THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: February 11, 2004 06:42 PM Wednesday; Rod Welch

Letter to Gary asking for comments on annual review of SDS at Aerospace company.

1...Summary/Objective
2...Stable Simple Commands Powerful Knowledge of Complexity
3...Mechanics Must be Simple and Stable to Advance Literacy
4...Knowledge Foundation Simple Direct Execution Commands
5...Evaluation Request Comments Annual Review and on Plans Going Forward
6...Professional Events Spreading Word Wide as the Waters KM Cluster
7...KM Cluster Professional Events Spreading Word Wide as the Waters
8...Maloney KM Cluster Professional Events Spreading Word Wide as Waters

ACTION ITEMS.................. Click here to comment!

1...Did you ever have a chance to read through Wayne Wetzel's

CONTACTS 

SUBJECTS
Command Control of the Record Maintains Access Over Time to Context
Learn New Methods Stable Leads to Productivity Improvement
Java for GUI Not Assembly Want Easy Learn Use Preferred More than Pr
Power User Prefers Fast Use Function Keys
Technology Changes Too Fast No Time to Implement Unwilling Invest Mo
SDS Stable Obviously Works Improves Productivity
Writing Most Powerful Technology SDS Improves Government Business Ed
Killer App Improves Alphabet Technology to Augment Intelligence Lift

1610 -
1610 -    ..
1611 - Summary/Objective
1612 -
161201 - Follow up ref SDS 7 0000, ref SDS 4 0000.
161202 -
161203 -
161204 -
161205 -
161207 -  ..
1613 -
1614 -
1615 - 1941
1616 -
161601 - Stable Simple Commands Powerful Knowledge of Complexity
161602 - Mechanics Must be Simple and Stable to Advance Literacy
161603 - Knowledge Foundation Simple Direct Execution Commands
161604 -
161605 - Follow up ref SDS 7 JP6M.
161606 -
161607 - Submitted ref DIT 1 0001 to Gary responding to his letter on 040123
161608 - reviewing Eric Armstrong's comments on a video presentation of Doug
161609 - Engelbart's Augment NLS program. ref SDS 7 O57G
161611 -  ..
161612 - The letter to Gary asks for feedback, when time permits, on a powerful
161613 - knowledge management dilemma, developed in the record on 040123,
161614 - ref SDS 7 JP6M, about the need to replace one technology that has been
161615 - stable for 2,000 years with a new technology that then needs to be
161616 - stable for another 2000 years in order to be effective enabling
161617 - transformation from information to a culture of knowledge. ref DIT 1
161618 - 446J
161619 -
161620 -
161621 -
161622 -
161623 -
1617 -

SUBJECTS
Year Review Progress Gary Performing Contract to Learn Use Promote S
Request Feedback on Annual Review Reported on 040102 Using SDS at Bo
Annual Review Request Feedback on Report 040102 Using SDS at Aerospace   mpany    20
Feedback Request on Annual Review Reported on 040102 Using SDS at Bo
Evaluation Report by Gary Similar to Wayne Wetzel's Report o   24
SDS Year Review Progress Gary Performing Contract to Learn Use Promo
Strategic Vision Gary SDS Supports Com Metrics 2 Worlds Brid   29
Year Review Progress Using SDS at Aerospace company SDS Aids Collaborat  n Teac   30
SDS Evaluation at Aerospace company During 2003 on  combat Project Eval  tion Repor   41
Proof of Concept Connect Dots Experience Shows Attitudes Change New
2003 Year Review Progress Using SDS at Aerospace company SDS Aids Colla  ration   47

4813 -
481401 -  ..
481402 - Evaluation Request Comments Annual Review and on Plans Going Forward
481403 -
481404 - Follow up ref SDS 4 0001.
481405 -
481406 - The letter to Gary further says...
481407 -
481408 -    1.  On a related matter, please comment on the review dated 040102
481409 -        of the work last year, ref SDS 4 0001, including plans to apply
481410 -        a greater share of the 8 steps using SDS, ref DIT 1 PT7J, for
481411 -        Com Metrics. ref SDS 4 H55F
481413 -         ..
481414 -    2.  Would like any corrections or other perspective you feel can
481415 -        help drive things forward.  If the record looks okay, just let
481416 -        me know. ref DIT 1 RX8I
481417 -
481418 -            [On 040227 Gary submitted a letter to SRI asking about
481419 -            experience using SDS at Aerospace company; Gary reported the record on
481420 -            040102 accurately relates this experience. ref SDS 10 QZ7F
481422 -             ..
481423 -            [On 040301 Gary submitted another letter to SRI saying 5
481424 -            times that SDS puts a lot power in the hands of the user
481425 -            that is not available from other tools. ref SDS 12 JJ9O
481427 -         ..
481428 -    3.  I realize events since 040102 have prevented using SDS
481429 -        beginning on 040116, ref SDS 6 0001, and have therefore reduced
481430 -        or eliminated the opportunity for continuing up the learning
481431 -        curve on Com Metrics using the Aerospace company situation as a test bed
481432 -        to pilot test SDS.  There will be a lot of pressure on the job
481433 -        to use IT and this will crowd out time for learning a new way
481434 -        of working. ref DIT 1 MD9F
481436 -             ..
481437 -            [On 040227 report slow progress producing organizational
481438 -            memory using extra staff and conventional information
481439 -            technologies. ref SDS 10 RH77
481441 -         ..
481442 -    4.  In any case, within the next 2 weeks, would like to get your
481443 -        thoughts on how you see our agreement going forward.  What do
481444 -        think can be accomplished, and if you want to give SDS a rest
481445 -        until another chance comes along in a year or so when we can
481446 -        try again, hopefully remaining below the radar long enough to
481447 -        build a bigger base of buy-in that feels strong enough or lucky
481448 -        enough to buck the system. ref DIT 1 WG9M
481450 -             ..
481451 -            [On 040227 report slow progress producing organizational
481452 -            memory using extra staff and conventional information
481453 -            technologies. ref SDS 10 RH6K
481455 -             ..
481456 -            [On 040229 Gary submits good analysis for developing a
481457 -            business model, ref SDS 11 JB7I, and discusses by inference
481458 -            how long transformation takes to convert pilot testing into
481459 -            a paying customer. ref SDS 11 QV8K
481461 -             ..
481462 -            [On 040304 Aerospace company initiates procurement to use SDS.
481463 -            ref SDS 13 DR8K
481465 -             ..
481466 -            [On 040318 signed contract for Aerospace company to use SDS on the
481467 -            project. ref SDS 14 0001
481469 -             ..
481470 -            [On 040402 Gary reported to Aerospace company Management that SDS is
481471 -            back in business, ref SDS 15 LN7T, and that the next task
481472 -            is get SDS approved for use on the Aerospace company intranet.
481473 -            ref SDS 15 3O8U
481475 -             ..
481476 -            [On 040429 Gary submits analysis of salesmanship in
481477 -            relation to business success. ref SDS 16 PQ6H
481479 -         ..
481480 -    5.  As we discussed the other day, would like to get evaluation of
481481 -        SDS and Com Metrics based on the record at Aerospace company. ref DIT 1
481482 -        3J4L This could include letters from Nancy, Bruce, Paul, Dave,
481483 -        et al, along the lines of the USACE report dated 970328,
481484 -        ref DRP 3 6172, which included in the Appendix a series of
481485 -        letters from key managers with the Corps of Engineers who had
481486 -        regular experience with SDS records on the job, and so were
481487 -        familiar with the effect of Communication Metrics. ref DRP 3
481488 -        5543
481489 -
481490 -            [On 040227 Gary evaluated SDS in a letter to Jack Park.
481491 -            ref SDS 10 QZ7F  Gary cites the record on 040102 for general
481492 -            assessment of work last year. ref SDS 10 NM6H
481494 -         ..
481495 -    6.  Going through such an exercise provides a benign platform for
481496 -        people to think about foundational issues.  Typically, you have
481497 -        to write a draft for folks, go visit with them, and discuss
481498 -        edits that accommodate their feelings. ref DIT 1 ON6G
481499 -
481500 -            [On 040301 reviewed Gary's 2nd letter to Jack explaining
481501 -            SDS provides a lot of power that is not available in other
481502 -            programs. ref SDS 12 JJ9O
481504 -         ..
481505 -    7.  Did you ever have a chance to read through Wayne Wetzel's
481506 -        report, ref DIT 1 TP6M, on 010725. ref SDS 3 0001
481508 -         ..
481509 -    8.  The other day, I looked through Wayne's report and there seemed
481510 -        to be some issues and ideas he relates that correlate to your
481511 -        experience, based on the review on 040102. ref DIT 1 CS3I
481513 -         ..
481514 -    9.  We can discuss these issues to figure out the best course.
481515 -        ref DIT 1 NS4F
481516 -
481517 -
481518 -
481519 -
481520 -
4816 -

SUBJECTS
Johnson, Gary Goals 2004 Improve Using SDS Learn 8 Steps Using SDS f
Professional Events Speaking Engagement Gary Developing Ideas to Hel
KM Cluster Professional Event Opportunity for Gary to Tell Story of
Goals 2004 Improve Using SDS Learn 8 Steps Using SDS for Communicati
Feedback Request on Annual Review Reported on 040102 Using SDS at Bo
2003 Aerospace company SDS Story Professional Event KM Cluster John Mal  ey Opp   55
Professional Papers Events Powerpoint Presentations Explain SDS Com
Maloney, John KM Cluster Professional Event Opportunity for Gary to
Link Communication to POIMS Shows Commitment to SDS and KM for Award
Professional Event KM Cluster John Maloney Opportunity for Gary to T

7112 -
711301 -  ..
711302 - Professional Events Spreading Word Wide as the Waters KM Cluster
711303 - KM Cluster Professional Events Spreading Word Wide as the Waters
711304 - Maloney KM Cluster Professional Events Spreading Word Wide as Waters
711305 -
711306 - Follow up ref SDS 4 JH4G.
711307 -
711308 - Submitted ref DIT 2 0001 forwarding to Gary a copy of information from
711309 - John Maloney notifying about a KM professional event that fits the
711310 - model of planning in the annual review on 040102 for Gary to deliver
711311 - papers on the story of SDS at Aerospace company this past year.
711312 - ref SDS 5 JH4G
711314 -  ..
711315 - Sent copies to Morris, Jack Park and Jerry Nord who have been
711316 - following along with us somewhat. ref DIT 2 00W3
711318 -  ..
711319 - The letter to Gary says...
711320 -
711321 -    1.  Here is an example of an upcoming professional event, where
711322 -        your experience at Aerospace company can be presented, per
711323 -        planning in the annual review reported on 040102. ref SDS 5
711324 -        JH4G  People attending the KM Cluster planned in John Maloney's
711325 -        notice today (see attached, ref SDS 0 FJ8I), and in other
711326 -        seminars and events, can be enlightened by the discovery at
711327 -        Aerospace company that SDS transforms an organization from
711328 -        resisting good management (called "KM" in John's letter today),
711329 -        to first accept, then expect and finally demand more,
711330 -        "intelligence," ref DIT 2 0001, simply by delivering the goods
711331 -        that help people, under your theory of relentless pressure,
711332 -        reported in the annual review on 040102. ref SDS 4 WI3H, and
711333 -        illustrated by record of favorable response during 2003.
711334 -        ref SDS 5 UO6T
711336 -         ..
711337 -        Recent events a week or so ago on 040203, citing your fame,
711338 -        further confirm the powerful story of emerging transfomration
711339 -        occurring at Aerospace company, where you are on the front lines of daily
711340 -        battles yielding critical lessons learned on the power of
711341 -        knowledge. ref SDS 8 N03C  If the people who know the story do
711342 -        not spread the word, then the blanket of darkness will never be
711343 -        lifted, ref DIT 2 QK8G, and the world will remain in the box of
711344 -        IT forever, based on progress with the  combat effort, and earlier
711345 -        with the OHS/DKR project, illustrated by reports on 000615,
711346 -        ref SDS 1 6271, and later on 001126, when people again turned
711347 -        away from the opportunity to advance from information to a
711348 -        culture of knowledge. ref SDS 2 4E3X
711350 -         ..
711351 -        Of course I could send John a letter, but you have stronger
711352 -        bona fides, having just returned from the front lines doing KM
711353 -        day-to-day. I'm sure John and his followers would love to learn
711354 -        about the miracle of using knowledge management on the job for
711355 -        an entire year. ref DIT 2 PU9O
711356 -
711357 -              [On 040221 Jack Park concurs that Gary should tell the
711358 -              story of emerging transfomration at Aerospace company. ref SDS 9
711359 -              X56G  Asks about Gary making a presentation at SRI.
711360 -              ref SDS 9 W54O
711361 -
711362 -
711363 -        ******************************
711365 -  ..
711366 - John Maloney's letter on the up coming KM Cluster event....
711367 -
711368 -    1.  Subject: KM Clusters - Spring 2004
711369 -        Date: Wed, 11 Feb 2004 17:21:52 -0800
711370 -        From: "John Maloney"
711371 -        Organization: John T. Maloney
711372 -        To:
711374 -         ..
711375 -    2.  [Image]
711377 -         ..
711378 -    3.  Dear Rod --
711379 -
711380 -        This message is an update to the Spring 2004 KM Cluster®
711381 -        www.kmcluster.com calendar and event agendas. Please forward
711382 -        along to your colleagues as appropriate.
711384 -         ..
711385 -    4.  Spring 2004 Background
711387 -         ..
711388 -    5.  Intellectual capital (IC) performance management is exploding
711389 -        as the strategic dimension of enterprise KM.
711391 -         ..
711392 -    6.  Board rooms across the globe are scrambling to build the
711393 -        knowledge-based models and ecosystems for the fast approaching
711394 -        knowledge economy. Financial effectiveness of IC assets and
711395 -        innovation are the top priorities of the firm. From human
711396 -        capital assets, organizational capital and brand, through
711397 -        customer capital, IP and others, strategic KM optimizes the
711398 -        environment for these assets to flourish and drive sharp and
711399 -        sustainable top-line revenue growth for the firm.
711401 -         ..
711402 -    7.  The KM Cluster community and their regional event gathering coordinators are
711403 -        extremely pleased to announce new, potent additions to the Spring 2004
711404 -        Cluster regional agendas.
711406 -         ..
711407 -    8.  These community conversations will examine the creation,
711408 -        sharing, measurement, growth and IC leadership using emerging
711409 -        methods and techniques of KM. Session leaders are among the top
711410 -        KM, IC and business management thought leaders in the world.
711412 -         ..
711413 -    9.  The KM Cluster is not a conference. It is not a seminar or training. It is
711414 -        not a summit, congress, certification or trade event. It is not an on-line
711415 -        forum or Web aggregator.
711417 -         ..
711418 -   10.  The KM Cluster is open conversation. It depends on in-person
711419 -        human voice, narrative, inter-organizational relationships and
711420 -        social innovation to fundamentally advance KM, enterprise
711421 -        collaboration, IC performance management and organizational
711422 -        learning. Frank, impartial and open conversation leads the
711423 -        tacit dimension of KM mastery, growth, productivity, strategy,
711424 -        innovation, technology and learning.
711426 -         ..
711427 -   11.  The future of KM depends on new leadership models and new
711428 -        knowledge leaders. Key benefits to you from the Cluster event
711429 -        gatherings are focused leadership development and
711430 -        knowledge-based organizational transformation.  Interfirm
711431 -        conversation, focus on the future, and continuous development
711432 -        of effective ‘Next Practices’ nourishes leadership growth and
711433 -        advances knowledge-based transformation for all participants.
711435 -         ..
711436 -   12.  Testimonials:
711437 -
711438 -            http://www.kmcluster.com/testimonials.htm
711439 -
711441 -         ..
711442 -   13.  Join your colleagues, peers, expert practitioners and globally recognized
711443 -        thought leaders to fundamentally advance your knowledge-based leadership
711444 -        capacity and learning from the future through Cluster conversation and
711445 -        collaboration.
711447 -         ..
711448 -   14.  Required on-line registration is now open for each of these KM Cluster
711449 -        community events. There is a modest tuition to cover logistics. All are
711450 -        welcome and encouraged to participate.
711452 -         ..
711453 -   15.  The agenda is taking shape for this event. We are extremely
711454 -        please to announce Chuck Pettis of Brand Solutions
711455 -        (www.brand.com) will be able to join the conversation.  Of
711456 -        course brand is among the most important and powerful
711457 -        intangibles in the business world. Chuck is a recognized
711458 -        worldwide expert specializing in creating strategic "brand
711459 -        solutions" designed to increase stock price and company
711460 -        valuation with this critical intangible.
711462 -         ..
711463 -   16.  Agenda:
711464 -
711465 -           http://www.kmcluster.com/sfo/SFO_Spring_2004.htm
711467 -         ..
711468 -   17.  Required on-line event registration is now open.
711470 -         ..
711471 -   18.  Registration:
711472 -
711473 -           http://www.kmcluster.com/sfo/Registration_SFO_km_cluster.htm
711475 -         ..
711476 -   19.  KM Cluster© - New York City
711478 -         ..
711479 -   20.  Deloitte and the KM Cluster are delighted to invite you to join
711480 -        the New York KM Community in New York City, for the following
711481 -        event gathering:
711483 -         ..
711484 -   21.  Theme:         Social Networks
711485 -
711487 -         ..
711488 -   22.  Date:            Friday, March 26, 2004, 8AM-5PM
711489 -        Location:       Deloitte – New York City
711490 -        New York, NY 10004 USA
711492 -         ..
711493 -   23.  Agenda:
711494 -
711495 -           http://www.kmcluster.com/nyc/NYC_Spring_2004.htm
711497 -         ..
711498 -   24.  Registration:
711499 -
711500 -        http://www.kmcluster.com/nyc/Registration_NYC_km_cluster.htm
711502 -         ..
711503 -   25.  Meet and collaborate with top social network thought leaders,
711504 -        experts and practitioners on March 26, in New York City. We are
711505 -        extremely please to announce the following luminaries will join
711506 -        the proceedings:
711508 -         ..
711509 -   26.  Debra Amidon, Entovation International, Ltd. and author of:
711510 -        “The Innovation Superhighway: Harnessing Intellectual Capital
711511 -        for Collaborative Advantage”
711513 -         ..
711514 -   27.  Rob Cross, McIntire School of Commerce, University of Virginia
711515 -        and author of: “The Hidden Power of Social Networks:
711516 -        Understanding How Work Really Gets Done in Organizations”
711518 -         ..
711519 -   28.  For the complete agenda, please visit the link below.
711521 -         ..
711522 -   29.  Social Networks:
711523 -
711524 -        http://www.kmcluster.com/nyc/NYC_Spring_2004.htm
711526 -         ..
711527 -   30.  On-line registration:
711528 -
711529 -        http://www.kmcluster.com/nyc/Registration_NYC_km_cluster.htm
711531 -         ..
711532 -   31.  KM Cluster© - Online Collaboration
711534 -         ..
711535 -   32.  To join the on-line KM Cluster conversation and enjoy secure,
711536 -        easy Web access to all the deliverables, speakers and
711537 -        participants from these events using Windows SharePoint
711538 -        Services, please subscribe at the page below:
711540 -         ..
711541 -   33.  Subscribe!
711542 -
711543 -        http://www.kmcluster.com/join.htm
711545 -         ..
711546 -   34.  Most respectfully,
711548 -         ..
711549 -   35.  John
711551 -         ..
711552 -   36.  John Maloney
711553 -        jtmalone@pacbell.net
711554 -        T: 415.902.9676
711555 -        F: 415.276.6074
711556 -        IM: jheuristic
711557 -        http://www.kmcluster.com/
711559 -         ..
711560 -   37.  Create the Future! Join the KM Cluster®
711562 -         ..
711563 -   38.  To unsubscribe please respond to this email with your email
711564 -        address: rodwelch@pacbell.net
711565 -
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