U.S. Army Corps of Engineers

San Francisco District

333 Market Street; Room 806A

San Francisco, CA  94105 1905




Memorandum

October 22, 1998

CESPN-OC  (Merry Goodenough, ESQ)

To:  CESPN-CO (Tom Keesling)

Subject:  Communication Metrics Cost Savings





    
      
  1.  References

    

      
          
    1.  Keesling memo August 3, 1998
          
      
          
    2.  CESPN Report to CEMP dated Oct 7, 1997
          Communication Metrics Cost Savings
          
      
          
    3.  CON OPS Report to Contracting Division dated March 28, 1998
          Communication Metrics.
 


    

    
      
  2.  I have reviewed
      
      Communication Metrics on the web, using the link in
      
      your letter dated Aug 3, 1998, which requests my comments, ref a.
      The web version does solve
      the access problem I
      
      experienced previously.
      At times it is slow, especially during web "rush hour."
 

      
    
      
  3.  Communication Metrics provides a thorough record of daily management
      details, yet has the ability to summarize, which is useful.
 

      
    
      
  4.  I was unable to open
      
      "Jim Stout's initial assessment," and therefore
      could not determine if Communication Metrics was more or less effective
      than estimated in the
      
      cost savings report,
      ref b.  Moreover, I am not
      certain as to whether preliminary assessment of savings was prepared in
      an appropriate manner, in light of the fact that the original price was
      $43M and eventually ended up to be over $73M, after the dust settled.
 

      
    
      
  5.  I can state with certainty that Communication Metrics saved us $187,500
      on the RWQCB fine that the Port tried to collect from the Corps.
 

      
    
      
  6.  Again, I still wonder how one ensures that the data input is objective,
      relevant, and accurate without spending a great deal of time on quality
      assurance.









Merry Goodenough, ESQ