CONTACTS 
0201 - Chips & Tech.                      408 434 0600
020101 - Mr. Morris E. Jones
020102 - Vice President =Ext. 4283
020103 - Advanced Products =fax 434 0765

SUBJECTS
Demonstrations
PMI Event Program, Planning, Speakers, Jul Event
Intel, David Vannier

0605 -    ..
0606 - Summary/Objective
0607 -
060701 - Follow up ref SDS 16 line 25.
060702 -
060703 - Completed analysis of meeting with Intel.  Bill DeHart was here and
060704 - gave preliminary comments.
060705 -
060706 - Submitted letter confirming understandings to Dave, ref DIT 2 line 30.
060707 -
060708 - Called Morris and sent copy of ref DIT 2 line 30 to him via internet
060709 - zip file.
060710 -
060711 -
060712 -
060713 -
060714 -  ..
0608 -
0609 -
0610 - Progress
0611 -
061101 -  ..
061102 - Intel Opportunity for PMI and SDS
061103 -
061104 - Today, I finally completed writing the notes in a way that lead an
061105 - Intel reader toward investigating SDS, as well as contributing to the
061106 - PMI event program.  Actually these are different forms of the same
061107 - objective, discussed at ref SDS 15 line 700, which flow from David's
061108 - goal for automation set in 1991 at ref SDS 15 line 282.
061109 -
061110 -     [See follow up at ref SDS 27 8767.]
061111 -
061112 - Last night I called Morris and discussed at length the ideas of
061113 - encouraging Intel to contribute toward investigating SDS, POIMS and
061114 - Communication Metrics for the reasons at ref SDS 15 6021, ref SDS 15
061115 - 8943, ref SDS 15 6493, ref SDS 15 7732 and ref SDS 15
061116 - ..
061117 - Morris commented that Intel might simply develop the idea of SDS
061118 - as an operating system for people and organizations, per ref SDS 15
061119 - 8400.
061120 -
061121 - I indiated my experience that people have a hard time grasping the
061122 - underlying concepts of POIMS, ref SDS 1 9441, but that in any case to
061123 - move forward we need to take some prudent chances.
061124 -
061125 -
0612 -
0613 -
061301 -
0614 -

SUBJECTS
Management productivity & Teamwork
Learning, Continual
Traceability to Original Sources
Executive Support, Collaboration
Shared Knowledge & Privacy
Maintain Shared Knowledge
New World Order - Information Highway
E-Mail Management
Email Improved by SDS Organization
Collaborate
Market Potential
Evaluate existing condition

2215 -
2216 -
2217 - 1215 meeting with Bill
2218 -
221801 - Bill was here for the meeting with Denis Henmi, which was cancelled
221802 - per ref SDS 17 line 69.
221803 -
221804 - He took a look at the meeting notes with Intel.
221805 -
221806 - Here are his initial observations:
221807 -
221808 -    1.  The value of automated tools is related to the amount of time a
221809 -        manager uses it.
221810 -
221811 -    2.  He indicated there appears to be a strong case for project
221812 -        managers to apply traceability and continual learning,
221813 -        discussed at ref SDS 15 line 164 and ref SDS 15 line 175.
221814 -        ..
221815 -    3.  He said using SDS to manage email by integrating it into
221816 -        the work flow, including controllable action items, seems to
221817 -        work well based on our collaboration the past few months using
221818 -        the Internet.
221819 -
221820 -           Comment
221821 -
221822 -           We talked about extending the collaboration by Bill
221823 -           commenting on my SDS records that treat issues of common
221824 -           interest, through his SDS records returned via internet.
221825 -
221826 -        [See goals at ref SDS 22 line 215, IBM presentation ref SDS 19
221827 -        line 124, showing demand for better collaboration, meeting with
221828 -        Corps of Engineers, explaining scope of collaboration, ref SDS
221829 -        25 line 151.]
221830 - ..
221831 - Build and maintain shared meaning is at ref SDS 25 line 185.
221832 -
221833 -
221834 -
221835 -
221836 -
2219 -

SUBJECTS
PMBOK

2404 -
240401 -  ..
240402 - PMBOK Scope Review
240403 -
240404 - We considered bringing these ideas forward to those reviewing the
240405 - PMBOK as elements that should be expressly called out.  This would
240406 - enable PMP testing to include ideas like communication metrics.
240407 -
240408 - Bill said he saw something recently that indicated it will be another
240409 - 6 months before the current draft PMBOK Guide is adopted.  It will be
240410 - another 6 months after before PMP testing is based on the new Guide.
240411 -
240412 -
240413 -
240414 -
2405 -

SUBJECTS
Conflict with Existing Methods
Cultural Shock, Communication Metrics
Toffler, Future Shock, New Age
New World Order - Information Highway
Ignorance, Fear, Denial
Exposure to Detail is Shocking
Communication Manager Raises Issues, Not
Details of Thinking Shocking when 1st
Ignorance, Fear, Denial, Communication

3812 - Discusison
3813 -
381301 -  ..
381302 - Bill said he looked at the background submitted to Ahmet on the the
381303 - PMI project at ref SDS 11 3829.  He feels this may have shocked Ahmet
381304 - for the reasons at ref SDS 15 2867 and ref SDS 15 3095, and this led
381305 - to recent changes in the PMI Event Program direction, ref SDS 12 1111.
381306 -
381307 -  ..
381308 - Why Communication Manager is Needed
381309 -
381310 - A key issue is that people are not used to seeing reports of what they
381311 - have said and done, ref SDS 4 4920.  People are not used to seeing the
381312 - details of daily work, which generally becomes a blur, essentially
381313 - "water under the bridge." People are not used to seeing the structured
381314 - SDS format that integrates dialog with other sources, events, people
381315 - and analysis.  People are not used to this level of accountability of
381316 - their management practice.
381317 -
381318 -  ..
381319 - This is an understandable fear.  Communication Metrics, however,
381320 - offers the helping hand that makes accountability an advantage, rather
381321 - a fearsome sword of Damacles, by increasing the chances of discovering
381322 - miscommunication before mistakes occur that cost most money, and
381323 - discovering opportunity in time to take advantage.
381324 -
381325 - These results come from...
381326 -
381327 -      Investing Intellectual Capital       ref SDS 15 3316,
381328 -      Adding "metrics" to communication    ref SDS 5 0333,
381329 -      Encyclopedia of daily information    ref SDS 6 3994
381330 -      Management is complex                ref SDS 7 8896.
381331 -
381332 -  ..
381333 - Communication Metrics makes being accountable a blessing because
381334 - getting credit for better performance leads to advancement and higher
381335 - income.
381336 -
381337 -      [See meeting with Morris at ref SDS 23 7308, and with Jack
381338 -      Farless at Corps of Engineers. ref SDS 24 2277
381339 -
381340 -      [On 961017 USACE staff report shock. ref SDS 28 2863]
381341 -
381342 -      [On 971202 HQUSACE staff were shocked by complexity of management
381343 -      details. ref SDS 29 2409, ref SDS 29 2837.]
381344 -
381345 -  ..
381346 - Culture shock seems to aries from a combination of...
381347 -
381348 -
381349 -                    Ignorance Fear and Denial
381350 -
381351 -
381352 -      ...described in reviewing Tom Landauer's book "The Trouble with
381353 -      Computers" at ref SDS 10 4334, discussion with Morris at ref SDS
381354 -      7 3003, and Ross at ref SDS 14 4920.
381355 -
381356 -      On 950911 Toffler's book "Future Shock" from new realities
381357 -      arriving faster than people can absorb change. ref SDS 13 4E3N
381358 -
381359 -      See also discussion...
381360 -
381361 -           new methods take time to learn       ref SDS 2 9441
381362 -           managers fear change                 ref SDS 20 3867
381363 -           managers wary of new methods         ref SDS 20 1341
381364 -           future is rushing toward us          ref SDS 20 3885,
381365 -           change requires transitioning        ref SDS 23 8846.
381366 -
381367 -       ..
381368 -      An explanation of what people need to learn or experience in
381369 -      order to overcome ingorance and fear is at ref SDS 6 0550.
381370 -
381371 -      Discussion with Santa Clara University are at ref SDS 21 5592.
381372 -
381373 -      Discussion with Ron Buck on ref SDS 3 1829 for example of
381374 -      "denial" and "last withhold" and of culture shock at ref SDS 3
381375 -      2285; on inadequacy of hand written notes at ref SDS 9 5509.
381376 -
381377 -      Examples of difficulty introducing new methods are at ref SDS 8
381378 -      line 111 and with Morris at ref SDS 23 line 419, see Corps of
381379 -      Engineers, ref SDS 26 line 100.
381380 -
381381 -
381382 -
381383 -
3814 -

SUBJECTS
New World Order - Information Highway;
Mail is Not Delivered; Information Management (IT)
Communications; Risk Management

4306 -
430601 -  ..
430602 - Problems on the Information Highway
430603 -
430604 - Communication Metrics posits that the flow of information has
430605 - increased to the point that people are overwhelmed, ref OF 1 line 55.
430606 - They are unable to absord and integrate new information into their
430607 - workflow in a way that permits making the right connections.  One
430608 - dimension of this is inability of information to reach its
430609 - destination.
430610 -
430611 -     [See follow up at ref SDS 18 line 65.]
430612 -
430613 - I called Morris this afternoon and asked what would be the best way to
430614 - send a copy of the notes of the discussion with Intel, to him.  I
430615 - recalled that correspondence mailed to him does not seem to get
430616 - through and that there has been no response from him to queries
430617 - about whether specific e-mail in zip format was received successfully.
430618 - ..
430619 - Morris said he thinks some of it was, but that he forgot to
430620 - respond.
430621 -
430622 -
430623 -
430624 -
430625 -
430626 -
430627 -
430628 -