THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: February 14, 2001 02:08 AM Wednesday; Rod Welch

Alon Swartz follow up progress with SRI to pilot test BrowseUp.

1...Summary/Objective
2...BrowseUp Getting Some Open API's for SRI
3...Open Source Excellent for Improving Technology
4...SDS Foundation for New Venture Based on Secret of KM
5...Alon requests information on SDS.....
6...Information Overload Causes Rework, Mistakes, Escalates Cost


..............
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CONTACTS 
0201 - BrowseUp                             212 448 1280
020101 - Mr. Alon Schwarz; President & CEO =212 448 1280 Ext 105
020102 - alon@browseup.com

SUBJECTS
SRI Linking Technology BrowseUp Demonstrated for OHS/DKR Project
Beta Pilot Testing by OHS/DKR
Hyperscope Linking Presentation by Engineer from Isreal
BrowseUp Supports Linking Needed for Hyperscope
BrowseUp Getting Open API's for SRI

1107 -    ..
1108 - Summary/Objective
1109 -
110901 - Follow up ref SDS 43 0000, ref SDS 42 0000.
110902 -
110903 - Submitted ref DIT 1 0001 to follow up Alon's letters, ref DRP 6 0001
110904 - and ref DRP 7 0001, requesting a meeting on the OHS.
110905 -
110906 - Asked if he was able to contact Jim Spohrer or Pat Lincoln about
110907 - progress getting SRI to pilot test BrowseUp.
110908 -
110909 -     [On 010219 Melissa Hall says welchco.com support for intelligence
110910 -     reflects BrowseUp's work; offers demonstration. ref SDS 46 0001
110911 -
110912 -     [...same day, sent follow up to Alon. ref SDS 46 4V4H
110913 -
110914 -     [On 010226 sent follow up. ref SDS 47 0001
110915 - ..
110916 - Could not send email to Alon.  Got message saying his email
110917 - address does not accept return mail.  Logged onto his web page....
110918 -
110919 -
110920 -                   http://www.browseup.com
110921 -
110922 -
110923 - ...and sent a letter through his sales contact system.
110924 -
110925 - Tried to call BrowseUp and leave a voice mail that Alon has a letter
110926 - on his web page.  BrowseUp's voice mail connected to Alon's extension
110927 - at 105, but there was no instruction to leave a message.  Called back
110928 - and tried to connect to the operator, but same thing happened, so
110929 - could not leave a message.
110930 -
110931 -
110932 -  ..
110933 - BrowseUp Getting Some Open API's for SRI
110934 -
110935 -
1110 -
1111 -
1112 - 1309
1113 -
111301 - Per below, received ref DRT 2 0001 from Alon responding to my letter
111302 - this morning, ref DIT 1 0001, and saying he received it.
111303 -
111304 - Alon asks......
111305 -
111306 -     ....anything new on sri and us starting to work togather?  I am
111307 -     workinbg towards getting some open api`s for sri.
111308 -
111309 - This responds in part to my question about his progress with SRI
111310 - followin up telecon on 010205. ref SDS 43 Y6W9
111311 -
111312 - Submitted ref DIT 3 6U7J responding to Alon's information on
111313 -
111314 -    [On 010216 report that SRI has returned BrowseUp CDs, and plans to
111315 -    develop Hyperscope independently. ref SDS 45 H57L
111316 -
111317 -
111318 -
111319 -
111320 -
1114 -

SUBJECTS
Open Source Do Something Even If Wrong
Schwarz, Alon, BrowseUp
Core Design Technology Breakthroughs Not Conducive to Open Source
Management Cannot Make Assignments
Arguments About License and Ownership
BrowseUp Alon Schwarz Reviewing SDS for VC Support
VC Finance for SDS KM Project
BrowseUp, Alon Schwarz Provide VC for SDS KM Project
Customer Requests for Information

2012 -
201201 -  ..
201202 - Open Source Excellent for Improving Technology
201203 - SDS Foundation for New Venture Based on Secret of KM
201204 -
201205 - Follow up ref SDS 43 VNE4.
201206 -
201207 - The letter sent to Alon this morning, ref DIT 1 HH6M, per above, Asks
201208 - him to call about ideas on doing a KM project, per our telecon on
201209 - 010205. ref SDS 43 VNE4
201210 -
201211 -     [On 010219 received letter from Melissa at BrowseUp. ref SDS 46
201212 -     0001
201213 -
201214 -
201215 -
2013 -
2014 -
2015 - 1015
2016 -
201601 - Received ref DRT 1 0001 from Alon saying that BrowseUp tried to get
201602 - more information about SDS technology, but could not find any. Please
201603 - send anything that is relevant to evaluate if we can do anything with
201604 - it.
201605 -
201606 - This letter indicates he has not yet received ref DIT 1 0001 that was
201607 - sent this morning through the BrowseUp web site Contacts system,
201608 - because Alon's email was being blocked for some reason. ref SDS 0 IC3K
201609 -
201610 -  ..
2017 -
2018 -
2019 - 1036
2020 -
202001 - Submitted ref DIT 2 0001 responding to Alon's letter this morning.
202002 - ref DRT 1 0001  Explain having submitted ref DIT 1 0001 earlier this
202003 - morning asking his his progress with SRI, and suggesting we discuss
202004 - results from his review of welchco.com. ref DIT 2 3U8F
202005 -
202006 - This time the letter was sent successfully to Alon.
202007 -
202008 - Ask Alon if he has seen ref DIT 1 0001, since his letter ref DRT 1
202009 - 0001 does sounds like he has not seen it, particularly since he asks
202010 - for information on SDS, and ref DIT 1 HH6M provides a link to the
202011 - record of our telecon on 010205, ref SDS 43 VNE4, where there is a
202012 - direct link to welchco.com. ref DIT 2 XN6G
202013 -
202014 - Provide direct link to welchco.com, to supplement the prior notice on
202015 - 010205. ref SDS 43 VNE4
202016 -
202017 - Suggest we talk about things before too long. ref DIT 2 3U8F
202018 -
202019 -     ...below, Alon says he got this letter, but requests information
202020 -     on SDS, so we conduct a constructive discussion. ref SDS 0 IQ4H
202021 -
202022 -
202023 -
2021 -
2022 -
2023 - 1309
2024 -
202401 - Received ref DRT 2 0001 from Alon responding to my letter this
202402 - morning, ref DIT 1 0001, and saying he received evidently received
202403 - the letter early this morning, ref DIT 1 0001
202404 -
202405 -  ..
202406 - Alon requests information on SDS.....
202407 -
202408 -     I am in Israel. I got your message from our web site. I am going
202409 -     into a meeting that will end late, please send me any info/white
202410 -     papers of what you have so i can evaluate and talk to you knwoing
202411 -     a bit more on what we can do togather. hope all is well. anything
202412 -     new on sri and us starting to work togather? i am workinbg towards
202413 -     getting some open api`s for sri.
202414 -
202415 - This message is confusing because ref DIT 1 0001 provides a link to
202416 - information on SDS, per above. ref SDS 0 VNE4  Additionally, the reply
202417 - to Alon's first letter, ref SDS 0 6O4K, further provides a link to the
202418 - SDS web site, where he can obtain inforamtion on SDS. ref DIT 2 3U8F
202419 -
202420 -     [...below, analysis on impact of confusion. ref SDS 0 AX6G
202421 -
202422 -     [On 010219 Melissa offered to demonstrate BrowseUp based on
202423 -     examination of Com Metrics at welchco.com. ref SDS 46 0001
202424 -
202425 -     [...same day, sent follow up to Alon. ref SDS 46 4V4H
202426 -
202427 -     [On 010226 sent follow up. ref SDS 47 0001
202428 -
202429 -  ..
2025 -
2026 -
2027 - 1313
2028 -
202801 - Submitted ref DIT 3 0001 responding to Alon's letter asking for
202802 - information on SDS. ref DRT 2 0001
202803 -
202804 -     [On 010219 Melissa Hall says welchco.com support for intelligence
202805 -     reflects BrowseUp's work; offers demonstration. ref SDS 46 0001
202806 -
202807 -     [...same day, sent follow up to Alon. ref SDS 46 4V4H
202808 -
202809 -     [On 010226 sent follow up. ref SDS 47 0001
202810 -
202811 - Provide direct link to.....
202812 -
202813 -       welchco.com
202814 -
202815 -          http://www.welchco.com
202816 -
202817 -       Publications on the welchco.com
202818 -
202819 -          http://www.welchco.com/00601.HTM
202820 -
202821 -       POIMS listed on publications
202822 -
202823 -          http://www.welchco.com/03/00050/01/09/01/02/00030.HTM#0001
202824 -
202825 -
202826 - Cite telecon with Doug on 001027, where he comments favorably on SDS,
202827 - and links are discussed. ref SDS 26 0001  Alon's technology supports
202828 - links, so this record may catch his attention. ref DIT 3 PH7E
202829 -
202830 - Per above, mention recent information on SRI and BrowseUp. ref DIT 3
202831 - 6U7J
202832 -
202833 -     [On 010219 Melissa Hall says welchco.com support for intelligence
202834 -     reflects BrowseUp's work; offers demonstration. ref SDS 46 0001
202835 -
202836 -     [...same day, sent follow up to Alon. ref SDS 46 4V4H
202837 -
202838 -     [On 010226 sent follow up. ref SDS 47 0001
202839 -
202840 -
202841 -
2029 -

SUBJECTS
New World Order - Information Overload/Highway Implodes Enterprise Co
New Reality Management Imploding
Communication Cursory Incomplete Causes Rework Extra Cost
Executive Mindset Forage on Information, No Time Invest Intelligence,
Forage Meetings Discussions Email No Time to Invest

2508 -
250801 -  ..
250802 - Information Overload Causes Rework, Mistakes, Escalates Cost
250803 -
250804 - Alon's letter requesting information previously provided, per above.
250805 - ref SDS 0 IQ4H, raises a question of whether linking is valuable, if
250806 - an expert engineer on linking is unable to obtain needed information,
250807 - when provided a link?
250808 -
250809 - Alon indicates he was about to attend a long meeting at the time he
250810 - submitted a reply. ref SDS 0 IQ4H  This illustrates information
250811 - overload caused by limited time.  He may not have had time to click on
250812 - links.  He may further have been thinking about other matters, and so
250813 - the fact that information he requested was provided through a direct
250814 - link, may not have fit within his span of attention.
250815 -
250816 -     On 940609 Kissinger worries that executives do not have time for
250817 -     analysis, causes bumbling. ref SDS 1 4238
250818 -
250819 -     On 970910 problem explained that executives do not have time
250820 -     think, causing rework, bumbling. ref SDS 3 3479
250821 -
250822 - Alon's request for submission of information, already provided, poses
250823 - a significant danger of error and loss.
250824 -
250825 - Redundant submission compounds complexity causing confusion, which
250826 - causes mistakes that require rework that escalates cost.  Time must be
250827 - diverted from other matters, which may cause mistakes in unrelated
250828 - work, that then launches other cycles of rework.  Confusion from a
250829 - complex record causes mistakes that further escalate costs to correct
250830 - prior failed efforts at correcting information, which was actually
250831 - correct in the first place, as seems to have occurred here.
250832 -
250833 - USACE found "rework" is costly in a report on 971008. ref SDS 4 1273
250834 -
250835 - Other examples of this problem are reported on 950327. ref SDS 2 0200
250836 -
250837 -    On 000822 Intel reported poor management. ref SDS 18 019R  On
250838 -    000922 lower earnings forecast due to poor management, stock prices
250839 -    decline. ref SDS 21 0001
250840 -
250841 -    On 001207 stock prices fall because earnings fall, because too many
250842 -    people are having too many problems. ref SDS 31 V54M
250843 -
250844 -    On 010122 Curt Carlson at SRI advised that Information Overload is
250845 -    a significant problem that needs a solution. ref SDS 38 ZF4G
250846 -
250847 -    This is something SRI can research concerning need for KM to solve
250848 -    information overload and meaning drift, proposed on 001011.
250849 -    ref SDS 23 MN7F and ref SDS 23 NW6N   It was discussed with SRI on
250850 -    010122. ref SDS 38 EZ3I
250851 -
250852 -    It is an example of rework problem USACE reported on 971008.
250853 -    ref SDS 4 1273
250854 -
250855 -
250856 -
250857 -
250858 -
250859 -
250860 -
250861 -
250862 -
Distribution. . . . See "CONTACTS"