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S U M M A R Y


DIARY: January 23, 2002 03:57 PM Wednesday; Rod Welch

Student requests assistance for paper on cognitive overhead.

1...Summary/Objective


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SUBJECTS
Cognitive Overhead Time Create Structure for Knowledge Management IB
Cognitive Overhead Time Decide to Open Links and Read People Get Los
Context Chronologies Story Analysis Report History Who What When Whe
Knowledge Space Peirce Semotic Theory of Continual Thought Builds Kn
Organizational Memory Knowledge Repository Hisotry Experience Lesson
Email Inadequate Paradigm Shift from Documents to Organizational Mem
Organizational Memory DKR Knowledge Experience Lessons Learned, Conk
Organizational Memory Supports Culture to Knowledge DKR Knowledge Sp
Cognitive Overhead Time to Create Structure Links and Open Links Res

7211 -
7211 -    ..
7212 - Summary/Objective
7213 -
721301 - Follow up ref SDS 14 SU6K
721302 -
721303 - Received a request today from a graduate student in Brazil, Delguel
721304 - Arcanjo, asking for support preparing a masters thesis on cognitive
721305 - overhead. ref DIT 1 0002
721306 -
721307 -     [On 050218 added cognitive overhead to NWO. ref SDS 19 PPSQ
721309 -      ..
721310 -     [On 050517 PhD student requests support for doctorial paper on
721311 -     cognitive overhead; review cost savings based on theory of rework.
721312 -     ref SDS 20 NG5J
721314 -  ..
721315 - Cognitive overhead was first reviewed on 940527 as the burden of time
721316 - to create structure with IBIS practices for making meetings productive
721317 - with organization that helps convert information into knowledge.
721318 - ref SDS 4 F95N  On 010410 Jeff Conklin uses cognitive overhead to
721319 - describe the burden of time for creating and opening links.
721320 - ref SDS 14 SU6K  Clear, concise, complete communication developed on
721321 - 960620. ref SDS 6 1643  On 990419 reviewed self-evident benefits of
721322 - adding links for traceability to original sources that strengthen
721323 - accuracy and understanding of context.  At that time, judicious review
721324 - procedures were discussed to reduce the psychological burden on
721325 - transformation from information to a culture of knowledge. ref SDS 10
721326 - 2601
721328 -      ..
721329 -     [On 050517 study on cognitive overhead shows widespread resistance
721330 -     to investing time for due diligence to collaborate, communicate,
721331 -     investigate that levearages limited experience, because people do
721332 -     not have time to think. ref SDS 20 PY4U
721334 -  ..
721335 - Knowledge Management is another expression for cognitive overhead that
721336 - is a lot of hard work investing time for proactive management,
721337 - reviewed recently on 000307, ref SDS 11 5182, which reflects Covey's
721338 - view that "good management" habits essential for success are hard to
721339 - form, reviewed on 921205. ref SDS 2 6013  The same problem of
721340 - cognitive overhead allocating time to organize information is
721341 - reflected in the common experience of "not enough time to think,"
721342 - cited on 970910. ref SDS 7 3479
721344 -  ..
721345 - Delguel has contacted Jeff Conklin for assistance.
721347 -  ..
721348 - On 011010 there is a long history of people objecting to opening links
721349 - for reasons that could be ascribed to "cognitive overhead."
721350 - ref SDS 16 KW6L
721352 -  ..
721353 - Cognitive overhead presents a dilemma and tension between thinking and
721354 - doing things reflected by the difference between knowledge and
721355 - information that distinguishes good management from bad management,
721356 - explained in POIMS. ref OF 1 8536  The eight (8) steps of
721357 - Communication Metrics reveal a broader scope for cognitive overhead
721358 - that merely linking, listed on 001219. ref SDS 13 4W4L
721359 -
721361 -  ..
721362 - Submitted ref DIT 1 0001 to Delguel saying...
721363 -
721364 -   1.  Reaching out to industry for researching a thesis on "cognitive
721365 -       overhead" for a masters degree shows valuable initiative.
721366 -
721367 -       Work in SDS and POIMS implements ideas from experts like
721368 -       professor Conklin. ref DIT 1 0001
721370 -        ..
721371 -       Cognitive overhead explains time for...
721372 -
721373 -           a.  adding structure to information that creates effective
721374 -               organization for understanding context, and for...
721375 -
721376 -           b.  adding links to understand alignment and chronology,
721377 -               and for...
721379 -                ..
721380 -           c.  people to decide to open links.
721381 -
721382 -       ...as shown in the record on 010420. ref SDS 14 SU6K
721384 -        ..
721385 -   2.  Professor Terry Winograd at Stanford University has written and
721386 -       taught for many years in the field of AI that applies cognitive
721387 -       science in formulating technology. ref DIT 1 1V6G  A recent
721388 -       meeting on 011219 discussed issues related to your subject of
721389 -       cognitive overhead. ref SDS 17 GS7I
721390 -
721391 -            [On 050517 PhD student requests support for doctorial paper
721392 -            on cognitive overhead; review cost savings based on theory
721393 -            of rework. ref SDS 20 NG5J
721395 -        ..
721396 -   3.  Recommend relying on the work of experts like Professor
721397 -       Winograd, and also Professor Conklin, who Delguel has already
721398 -       contacted. ref DIT 1 JU6O
721400 -        ..
721401 -   4.  Another good source is Doug Engelbart who has worked for many
721402 -       years on creating useful technology. ref DIT 1 LV7I  Doug
721403 -       invented the computer mouse while at SRI in the 1960s and was a
721404 -       pioneer in starting the Internet.  He has written widely on
721405 -       using technology for augmenting intelligence.  Doug received the
721406 -       National Medal of Technology in the year 2000 for his lifetime
721407 -       accomplishments that advance core technologies, as reported on
721408 -       001114. ref SDS 12 0001
721410 -        ..
721411 -   5.  The thesis on "cognitive overhead" has a number of potential
721412 -       meanings which are slightly different, ref DIT 1 2Y8J, depending
721413 -       on the particular discipline being pursued, i.e., for cognitive
721414 -       science in psychology, or for management science, and/or for
721415 -       computer science.
721417 -        ..
721418 -   6.  "Cognitive overhead" arises from the common practice of
721419 -       analysis, ref DIT 1 EX8O, and stands in greater relief using the
721420 -       flexible structure of Knowledge Space explained in POIMS.
721421 -       ref OF 1 2300  This new structure applied with software
721422 -       technology enables an intelligence process for constructing
721423 -       alignment with links that impart causation. ref OF 1 6649
721424 -       Routinely discovering and maintaining experience to understand
721425 -       cause and effect inherently comprises a body of knowledge that
721426 -       significantly extends traditional literacy, ref OF 1 ER3G, by
721427 -       integrating time and information, ref OF 1 0367, as shown in the
721428 -       record on 010420. ref SDS 14 SU6K  In management science,
721429 -       "overhead" is generally considered research, planning and
721430 -       authority that guides deployment of direct labor for efficient
721431 -       production, often with a disapproving perspective as unnecessary
721432 -       largess, see for example Drucker's work reviewed on 931130.
721433 -       ref SDS 3 2552
721434 -
721435 -          [On 050218 added cognitive overhead to NWO. ref SDS 19 PPSQ
721437 -        ..
721438 -   7.  An example from technology is a software engineer who programs a
721439 -       computer; in construction an architect designs piping, and a
721440 -       plumber installs the piping.  In all cases, people who perform
721441 -       direct labor are managed by a team leader, a foreman, project
721442 -       manager, VP and CEO, who do not do any programming, nor design
721443 -       and install piping, i.e., they are "overhead." ref DIT 1 P05F
721445 -        ..
721446 -   8.  Similarly, in human cognition, thinking, analysis and
721447 -       intelligence that convert information into knowledge mostly
721448 -       occur on automatic pilot in the background of the subconscious
721449 -       mind, i.e., it is "cognitive overhead," since it seems free and
721450 -       doesn't seem to be allocated to anything in particular, as
721451 -       explained in POIMS, ref OF 1 LE6L, whereas, the conscious span
721452 -       of attention that receives sensory perception seems to be doing
721453 -       the actual work of deciding moment-to-moment what to say and do
721454 -       in performing tasks, and so when focused on one task, it has
721455 -       limited capacity to focus on others. ref DIT 1 K25M
721457 -        ..
721458 -   9.  Since "intelligence" seems free, nobody wants to pay for
721459 -       investing time to aid cognitive overhead that strengthens
721460 -       intelligence, ref DIT 1 R56L, again POIMS. ref OF 1 LE6L
721462 -        ..
721463 -  10.  If all of the mind's attention is devoted to receiving and
721464 -       sending information, then there is not enough time for cognitive
721465 -       overhead to make the connections of cause and effect that enable
721466 -       accurate understanding, ref DIT 1 TE3I, and so "information
721467 -       overload" results when intelligence fails to keep up with the
721468 -       pace of daily activity.  People get mixed up, ref OF 1 1299,
721469 -       leading to continual bumbling and rework. ref OF 1 07CE and
721470 -       ref OF 1 5582
721472 -        ..
721473 -  11.  This creates demand for technology that aids cognitive overhead
721474 -       by making it faster and easier to convert information into
721475 -       "knowledge," ref DIT 1 RF4K, as further explained in POIMS.
721476 -       ref OF 1 6221
721478 -        ..
721479 -  12.  A year or so ago an oil rig collapsed off the coast of Brazil.
721480 -       Most likely this was caused by a little deviation that
721481 -       compounded over time, ref DIT 1 RG5H, because not enough
721482 -       cognitive overhead was used, as occurred on the Columbia Space
721483 -       Shuttle in 1986, as reported on 921021. ref SDS 1 4499
721485 -        ..
721486 -  13.  In this context "cognitive overhead" might be said to fit within
721487 -       a theory of knowledge based on an architecture of human
721488 -       cognition, ref DIT 1 VK6G, or thought, also, intelligence, as
721489 -       set out in POIMS. ref OF 1 0367
721491 -        ..
721492 -  14.  The work of professor George Miller on limitations of cognition
721493 -       and mental "recoding," ref DIT 1 6O6N, also, called
721494 -       paraphrasing, that causes meaning drift, was reviewed on 990303.
721495 -       ref SDS 8 6120
721497 -        ..
721498 -  15.  Professor Thomas K. Landauer's work with LSA explains how
721499 -       meaning drift may occur in the human mind, and so may relate to
721500 -       a paper on "cognitive overhead," ref DIT 1 HP7L, as reported on
721501 -       960518. ref SDS 5 3734
721503 -        ..
721504 -  16.  More recently Steven Pinker at MIT has observed that meaning
721505 -       drift is a "feature not a bug" of human cognition, ref SDS 9
721506 -       3196, which implies that when people do not have enough time, or
721507 -       are otherwise unwilling to invest time for, what might loosely
721508 -       be called, "cognitive overhead," ref DIT 1 0R8I, to maintain
721509 -       alignment, the human mind innately relies on understanding the
721510 -       gist of things by filling in the gaps with common sense
721511 -       impressions that are often incorrect, leading to loss, conflict,
721512 -       crisis and calamity. More cognitive overhead is then needed to
721513 -       "debug" working cognition the way an engineer debugs a software
721514 -       program, as explained in POIMS. ref OF 1 5795
721515 -
721516 -
721517 -
721518 -
721519 -
721520 -
721521 -
721522 -
721523 -
7216 -