THE WELCH COMPANY
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San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: March 24, 1999 10:50 PM Wednesday; Rod Welch

Received call from Dixi at IBM about applications integration.

1...Summary/Objective
2...Communication Metrics Provides Useful Intelligence
3...IBM Found SDS Has Excellent Capability
4...New Improvements Deliver Anytime, Anywhere Intelligence
5...Intelligence Offers Self-evident Benefits - "Pretty Neat"


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CONTACTS 

SUBJECTS
IBM, SDS Trial with OS2 in Boca
Locate Decision Maker

0604 -    ..
0605 - Summary/Objective
0606 -
060601 - Follow up ref SDS 15 0000, ref SDS 14 0000.
060602 -
060603 - Dixi seems to have called on a general inquiry from IBM's data base
060604 - listing Welch as an "applications integrator."  I explained IBM's
060605 - review of Communication Metrics and gave her the web site address.
060606 -
060607 - Submitted ref DIT 1 with link to this record.
060608 -
060609 -
060610 -
0607 -
0608 -
0609 - Discussion
0610 -
061001 - Communication Metrics Provides Useful Intelligence
061002 -
061003 - Dixi is with IBM in Atlanta.
061004 -
061005 - Her records show Welch is an application integrator.  She is calling
061006 - to inquire about something??  Her territory is California.
061007 -
061008 - My last contact with IBM was a letter, ref DIP 4, on 951025 to Steve
061009 - Mills, ref SDS 15 9492, following up their TechCon event on 951011.
061010 - ref SDS 8
061011 - ..
061012 - Dixi asked about my work?
061013 -
061014 - I explained efforts to move civilization forward using automated
061015 - integration of time and information to improve the alphabet as a basic
061016 - "knowledge" system.  Knowledge primarily comes from recognition of
061017 - cause and effect, which derives from patterns of chronology.  The
061018 - common name for this process is "intelligence.", ref OF 1 0582, My
061019 - technology supports this process, and now we can use the Internet to
061020 - deliver useful "intelligence" anytime, anywhere.
061021 -
061022 - Adding "intelligence" to management improves earnings, avoids
061023 - mistakes, reduces conflict and stress from information overload.
061024 -
061025 - Dixi said that sounds useful.  She asked how it works?
061026 -
061027 - It requires a new technology I call POIMS, ref OF 1, tools to apply
061028 - it, which I call SDS, and a new management science which I call
061029 - Communication Metrics.  There is a web site that explains it...
061030 -
061031 -                       http://www.welchco.com
061032 -
061033 -     I cautioned Dixi to only go a few levels deep in this environment,
061034 -     and below the 2nd level, generally read only a few sentences,
061035 -     before returning to the prior level.
061036 -
061037 -        [On 990419 developed review guidelines. ref SDS 22 2320]
061038 -
061039 -  ..
061040 - IBM Found SDS Has Excellent Capability
061041 -
061042 - IBM reviewed this system on 941114. ref SDS 1
061043 -
061044 - This review showed "...excellent capability that spans IBM's Workflow
061045 - and Communications development groups." ref SDS 1 5380
061046 -
061047 -    The need for this new capability is seen from the record on 950120.
061048 -    ref SDS 4 0059 and later on 970910. ref SDS 16 3479
061049 -
061050 -    It is explained in the New World Order... paper. ref OF 2 5653
061051 -
061052 - On 941114 IBM planned further review, ref SDS 1 9481, but then decided
061053 - to buy Lotus Notes instead. ref SDS 6 6006
061054 -
061055 - On 970328 The U.S. Army Corps of Engineers reported that Communication
061056 - Metrics supports a viable "intelligence" role. ref DRP 1 6172
061057 -
061058 -      This supplements engineers, accountants, psychologists, planners,
061059 -      salesmen, chemistry, and other existing crafts and disciplines.
061060 -
061061 - On 990304 USACE recommends Corps-wide use. ref SDS 21 1070
061062 -
061063 -
061064 -
061065 - New Improvements Deliver Anytime, Anywhere Intelligence
061066 - Intelligence Offers Self-evident Benefits - "Pretty Neat"
061067 -
061068 - Improvements in 1997 using the Internet to deliver work product add
061069 - considerable value, ref SDS 17 9999, since the review by IBM in 1994.
061070 -
061071 - Dixi said she would like to investigate this.  She gave her email
061072 - address...
061073 -
061074 -                     ddgrif@us.ibm.com
061075 -
061076 - If Dixi sees self-evident benefits, found on 981119, ref SDS 19 2272,
061077 - or if she feels this system is "pretty neat," as reported on 981104,
061078 - ref SDS 18 4320, there may be a basis to proceed, picking up where we
061079 - left off in 1994. ref SDS 1 9481
061080 -
061081 - These methods are new and counterintuitive, and so are hard to grasp
061082 - immediately, as explained on 990303, ref SDS 20 2016, and shown in my
061083 - letter to Max Wideman. ref DIP 5
061084 -
061085 - To make progress, Dixi should read a little about it, beginning with
061086 - the meeting on 941114, that shows assessment by her IBM colleagues.
061087 - ref SDS 1 2473  Then try to write out some sentences to explain it.
061088 -
061089 - Try to explain Communication Metrics to other people who are not in
061090 - her chain of command.
061091 -
061092 - Forward my letter to others to see if they feel it is "pretty neat,"
061093 - can they see "self-evident" benefits?
061094 -
061095 - Call me back and try to explain it to me.
061096 -
061097 - After all of that, she can try to explain it to her boss.  If she
061098 - tries to explain it to her boss first, there is little chance she will
061099 - succeed.
061100 -
061101 -
061102 -
061103 -
061104 -
061105 -
0612 -