ref OF 6 6369  The role using SDS is described as a
441939 - communication "analyst" in the scope of intelligence support.
441940 - ref OF 5 T19F  On 011006 benefits of only a few using SDS were
441941 - explained as a "little intelligence goes a long way in a big
441942 - organization."
441944 -  ..
441945 - Henry continues...
441946 -
441947 -    3.  I do have a lot of respect for Jack as I do for you, but you
441948 -        are entirely different personalities and tend to fasten on
441949 -        different aspects of what I have been writing about.
441950 -        ref DRT 1 MH7F
441952 -         ..
441953 -    4.  When I look at Doug's work and Ted Nelson's then the plain fact
441954 -        is that there is no software on offer at all, not now anyway.
441955 -        ref DRT 1 XH7K
441960 -  ..
441961 - Henry's analysis on limited availability of tools for augmenting
441962 - intelligence aligns with analysis on 000425. ref SDS 17 0480  Jack
441963 - Park made a similar point in a letter to the OHS/DKR group on 001130,
441964 - ref SDS 19 NQ43  A year later on 011208 Jack could not cite other
441965 - tools with SDS capabilities. ref SDS 22 FV5H  A few days later on
441966 - 011210 Doug Engelbert noted in a letter to Stanford that SDS is a
441967 - comprehensive, unique capability. ref SDS 23 JL5I
441968 -
441969 -
441971 -         ..
441972 -        Transformation Challenge Learning Curve SDS Unique
441973 -        SDS Unique Learning Curve Presents Challenge Transformation
441974 -        Learning Curve Presents Challenge Transformation SDS Unique
441975 -
441976 -
441977 - Henry continues...
441978 -
441979 -    5.  I think some recent findings in neuroscience are interesting
441980 -        and probably bear on your SDS situation as well. ref DRT 1 BJ7O
441981 -        People were put through f-magnetic resonance and asked whether
441982 -        (1) the would prefer $100 now or $115 next week, and then (2)
441983 -        $100 a year from now or $115 53 weeks from now. To question (1)
441984 -        answer: $100 now, to question (2) answer $115. These responses
441985 -        were correlated with activity in the frontal lobes and in the
441986 -        limbic system somewhere.  Conclusion: emotion often overrides
441987 -        reason.
441988 -
441989 -            [...see below discussing need to integrate management
441990 -            science, computer science and cognitive science, which
441991 -            Henry discusses today. ref SDS 0 W73N
441993 -         ..
441994 -    6.  What does this have to do with SDS?  Get some work done now
441995 -        without learning curve or do things better later after learning
441996 -        curve. ref DRT 1 MJ8O  Similarly, why have I never taken the
441997 -        time to learn touch typing. Here for over half a century I have
441998 -        been typing with two or three fingers. Pretty damn silly by
441999 -        hindsight, isn't it? Anyway, I should not be lecturing here
442000 -        because you have a vast experience with all this.
442002 -  ..
442003 - On 931130 Peter Drucker urged people to prepare for new realities of a
442004 - more complex world. ref SDS 5 1855  On 950911 learning to retool
442005 - skills that enable continual learning was recommended by the Tofflers
442006 - as essential investment for coping with new realities in the 21st
442007 - century. ref SDS 8 2222  On 991222 review of Doug Engelbart's work
442008 - showed support for the Toffler's view that better learning skills is a
442009 - powerful asset for augmenting intelligence.  Doug described this goal
442010 - as "C" activity, which is the foundation of his ABC improvment model.
442011 - ref SDS 14 C742  NWO describes learning SDS as similar to learning to
442012 - read and write, drive a car, or fly a 747.  Both take front end
442013 - investment over days, weeks, and months of practice to gain
442014 - proficiency, yet all are essential for an information based society.
442015 - It should therefore be expected that learning skills for a culture of
442016 - knowledge should require no less a front investment to lift the
442017 - capacity to think, remember and communicate beyond the reach of
442018 - information technology.  Henry is correct that people resist learning
442019 - to press the buttons that improve accuracy for saving lives, time,
442020 - and, money, as set out in POIMS. ref OF 4 T46O  This is not a new
442021 - concern.  On 890809 policy at IBM was to deploy software that people
442022 - could learn in 20 minutes. ref SDS 3 5U6K  Analysis at that time on
442023 - 890809 yielded ideas for deciding when to invest time to learn SDS.
442024 - ref SDS 3 MK3H  Jack Park later commented in a letter to the OHS/DKR
442025 - team on 010908 that laziness is an emotional drive to select "fools
442026 - gold" which seems fast and easy to get quick results, rather than
442027 - invest time to create real value. ref SDS 20 YF5O
442029 -  ..
442030 - On 890513 a vice president at Boeing was the keynote speaker at a
442031 - professional event in Seattle, WA, on management and commented that
442032 - executives should learn to type in order to be prepared for new
442033 - realities of advancing technology. ref SDS 2 WS3H
442035 -  ..
442036 - Gary also types with two (2) fingers, and has made good progress with
442037 - SDS, reported on 040221. ref SDS 27 S44G
442038 -
442039 -        [...below, review challenge of learning to push new buttons,
442040 -        which is the same exercise for everyone. ref SDS 0 AU9V
442042 -  ..
442043 - This background suggests that people who are the CEO's of their own
442044 - lives, and certainly of their health care, can strengthen ability to
442045 - live in a more complex world, including getting things done on the
442046 - job, by retooling their skills, as the Boeing CEO proposed on 880513.
442047 - ref SDS 0 5I8L
442048 -
442049 -
442050 -
442051 -
442052 -
442053 -
4421 -

SUBJECTS
Minutes Meetings Improved SDS Intelligence Support SDS Unique Health
Meetings Productivity Poor Tom Keesling Max Blodgett Recommend SDS f
SDS Unique Significant Distance Intelligence Support Beyond Reach Tr
Health Care Personal Medical Management Growing Requirement Minutes
Contemporaneous Notes Professional Research Edison Practice Launched
Accuracy Care About Medical Record for Effective Management Wish I H
Advertise SDS Journalism Fleabyte Education Spreads Word Overcomes I
Civic Journalsim Fleabyte Enabling Force Report on Civilization Tran
Civic Journalism Define Aids Decisions for Self-governing
Health Care Challenges SDS Application to Strengthen Weaknesses of M

8812 -
881301 -         ..
881302 -        Beyond Reach Significant Distance SDS Unnecessary Overkill
881303 -        Medical Management Growing Requirement Personal Health Care
881304 -        SDS Intelligence Support Unique Meeting Minutes Improved SDS
881305 -        Minutes Meetings Improved SDS Intelligence Support SDS Unique
881306 -
881307 -        Follow up ref SDS 30 DK4N.
881309 -         ..
881310 -    7.  On the positive side, I was much taken by how you recorded
881311 -        actions related to Millie's illness and what an important role
881312 -        SDS plays in the health of a dear one.  This puts such a
881313 -        distance between this record and the "minutes of meetings" type
881314 -        of records. ref DRT 1 5H9H
881315 -
881316 -            [On 050812 case study demonstrates medical intelligence
881317 -            support, ref SDS 38 6L4M, and application to 2nd opinions,
881318 -            ref SDS 38 3H5F, leading to current favorable resolution
881319 -            for Millie. ref SDS 38 P18M
881321 -  ..
881322 - Henry refers to the letter ref DIP 1 0001 submitted on 050116,
881323 - ref SDS 34 V85G, and which cites a record on 040517 that illustrates
881324 - intelligence support for medical management. ref SDS 28 TO7L
881326 -  ..
881327 - Henry's observation that SDS records he reviewed on medical management
881328 - demonstrate a significant "distance" between SDS work product and
881329 - traditional tools and practices for meeting minutes reflects SDS
881330 - requirements for intelligence support which is not common in business,
881331 - nor even in professional intelligence work, as explained in POIMS.
881332 - ref OF 1 5820  Review on 041213 indicates that Edison is credited for
881333 - introducing a practice of comtemporaneous notes. ref SDS 30 DK4N  SDS
881334 - expands this common view of good management to enable a new practice
881335 - of "intelligence support" as set out in NWO. ref OF 5 A56M  SDS
881336 - support for meetings, which Henry notices today, is one application of
881337 - a new way of working using a new kind of technology.
881339 -  ..
881340 - Improving work practice improves productivity, but "significant
881341 - distance," noted by Henry today seems "beyond reach" of practitioners
881342 - even to try for significant gains in productivity, earnings and stock
881343 - prices.
881345 -  ..
881346 - On 990527 Morris noted powerful cultural forces resist improvement,
881347 - ref SDS 10 1233, echoing Andy Grove's experience at Intel showing that
881348 - helping successful executives improve their work is like "walking
881349 - through the valley of death," cited on 98307. ref SDS 9 HN42  The
881350 - "distance" between SDS and traditional practice using information
881351 - technology (IT) demonstrates added value, but when the distance looks
881352 - beyond reach, attitudes of "sour grapes" and denial suddenly make good
881353 - management look like unncesssary overkill, reported on 890325.
881354 - ref SDS 1 WR9K
881356 -  ..
881357 - Henry's analyis of the SDS record on medical management could make a
881358 - good article on progress toward Henry's goals for augmented thinking.
881360 -  ..
881361 - Patient advocate and common administration are big ideas which
881362 - Fleabyte could explore through civic journalism discussed in his
881363 - letter on 050110, ref SDS 31 UR4P, and based on feedback from doctors
881364 - on...
881365 -
881366 -            Kaiser...................... 940728, ref SDS 6 0001
881367 -
881368 -                [On 050212 doctor assistant is a new role that might
881369 -                support the tasks of a patient advocate. ref SDS 37
881370 -                OR42
881372 -             ..
881373 -            Medical intelligence
881374 -            saves time money improves
881375 -            care........................ 940920, ref SDS 7 5922
881377 -             ..
881378 -            Medical published
881379 -            standards cite
881380 -            communication drives
881381 -            health care................. 990625, ref SDS 11 0806
881383 -             ..
881384 -            Doctor reports SDS enables
881385 -            amazing memory.............. 000208, ref SDS 15 0001
881386 -
881387 -
881388 -
881389 -
8814 -

SUBJECTS
Diligence Mistakes Avoid Supported by SDS Finding Relevant Details F
Accuracy Precision Access Requirements Situational Awareness Organiz
Accuracy Care About Medical Record for Effective Management Wish I H
Root Cause Analysis Inquiry SDS ASB Standard Boeing
Partnership Leadership Technology Solves Problem Documentation Commo
Analysis Hard Work Deliberative Analysis Not New Paul Teicholz Uses
Writing Communication Metric Reveals Lack of Understanding Difficult
Root Cause Analysis Care About Understanding Cause Effect Inquiry on
Meetings Productivity Poor Tom Keesling Max Blodgett Recommend SDS f
Organizational Memory Spreading Word on Patient Medical Diary and on
Health Care Challenges SDS Application to Strengthen Weaknesses of M
Care About Alternate Way to Explain Demand
Does Anyboby Care About the Things SDS Does and the Problems SDS Sol
Accuracy People Care About Remembering Correctly Better than Forgett
Attitudes Change Jack Wants Gary to Tell Story SDS at Aerospace Comp
Marketing SDS Demand Grows Good Management Work Intelligently Experi
Attitudes Change Care About Accuracy Feedback Refines Accuracy Recor
Linking Self-evident Benefit Enables Accurate Memory SDS Technology
Meetings Collaboration Standard Intelligence Application Propose SDS
Advertise SDS Journalism Fleabyte Education Spreads Word Overcomes I

AY22 -
AY2301 -         ..
AY2302 -        Medical Management Common Use Case SDS Intelligence Support
AY2303 -        Accuracy Care About Medical Record for Effective Management
AY2304 -        Wish I Had Accurate Record People Care About Medical Management
AY2305 -
AY2306 -
AY2307 - Henry continues...
AY2309 -         ..
AY2310 -    8.  I, on a much lesser problem, am caught between four medical
AY2311 -        opinions.  Wish I had an exact record.  Actually, Jack has an
AY2312 -        even more serious problem; or had.  He had to make a choice
AY2313 -        between treatments for or to forestall a certain cancer.  By
AY2314 -        studying the literature extensively it turned out that he made
AY2315 -        the right choice.  With the other choice he would not be with
AY2316 -        us today.
AY2317 -
AY2318 -            [On 050812 case study shows similar life and death choices
AY2319 -            favorably resolved for Millie. ref SDS 38 7M3H
AY2321 -  ..
AY2322 - We can make SDS available to Henry for his own personal use on medical
AY2323 - management for his family.  If he, also, finds an application for
AY2324 - "editorial memory," which he discusses in his letter, per above,
AY2325 - ref SDS 0 MF4Q, and which further derives from intelligence support
AY2326 - for organizational memory, explained in POIMS, ref OF 3 6649, then his
AY2327 - experience would provide a use case in journalism that supports POIMS.
AY2328 - ref OF 2 1261
AY2330 -             ..
AY2331 -            [On 050119 called Henry and offered SDS for a pilot test
AY2332 -            use on medical management, and on his ideas for editorial
AY2333 -            memory to support civic journalism. ref SDS 35 0001
AY2335 -  ..
AY2336 - Another aspect of medical management occurs after making the choice of
AY2337 - treatment.  There are many implementation issues that present choices
AY2338 - that are made in the moment based on recollections of patient history,
AY2339 - illustrated by the record on 050115. ref SDS 33 QA8W
AY2340 -
AY2341 -
AY2342 -
AY2343 -
AY24 -

SUBJECTS
Welch Letter to Henry Answering Questions on SDS Application to Medi
Welch Company Relocated Closed San Francisco Office

B004 -
B005 - 1003
B00601 -  ..
B00602 - Welch Company Relocated from San Francisco
B00603 -
B00604 - Submitted ref DIT 1 0001 to Henry responding to his letter yesterday,
B00605 - and reviewed above. ref SDS 0 UX8M
B00606 -
B00607 -    1.  Sorry you could not get through to me on the phone using the
B00608 -        San Francisco number.  A few years ago, I had to close that
B00609 -        location.  I'll call you later today to chat about things.
B00610 -        ref DIT 1 0001
B00611 -
B00612 -
B00613 -
B007 -

SUBJECTS
Judicious Review Communication Clear, Concise, Complete
Listening Balance Talking with Deliberative Analysis to Understand F
New Way Thinking Through Writing Write Story to Construct Meaning Co
Writing Replaces Talking People Fear SDS Replaces Talking with Writi
Analysis Difficult Frustrating Bad Luck Using Conventional Methods R
Ambitious SDS Com Metrics Intelligence Developing Management Science
People Will Object to Links Despite Benefits of Intelligence in a Co

BJ09 -
BJ1001 -         ..
BJ1002 -        Innovation Loop Ignorance Fear Denial Prevents Pilot Testing
BJ1003 -        Balance Talking Listening and Analysis Enabled by SDS
BJ1004 -        Communication Needs Balance Talking Listening and Analysis
BJ1005 -
BJ1007 -         ..
BJ1008 -    2.  Many people worry about taking up SDS because they feel it
BJ1009 -        displaces talking and listening with writing. ref DIT 1 XI6F
BJ1010 -        Without experience using SDS, that sounds pretty dull, which
BJ1011 -        then prevents folks from getting experience using SDS.
BJ1013 -         ..
BJ1014 -        Well, it ain't so; SDS empowers people to strike a better
BJ1015 -        balance between dialogue, ref DIT 1 CJ6L, that can be dynamic
BJ1016 -        and creative to explore ideas, on the one hand, and
BJ1017 -        deliberative analysis that makes creativity effective by
BJ1018 -        expanding span of attention, while improving accuracy with
BJ1019 -        precision access, as set out in POIMS. ref OF 3 5Y4N
BJ1020 -
BJ1021 -
BJ1023 -         ..
BJ1024 -        Jucidious Review Enables Clear Concise Complete Communication
BJ1025 -
BJ1026 -    3.  Incidentally, you have by now learned that links in SDS
BJ1027 -        augment intelligence by entering into Knowledge Space at a
BJ1028 -        precise location relevant to particular points, where the
BJ1029 -        reader can review a few sentences, or at most a few paragraphs,
BJ1030 -        and then press the Back button to resume the original train of
BJ1031 -        thought. This is a decided advantage over conversation that
BJ1032 -        wanders in many disparate directions and rarely returns to the
BJ1033 -        original subject. ref DIT 1 HM7L
BJ1034 -
BJ1035 -
BJ1036 -
BJ1037 -
BJ11 -

SUBJECTS
Learn Push New Buttons Transform Information to Knowledge Like Learn
Learn New Buttons to Press Press Frustrating Learning SDS Editing Ne
Buttons Press Frustrating Learning SDS Editing New Way Working Chang
Learn Push New Buttons Transform Information to Knowledge Like Learn

BM06 -
BM0701 -         ..
BM0702 -        Learn to Push New Buttons Transform Information to Knowledge
BM0703 -
BM0704 -        Follow up ref SDS 29 S444.
BM0705 -
BM0706 -    4.  No doubt, as you note in your letter, ref DRT 1 MJ8O, yesterday
BM0707 -        on 050117, and reviewed in the record today, ref SDS 0 MF7Q,
BM0708 -        learning to push the buttons that make the structure of
BM0709 -        knowledge useful to people, cited by Jack on 001130,
BM0710 -        ref SDS 19 H17O, takes time, ref DIT 1 Z08G, just as learning
BM0711 -        to push buttons for information technology takes time.
BM0712 -        Learning to be an auto mechanic, carpenter, doctor, teacher,
BM0713 -        etc., learning to drive a car, dig a ditch, all require a front
BM0714 -        end investment in order to get a reward.
BM0716 -  ..
BM0717 - Henry mentions in his letter yesterday, reviewed above, that he is not
BM0718 - a touch typist. ref SDS 0 MF7Q
BM0720 -  ..
BM0721 - Analogy with driving a car, that leverages physical strength requires
BM0722 - learning new functions to start the engine, shift gears, adjust the
BM0723 - mirror, use a steering wheel, brakes, and accelerator, similar to
BM0724 - learning SDS that leverages mental strength. ref SDS 29 S444
BM0726 -  ..
BM0727 - When time permits, he might comment on the following study...
BM0729 -  ..
BM0730 - Challenge of learning a new way of working with SDS requires learning
BM0731 - to press new buttons, and this entails a trade-off incurring some
BM0732 - frustration retooling skills, against frustrations from sticking with
BM0733 - existing skills....
BM0734 -
BM0735 -        300% more patients die
BM0736 -        from medical mistakes
BM0737 -        than from automobile and
BM0738 -        plane accidents..................... 990912, ref SDS 12 0001
BM0740 -         ..
BM0741 -        Eugene Kim proposed working
BM0742 -        harder using information
BM0743 -        technology for knowledge
BM0744 -        management; another member
BM0745 -        of the OHS/DKR team reported
BM0746 -        that using IT for KM is too
BM0747 -        frustrating......................... 001126, ref SDS 18 4E3X
BM0749 -         ..
BM0750 -        People frustrated that popular
BM0751 -        tools everybody likes, and
BM0752 -        existing skills are not effective
BM0753 -        for analysis in the new world
BM0754 -        order that overwhelms span of
BM0755 -        attention........................... 010911, ref SDS 21 YNGH
BM0757 -         ..
BM0758 -        Changing hand eye coordination
BM0759 -        frustrating learning to press
BM0760 -        new buttons......................... 030120, ref SDS 24 5P49
BM0762 -         ..
BM0763 -        People want to work on familiar
BM0764 -        things in familiar ways rather
BM0765 -        than learn new way of
BM0766 -        working............................. 030120, ref SDS 24 PT7N
BM0768 -         ..
BM0769 -        People become comfortable
BM0770 -        over a long time learning
BM0771 -        to press a lot complex buttons
BM0772 -        in different programs and fear
BM0773 -        investing enough time all at
BM0774 -        once learning a few new buttons
BM0775 -        that replace what they already
BM0776 -        know in order to use a new
BM0777 -        integrated way of working
BM0778 -        "intelligently"..................... 030407, ref SDS 25 TN9J
BM0780 -         ..
BM0781 -        People resist learning to skills
BM0782 -        even to prevent huge problems,
BM0783 -        as on 010911........................ 030813, ref SDS 26 2G9U
BM0784 -
BM0785 -
BM0786 -
BM0787 -
BM0788 -
BM0789 -
BM08 -

SUBJECTS
Education Teaches SDS as Primary Skills Seniors Have Time to Retool
Patient Advocate Seniors Have Time to Retool Skills and Growing Need

BW04 -
BW0501 -         ..
BW0502 -        Education Teaches SDS as Primary Skills
BW0503 -        Seniors Have Time to Retool Skills and Growing Need for SDS
BW0504 -        Consultant and Contract Workers Have Time to Retool Skills
BW0505 -
BW0506 -        Follow up ref SDS 32 UK5M.
BW0507 -
BW0508 -        Attracting users requires either forced learning, as with
BW0509 -        children who attend school, or other enabling forces.  For
BW0510 -        example, consultants, or folks who work by contract, like Gary
BW0511 -        at Boeing, will have a few months off work between assignments,
BW0512 -        when they can learn SDS.
BW0514 -         ..
BW0515 -        Another target group is senior people.  They have time
BW0516 -        available as a result of being retired. They have an increasing
BW0517 -        need generally over a 20 year period for medical management,
BW0518 -        and they have life experience, in many cases, to make the
BW0519 -        judgement that learning SDS is a good investment, under the
BW0520 -        common rule, "The long way around is the short way there."  You
BW0521 -        may recall, we discussed this opportunity some years ago in a
BW0522 -        letter, ref DIP 2 0001, submitted for consideration on 000317.
BW0523 -        ref SDS 16 4O93
BW0525 -  ..
BW0526 - Henry discussed using seniors for staff editors and contributors on
BW0527 - Fleabyte in his letter on 050111. ref SDS 32 JN4X
BW0528 -
BW0529 -
BW0530 -
BW0531 -
BW0532 -
BW0533 -
BW06 -

SUBJECTS
Editorial Memory Civic Journalism SDS Support Henry Plannng Reflects

BY03 -
BY0401 -         ..
BY0402 -        Gary Comment on Henry's Ideas Using SDS for Journalism
BY0403 -
BY0404 -
BY0405 -    5.  Your ideas on deployment have been considered by Gary at Boeing
BY0406 -        the past few months, so by copy I am asking him to address
BY0407 -        applying SDS in a journalism setting.
BY0408 -
BY0409 -
BY0410 -
BY0411 -
BY05 -

SUBJECTS
Editorial Memory Civic Journalism SDS Support Henry Plannng Reflects

BZ03 -
BZ0401 -         ..
BZ0402 -        Integrate Management Science Computer Science Cognitive Science
BZ0403 -        Transformation Cuture of Knowledge Needs Integrating Sciences
BZ0404 -
BZ0406 -         ..
BZ0407 -    6.  Discussion of "neuroscience" in your letter posing correlations
BZ0408 -        to SDS, ref DIT 1 KF5K, may fit the model of human intelligence
BZ0409 -        presented in POIMS. ref OF 1 8774
BZ0411 -  ..
BZ0412 - Henry's letter today discusses neuroscience. ref SDS 0 MF6Q
BZ0414 -  ..
BZ0415 - Education is needed for transformation that bridges two (2) worlds
BZ0416 - from information to a culture of knowledge by integrating...
BZ0417 -
BZ0418 -                     Management science
BZ0419 -                     Computer Science
BZ0420 -                     Cognitive Science
BZ0421 -
BZ0422 - ...discussed in POIMS, ref OF 1 TO7O, and also set out in NWO.
BZ0423 - ref OF 5 JU8O  This scheme was supported by Peter Drucker's article
BZ0424 - in Atlantic Monthly, reviewed on 991025.  Drucker's expertise in
BZ0425 - management science called on computer scientists to integrate support
BZ0426 - from cognitive science to advance the practice of management.
BZ0427 - ref SDS 13 0785
BZ0428 -
BZ0429 -
BZ0430 -
BZ0431 -
BZ0432 -
BZ05 -

SUBJECTS
Fleabyte Vent Issues for Transformation Without Citing Welch

C103 -
C10401 -         ..
C10402 -        Fleabyte Vent Issues for Transformation Without Citing Welch
C10403 -
C10404 -
C10405 -    7.  On a broader scale, all of this discussion can occur with or
C10406 -        without reference to Welch, POIMS, or SDS in Fleabyte by
C10407 -        exploring challenges of transformation from information to a
C10408 -        culture of knowledge.
C10409 -
C10410 -
C10411 -
C10412 -
C10413 -
C10414 -
C10415 -
C105 -
Distribution. . . . See "CONTACTS"