CONTACTS 

SUBJECTS
SDS 16-bit Intel 64-bit Microprocessor  Mcrosoft Vista Operating Sys

2103 -
2103 -    ..
2104 - Summary/Objective
2105 -
210501 - Follow up ref SDS 5 0000. ref SDS 4 0000.
210502 -
210503 -
210504 -
210505 -
210507 -  ..
2106 -
2107 -
2108 - Progress
2109 -
210901 - Line of Business Knowledge Management SDS Vista 64-bit Won't Run
210902 - Microsoft Can't Support Customer Legacy Line of Business Requirements
210903 - Dell Quad-core 64-bit Computer Cannot Run SDS 16-bit Microsoft Vista
210904 -
210905 - Follow up ref SDS 5 K54K, ref SDS 4 K54K.
210906 -
210907 - On 080611 Rob initially indicated that Dell has a DOS emulator that
210908 - can run 16-bit software on the Dell Intel 64-bit quad-core computer
210909 - running Vista. ref SDS 2 EX4Y  He later wrote and disclosed this was a
210910 - mistake, ref SDS 2 K54K, that Intel made a mistake and prevented
210911 - support for legacy line of business software, ref SDS 2 MP6L, citing
210912 - the meeting with Morris on 080531. ref SDS 1 TH51
210914 -  ..
210915 - On 080623 asked about progress solving the problem. ref SDS 3 LQ9R
210916 - Rob wrote a letter on 080629 saying Dell sells the 32-bit version of
210917 - Microsoft Vista operating system on the Dell quad-core 64-bit
210918 - computers, and he feels this will solve the problem of supporting
210919 - legacy 16-bit software like SDS. ref SDS 4 I44F  At that time, on
210920 - 080629 asked Dell to run a test of Medit to verify the computer will
210921 - be effective toward making a purchase. ref SDS 4 5F4V  On 080630 Dell
210922 - refused to make the test; referred customers to another company for
210923 - testing Dell products. ref SDS 5 JS5F
210925 -  ..
210926 - Submitted ref DIT 1 0001 to Dell responding to Rob's letter on 080630,
210927 - ref SDS 5 JS5F, and saying...
210928 -
210929 -    1.  Thanks for your letter on 080630, ref SDS 5 JS5F, and
210930 -        suggesting customers contact Microsoft about purchasing Dell
210931 -        products for compatibility with line of business tools.
210932 -        ref SDS 5 4O5M
210934 -         ..
210935 -    2.  You indicated in your letter 080629 that Dell sells the 32-bit
210936 -        version of Vista. ref SDS 4 I44F  I requested a test for
210937 -        compatibility, which you then indicated cannot be done at Dell
210938 -        to support sales. ref SDS 4 5F4V
210939 -
210940 -            [On 080926 research found Microsoft Virtual PC 2007 which
210941 -            indicates it can configure Vista for 64-bit quad-core
210942 -            computer to run SDS under Windows XP, ref SDS 6 U25I;
210943 -            called Microsoft to verify capabilities. ref SDS 6 PQ4U
210945 -             ..
210946 -            [On 081007 contacted Microsoft about a lab where SDS can be
210947 -            tested running Virtual PC on Vista 64-bit quad-core
210948 -            computrer. ref SDS 7 PG5Y
210950 -         ..
210951 -    3.  Is Dell configuring the 32-bit version of Vista on computers
210952 -        with quad-core 64-bit Intel processors or with the dual-core
210953 -        Intel processors?  I am confused on this point. ref DIT 1 WK6M
210955 -         ..
210956 -    4.  Does the 32-bit version of Vista support NTVD, which is DOS
210957 -        emulation in Windows XP 32-bit OS?  SDS runs on the 32-bit
210958 -        version of XP, because it has 16-bit support for DOS with NTVD.
210959 -        If Vista does the same, then we should be fine, as you suggest.
210961 -         ..
210962 -    5.  What is the price for the same configuration you quoted on the
210963 -        quad-core with Vista 64-bit OS, but with the 32-bit version?
210964 -        Maybe it is the same because you were quoting the 32-bit
210965 -        version all along, per your recent letter.
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