CONTACTS 
0201 - Sandia National Laboratories       510 294 2569 fax 2338
020101 - Mr. Charles Oien; Manager MS 9032 =510 294 2134
020102 - Project Management & Engineering   =Telephone

SUBJECTS
SDS Marketing, Sales Developing Leads
Industry Contacts, Demonstrations
Para Manager, Communication Manager
Reengineer Project Management
Explaining SDS, POIMS
Deferred Rewards Defy Common Sense
Benefits, Immediate with Communication
SDS Applies TQM "Metrics"

1310 -    ..
1311 - Summary/Objective
1312 -
131201 - Followed up work at ref SDS 14 line 52.  Demonstrated SDS and evaluat-
131202 - ed implementation.  Chuck, Barry and Jerry attended.
131203 -
131204 -  ..
1313 -
1314 -
1315 - Discussion
1316 -
131601 - Everyone had read the POIMS and NWO... papers.
131602 -
131603 - Initially explained that SDS implements POIMS which embodies the
131604 - following disciplines:
131605 -
131606 -        TQM............................."re-engineer" management
131607 -        Information Highway.............managers need more "knowledge"
131608 -        Religion .......................linking creates "knowledge"
131609 -        Farming ........................investing pays off
131610 -
131611 -     ...we discussed "Murphy's Law" per PMI Asilomar conference, ref
131612 -     SDS 3 line 237.
131613 -
131614 -
131615 -
131616 -  ..
131617 - Communication Metrics
131618 -
131619 - Attendees were familiar with TQM, and the idea of metrics, but had not
131620 - heard about "communication metrics."  They will prepare notes of their
131621 - understandings, which provides a TQM "metric" as set out in the POIMS
131622 - paper under "Report" on page 3 and under "Communication Metrics" on
131623 - page 4, ref OF 1 line 339, and discussed further in review of Covey"s
131624 - book, "7 Habits of Highly Successful People, ref SDS 2 line 349.
131625 -
131626 -    [On 001219 steps using SDS for new way of working. ref SDS 18 QT6F
131627 -
131628 - Mentioned need for automated management solution, per IBM conference
131629 - ref SDS 8 line 354.
131630 -
131631 - ..
131632 - Discussed Peter Drucker's concept of management productivity as
131633 - reducing mistakes, ref SDS 13 line 39.
131634 -
131635 -           Stephen Covey, ref SDS 2 line 192.
131636 -
131637 -              ...and also at ref SDS 2 line 235.
131638 -
131639 -
131640 -  ..
131641 - Better Results are Immediate
131642 -
131643 - Chuck recognized that SDS automates the Franklin Day-Timer methods he
131644 - and others at Sandia are using now.  He indicated that the benefits of
131645 - using SDS occur months and years ahead, after many users are
131646 - exchanging information and ideas.
131647 -
131648 - I explained my experience that improvement begins immediately from
131649 - just one SDS user.  Sandia will get better analysis of things that
131650 - need to be done that are otherwise overlooked, fewer mistakes and
131651 - better follow up.
131652 -
131653 -      ..
131654 -     Re-engineer Management
131655 -     Communication Manager Like Para Legal
131656 -
131657 -     This requires an experienced executive, skilled with SDS to
131658 -     support a project manager.  Alternatively, it creates a new
131659 -     opportunity to lift the skills of secretaries and other admin
131660 -     support staff to create a new capability called "Para Manager" as
131661 -     set out in the work with Wayne Wetzel, Dep Dir, DNRC in Montana,
131662 -     on 911205. ref SDS 1 8402
131663 -
131664 -     Chuck can call Wayne for his observations about implementation,
131665 -     level of effort, impact, at:
131666 -
131667 -                             404 444 6722
131668 -
131669 -     [On 941010 favorable results at PG&E. ref SDS 17 7777
131670 -
131671 -
131672 -
1317 -
1318 -

SUBJECTS
SDS Marketing, Demonstrations
Trial Installations

1505 - Implementation
1506 -
150601 - Chuck said his group uses Macs.  I mentioned my initial letter to Jake
150602 - noting I am aware of this, ref DIP 1 line 34.  My purpose today is to
150603 - present ideas, so Sandia has some bench marks to define automated
150604 - management.
150605 -
150606 -       ..
150607 -      Comment on Mac Interface
150608 -
150609 -      We did not discuss the prospects that seem to be emerging of run-
150610 -      ning DOS aps on Macs.
150611 -
150612 -      I met with IBM later in the afternoon and asked about this, and
150613 -      will advise of the results (see follow up at ref SDS 15 line 54
150614 -      and ref SDS 16 line 47).
150615 -
150616 -
150617 -  ..
150618 - Prototype Evaluation
150619 -
150620 - We reviewed the ideas presented to Jake at ref SDS 10 line 149.
150621 -
150622 -      Chuck will discuss with Jake about Welch providing prototype
150623 -      management support of a month or so for a particular manager, so
150624 -      Sandia can evaluate improvement from SDS.  I advised the rate for
150625 -      this would be $75 per hour.  I mentioned Jake's intent to try SDS
150626 -      in October, per ref SDS 11 line 54.  Chuck and Barry feel this
150627 -      effort should commence in the near term.
150628 -
150629 -
150630 -  ..
150631 - Other Sandia Units
150632 -
150633 - Chuck will contact Carol Yarnal, Dir 5500, with Organization 5000
150634 - operations Center.
150635 -
150636 -     They have more flexibility and are using IBM compatible hardware.
150637 -
150638 -
150639 - Chuck feels the research staff at Sandia, Livermore is a good target.
150640 - He will investigate this and let me know about doing a presentation
150641 - for them.
150642 -
150643 -
1507 -