THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: April 29, 2003 06:27 AM Tuesday; Rod Welch

Called Stuart on review of SDS and Com Metrics at DCMA.

1...Summary/Objective
2...Good Management Can be Accomplished with Microsoft Tools
.....Six Steps Using Microsoft Tools for Good Management
.....Good Management Using Microsoft Programs with Greater Diligence
.....Good Management Requires Leadership and the Right Technology
.....SDS Makes Good Management Fast and Easy for Saving Time and Money
.....Transformation from Battle Ships to Carriers Test of Leadership
.....Communication Metrics Transforms Information into Intelligence
.....Partnership between Leadership and Technology for Transformation
3...DISA Transformation from IT to KM Aided by DCMA Research on SDS


..............
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CONTACTS 
0201 - Defense Contract Management Agency                                                                                                                                 O-00000780 0704
020101 - Mr. Stuart Harrow                                                                                                                                                O-00000780 0704
020102 - Manufacturing & Production Field Service Representative
020104 - Contract Operations                                                                                                                                              O-00000780 0704
020105 - Field Support Mid-Atlantic, OCFC                                                                                                                                 O-00000780 0704

SUBJECTS
SDS Explicit Links Fast Easy Add Intelligenct to Information Comply w
Accurate Understanding From Meetings Organizational Memory Require Co
New Way Working Paperless Office SDS Not Necessary Print Paper Save T
Computer Not for Managers Want to Show Up and Rely on Whatever Pops i
FAR Requires Accurate Record Organizational Memory Which Only SDS Can
Microsoft Programs DCMA Likes Attractive Professional Web Sites 5% Fe
Explicit Links Make Creating Connections to SDS Fast and Easy, Stuart
3-layer Architecture Transitions from IT to Culture of Knowledge Usin
Explict Links Make Connections to SDS Record Fast and Easy
SDS Makes Good Management Required by FAR Fast and Easy Using Explici
Circle of Advocates Foster Culture of Knowledge Report to Colleagues
Learning Explicit Links Fast Easy Makes Good Management Fast Easy Com
Action Item Reviewing POIMS in Relation to FAR Requirements for Good
Harrow, Stuart Cites Factiva Semi-automatically Organizes Content of

4116 -
4116 -    ..
4117 - Summary/Objective
4118 -
411801 - Follow up ref SDS 49 0000. ref SDS 45 0000.
411802 -
411803 - Stuart's assignment in the Philedelpha office supports management of a
411804 - contract for repair and upgrade of an aircraft carrier that recently
411805 - returned from duty in the war to liberate Iraq.
411806 -
411807 - //
411808 -  ..
411809 - Stuart has been following Gary's progress using SDS on Aerospace company's
411810 - project for Future Combat Systems (combat), illustrated by the record on
411811 - 030413. ref SDS 42 0001
411812 -
411813 -            On 030717 suppressed this reference to avoid visibility of
411814 -            Gary, SDS,  combat and Aerospace company.
411815 -
411816 - //
411817 -  ..
411818 - Stuart feels that SDS support for organizational memory (see POIMS,
411819 - ref OF 2 01TU) is a self-evident benefit that would save time and
411820 - money on the carrier project where a lot of people need timely access
411821 - to a wide range of information.  This aligns with the report on 940327
411822 - that better memory is a self-evident benefit. ref SDS 1 J496  More
411823 - recently on 010916 people report that SDS enables amazing memory.
411824 - ref SDS 18 0001  Today, Stuart recalled his question on 020912 asking
411825 - how SDS accomplishes links to so many different resources?  At that
411826 - time Stuart's letter noted that....
411827 -
411828 -       Your application of [explicit links added] to each paragraph in
411829 -       SDS aids in ready reference and is unique and novel.  I would be
411830 -       interested in see how SDS could be applied to this task.
411831 -       ref SDS 35 HH92
411832 -
411834 -  ..
411835 - Good Management Can be Accomplished with Microsoft Tools
411836 -
411837 - Today, Stuart reported that budgets are stretched thin these days at
411838 - DOD.  He asked how to accomplish SDS support for Communication Metrics
411839 - using Microsoft tools for email, wordprocessing, Powerpoint, contacts
411840 - and so forth, which DCMA has in stock?  Earlier, on 020107 Stuart
411841 - noted that DOD likes Microsoft programs because it is hard to learn
411842 - how to use new tools. ref SDS 21 LQ5K  He commented today that better
411843 - results sometimes require improving skills, and gave an example that
411844 - learning to use SDS is like learning to drive a car.  It takes time in
411845 - the beginning, but soon everybody is doing a better job saving time
411846 - and money.  He figures that doing SDS tasks with Microsoft programs
411847 - would save even more on the carrier project, and so asked how to do
411848 - this?
411849 -
411851 -      ..
411852 -     Six Steps Using Microsoft Tools for Good Management
411853 -     Good Management Using Microsoft Programs with Greater Diligence
411854 -
411855 -     Many people have tried using Microsoft programs to perform SDS
411856 -     tasks because it is natural to want better results using existing
411857 -     skills and tools, as explained in POIMS. ref OF 6 T46O  An example
411858 -     is the OHS/DKR project sponsored by SRI. On 001126 six (6) steps
411859 -     were proposed for using more diligence applying Mircrsoft programs
411860 -     to do Knowledge Management rather than using SDS. ref SDS 9 4E3X
411861 -
411863 -      ..
411864 -     Good Management Requires Leadership and the Right Technology
411865 -     SDS Makes Good Management Fast and Easy for Saving Time and Money
411866 -
411867 -     Recently, on 030417 a draft review by Pat Lincoln at SRI reported
411868 -     that using other tools has not worked for accomplishing SDS tasks.
411869 -     ref OF 1 Q49I  Stuart made similar findings in a letter on 010608
411870 -     when he tried using other tools for good management and found this
411871 -     didn't work very well. ref SDS 12 U45L  Similarly, review on
411872 -     020504 shows that FAR requirements for good managment are too
411873 -     difficult using technologies people like. ref SDS 25 NS6F  On
411874 -     020912 Stuart reported that SDS makes compliance with FAR fast and
411875 -     easy. ref SDS 35 HH92  This suggests that tools make a difference.
411876 -     However, tools are only part of the equation.  Work practice and
411877 -     leadership are, also, critical ingredients.  The record on 960924
411878 -     shows how leadership is exercised. ref SDS 6 IJ7S  Communication
411879 -     Metrics practices for using SDS are listed on 001219, ref SDS 11
411880 -     4W4L, and explain how "intelligence" converts information into
411881 -     knowledge for saving time and money, as reported by USACE.
411882 -     ref DRP 5 6172
411883 -
411885 -      ..
411886 -     Transformation from Battle Ships to Carriers Test of Leadership
411887 -
411888 -     SDS is designed for Knowledge Management using the practices of
411889 -     Communication Metrics for better memory, also, reported on 001219,
411890 -     ref SDS 11 FO5M, much the same way that an aircraft carrier is
411891 -     designed to do different work than a battle ship.  Battle ships,
411892 -     were the "information technology" of their day, growing out of a
411893 -     long tradition of sailing ships.  This technology performed
411894 -     brilliantly during WWII, but commanders discovered significant
411895 -     advantages to carriers.  Since no amount of diligence can turn a
411896 -     battleship into a carrier, DOD transformed to a stronger solution.
411897 -     This required strong leadership to empower better technology for
411898 -     meeting new challenges in a new age.
411899 -
411901 -      ..
411902 -     Communication Metrics Transforms Information into Intelligence
411903 -     Partnership between Leadership and Technology for Transformation
411904 -
411905 -     Today, DOD faces a new challenge to transform management for
411906 -     organizing the record of daily work into a flexible structure that
411907 -     enables accessing the right information at the right time, as
411908 -     related in the record on 020217. ref SDS 23 DS6M  Failure to get
411909 -     information when needed causes conflict, loss, crisis and
411910 -     calamity, ref SDS 23 9360  An example occurred on 010911,
411911 -     ref SDS 17 YNGH, and more recently on 030201 with loss of the
411912 -     Challenger and her crew. ref SDS 41 0001  On 020217 Roy Roebuck at
411913 -     DOD noticed that SDS is a uniqe solution for this problem.
411914 -     ref SDS 23 3105  Stuart made the same point on 020912. ref SDS 35
411915 -     HH92
411916 -
411917 -
411919 -  ..
411920 - DISA Transformation from IT to KM Aided by DCMA Research on SDS
411921 -
411922 - We, also, reviewed today discussion on 030421 with Walt Okon, who is
411923 - looking for technology at DISA that helps the people find information
411924 - when needed. ref SDS 47 DF8F
411926 -  ..
411927 - Submitted an email linked to this record confirming understandings,
411928 - per Roy Reobuck's analysis reported on 020217 that SDS aids management
411929 - practices at DOD. ref SDS 23 3105   The email says...
411930 -
411931 -     Stuart,
411932 -
411933 -     Good visit today; sounds like you have an interesting project
411934 -     refurbishing a carrier.  The record cited here has some resources
411935 -     to address your question on how to use Microsoft programs to
411936 -     accomplish SDS tasks for good management.  Sending a copy to Walt
411937 -     Okon at DISA.  Walt is just getting into SDS and Com Metrics, and
411938 -     so may benefit from your research the past few years.
411940 -      ..
411941 -     Let me know if you need more on this.
411943 -  ..
411944 - Sent a copy to Walt so that he can coordinate directly with Stuart and
411945 - take advantage of Stuart's research the past few years looking into
411946 - SDS and Com Metrics.
411947 -
411948 -     On 030430 Walt sent an acknowledgement with copies to Stuart and
411949 -     to Pat Lincoln at SRI.
411951 -      ..
411952 -     [On 030501 Walt has staff reviewing SDS and Com Metrics; expects
411953 -     to report progress OA 030508. ref SDS 50 0001
411954 -
411955 -
411956 -
411957 -
411958 -
411959 -
411960 -
411961 -
411962 -
411963 -
411964 -
4120 -
Distribution. . . . See "CONTACTS"