CONTACTS 

SUBJECTS
SDS 16-bit Intel 64-bit Microprocessor  Mcrosoft Vista Operating Sys

2103 -
2103 -    ..
2104 - Summary/Objective
2105 -
210501 - Follow up ref SDS 3 0000, ref SDS 1 HF9J.
210502 -
210503 -
210504 -
210506 -  ..
2106 -
2107 -
2108 - Progress
2109 -
210901 - Line of Business Knowledge Management SDS Vista 64-bit Won't Run
210902 - Microsoft Can't Support Customer Legacy Line of Business Requirements
210903 - Dell Quad-core 64-bit Computer Cannot Run SDS 16-bit Microsoft Vista
210904 -
210905 - Follow up ref SDS 3 K54K, ref SDS 2 K54K.
210906 -
210907 - On 080611 Rob initially indicated that Dell has a DOS emulator that
210908 - can run 16-bit software on the Dell Intel 64-bit quad-core computer
210909 - running Vista. ref SDS 2 EX4Y  He later wrote and disclosed this was a
210910 - mistake, ref SDS 2 K54K, that Intel made a mistake and prevented
210911 - support for legacy line of business software, ref SDS 2 MP6L, citing
210912 - the meeting with Morris on 080531. ref SDS 1 TH51
210914 -  ..
210915 - On 080623 asked about progress solving the problem. ref SDS 3 LQ9R
210917 -  ..
210918 - Received ref DRP 1 0001 from Rob with ideas on solving Intel 64-bit
210919 - Vista legacy line of business 16-bit software problem, saying...
210920 -
210921 -    1.  I've come to understand that the version of Vista that we sell
210922 -        is 32-bit, so there is a good chance it will work.
210923 -
210924 -    2.  How am I doing?  Please let my Team Lead know by emailing
210925 -        Joseph Salomon, at joseph_salomon@dell.com
210927 -  ..
210928 - This is good customer support, implementing planning on 080623 for
210929 - Dell to consider during sales meeting show to solve legacy problem to
210930 - run 16-bit line of business tools on 64-bit Intel computers with
210931 - Vista. ref SDS 2 SS8T
210933 -  ..
210934 - Might solve problem reported on 080531 finding SDS will not run on new
210935 - Intel 64-bit quad-core computers running Vista. ref SDS 1 HF9J
210936 -
210938 -  ..
2110 -
2111 -
2112 - 2052
2113 -
211301 - Submitted ref DIT 1 0001 responding to Dell's proposal to sell 64-bit
211302 - computer running Vista for 32-bit design, which is claimed to run
211303 - legacy 16-bit software. ref SDS 0 I44F
211304 -
211305 -    1.  I think this is good news.  Just to confirm; you seem to
211306 -        propose today that I can buy the computer specified in your
211307 -        quote on 080610 for a quad-core computer with 64-bit Intel
211308 -        processor, and it will be configured with a 32-bit version of
211309 -        Vista, which will run DOS 16-bit software.  The only one I care
211310 -        about is SDS.
211312 -         ..
211313 -    2.  What are implications of configuring a 64-bit computer with a
211314 -        32-bit Vista operating system?
211316 -         ..
211317 -    3.  Can we test this theory?  The program is e.exe.  Can I attach
211318 -        this to an email, and get your guys to execute the program on a
211319 -        lab computer to verify things work, before we do the
211320 -        transaction?  This would only take a few minutes to open a
211321 -        command prompt to enter...
211322 -
211323 -                     C>e test  [Enter]
211325 -         ..
211326 -    4.  If it opens the file "test," and there are no error messages,
211327 -        we are probably in business.  There doesn't have to be an
211328 -        actual file "test" to do the test.  This simple testing op will
211329 -        eliminate guesswork and the chance of misunderstanding?
211330 -
211331 -            [On 080630 Rob discloses that Dell cannot run a test to
211332 -            verify that 16-bit software will run on a Dell 64-bit
211333 -            computer running a 32-bit version of the Microsoft Vista
211334 -            operating system. ref SDS 4 RU3H
211336 -             ..
211337 -            [On 080926 research found Microsoft Virtual PC 2007 which
211338 -            indicates it can configure Vista for 64-bit quad-core
211339 -            computer to run SDS under Windows XP, ref SDS 5 U25I;
211340 -            called Microsoft to verify capabilities. ref SDS 5 PQ4U
211342 -         ..
211343 -    5.  This would be a really big help, allowing us time, perhaps 4
211344 -        years, to work with 64-bit technology for upgrading SDS.
211345 -        Hopefully, we can throw some more business your way.
211347 -         ..
211348 -    6.  Thanks for your support.
211349 -
211350 -
211351 -
211352 -
211353 -
211354 -
211355 -
211356 -
211357 -
211358 -
211359 -
211360 -
211361 -
211362 -
211363 -
211364 -
211365 -
211366 -
211367 -
211368 -
211369 -
211370 -
211371 -
2114 -