CONTACTS 
0201 - U.S. Army Corps of Engineers         202 761 0011
020101 - Mr. Robet C. Gordon; 202 761 8745
020102 - Construction and Design Branch, CEMP-EC
0202 - U.S. Army Corps of Engineers         415 977 8501 fax 8483
020201 - San Francisco District
020202 - Mr. Thompson F. Keesling, Architect; Assistant Chief
020203 - Construction Operations Division
0203 - U.S. Army Corps of Engineers         217 373 7216 800 872 2375
020301 - Dr. Moonja Kim, Ph.D.; Chief
020302 - Business Processes Division, CERL-PL-B
0204 - U.S. Army Corps of Engineers         202 761 0011
020401 - Mr. James Lovo; Chief, CEMP-EC =202 761 4804 fax 4783
020402 - Construction and Design Branch, CEMP-EC
0205 - U.S. Army Corps of Engineers         217 373 7216 800 872 2375
020501 - Mr. Mike Case; Chief
0206 - Intel Corporation                    408 765 8080
020601 - Mr. Morris E. Jones; Director of Architecture =408 545 9521

SUBJECTS
COE Evaluation Communication Metrics
USACE CESPN CSB Review
Wider Use Communication Metrics
Experience, Need Broader Base
SAD Tests New Methods
HQ Review CEMP
HQ Support Local Command Review
Environmental Management

1510 -    ..
1511 - Summary/Objective
1512 -
151201 - Follow up ref SDS 14 0000, ref SDS 13 0000.
151202 -
151203 - Bob was out, so talked to Jim who advised that Bob has been out of the
151204 - office the past few days.  Bob is gathering information for a report
151205 - to Jim.  We should hear from Bob tomorrow.  Called Mike Case at CERL
151206 - who provided perspective on the Communication Metrics web site, and
151207 - ideas on explaining "intelligence."  Coordinated on getting a
151208 - technical explanation of SDS that does not disclose proprietary
151209 - information.  Notified Tom Keesling of call from Bob tomorrow.
151210 -
151211 - Submitted ref DIT 1 0000 with link to this record and to background on
151212 - work with Moonja Kim, requested by Mike. ref SDS 0 3462
151213 -
151214 -     [On 981210 received letter from Mike. ref SDS 15 0000]
151215 -
151216 -
1513 -
1514 -
1515 - Discussion
1516 -
151601 -  ..
151602 - Implementation Planning
151603 -
151604 - Follow up ref SDS 14 2699, ref SDS 13 3851.
151605 -
151606 - Called Bob and got no answer.
151607 -
151608 - Called Jim Lovo.
151609 -
151610 - Explained Bob's request for an Implementation Plan, ref DRP 9 3258,
151611 - and my response, ref DIP 7 7324, both issued on 981202. ref SDS 13
151612 - 0000
151613 -
151614 - Mentioned planning on 981203 that Bob wanted to discuss implementation
151615 - requirements on 981204. ref SDS 14 5218
151616 -
151617 - Jim advised that Bob has been out of the office.
151618 - ..
151619 - Jim talked to Bob yesterday and Bob advised he is gathering
151620 - information from Mike Case in the Construction Management Lab at CERL,
151621 - and from other other sources.
151622 - ..
151623 - I mentioned work last year with Moonja Kim at CERL.  On 971104
151624 - she reported favorably on Communication Metrics.  ref SDS 5 3330  We
151625 - reviewed how this method supports other promising research objectives
151626 - at CERL. ref SDS 5 1232  Moonja was supportive at a meeting in
151627 - Washington D.C. on 971202. ref SDS 6 3176. I last talked to her on
151628 - 980908. ref SDS 7 9960
151629 -
151630 - Jim said that Moonja works with Mike.
151631 -
151632 - Jim has asked Bob for a report with an Executive Summary, explanation
151633 - of the system, pluses and minuses, and a conclusion.
151634 -
151635 - We considered that the report issued by the San Francisco District on
151636 - 970328, ref DRP 1 6172 (received on 970418. ref SDS 4 3368), uses the
151637 - format Jim wants, and so may support Bob's report to Jim.
151638 -
151639 - Jim will ask Bob to update me tomorrow when he returns to the office.
151640 -
151641 -     [On 981210 called and left message for Bob. ref SDS 16 3978]
151642 -
151643 -     [On 981218 CEMP has draft report. ref SDS 17 3850]
151644 -
151645 - Jim saw my letter to Bob last week, ref DIP 7 7324, but has not had
151646 - time to read it because he is working on a task that needs his full
151647 - attention.
151648 -
151649 -
151650 -
151651 -
1517 -
1518 -
1519 - 0903 called Moonja
1520 -
152001 - Moonja's line was busy for 30 minutes or so.
152002 -
152003 -
152004 -  ..
1521 -
1522 -
1523 - 1004 called Mike Case
1524 -
152401 -  ..
152402 - Cost Savings Warrant Expanded Study
152403 -
152404 - Mike recalled discussions with Bob about developing an Implementation
152405 - Plan for 6 months, from the work on 981202. ref SDS 13 3851
152406 -
152407 - We considered that a 6 month implementation planning effort is one
152408 - conceptual initiative for discussion with Bob.
152409 -
152410 - I asked Mike for ideas on planning implementation of new systems?
152411 -
152412 - Mike mentioned that implementation might entail review of business
152413 - processes then preparing a data structure to meet those requirements.
152414 -
152415 - We considered that Communication Metrics does not require review of
152416 - business processes.  It is a new process that adds "intelligence" to
152417 - whatever is already being done, without any burden on anyone to change
152418 - anything they are doing.  Overtime people adjust work practices based
152419 - on self-interest desire to get things done faster and easier.
152420 -
152421 - A "subject index," or more broadly an "organic subject structure," is
152422 - prepared using existing control critieria intended to guide the work,
152423 - but which are ignored in daily decision making due to limited span of
152424 - attention. (see POIMS ref OF 1 3955)  Communications Metrics uses the
152425 - SDS program to align daily management details with these control data
152426 - structures to show accomplishments and gaps in meeting objectives.
152427 - Managers are thereby alerted to focus on the gaps that are otherwise
152428 - outside their span of attention.  This process of expanding span of
152429 - attention, improves results, as observed by USACE on 961105. ref SDS 3
152430 - 1220
152431 -
152432 - Mike advised that vendors typically pay for studies to demonstrate
152433 - cost and benefits of new products.  Here, however, we are dealing with
152434 - a new work role which is supported by advanced technology. The record
152435 - of cost/benefits todate shows a strong likelyhood that a government
152436 - sponsored study would yield additional savings.
152437 -
152438 - Since the government sponsored the first study, and it returned
152439 - substantial savings, why not expand the study to get more savings?
152440 -
152441 - Risk is minimized because Communication Metrics is used to perform
152442 - work that is needed by the government.
152443 -
152444 - Mike has reviewed the Communication Metrics web site, and the reports
152445 - issued by CESPN on 970328, ref DRP 1 6172.  He has seen the cost
152446 - savings report issued on 971007. ref DRP 2 0129  He feels these
152447 - reports offer jargon, which require more study to validate potential
152448 - savings.
152449 -
152450 - The recent report on 981022 by CESPN District Counsel says...
152451 -
152452 -       I can state with certainty that Communication Metrics saved us
152453 -       $187,500 on the RWQCB fine that the Port tried to collect from
152454 -       the Corps.
152455 -
152456 -   ...see para 5, ref DRP 4 6237, of report received into the record on
152457 -   981027. ref SDS 8 7315
152458 -
152459 - This new report shows a cost/benefit of 4:1 which may warrant support
152460 - by the government for further study.  Investing in further study,
152461 - assures the government of a stake in the testing process that is
152462 - essential to validate results.
152463 -
152464 -
152465 -  ..
152466 - Research on Artificial Intelligence Helps Study on Comm Metrics
152467 -
152468 - Mike advised of having talked to Jim Lovo yesterday about
152469 - Communication Metrics.
152470 -
152471 - He was not aware of work by Moonja Kim last year, discussed with Jim
152472 - this morning. ref SDS 0 5508
152473 -
152474 - Moonja observed my using the SDS program to generate and retrieve
152475 - "intelligence" at a meeting in HQ on 971202. ref SDS 6 0000
152476 -
152477 - I will send Mike some background on work with Moonja.
152478 -
152479 -      Did this via ref DIT 1 0000.
152480 -
152481 - Mike's education and research has been in artificial intelligence.  He
152482 - cited the classic perspectives of "intelligence" as...
152483 -
152484 -      1.  manipulation of symbols
152485 -
152486 -      2.  connectionist theory
152487 -
152488 - Communication Metrics seems more closely aligned with connectionist
152489 - theory, from the review of Tom Landauer's paper on...
152490 -
152491 -       A Solution to Plato's Problem: The Latent Semantic Analysis
152492 -       Theory of Acquisition, Induction, and Representation of
152493 -       Knowledge
152494 -
152495 -    ...which is reviewed on 960518. ref SDS 2 8811
152496 -
152497 - While we talked, Mike reviewed the explanation of "intelligence" in
152498 - the POIMS paper. ref OF 1 0582
152499 -
152500 - I explained "Intelligence" helps people grasp the potential for a new
152501 - work role to improve management and savings, similar to Project
152502 - Management, Construction Management, CEFMS, RMS, and other new systems
152503 - that have been introduced in the past decade.
152504 -
152505 - Mike's training and research on artificial intelligence could be very
152506 - effective in guiding the application of Communication Metrics within
152507 - USACE.
152508 -
152509 -
152510 -  ..
152511 - Communication Metrics on the Internet is "pretty neat"
152512 - SDS Software is Complex, Needs a "Pilot", i.e., New Work Role
152513 -
152514 - Mike asked for details on how the software works?  He feels this
152515 - is missing from the web site.
152516 -
152517 - Mike noted the difficulty of disclosing intellectual property.
152518 -
152519 - Generally, software explanations are avoided in business discussions
152520 - because the SDS program is complex, due to the inherent complexity of
152521 - "managing," as shown in the POIMS paper. ref OF 1 6011
152522 -
152523 - A program schematic indicates the complexity of SDS. ref OF 2 3385
152524 -
152525 - Disclosing SDS features and functions leads to discussion about why
152526 - this that or the other is needed. "Couldn't we just do this; or,
152527 - couldn't we just do that?"  This leads to more complexity and people
152528 - get tired and ask for a simple explanation.
152529 -
152530 - As a result, we propose using a "pilot" for the SDS program.  Like a
152531 - pilot skilled in using specialized transportation tools, called
152532 - airplanes, Communication Managers use specialized intelligence tools.
152533 - This specialization relieves managers from the burden of learning to
152534 - do with technology what they already sort-of know how to do based on
152535 - life experience.  The "pilot" for SDS relieves managers from the
152536 - psychological toll, time and skill needed to prepare useful
152537 - "intelligence," similar to the early scribe in ancient times.
152538 -
152539 - We considered briefly the CIA support role to organize, align, analyse
152540 - and summarize details for the President of the United States.  The
152541 - evolution of the information environment, 50 years after the inception
152542 - of the CIA, now makes it cost effective, with the use of SDS, to apply
152543 - an "intelligence" role to improve daily management more broadly, as
152544 - explained in the POIMS paper. ref OF 1 0582
152545 - ..
152546 - Integration with the Internet this past year, provides an easy
152547 - way for people to interact with Communication Metrics, and in doing so
152548 - to grasp benefits of a faster, better way to work, summarized by the
152549 - CESPN-CSG report on 981103 that this is "pretty neat." ref DRP 5 4550
152550 -
152551 - "Intelligence" delivered by Internet enables people to experinece
152552 - self-evident benefits from clear, concise and complete communication,
152553 - more commonly described as "neat" and "cool," from review on 981106.
152554 - ref SDS 9 2070
152555 -
152556 -
152557 -
1526 -
1527 -
1528 - 1053 called Morris at Intel
1529 -
152901 -  ..
152902 - Need Technical Explanation of SDS
152903 -
152904 - I explained the delimma of providing a technical explanation of SDS
152905 - for Mike, without disclosing proprietary information. ref SDS 0 3975
152906 -
152907 - I gave an example, Morris' explanation on 910810 that SDS integrates
152908 - relational and hierarchial data base structures. ref SDS 1 7793 Maybe
152909 - this goes in the direction that Mike wants based his experience with
152910 - AI.
152911 -
152912 - Morris said it is difficult to provide technical details on cutting
152913 - edge stuff that also protects proprietary rights to intellectual
152914 - property.  He will try to draft some language based on his technical
152915 - background, which I can use to explain SDS in a way that is helpful to
152916 - Mike.
152917 -
152918 - Forgot to ask if Morris has looked at the memory issue we discussed
152919 - last week?
152920 -
152921 -
152922 -
152923 -
1530 -
1531 -
1532 - 1204 called Tom at CESPN
1533 -
153301 -  ..
153302 - Coordinated with Tom Keesling at CESPN on Telecon for Tomorrow
153303 -
153304 - Advised of discussions with Jim, ref SDS 0 3800, and with Mike, per
153305 - above. ref SDS 0 6816
153306 -
153307 - Indicated we may have a telecon with Bob tomorrow, which was planned
153308 - on 981203. ref SDS 14 5218
153309 -
153310 -
153311 -
153312 -
1534 -