CONTACTS 
0201 - IBM PC Software Development        914 766 1400 fax or 800...
020101 - Mr. Dick Sullivan; Manager of Marketing =914 766 1340
020102 - Work Group Solutions Marketing fax =914 766 9147 fax

SUBJECTS
SDS Marketing, Developing Leads, Industry Contacts
Support for Product Development, IBM
SDS Demonstrates Benefits Organizational Memory Intelligence Knowledge
Bumbling Common Lost Letter Confirming Planning for Joint Development
SDS Demonstrates Benefits Organizational Memory Intelligence POMIS Te
Sullivan, Dick SDS Demonstrates Benefits of POIMS Technology to Impro
Bumbling Lost Letter Confirming Planning for Joint Development SDS to
Document Management Planning Fail at IBM

3610 -    ..
3611 - Summary/Objective
3612 -
361201 - Follow up ref SDS 10 0000.
361202 -
361203 - Dick advised he has not received the letter, ref DIP 6 0001, which was
361204 - re-submitted on 941130, ref SDS 10 0740, on planning for an IBM/Welch
361205 - project for developing and marketing SDS to enable better management,
361206 - as he noted during our meeting on 941114, ref SDS 6 5380, and which we
361207 - set as an objective to investigate during a meeting at COMDEX on
361208 - 911114. ref SDS 6 9481
361209 -
361210 - We discussed the need for strong leadership to get us headed in the
361211 - same direction.
361212 -
361213 - Dick agreed.  He plans to use the Welch record of the meeting on
361214 - 941114 to explain and demonstrate benefits of SDS for improving daily
361215 - management.  Dick said he has never seen work product like SDS
361216 - supports.  He feels this is a big opportunity for IBM and Welch to
361217 - strengthen SDS and create a new market that IBM can exploit,
361218 - reflecting article on IBM's objectives reported on 940609. ref SDS 5
361219 - LC7R
361220 - ..
361221 - Dick's favorable comments on SDS align with Leo Annab's remarks
361222 - on 931215 concerning SDS features that are unique for improving daily
361223 - management. ref SDS 1 HG4K
361224 - ..
361225 - The opportunity for IBM is reported in an article reviewed on
361226 - 960409 that explains IBM CEO Lou Gerstner working 12 hour days in
361227 - constant communication and there is difficulty planning. ref SDS 5
361228 - LC7R
361229 -
361230 -     [On 950113 Ralph reports that Dick and Jim gave up on the SDS
361231 -     initiative. ref SDS 12 5833
361232 - ..
361233 - Dick said Barbara is a contract support person.
361234 -
361235 - He will check with Barbara when she comes in to get my letter.
361236 -
361237 - Gave Dick my number at PG&E.
361238 -
361239 -
361240 -
3613 -
3614 -
3615 - 1020 called Barbara back
3616 -
361601 - Talked to Linda.  She said Barbara is Dick Sullivan's secretary. She
361602 - is in the office but is not at her desk.  Linda expects Barbara to
361603 - return in about 15 minutes.
361604 -
361605 -
361606 -  ..
3617 -
3618 -
3619 - 1027 Barbara called back
3620 -
362001 - She remembers our discussing this on 941130, ref SDS 10 0740, and
362002 - recalls receiving the second copy of my letter. ref DIP 6 0001
362003 -
362004 - Barbara feels that Dick has received it.
362005 -
362006 - She found an entry in their log for 941125, but could not find the one
362007 - for after 941130 when the letter was re-submitted because the first
362008 - one was misplaced. ref SDS 10 0740
362009 -
362010 - Barbara asked me to re-send the fax.
362011 -
362012 -                     914 766 9147
362013 -
362014 -
362015 -  ..
362016 - Sent the letter again via fax.
362017 -
362018 - On 931229 Sheri had a similar problem. ref SDS 2 9870; and again on
362019 - 940114. ref SDS 3 6300  On 940120 Sheri's boss said things are very
362020 - hectic and so communication suffers. ref SDS 4 0980
362021 -
362022 -     [On 981027 similar scenario for USACE report that save government
362023 -     money. ref SDS 14 IA3G
362024 -
362025 -
362026 -
362027 -
362028 -  ..
3621 -
3622 -
3623 - 1056 called Barbara
3624 -
362401 - She said she has the fax.  She will put it on Dick's desk, and will
362402 - make a copy for Ralph.
362403 -
362404 -    [On 941209 Dick has the letter. ref SDS 11 3349]
362405 -
362406 -    [On 950120 no evidence Dick really got the letter. ref SDS 13 0059]
362407 -
362408 -
362409 -
362410 -
362411 -
362412 -
362413 -
362414 -
362415 -
362416 -
362417 -
362418 -
362419 -