CONTACTS 
0201 - Knowledge Management Consortium, In                                                                                                                                O-00000744 0501
020101 - Mr. Mark McElroy; Chairman                                                                                                                                       O-00000744 0501
020103 - Governing Council                                                                                                                                                O-00000744 0501
0202 - Knowledge Management Consortium, In                                                                                                                                O-00000732 0101
020201 - Mr. John Maloney; President

SUBJECTS
Define KM Technology Augment Human Intelligence Competence Strengthe
Mechanized Knowledge False Dangerous Objects to Alphabet Technology
2 KM Groups AI Use Software Build Web Pages for Collaboration Ontolo
2 Groups Salesmanship Leadership TQM Builds Fantastic Social Connect
Deliberately Managing Conversation is KM
Culture Knowledge Transitions Foraging on Information in Garden of E
Knowledge Different from Information Requires Accumulating Consisten
IT Different from KM
Chronology Connects Stories History Define Knowledge Knowledge Cause
Dilemma Industry Doesn't Know How to Design KM
Customers Educate Experience Self-evident Benefits
Pilot Test Education Research SDS Enhances Alphabet Technology, 0010
KM = I + T + S, 000425
Education Scholarship Honoring Doug Engelbart Use SDS Learn KM Trans
Human Memory Brain Organic
Intelligence Integrates Time Converts Information into Knowledge New
Knowledge Theory Course
Paradigm Shift Documents to Knowledge Space
UN Problems Too Vast Lack Focus
Accountability by Linking
SDS Prototype OHS DKR Design, Jack Park
SDS POIMS Core Knowledge Management, 000517
SDS Proof of Concept DKR Knowledge Space, Jack Park, 000426
KM Secret of SDS
Define DKR
Knowledge Management, Define
OHS Define
SDS Method Basis OHS Architecture, Eric, 000824
SDS Type Design Continuous Knowledge Stream, 000227
SDS Core Capability DKR, 000227
KM Not Understood Secret of SDS
Culture of Knowledge Transition from Information Learn New Terms
SDS Supports KM OHS DKR, Jack Park
SDS Core Capability Amazing Ability to Perform KM, Jack Park
SDS Supports OHS DKR Objectives, Jack Park
Theory of Knowledge Needed, Rod Welch
Define Knowledge for Functional Purpose of KM, SDS
Mechanized Knowledge Dangerous Concept, John Maloney

4440 -
4440 -    ..
4441 - Summary/Objective
4442 -
444201 - Follow up ref SDS 57 0000, ref SDS 56 0000.
444202 -
444203 - Outstanding analysis from people in the KMCI program who continue a
444204 - dialog on the theory of knowledge, posed a few days ago. John Maloney
444205 - and Mark McElroy seem to concur that "mechanized " KM solutions are
444206 - not effective.  It is not clear if they would, or would not, support
444207 - Doug Engelbart's proposal for a DKR.  John does not take issue with
444208 - Mark's explanation that "knowledge" is "validated" information, which
444209 - sounds like they apply the test of experience. They do not discuss how
444210 - to implement this objective.  John explains that too much of a good
444211 - thing can be harmful, using food as an example.  This fits with Doug
444212 - Engelbart's global perspective on solving world problems. ref SDS 0
444213 - MV8R
444214 -
444215 -
444216 -
444217 -
444219 -  ..
4443 -
4444 -
4445 - Progress
4446 -
444601 - Mechanized Production of Knowledge False, Dangerous Idea
444602 - Alphabet Technology Gives Mechanical Form to Human Thinking
444603 -
444604 - Follow up ref SDS 6 8849.
444605 -
444606 - Received ref DRT 1 0001 from John Maloney commenting on the letter to
444607 - Mark McElroy, ref DIP 5 0001, asking how KMCI distinguishes knowledge
444608 - from information, and requesting an example of work being done that
444609 - illustrates this idea? ref DIP 5 005N on 001117, ref SDS 56 L98I, and
444610 - Mark's response, ref DRP 7 0001, received yesterday. ref SDS 57 0001
444611 -
444612 -     [On 001202 notified DKR team about participating in KMCI news
444613 -     dialog on world problems to learn theory of knowledge. ref SDS 62
444614 -     0001
444616 -  ..
444617 - Received a reply from Mark. ref DRT 2 0001
444619 -  ..
444620 - John draws from Mark's initial letter a belief or predicate in
444621 - large-scale, unbounded, and mechanized production of useful knowledge,
444622 - and cautions this is a false & dangerous presupposition. ref DRT 1
444623 - 9Q7M  He maintains linear, determinstic methods stifle creativity,
444624 - ref SDS 0 NZ3  POIMS explains SDS expands the traditional linear model
444625 - of literacy for applying alphabet technology. ref OF 1 HR3H
444627 -  ..
444628 - John's argument agains mechanistic production of knowledge reflects
444629 - Ron Buck's letter on 950517 proposing that mechanized documentation of
444630 - human understanding using the tools of literacy for writing conflicts
444631 - with common sense. ref SDS 6 8849  Later, on 991209 research shows
444632 - that fear of mechanized thinking using alphabet technology to improve
444633 - memory has been controversial since the time of Plato in 400 BC.
444634 -
444635 -         [On 010321 POIMS explains two branches of KM. ref SDS 65 0001
444637 -          ..
444638 -         [On 020608 analysis of Dave Snowden's paper yields research
444639 -         showing distinct groups -- Skyme cites challenge of
444640 -         distinguishing between knowledge and information that can be
444641 -         "managed", ref SDS 66 JA3H, while George Por argues knowledge
444642 -         is an innate mental process that cannot be managed,
444643 -         ref SDS 51 598F, but rather is enriched through communication
444644 -         and collaboration. ref SDS 66 U895
444646 -       ..
444647 -      What does "mechanized production of ...knowledge" mean?
444648 -
444649 -         Alphabet technology is a mechanical means of rendering
444650 -         internal thoughts in an external form that can be shaped,
444651 -         crafted, improved and preserved, explained in POIMS.
444652 -         ref OF 1 1299  Does John's caution echos the ancient argument
444653 -         against literacy in favor of orality reviewed on 991209 from
444654 -         Plato's Phaedrus? ref SDS 14 5658
444656 -          ..
444657 -         Artificial Intelligence (AI) offers a "black box" that gets
444658 -         stuff and creates knowledge, cited by Ed Swanstrom on 001113?
444659 -         ref SDS 17 3380  On 000424 "atomic data" structures were
444660 -         proposed for processing by AI, ref SDS 22 0002, later called
444661 -         an "engine" on 000623. ref SDS 29 2915  Is this John's concern
444662 -         today about avoiding mechanized knowledge?
444664 -            ..
444665 -           [On 001130 Jack Park proposes engine to create and apply
444666 -           subjects and links. ref SDS 61 0001
444668 -            ..
444669 -           [On 001219 Paul Fernhout warns that bootstrapping machine
444670 -           intelligence causes increasing complexity that is a greater
444671 -           threat than running out of oil. ref SDS 63 9I6K
444673 -            ..
444674 -           [On 010114 John proposes "sympathized knowledge derived from
444675 -           socializtion and produces fantastic social contacts.
444676 -           ref SDS 64 EK3I and ref SDS 64 V24S
444678 -            ..
444679 -           [On 040620 John Maloney issues press release offering
444680 -           seminar on Knowledge Mangement, rejects mechanistic, linear
444681 -           reductionist (connectionist) thinking based on alphabet
444682 -           technology; offers new vision for 21st century. ref SDS 67
444683 -           GQ8N
444685 -          ..
444686 -         Is it the KMCI model (KLC) cited by Mark on 001118 that has a
444687 -         node for "knowledge processing," ref SDS 57 FI6F, and which
444688 -         Mark seems to indicate he is developing? ref SDS 57 008Q
444690 -          ..
444691 -         Is it the "engine" Jack Park is planning to create that
444692 -         processes information to map topics for producing an ontology,
444693 -         discussed on 000623? ref SDS 29 2915
444695 -          ..
444696 -         In order to have mechanized knowledge, we first need a working
444697 -         definition of knowledge, and it likely needs to be more than
444698 -         simply "validated informtion" cited by KMCI, per Mark's
444699 -         letter, reviewed on 001118. ref SDS 57 OV5G
444701 -  ..
444702 - Mark says that neither he nor KMCI advocate a mechanized model of
444703 - knowledge.  He says KMCI has avoided reductionism and relies, instead,
444704 - on the existence of knowledge nonlinearities in human social systems.
444705 - ref DRT 2 LH8I
444707 -      ..
444708 -     Need example of knowledge nonlinearity?
444710 -      ..
444711 -     How does a human social system invent the wheel, the sewing
444712 -     machine, telephone, calculus, the Illiad, etc.
444714 -      ..
444715 -     On 991108 one authority suggests abandoning linear connectionist
444716 -     methods of alphabet technology, ref SDS 13 YX4M, and relying on
444717 -     non-linear methods like dancing, gestures, body paint, and land
444718 -     marks, in addition to verbal sounds. ref SDS 13 6344
444720 -      ..
444721 -     Where does alphabet technology fit in the debate over mechanistic
444722 -     and knowledge nonlinearities in human social systems? see again on
444723 -     981108. ref SDS 13 5628
444725 -  ..
444726 - Mark notes that knowledge life cycles in play are not mechanistic
444727 - thinking.  Even wildly unpredictable and emergent systems can be
444728 - characterized by such cycles.  In complexity science they're called
444729 - "strange attractors." ref DRT 2 VM8N
444731 -      ..
444732 -     Need example of "mechanistic thinking."
444734 -      ..
444735 -     Does this mean taking action because of cultural imperatives,
444736 -     i.e., an assigned task bounded by traditional views, an official
444737 -     view of reality, common sense?  Is science that uses a methodical
444738 -     process of inquiry "mechanistic thinking," because it looks for
444739 -     correlations, implications and nuance?
444741 -      ..
444742 -     This may align with Paul Fernhout's call on 000831 that developing
444743 -     useful knowledge tools should be fun, under the Termite theory of
444744 -     development. ref SDS 35 2G7I
444746 -      ..
444747 -     While play can be "creative," how does this correlate to Edison's
444748 -     willingness to fail 1000 times.  Experiements might be "child's
444749 -     play," or "fun," for Edison, but ultimately the challenge is to
444750 -     look deeper into the microcosm for new connections that yield a
444751 -     productive, useful result.  Ordinarily, "play" is associated with
444752 -     people doing what they want, what they feel like doing at the
444753 -     moment, and stop doing when it is no longer fun.  Work performs
444754 -     tasks that satisfy urgent needs, regardless of whether it is fun.
444755 -
444756 -
444757 -
444758 -
444759 -
4448 -

SUBJECTS
Creativity Lucky Accidents Deviations from Truth
Creativity Stifled Large Organizations
Quality Management Competitive Advantage
TQM Do It Right First Time Suppresses Innovation
World Problems Too Vast Lack Focus

5707 -
570801 -  ..
570802 - Linear, Deterministic Methods Stifle Creativity
570803 - Creativity from Spontaneous, Random Connections, Effortless Sharing
570804 -
570805 - Follow up ref SDS 32 1978.
570806 -
570807 - John says the lifecycle approach, systems thinking, quality
570808 - management, Collective IQ, etc., are linear and deterministic methods.
570809 - ref DRT 1 568G
570811 -  ..
570812 - John maintains that creativity is neither deterministic nor linear.
570813 - Structured, robotic, 'production' settings as described, most often
570814 - stifle randomness, chaos, agility and the true context of creativity.
570815 - Complexity science & OL simply do not provide an adequate explanation
570816 - or methodology for the highly erratic and capricious nature of
570817 - dazzling originality and spectacular invention. ref DRT 1 N79G
570819 -  ..
570820 - Mark says in his reply that complexity theory explains capricious,
570821 - unpredictable and nonlinear learning. ref DRT 2 IT3M
570822 -
570823 -     This seems to align with Professor Joseph Ransdell's explanation
570824 -     of creativity on 000724. ref SDS 32 1978
570825 -
570826 -     On 001108 Eric Armstrong related creativity to persistance and
570827 -     creating "analogies," but did not explain the source for
570828 -     analogies. ref SDS 48 6370
570830 -  ..
570831 - John notes that most business activity and thinking is concerned with
570832 - linear mechanical habit. Thus, these "production" offerings have an
570833 - important place in today's lexicon and toolkit. ref DRT 1 006P
570834 -
570835 -     Isn't the big issue how much to invest for improving, production
570836 -     and marketing current products and services that maintain market
570837 -     share, and how much to invest on innovation to create future
570838 -     markets, per Innovator's Dilemma reviewed on 990527? ref SDS 10
570839 -     4077
570840 -
570842 -  ..
570843 - John argues that wealth-producing processes require a much higher
570844 - degree of individual intellectual & creative effort. In this
570845 - environment, knowledge management (KM) must strive to enhance & expand
570846 - zones of collaboration, sharing, learning, play, context, content,
570847 - expression and community for individuals. ref DRT 1 6U4G
570849 -  ..
570850 - Mark concurs. ref DRT 2 IZ6M
570851 -
570852 -     This seems to both support and conflict with explanation of
570853 -     innovation in Byte on 910419, which says large groups dilute the
570854 -     clarity of vision required to innovate. ref SDS 1 MW8N
570855 -
570856 -     What is the source of "intellectual and creative effort -- what
570857 -     drives it?
570858 -     ..
570859 -     Context has been cited by SRI's DKR seed team as a source of
570860 -     understanding, which may spawn creativity.
570861 -
570863 -  ..
570864 - John feels that innovation and creativity do not involve rigid,
570865 - cybernetic processes of identification, codification, control,
570866 - production and maximization, for example.  The KM pursuit is an
570867 - environment of effortless sharing and unconscious collaboration.  The
570868 - objective is to maximize the efficiencies & effectiveness of mental
570869 - concentration, cognition and imagination, not "production" of
570870 - knowledge. ref DRT 1 OU4L
570872 -  ..
570873 - Mark concurs. ref DRT 2 IZ6M
570874 -
570875 -     Need definition of "knowledge."
570876 -
570877 -     Semiotics explains "knowledge" as communication, meaning and
570878 -     inference on 000713. ref SDS 30 4078 Does Semiotics fit somewhere
570879 -     in the KMCI program?
570880 -
570881 -     "Effortless" seems to conflict with Edison's formula of being
570882 -     willing to fail a 1000 times, cited on 950710. ref SDS 7 0582
570884 -      ..
570885 -     How does collaboration occur when unconscious?  A lot of email
570886 -     appears to have been produced while unconscious -- is that the
570887 -     idea?
570889 -      ..
570890 -     Why does organization have to be "rigid"?  What does that mean?
570891 -     POIMS says organization occurs along a scale from the molecular to
570892 -     the broadest scale, i.e., existence. ref OF 1 0367  That is pretty
570893 -     flexible, and this flexibility is what makes KM difficult work
570894 -     that requires specialized tools and roles to augment human
570895 -     intelligence.
570897 -      ..
570898 -     Can there really be "knowledge" without organization?  Indeed,
570899 -     might "knowledge" arise from new, more powerful arrangements of
570900 -     information that imply cause and effect beyond the relm of
570901 -     conventional views.
570903 -  ..
570904 - John expects that, in the future, "knowledge theory" will be quite
570905 - simply and directly about the state of knowing. It will have less and
570906 - less to do with control, systems, production, processes, mechanics or
570907 - methodologies. ref DRT 1 00GL
570909 -  ..
570910 - Mark concurs. ref DRT 2 IZ2K
570911 -
570912 -     Why wait for the future to set out a theory of knowledge?
570913 -
570914 -     What is the state of "knowing"?  Does John use the theory of
570915 -     knowledge as validated information set out Mark's letter on
570916 -     001117? ref SDS 57 OV5G
570917 -
570918 -
570919 -
570920 -
5710 -

SUBJECTS
World Problems Too Vast Lack Focus
Hunger Food World Problem
Need is Different from Market Demand
World Problems Need Better Knowledge Tools to Solve Complexity

6106 -
610701 -  ..
610702 - KM Applied to Solve World Food Problem
610703 -
610704 - John cites agriculture as showing the need for a better theory of
610705 - knowledge, noting that the majority of the earth's population works
610706 - from dawn 'til dusk on producing food.
610708 -  ..
610709 - He says Western culture is freed from this burden, and this frees up
610710 - time for knowledge work like writing email messages.  Yet, it, also,
610711 - makes 60% of Americans obese, which leads to a vast 'disease care'
610712 - system that could bankrupt our economy.  800,000 Americans die
610713 - prematurely each -year- because of obesity. If this was by war or by
610714 - accident, it would be a national catastrophe. These are just examples
610715 - of the side effects of a "production" system that has run amok.  Close
610716 - parallels can be drawn to this dysfunctional production process and
610717 - enterprise excess of "knowledge production." Quite honestly, it is
610718 - more important to create meaning than to "produce knowledge." More
610719 - companies suffer from knowledge indigestion than starvation.  A
610720 - "production" system exacerbates this problem. ref DRT 1 CW5M
610721 -
610722 -        [On 990912 high cost of medical mistakes caused by failed
610723 -        communications and culture of denial by professionals who fear
610724 -        accountability. ref SDS 12 0960
610726 -         ..
610727 -        [On 001123 Paul Fernhout reviewed scope of world problems.
610728 -        ref SDS 60 R8VB
610730 -      ..
610731 -     Let's work to grow knowledge as efficiently as we grow food.  More
610732 -     time invested to grow knowledge means less time eating, which will
610733 -     solve the obesity problem.
610735 -      ..
610736 -     On 950428 analysis correlates executives to hunter/gathers who
610737 -     forage on information, with no effort to do the hard  work of
610738 -     tending the garden of knowledge, called out by Drucker, reviewed
610739 -     on 931130, ref SDS 3 7911, Grove, reviewed on 980307, ref SDS 9
610740 -     3668, Engelbart, on 000327, ref SDS 21 3971, and Thucydides
610741 -     reviewed on 991108. ref SDS 13 3339
610743 -      ..
610744 -     On 000920 KM seems like an attractive solution, ref DIP 1 007H,
610745 -     but it opens a lot of areas that are new to people with the result
610746 -     that nobody wants to transition from IT to KM. ref SDS 36 2V5F
610748 -      ..
610749 -     On 001004 there are no customers for KM; huge needs do not create
610750 -     markets because nobody cares enough about solving world problems
610751 -     to change work practice. ref SDS 39 0A3H
610752 -
610753 -
610754 -
610755 -
610756 -
610757 -
610758 -
610759 -
610760 -
6108 -