CONTACTS 

SUBJECTS
SDS 16-bit Intel 64-bit Microprocessor  Mcrosoft Vista Operating Sys

2103 -
2103 -    ..
2104 - Summary/Objective
2105 -
210501 - Follow up ref SDS 4 0000. ref SDS 3 0000.
210502 -
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210505 -
210507 -  ..
2106 -
2107 -
2108 - Progress
2109 -
210901 - Line of Business Knowledge Management SDS Vista 64-bit Won't Run
210902 - Microsoft Can't Support Customer Legacy Line of Business Requirements
210903 - Dell Quad-core 64-bit Computer Cannot Run SDS 16-bit Microsoft Vista
210904 -
210905 - Follow up ref SDS 4 K54K, ref SDS 3 K54K.
210906 -
210907 - On 080611 Rob initially indicated that Dell has a DOS emulator that
210908 - can run 16-bit software on the Dell Intel 64-bit quad-core computer
210909 - running Vista. ref SDS 2 EX4Y  He later wrote and disclosed this was a
210910 - mistake, ref SDS 2 K54K, that Intel made a mistake and prevented
210911 - support for legacy line of business software, ref SDS 2 MP6L, citing
210912 - the meeting with Morris on 080531. ref SDS 1 TH51
210914 -  ..
210915 - On 080623 asked about progress solving the problem. ref SDS 3 LQ9R
210916 - Rob wrote a letter on 080629 saying Dell sells the 32-bit version of
210917 - Microsoft Vista operating system on the Dell quad-core 64-bit
210918 - computers, and he feels this will solve the problem of supporting
210919 - legacy 16-bit software like SDS. ref SDS 4 I44F  At that time, on
210920 - 080629 asked Dell to run a test of Medit to verify the computer will
210921 - be effective toward making a purchase. ref SDS 4 5F4V
210923 -  ..
210924 - Today, received ref DRT 1 0001 from Rob responding to the letter
210925 - yesterday, and saying...
210926 -
210927 -    1.  I am really sorry, but I cannot confirm that your program will
210928 -        work with a 32-bit operating system.
210930 -         ..
210931 -    2.  You can, however, contact tech support from Microsoft and test
210932 -        your theory.  If it was a compatibility issue with Dell
210933 -        specific hardware I would be glad to help, but since this is in
210934 -        relation to a Microsoft product I am not legally capable of
210935 -        confirming this for you.  If there is any way I can help you
210936 -        further, please let me know.
210937 -
210938 -            [On 080926 research found Microsoft Virtual PC 2007 which
210939 -            indicates it can configure Vista for 64-bit quad-core
210940 -            computer to run SDS under Windows XP, ref SDS 5 U25I;
210941 -            called Microsoft to verify capabilities. ref SDS 5 PQ4U
210943 -             ..
210944 -            [On 081007 contacted Microsoft about a lab where SDS can be
210945 -            tested running Virtual PC on Vista 64-bit quad-core
210946 -            computrer. ref SDS 6 PG5Y
210948 -         ..
210949 -    3.  Thank you for choosing Dell!
210951 -         ..
210952 -    4.  How am I doing?  Please let my Team Lead know by emailing
210953 -        Joseph Salomon, at joseph_salomon@dell.com
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