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S U M M A R Y


DIARY: February 15, 1999 02:33 PM Monday; Rod Welch

Received letter from Roy Roebuck on Knowledge Management.

1...Summary/Objective
2...Management Solves Entropy Caused by Expanding Information Technology
3...Jeremy Campbell's Work Supports Useful Technology for Management
4..."Oneness" and GEM Link Past, Future, Infinite and Microcosm
5...Organization and Context Provide Connections that Yield Meaning


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CONTACTS 
0201 - Science Applications                 619 546 6000
020101 - Mr. Roy Roebuck

SUBJECTS
Thinking Through Writing
Management is ART & Poetry
Knowledge Management, Definition
Cognitive Science, Knowledge Management
Computer Science, Knowledge Management
Enterprise Workflow
Business Intelligence Look for Stuff
Entropy in Communications/Information
New World Order - Information

1411 -    ..
1412 - Summary/Objective
1413 -
141301 - Follow up ref SDS 53 0000, ref SDS 51 0000.
141302 -
141303 - Received thoughtful letter explaining new ideas (Oneness, GEM) that
141304 - fit pretty well with Communication Metrics, particularly on organic
141305 - structure.  Jeremy Campbell's writings support Communication Metrics,
141306 - and are cited in Roy's letter.  GEM was reviewed by the government in
141307 - the early 90s, but not supported.
141308 -
141309 -     [On 990217 submitted reply to Roy. ref SDS 54 0000]
141310 -
141311 -
141312 -
141313 -
141314 -  ..
1414 -
1415 -
1416 - Progress
1417 -
141701 - Management Solves Entropy Caused by Expanding Information Technology
141702 -
141703 - Received ref DRT 1 0000 from Roy Roebuck with SAIC in San Diego, who
141704 - responds to my inquiry on 990213 from the review of the KM web site.
141705 - ref SDS 53 5347
141706 -
141707 - Roy asks how I came to contact him? ref DRT 1 4473
141708 -
141709 - He supports the notion of "management science," ref DRT 1 5760, based
141710 - on defining "management," as bringing order to the natural entropy of
141711 - human interaction, from an encyclopedia of management. ref DRT 1 5256
141712 - Roy cites "negative entropy" as the organizing principal of the
141713 - universe.  The definition seems supportive of work on 960321 to define
141714 - Communciation Metrics as a new "management science." ref SDS 22 8888
141715 -
141716 -        [On 990314 encyclopedia of management cited. ref SDS 55 6048]
141717 - ..
141718 - How does this relate to recent work in physics on "string"
141719 - theory that seeks a unifying equation or explanation of existence?
141720 -
141721 - Roy clarifies the notion of "management science" as entailing "art"
141722 - because of the human dimension. ref DRT 1 5967  POIMS embodies this
141723 - idea in the description...
141724 -
141725 -         The art of automated management for the 21st Century
141726 -
141727 -     ... ref OF 1 0000
141728 -
141729 - How can management science solve the expanding universe of information
141730 - that causes business systems to degrade toward entropy and fail, due
141731 - to limited span of attention, as reviewed on 970829? ref SDS 46 7721
141732 - and previously on 970707. ref SDS 44 0108
141733 - ..
141734 - Roy seems to note that technology is compounding the challenge
141735 - of information overload ("noise"), rather than advancing the ball on
141736 - management science, ref DRT 1 7399, which supports the New World
141737 - Order... paper. ref OF 2 1675
141738 -
141739 -
141740 -  ..
141741 - Jeremy Campbell's Work Supports Useful Technology for Management
141742 -
141743 - Roy cites Campbell's writing in "Grammatical Man" for key precepts of
141744 - management, ref DRT 1 5256, possibly including the "negative entropy"
141745 - idea, discussed above. ref SDS 0 3510
141746 -
141747 - Another of Campbell's books, "The Improbably Machine" on how the human
141748 - mind works, is a strong influence on Communication Metrics, reviewed
141749 - on 900303. ref SDS 1 4284
141750 -
141751 -
141752 -
141753 -
141754 -
1418 -

SUBJECTS
Management is ART & Poetry
Knowledge Management, Definition
Cognitive Science, Knowledge Management
Business Intelligence
Meaning Connections Cause Effect
Subject Index Intelligence Adds Value
Context Linking Analysis Intelligence Adds

2710 -
271001 -  ..
271002 - "Oneness" and GEM Link Past, Future, Infinite and Microcosm
271003 - Organization and Context Provide Connections that Yield Meaning
271004 -
271005 - Roy cites negative entropy principal as pointing to ultimate unity,
271006 - where everything is related, i.e., time. space, meaning, such that
271007 - current divisions of "knowledge" into science, religion, technology,
271008 - the arts are leading toward an evolutionary change in the human
271009 - species. ref DRT 1 6890
271010 -
271011 - There may be a "religious" aspect of Oneness.  Not sure if Roy read
271012 - enough of the New World Order... paper to see how religion is applied
271013 - to support technology. ref OF 2 4723
271014 -
271015 - The idea of universal "relatedness," or "Oneness," may be supported in
271016 - part by Landauer's paper on Plato's Problem that discusses human
271017 - knowledge acquisition, and maintains that new information received by
271018 - a particular brain, impacts the "meaning" of everything previously
271019 - encountered ("known) by that mind, which was analysed on 960322 in
271020 - developing concepts of organic subject structure for Communication
271021 - Metrics. ref SDS 23 7749
271022 - ..
271023 - GEM is a "General Enterprise Model" Roy has developed that maps
271024 - information into six (6) major catagories, to support what he calls
271025 - "Context Management." ref DRT 1 4602
271026 -
271027 - GEM uses a standardized method to organize things called an...
271028 -
271029 -                         Object Model
271030 -
271031 -     ... ref DRT 1 3975
271032 -
271033 - This would be very useful for Communication Metrics under reasoning on
271034 - 960322. ref SDS 23 7749  Clearly managing "knowledge" requires an
271035 - organization method and/or theory, which is the purpose of the SDS
271036 - Subject Index.  Roebuck's "Object Model" may supplement Subject
271037 - Indexing.
271038 -
271039 - "Context" is a requirement of Communication Metrics accomplished in
271040 - part by the design of SDS, as explained in POIMS.  ref OF 1 9006  It
271041 - was reviewed on 960518 to formulate "Knowledge Space," ref SDS 35 3374
271042 - as reported on 960620. ref SDS 36 3516
271043 -
271044 -      [On 990427 Roy prepared a draft proposal to NSF on researching
271045 -      context management to support Enterprise Management. ref SDS 56
271046 -      3360]
271047 - ..
271048 - Roy recognizes that Communication Metrics uses organic subject
271049 - structure, and asks if there is an implementation. ref DRT 1 8745
271050 -
271051 -      [On 990217 sent letter explaining application by USACE, which
271052 -      explains the SDS program. ref SDS 54 0000, see for example the
271053 -      report at ref DRP 2 8449]
271054 -
271055 - Roy's work was reviewed by the government fairly deeply in 1990-1992,
271056 - but the concepts were not understood, the workload was perceived as
271057 - too great and not economical.  He feels new technology has improved
271058 - cost/benefit. ref DRT 1 5365
271059 - ..
271060 - Roy's experience reflects the history of Communication Metrics.
271061 - Cost/benefit of 10:1 must still overcome ignorance, fear and denial
271062 - endemic to decision making in large organizations that most need
271063 - "intelligence," as seen from the record on 981027. ref SDS 50 7315
271064 -
271065 - On 990127 review by HQUSACE does not sound promising. ref SDS 52 7399
271066 -
271067 - Wonder how Roy is advancing GEM and what role the Knowledge Management
271068 - group contributes, since KM seems to be mainly a computer science
271069 - approach?
271070 -
271071 -
271072 -
271073 -
271074 -
271075 -
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271077 -
271078 -
271079 -
271080 -
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271084 -
Distribution. . . . See "CONTACTS"