CONTACTS 
0201 - IBM OS/2                           407 443 2000
020101 - Mr. Nick Centofonti; Vice President =407 443 9301   fax 982 7774

SUBJECTS
SDS Marketing, Developing Leads, Industry Contacts
Proposal, Contract & Support
Trial Installations
SDS Marketing, Sales, Sales discussions

0706 -    ..
0707 - Summary/Objective
0708 -
070801 - Per telecon at ref SDS 8 9750, Nick or Leo should call to set
070802 - demo meeting time and place.
070803 -
070804 - Talked to Sheri Tucker, transferred from Nick whose voice mail said
070805 - it was full.
070806 -
070807 - Sheri's voice mail transferred me to Sharon.  I asked for Leo Annab to
070808 - see where his letter is.  Sharon said Leo is in the office today.  She
070809 - will ask him to call back re SDS.
070810 -
070811 -     [On 941206 Dick Sullivan's office had similar problem, lost same
070812 -     letter 3 times. ref SDS 9 2952
070813 -
070814 -  ..
0709 -
0710 -
0711 - 0940 Sheri called back
0712 -
071201 - She said they did not send the letter for me that she typed on 940102
071202 - and dated 940104, because she thought it would be issued on that date;
071203 - however, it was not signed and so could not be sent.  She typed it
071204 - again, but then Nick did not come into the office.  Somehow the letter
071205 - got lost.  Nick has written it again, and now it is signed ready to
071206 - send to me.
071207 -
071208 -  ..
071209 - Sheri apologized for losing the letter because she has been trying to
071210 - get this out following up our discussion on 931229 when she explained
071211 - management challenges at IBM. ref SDS 5 9463
071212 -
071213 - Sheri wants to send it by fax in order to "expedite."
071214 -
071215 - I said don't "expedite."  That causes mistakes.  Everything takes
071216 - three times longer. I asked that she submit it in the mail so I can
071217 - scan it into the system.  This will give us control.
071218 - ..
071219 - She then transferred me to Leo Annab's voice mail, where I left
071220 - a message for Leo to call about scheduling a demonstration.
071221 -
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071228 -