THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: June 21, 1994 09:30 AM Tuesday; Rod Welch

Prepared final paper to PMI for annual symposium.

1...Summary/Objective
2...Murphy's Law Cause and Solution
......Thinking Through Writing
......Correcting Corrections = Murphy's Law
........Synopsis Option 1
........Option 2
3...Everyone says "Knowledge is power," but what is "knowledge"? --- see
.....Murphy's Law


..............
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CONTACTS 
0201 - Sandwell, Inc.                     604 684 9311 fax 688 5913
020101 - Ms. Lesley Green-Smith; =604 664 3509 fax 4399
020102 - PMI'94, Seminar/Symposium

SUBJECTS
PMI'94 Annual Symposium                                                                                                940325 940409                                                                                                                                                      00000499  1001
Vancouver B.C., 941010
Present SDS & POIMS Paper, Contact #261
Prepare paper; Final Edits
Murphy's Law, What is the Cause
POIMS, the Art of Automated Management for

1308 -    ..
1309 - Summary/Objective
1310 -
131001 - Follow up ref SDS 19 0000, ref SDS 18 0000.
131002 -
131003 - Finalized edits on POIMS paper, ref OF 1 0000, and coordinated with
131004 - Brian and Lesley to accomplish Brian's recommendation to disclose that
131005 - I will demonstrate SDS at the conference.
131006 -
131007 - Seem to have improved the appearance of the document per work on
131008 - 940620, ref SDS 20 SO4N, however, there are other problems with
131009 - Wordperfect which prevented submitting it today, per ref SDS 21 8456.
131010 - Therefore the transmittal, ref DIT 1 0001, was not mailed until
131011 - 940622, ref SDS 22 8845
131012 -
131013 -
131014 -  ..
1311 -
1312 -
1313 - Edits
1314 -
131401 - Murphy's Law Cause and Solution
131402 -
131403 - This morning I decided to incorporate "Murphy's Law" into the opening
131404 - paragraph, ref OF 1 1054, since that is a bridge phrase for conferees,
131405 - as discussed with Brian yesterday at ref SDS 19 8945, based on ideas
131406 - from Asilomar Conference on 940612. ref SDS 17 5882
131407 -
131408 - Other references to Murphy are at...
131409 -
131410 -     ref OF 1 0181,
131411 -     ref OF 1 0184,
131412 -     ref OF 1 0187
131413 -
131414 - ..
131415 - The additional line in this introductory paragraph actually
131416 - balanced the first page, because there were two blank lines at the
131417 - bottom of the 2nd column.
131418 -
131419 -
131420 -       ..
131421 -      Thinking Through Writing
131422 -      Correcting Corrections = Murphy's Law
131423 -
131424 -      Many of the ideas in the paper seem to have gotten started in
131425 -      discussions with Morris and Ross, per ref SDS 2 0005
131426 -
131427 -
131428 - ..
131429 - I removed the change made yesterday at Brian Boone's request
131430 - ref SDS 20 0001 of mentioning a "presentation" of SDS, because the
131431 - paper should stand on its own.  The synopsis of the paper can explain
131432 - we will demonstrate SDS.
131433 - ..
131434 - Had a lot more work today finalizing the format, because of
131435 - differences between Wordperfect 5.1 and 6.0a, see ref SDS 21 line 53
131436 - for details.
131437 -
131438 - Under "Objections" want to use a different buzword from TQM to
131439 - identify POIMS, because TQM is not well thought of.  It needs to be
131440 - something that took a long time to become accepted, and is now well
131441 - accepted.
131442 -
131443 - CPM is a good one that fits this criteria.
131444 -
131445 - Cost Control is another, but it is not clear it was controversial.  We
131446 - need something that was known to be a struggle to gain acceptance.
131447 -
131448 -    Think I will leave TQM.  I probably put it in because Deming was
131449 -    unsuccessful outside of the US for a long time, until the Japanese
131450 -    began getting a large part of the US market in key industries.
131451 -
131452 -
131453 -
131454 -
1315 -
1316 -

SUBJECTS
PMI'94 Annual Symposium                                                                                                940325 940409                                                                                                                                                      00000499  1001
Vancouver B.C., 941010
Present SDS & POIMS Paper, Contact #261
Prepare paper; Final Edits
Synopsis

1608 -   ..
160801 - Finalized the edits and mailed paper.  Coordinated with Brian
160802 - and Lesley to accomplish Brian's recommendation to mention in the
160803 - synopsis that I will demonstrate SDS.
160804 -
160805 - Submitted ref DIT 1 0001 to Lesley indicating revised synopsis
160806 - langauge.  Submitted final paper via ref DIT 2 0001
160807 -
160808 -
160809 -
160810 -
1609 -
1610 -
1611 - 1153 called Lesley
1612 -
161201 - Left message on her voice mail to call back on following questions.
161202 -
161203 - ..
161204 - Can the synopsis developed on 960408, ref SDS 9 3440, submitted
161205 - on 960421, ref SDS 11 0000, be modified to state I will demonstrate
161206 - the SDS program, as Brien requests? ref SDS 19 8955
161207 -
161208 -     I submitted the original synopsis at ref SDS 11 0000, as stated in
161209 -     the letter. ref DIP 2 0003  Per Brian's request, can we modify it
161210 -     to say:
161211 -
161212 -        Synopsis Option 1
161213 -
161214 -        Automated integration of key management practices solves the
161215 -        gridlock on the Information Highway that leads to Murphy's Law!
161216 -        The author will demonstrate a Schedule Diary System (SDS) that
161217 -        applies new concepts of time management, inte- grated with TQM
161218 -        and MBO principals, that improve productivety of the world's
161219 -        most advanced knowledge worker: today's Project Manager.
161220 -
161221 -         ..
161222 -        Option 2
161223 -
161224 -        Managers create wealth by investing in people to Plan,
161225 -        Organize, Integrate & Measure (POIMS) work performance. The
161226 -        author will demonstrate a Schedule Diary System (SDS) to
161227 -        implement POIMS technology that solves Murphy's Law of unavoid-
161228 -        able mistakes. An efficient management cycle converts
161229 -        information into knowledge, and integrates TQM and MBO
161230 -        principals with time, so the speed and accuracy of automation
161231 -        can fulfill the promise: time is money, knowledge is power!
161232 -        Automated Integration is the new management lever for the 21st
161233 -        century.
161234 -
161235 -
161236 -  ..
1613 -
1614 -
1615 - 1306 called Brien Boone
1616 -
161601 - I advised that changes he requested in our discussion yesterday, see
161602 - ref SDS 19 8945, were tried and then changed it back today for the
161603 - reasons stated above. ref SDS 0 3471
161604 -
161605 - Brien said he likes both explanations in the proposed revised synopses
161606 - (set out above ref SDS 0 0386), and that they meet his objective at
161607 - ref SDS 19 8955.
161608 -
161609 - He is unsure if the synopsis is to be distributed to conferees.  I
161610 - read the explanation in PMI's information documentation at ref DRP 1
161611 - 9546.  Brian said he will call Lesley to confirm the synopsis will be
161612 - used to explain the presentation to conferees.  He will call me back
161613 - today.
161614 -
161615 -
161616 -
1617 -
1618 -
1619 - 1408 Lesley called back
1620 -   ..
162001 - She has talked to Brian Boone.
162002 -
162003 -     Lesley said she is preparing the synopses today, so it is not too
162004 -     late to make these changes.  I will fax them to her in about 30
162005 -     minutes.
162006 -
162007 -     She confirmed that the synopsis will be used for publicity to
162008 -     enable attendees to select presentations to attend.
162009 -
162010 -     Lesley said the font should be the same for everything.
162011 -
162012 -
162013 -
162014 -
1621 -

SUBJECTS
PMI'94 Annual Symposium
Vancouver B.C., 941010
Present SDS & POIMS Paper
Delivery/Presentation Ideas
Sales Presentation Ideas
Murphy's Law, avoiding mistakes
Paradigm Shifts Classic Examples Farming
Hansel Gretle Alignment Links Traceablity Original Sources
Alignment Links Law Intelligence for Management Proactive Problem Han

2612 -
261201 - PMI schedule at ref DRP 1 line 161 shows that submission of the final
261202 - paper to the Track Leader is due today, following up prior submission
261203 - of author's bio on 940430, ref SDS 12 0000.
261204 -
261205 -
261206 -  ..
2613 -
2614 -
2615 - Presentation Ideas
2616 -
261601 - Let's use the example of McClellan AFB staff trying to write software
261602 - to improve management productivity by video taping the commanding
261603 - general at his desk and working in his office, see  ref SDS 3 0000
261604 - line 94.
261605 -
261606 -  ..
261607 -
261608 - Everyone says "Knowledge is power," but what is "knowledge"? --- see
261609 - NWO, ref OF 2 8945.
261610 -
261611 -       Demonstrate relationship to other information, documents,
261612 -       people, subjects/objectives.
261613 -
261614 -       Traceability to original sources, alignment and linking,
261615 -
261616 -           [On 950721 ISO management standards call for traceability to
261617 -           original sources. ref SDS 25 1740
261618 -
261619 -       This is idea of Hansel & Gretal -- need path to get back to
261620 -       original sources, objectives.
261621 - ..
261622 - I developed POIMS because a subcontractor once told me, "Rod,
261623 - you have a good memory, but it is short."
261624 -
261625 - Use the work In Scientific American, on Blind Spots, to illustrate how
261626 - the mind fills in for missing information, per ref SDS 15 0020, and
261627 - tie to paper on NWO, ref OF 2 line 169.  The human mind fills in
261628 - missing pieces when we are in a hurry the same way it fills in a
261629 - visual blind spot, so people can function.
261630 - ..
261631 - SDS uses text to support analysis and build understanding, per
261632 - 940609. ref SDS 16 4933
261633 -
261634 -     Murphy's Law
261635 -
261636 -     Text is an intellectual construct that spawns greater mental
261637 -     agility than viewing pictures and graphs.  The SDS textual
261638 -     environment enables users to discover what they are unaware they
261639 -     know and to integrate it better.  Pictures create an immediate
261640 -     impression that cause management to overlook critical considera-
261641 -     tions --- this is the path to Murphy's Law!
261642 -
261643 -     [See also discussion at ref SDS 17 5882.]
261644 -
261645 - ..
261646 - Mention Clinton administration as example of too much
261647 - information in short a time frame means more mistakes, the cycle of
261648 - correcting corrections commonly called "rework." ref OF 1 5582.
261649 -
261650 - Explain Henry Kissenger's idea of pictures leading to actions for
261651 - which there is no objective, discussed at ref SDS 16 4238.
261652 -
261653 - Use IBM survey re Information Highway, ref SDS 23 2833.
261654 -
261655 -      ..
261656 -     Today we are going to talk about...
261657 -
261658 -          Paradigm Shifts
261659 -
261660 -             Cooperate instead of steal,
261661 -
261662 -                Win win, instead of win loose.
261663 -
261664 -              ..
261665 -             Invest instead of consume
261666 -
261667 -                Planting, putting things into the ground, instead of
261668 -                just taking from the earth, see for example ref SDS 3
261669 -                line 62.
261670 -
261671 -                Yields a higher deferred reward.
261672 -
261673 -             Write to figure out and create understanding rather than
261674 -             to tell others what we understand.
261675 -
261676 -             Confusion is the source of creativity
261677 -
261678 -                If you are not confused, your not paying attention.
261679 -          ..
261680 -      1.  Murphy's Law
261681 -
261682 -      2.  Information Highway
261683 -
261684 -              Conversation & Pictures
261685 -
261686 -              Confusion
261687 -
261688 -      3.  Cooperation and persuasion instead of stealing (take what
261689 -          we want.
261690 -
261691 -          ..
261692 -      4.  Farming
261693 -
261694 -             What do farmers do? per work on 940227. ref SDS 3 3022
261695 -
261696 -                They put stuff in the ground, in order to get more
261697 -                stuff out of the ground.
261698 -
261699 -                They manage (cultivate, protect, water, nurture) the
261700 -                stuff in the ground while it flowers into something
261701 -                beautiful and valuable.
261702 -
261703 -            [On 950426 used farming analogy. ref SDS 24 4404]
261704 -
261705 -      5.  Religion
261706 -
261707 -     ..
261708 -     Close with selling enclopedias at ref SDS 13 8403.
261709 -
261710 -
261711 -      What we will really talk about is...
261712 -
261713 -          Intellectual Capital
261714 -          Investing
261715 -          Controlled Visibility
261716 -          Controllable Action Items
261717 -          Controlling the record
261718 -          Automated Integration
261719 -          TQM
261720 -          MBO
261721 -          Leadership
261722 -
261723 -
261724 -
261725 -
261726 -
261727 -
261728 -
261729 -
261730 -
Distribution. . . . See "CONTACTS"