CONTACTS 
0201 - Science Applications                 619 546 6000
020101 - Mr. Roy Roebuck, Ph.D.

SUBJECTS
Knowledge Management, Definition
Cognitive Science, Knowledge Management
Computer Science, Knowledge Management
GEM Roy Roebuck

0706 -    ..
0707 - Summary/Objective
0708 -
070801 - Follow up ref SDS 60 0000, ref SDS 59 0000.
070802 -
070803 - Roy submits thoughtful analysis of broad themes and important details
070804 - of Communication Metrics.  It appears there may be some complimentary
070805 - synergy between his work in GEM and Communication Metrics. ref SDS 0
070806 - 2180
070807 -
070808 -     [On 990224 submitted response. ref SDS 62 0000]
070809 -
070810 -     [On 990225 Roy submits good explanation of benefits from using
070811 -     Communication Metrics and SDS. ref SDS 63 6956]
070812 -
070813 -     [On 990310 reviewed Roy's "Offer" of services. ref SDS 66 2829]
070814 -
070815 -     [On 990427 Roy submits initial draft of proposal for research
070816 -     grant from NSF. ref SDS 67 0001]
070817 -
070818 -     [On 000125 Roy submits ideas for Dynamit Knowledge Repository
070819 -     (DKR) project presented by Doug Engelbart through a Colloquium at
070820 -     Stanford. ref SDS 70 2850]
070821 -
070822 -
070823 -
070824 -  ..
0709 -
0710 -
0711 - Progress
0712 -
071201 -  ..
071202 - GEM and Communication Metrics May be Complimentary
071203 -
071204 - Received ref DRT 1 from Roy on my letter ref DIP 2 sent yesterday...
071205 - ref SDS 60 9500
071206 -
071207 - Roy distinguishes his work from mine...
071208 -
071209 -     1.  Communication Metrics supports unstructured information in
071210 -         narrative form. ref DRT 1 2541
071211 -
071212 -           [On 990225 Roy submits good explanation of benefits from
071213 -           using Communication Metrics and SDS. ref SDS 63 6956]
071214 -
071215 -     2.  GEM supports structured information in "object" form, which he
071216 -         indicates is more reflective of the "right" side of an image
071217 -         file, ref DRT 1 7515
071218 -
071219 -           [On 000125 Roy seems to report GEM supports unstructured and
071220 -           unstructured information. ref SDS 70 3397]
071221 -
071222 - ..
071223 - I looked at the flow chart listed in Roy's letter....
071224 -
071225 -        http://one-world-is.com/rer/dem/slides/img101.gif
071226 -
071227 -    ...which is entitled....
071228 -
071229 -
071230 -                  Progression of Written Information
071231 -
071232 -
071233 -    ...and dated 981224, coypright Roybuck, 1982 - 1998.
071234 -
071235 - Initially I am impressed that we began work on our "systems" about the
071236 - same time, 1982 - 1983, although I did not really hit on the key
071237 - concept of SDS until about 1985.
071238 -    ..
071239 - Not sure if Roy is referring to the "right side" as the section
071240 - labeled "Thinking Style" or elements in the larger flow chart, which
071241 - has a listing...
071242 -
071243 -
071244 -                        Entity
071245 -                     Relationship
071246 -                       Data Base
071247 -
071248 -
071249 -                         Fact
071250 -                         Dense
071251 -                         Matrix
071252 -                         Table
071253 -
071254 -                    ..
071255 -                    Aggregrate Table
071256 -
071257 -
071258 -                     Knowledge Base
071259 -
071260 - Actually, he clarifies by linking to another diagram...
071261 -
071262 -            ttp://one-world-is.com/rer/dem/slides/img090.gif. 071263 -
071264 - ...which is entitled...
071265 -
071266 -  ..
071267 -
071268 -      Progression of Written Information - Adding Structure and Order
071269 -
071270 - This seems to be a detailed presentation of img101.gif.  Maybe he is
071271 - referring to the three (3) structures at the bottom of the chart that
071272 - are identified as...
071273 -
071274 -                         Data Star
071275 -                         Data Snowflake
071276 -                         Data Jewel
071277 -
071278 - My guess is that this is the focus of his work.  He is developing
071279 - applications for these structures or systems.
071280 - ..
071281 - Roy's capabilities demonstrates the complexity of management
071282 - that requires a lot of highly qualified people, like Roy, to address
071283 - the wide range of subjects for effective Enterprise Management, as
071284 - explained in POIMS. ref OF 1 8536
071285 -
071286 -     [On 990310 reviewed Roy's "Offer" of services. ref SDS 66 2829]
071287 -
071288 -     [On 000125 Roy submits proposal to Colloquium at Stanford to use
071289 -     GEM for Enterprise Management. ref SDS 70 2850]
071290 -
071291 -  ..
071292 -
071293 - The "left side" shows...
071294 -
071295 - The GEM diagram shows on the left side...
071296 -
071297 -
071298 -          Item (word)
071299 -          Sentence
071300 -          Paragraph
071301 -          Document       Index
071302 -
071303 -                                  Catagory
071304 -
071305 -
071306 -                                  Outline
071307 -                               Lists of lists
071308 -
071309 -                                   Tree
071310 -
071311 -                                Directory
071312 -                                 Catalog
071313 -
071314 - ..
071315 - This seems representative of my approach with the SDS program,
071316 - whose aim is to provide some structure to otherwise free flowing
071317 - narrative so we can get a chunk that is needed later on and grow the
071318 - structure and value of the system.
071319 -
071320 -
071321 -
0714 -

SUBJECTS
Water into Wine; PC subject of
Alphabet Improved by Time Intelligence
Writing SDS Adds Value with Traceability
Difficult to Understand
Knowledge Space Continuous Stream of
Writing Improved Add Time Intelligence for
Intelligence Chronology Causation
Writing Expedited by SDS

2111 -
211101 -  ..
211102 - Turning the Water into Wine Takes "Time"
211103 - Improving Alphabet May Be Easier and More Useful than it Sounds
211104 -
211105 - My letter yesterday (on 990217) to Roy said...
211106 -
211107 -       ... the big objective to move civilization forward requires
211108 -       improving the alphabet, which has evolved over the past 5,000
211109 -       years into an excellent "public utility" for creating
211110 -       information, explained on 970116. ref SDS 43 0002  But it is
211111 -       weak as a "knowledge" system, because "alphabet" technology
211112 -       depends on the human mind for remembering connections over time.
211113 -       A book cannot connect its contents to the experience of the
211114 -       reader, nor to actions taken as a consequence.  Only human
211115 -       intelligence, explained in POIMS, ref OF 1 0561, connects the
211116 -       information in a book or a letter, with the experience of the
211117 -       reader.  Since experience is the accumulation of information
211118 -       over time, and segmented by subjects into chronologies of cause
211119 -       and effect, it seems to follow that technology which integrates
211120 -       time and information to leverage human experience, should
211121 -       provide a very big advance, as related in POIMS, ref OF 1 3742,
211122 -       and further explained on 950204. ref SDS 15 4995
211123 -       ..
211124 -       What do you think?
211125 -
211126 - ...ref DIP 2 2700, again issued on 990217. ref SDS 60 9500
211127 -
211128 -       Roy replys in part...
211129 -
211130 -       As to the KMC focusing on "improving the alphabet".  I'm unsure
211131 -       what you mean. ref DRT 1 0426
211132 -
211133 - Roy goes on to offer important ideas on how technology influences
211134 - culture, and the limitations of bringing about sweeping change in the
211135 - diversity of civilization. ref DRT 1 4968
211136 - ..
211137 - This misses the point, as Roy anticipates.
211138 -
211139 - Here then is another stab on the "alphabet," first reviewed on 940609,
211140 - ref SDS 12 8854, again on 940611 at a PMI seminar citing the deferred
211141 - rewards of children investing time for learning, ref SDS 13 9044,
211142 - later on 960721, ref SDS 39 5294, again on 970116 citing the alphabet
211143 - as a "public utility," ref SDS 43 0002, and is, also, discussed in the
211144 - New World Order... paper (you have to read a few paragraphs to get to
211145 - it). ref OF 2 7055
211146 -
211147 - Alphabet technology is also discussed in POIMS. ref OF 1 ER3G
211148 -
211149 -     [On 991108 developed this idea further in reviewing the history of
211150 -     writing, ref SDS 69 3339, that shows the alphabet is an explosive
211151 -     technology that changed civilization. ref SDS 69 5628
211152 -
211153 -  ..
211154 - The alphabet is a technology for using small pictures called "letters"
211155 - to represent sounds, which when assembled, or connected, in different
211156 - ways, enable people to fairly quickly and flexibly give external form
211157 - to their internal thoughts, and preserve and protect them from the
211158 - passion and chaos which impacts our internal thoughts.  The power of
211159 - pictures and sound was reviewed previously on 940609. ref SDS 12 4671
211160 - On 960324 connectionist theory in cogntive science cited correlation
211161 - with alphabet technology. ref SDS 26 2025
211162 -
211163 -  ..
211164 - The alphabet is very powerful because organic structure of combining
211165 - letters means there is no limit to the ability of replicating mental
211166 - connections that express, build, shape, preserve and share knowledge,
211167 - which is the foundation of civilization.  Its weakness is the slowness
211168 - by which the analytical, "conscious," mind constructs understanding,
211169 - relative to instant recognition of meaning in the subconscious mind by
211170 - the eyes, i.e., a picture is worth a thousand words.  See though
211171 - Kissinger's worry that this seeming weakness of "understanding," may
211172 - actually be a strength vis a vis pictures that impart precipitous
211173 - impressions, as reviewed on 940609. ref SDS 12 4238
211174 -
211175 -     [On 990303 scientific paper explains human "intelligence" or human
211176 -     "thought" and "thinking" process information as "chunks" into a
211177 -     more useful form. ref SDS 65 2838]
211178 -
211179 -  ..
211180 - This system has evolved for 5000 years.  Today, huge industries
211181 - produce magazines, journals and books which constitute in some manner
211182 - what might be called civilized "knowledge."
211183 -
211184 - It seems to me, though, that books and other conventional uses of the
211185 - alphabet, including email and the web, are essentially linear.  They
211186 - start and end.
211187 -
211188 -  ..
211189 - Documents, then, are "objects" in the totality of "knowledge space."
211190 - ref SDS 38 3516   In this context, the web provides a capability that
211191 - is largely untapped.
211192 -
211193 -  ..
211194 - The human mind constructs "knowledge" by segmenting and organizing
211195 - information received in a continual stream.  So, I am thinking of
211196 - "improving" the system of the alphabet, ref SDS 0 3100, by adding a
211197 - time component to reflect the mind's ability to absorb a constant
211198 - stream of information, tie it together, organize it in contextural
211199 - chunks, and align it with everything else it already knows, or can
211200 - think of at the moment, and at another moment when more experience is
211201 - gained, align it some more with the stuff yesterday, last month, or 10
211202 - years ago, if it seems needed.
211203 -
211204 -     [On 990303 scientific paper seems to support concept of knowledge
211205 -     as the mind processing information, where the "process" is called
211206 -     "intelligence. ref SDS 65 2838]
211207 -
211208 -     [On 990615 submit proposal to NSF on improving the alphabet.
211209 -     ref SDS 68 4928]
211210 -
211211 -     [On 991108 developed this idea further in reviewing the history of
211212 -     writing. ref SDS 69 3339]
211213 -
211214 -  ..
211215 -
211216 -       Roy asks about Integrating Time and Information
211217 -
211218 - Roy observes " This clause doesn't convey meaning to me.  I need more
211219 - of the fundamental concepts... ref DRT 1 2681
211220 -
211221 -  ..
211222 - Roy asks about a User's Guide, ref DRT 1 5694 and finds the format of
211223 - links distracts from speed reading.  Roy offers ideas to improve these
211224 - features. ref DRT 1 3927
211225 - ..
211226 - I want to address these matters, but do not want to proceed too
211227 - quickly.  SDS is counter-intuitive and so takes a little time for
211228 - getting used to its conventions. see 910529, ref SDS 2 9989,
211229 -
211230 - Let's deal with the big picture a little more first.
211231 -
211232 -
211233 -
211234 -
2113 -

SUBJECTS
Knowledge Management
Business Intelligence
Document Management
Repository of Experience
Enterprise Workflow

2808 -
280801 -  ..
280802 - GEM Powerful Enterprise Solution - Cost/Benefit Difficult to Quantify
280803 -
280804 - I reviewed the web site for the GEM presentation given to the military
280805 - which is referenced somewhere in Roy's submission.
280806 -
280807 -
280808 -                   http://one-world-is.com/rer/ue-gem/
280809 -
280810 -
280811 -    ...entitled...
280812 -
280813 -            A Unitary / Ecological Approach to Information
280814 -                     and Information Technology
280815 -
280816 -     [On 990226 discussed with Morris. ref Sds 64 3420]
280817 -
280818 -     [On 990310 reviewed Roy's "Offer" of services. ref SDS 66 2829]
280819 -
280820 - It is very impressive.  The 40 or so slides are complex and thorough,
280821 - reflecting a lot of thought and innovation in the design.  I have not
280822 - absorbed GEM well enough to pass an exam on this presentation, but the
280823 - "tree" concept seems to reflect the idea that there are a lot of
280824 - important connections out of sight "below ground" which impact what we
280825 - see above ground.
280826 -
280827 - My guess is that Communication Metrics fits into GEM somewhere, based
280828 - on the flow diagrams Roy submits today.  For example, Communication
280829 - Metrics posits an "intelligence" role to discover connections that are
280830 - outside our span of attention, which embematically is the root
280831 - structure of the tree concept.
280832 - ..
280833 - I am intrigued by the need and potential to develop a design
280834 - that supports multiple Communication Managers, or even enables a lot
280835 - of people to support themselves.  This requires interfaces between
280836 - data bases, and GEM seems to contemplate this requirement.
280837 -
280838 -      [On 990225 Roy submits ideas on this. ref SDS 63 8895]
280839 -
280840 - Right now, although there is much resistance, we can put a single
280841 - individual into an organization, large or small, and immediately begin
280842 - to improve performance, earnings and generate significant cost
280843 - savings.  It requires no one to change anything they are doing, they
280844 - don't have to learn anything new, the work just starts getting done
280845 - much better, mistakes are avoided and opportunities are discovered.
280846 -
280847 - That is the power of adding intelligence to management. ref OF 1 5884
280848 -
280849 - GEM seems to be an "enterprise workflow" system that requires
280850 - significant investment of time and expense before it begins to produce
280851 - anything.  So, this presents a risk as to whether the investment will
280852 - actually improve performance and earnings.
280853 -
280854 - Slide #21 on "value" showed there are no estimates of cost/benefit
280855 - offered as yet because it is hard to quantify.  We have wrestled with
280856 - this, for example on 971007. ref SDS 51 3889
280857 -
280858 -
280859 -
280860 -
2809 -

SUBJECTS
Roebuck, Roy, GEM

2904 -
290401 -  ..
290402 - Common Development Objectives, Ideas for Cooperation - GEM and SDS
290403 -
290404 - It might turn out that Communication Metrics could be a path for
290405 - implementing a larger system like GEM.
290406 -
290407 - Enabling customers to begin realizing immediate value within a few
290408 - months of using Communication Metrics, then using the savings from
290409 - that effort to justify implementing larger scale systems, could be an
290410 - effective sales path.
290411 -
290412 - Roy mentions, from a different perspective, the desire of people to
290413 - get immediate benefits. ref DRT 1 4096
290414 -
290415 - The "virtual office" may be an effective way to summarize this
290416 - benefit, and cost analysis on 990201 suggests a way to quantify value
290417 - from scaling up to a large system like GEM. ref SDS 57 6925
290418 -
290419 - Of course this presuposses there are customers able to recognize
290420 - savings from Communication Metrics that result from adding
290421 - intelligence to management.  We are slowly gathering evidence of this
290422 - modern "miricle," and so it remains a big challenge as seen from the
290423 - record on 981027. ref SDS 54 7315  Yet, this may still be easier than
290424 - getting customers to see cost savings from what appears to be the
290425 - large effort and cost to implement GEM.
290426 -
290427 - The discussion with Major Blechinger at USACE this morning is an
290428 - example of the challenge. ref SDS 61 0000
290429 -
290430 -  ..
290431 -
290432 - Challenge is realizing synergy between complementary ideas: how to
290433 - meld control of the microcosm by Communication Metrics, as discussed
290434 - with Dave Vannier at Intel on 950927, ref SDS 17 5412, with large
290435 - scale macro capabilities of GEM?
290436 -
290437 -      [On 990225 Roy submits ideas on this. ref SDS 63 8895]
290438 -
290439 -      [On 990226 discussed with Morris. ref Sds 64 3420]
290440 -
290441 -      [On 990310 reviewed Roy's "Offer" of services. ref SDS 66 2829]
290442 -
290443 -      [On 990515 developed study issues for proposal to obtain NSF
290444 -      grant funding.
290445 -
290446 -
290447 -
290448 -
290449 -
290450 -