CONTACTS 
0201 - Boeing                                                                                                                                                             O-00000816 0505
020101 - Mr. Garold L. Johnson
020103 - Modeling and Simulation                                                                                                                                          O-00000816 0505

SUBJECTS
Record Segments Line Numbers Provide Flexible Structure
Flexible Structure Learn New Way Working Difficult Augment Intelligne
SDS Firepower Rich Record of Experience Organization Everything in Ri
Record Segments Line Numbers Provide Flexible Structure
Telecon Orientation Support Request Setting Up a New SDS Record and A
Links Automatic Created When New Task Created from Diary Record for E
Headlines in New Schedule Task Link to Anchors in Original Sources to
Automatic Links Created When New Task Created from Diary Record for E
New Task Headlines Automatically Linked to Corresponding Headline in
Headlines in New Schedule Task Link to Anchors in Original Sources to
Linking Addressability Anchors Add to All Para in SDS record During S
Traceability to Original Sources Audit Trail Links Automatic Headline
Headlines for Multiple Views Writing to Summarize Narrative

1815 -
1815 -    ..
1816 - Summary/Objective
1817 -
181701 - Follow up ref SDS 14 0000.
181702 -
181703 - Gary asked when the feature was created for automatically adding links
181704 - to original sources, when a new task is created?  He noticed this
181705 - occurred today when he created a new task.  Gary commented that SDS
181706 - automatic links are helpful for the reason Morris cited on 940327,
181707 - ref SDS 3 J496, and significantly advance other methods, discussed
181708 - below. ref SDS 0 XO5O  Automatic links are part of the SDS design,
181709 - ref SDS 18 UP4F, reported on 041104. ref SDS 18 FO3H
181711 -  ..
181712 - The feature to automatically link headlines when a new record is
181713 - created was developed on 970216, ref SDS 5 0001, and was improved on
181714 - 971125, ref SDS 7 R65V, to make performance fast and easy of the
181715 - requirement for an audit trail showing traceability to original
181716 - sources, called out by professional standards reviewed on 950721,
181717 - ref SDS 4 1740, which is a core dimension of accountability, essential
181718 - for good management, reviewed on 970829. ref SDS 6 6666
181719 -
181720 -        [...below Gary suggests adding "forward links" to functions
181721 -        that make building an audit trail faster and easier.
181722 -        ref SDS 0 UP4M
181724 -  ..
181725 - Gary asked why he has not noticed previously that SDS automatically
181726 - creates connections to help users work "intelligently"?
181727 -
181728 -        [On 030701 Gary reported error in contact record format that
181729 -        may have occurred for similar reasons. ref SDS 16 MV55
181731 -  ..
181732 - There are a couple of possible explanations....
181733 -
181734 -     1.  When people begin using SDS, it takes time to develop a
181735 -         consistent practice for a new way of working using the eight
181736 -         (8) steps listed on 001219. ref SDS 9 4W4L  Stephen Covey
181737 -         reports that work habits are hard to change, reviewed on
181738 -         921205. ref SDS 2 4803
181739 -
181740 -            [On 040102 annual review shows rapid progress during 2003
181741 -            learning to use SDS for Com Metrics compared to most other
181742 -            new users. ref SDS 17 529F   Goals for next year in 2004
181743 -            are to learn a greater share of the 8 steps. ref SDS 17
181744 -            H55F
181746 -          ..
181747 -         Initially, people are focused on learning how to press new
181748 -         buttons to accomplish new tasks, and to write a coherent story
181749 -         that makes sense of daily working information from meetings,
181750 -         calls, email and other tasks.  An example is the record on
181751 -         910520, when Morris started using SDS. ref SDS 1 655O  As a
181752 -         result, there are typically fewer links, headlines and record
181753 -         segments that apply the flexible structure of SDS.  These
181754 -         steps evolve over time, as people gain familiarity with SDS
181755 -         capabilities.  When headlines are not used, or are used
181756 -         sparingly, there are fewer occassions to notice that links
181757 -         have been added automtically as a result of creating a new
181758 -         task using an existing task that has headlines.
181760 -          ..
181761 -     2.  New customers, who use existing records to create new tasks
181762 -         based on the SDS design, as explained in POIMS, ref OF 5 6649,
181763 -         tend to overlook the links automatically created for
181764 -         headlines, because span of attention is focused on other
181765 -         matters, discussed above. ref SDS 0 EM3F
181767 -          ..
181768 -     3.  New users often do not use existing diary records to create
181769 -         new tasks, but rather press F1 to start with a blank page, and
181770 -         so in that case no links to original sources are automatically
181771 -         created, because there are no headlines.
181773 -  ..
181774 - Gary noted that while linking is recognized as a useful and powerful
181775 - feature enabled by browser technology, and other Microsoft programs,
181776 - like Powerpoint, Word and Outlook, very few links are actually created
181777 - because using the power of these common technologies to verify
181778 - accuracy requires a lot of hard work which takes extra time compared
181779 - to simply remembering the gist of information and assuming accuracy,
181780 - which takes no time at all, as explained in NWO presenting the
181781 - challenge of cognitive overhead. ref OF 12 LH6K
181782 -
181783 -           [On 050218 worked on cognitive overhead in NWO. ref SDS 19
181784 -           PPSQ
181786 -  ..
181787 - Gary's analysis aligns with the draft endorsement of SDS under
181788 - consideration by SRI, ref OF 1 Q49I, and reported on 030417.
181789 - ref SDS 13 9N7M
181791 -  ..
181792 - Gary said that when Powerpoint first appeared about 10 years ago or
181793 - so, people were careful to verify summary representations presented to
181794 - the audience, even though they rarely provided links to original
181795 - sources, because creating links takes a lot of extra time using
181796 - conventional tools like Powerpont, Word, Outlook, etc.  In more recent
181797 - years, the practice of verification by checking original sources has
181798 - declined, because that, too, takes extra time, and this has led to
181799 - reduced accuracy because more time is devoted to what will move
181800 - people, rather than enabling the audience to make an accurate
181801 - assessment.  This is another very slippery slope; another dilemma
181802 - showing the overwhelming tendency to use bad management, reported on
181803 - 001101. ref SDS 8 T441
181805 -  ..
181806 - Powerpoint presentations are one way to showcase the power of Com
181807 - Metrics to verify accuracy and expand span of attention using SDS for
181808 - linking representations to original sources in SDS or to particular
181809 - articles.
181810 -
181811 -     This might be an approach with Nancy Bucher.  She is attending a
181812 -     lot of meetings, and may recognize advantage for the customer to
181813 -     insist that representations be linked to original sources, since
181814 -     this is a requirement of FAR, reviewed on 020504. ref SDS 10 NS6F
181815 -     Since further SDS makes this linking fast and easy, demand for
181816 -     accuracy could drive demand for SDS.
181817 -
181818 -
181819 -
181820 -
181821 -
181822 -
181823 -
1819 -

SUBJECTS
Forward Link Created with Function from a Standard Link
Forward Links Create from Target Location New Function Proposed by Ga

2204 -
220501 -  ..
220502 - Linking Function to Reduce Steps for Forward Links
220503 -
220504 - Follow up ref SDS 12 PY4Y, ref SDS 11 PY4Y.
220505 -
220506 - Gary discussed creating a new feature to automatically create a
220507 - forward link to a current record using a backlink to a prior record.
220508 - This might strengthen management by making the work to create an audit
220509 - trail showing traceability to original sources faster and easier, per
220510 - discussion above. ref SDS 0 0001
220511 -
220512 -     [On 030628 expanded linking features to include forward links.
220513 -     ref SDS 15 0001
220515 -  ..
220516 - On 030108 Gary reported efforts to use the current version of SDS to
220517 - create a forward link to a Scheduled task, and this led to analysis
220518 - that suggested future improvements. ref SDS 11 JT3H
220520 -  ..
220521 - Today, Gary seemed to describe a different, but also useful,
220522 - objective.
220524 -  ..
220525 - The idea is to reduce the steps needed to link a record with a new
220526 - function that would create the format in the other record by putting
220527 - the cursor on a link string and calling the function.  In that case,
220528 - the target record is opened and a link is set up back to the start
220529 - record.  Gary understands this will still require some editing to
220530 - explain the context of the link.
220531 -
220532 -     [On 030628 created this feature, and initial evaluation indicates
220533 -     it may save time and expand the connectedness of the record.
220534 -     ref SDS 15 PN7L
220535 -
220536 -
220537 -
220538 -
220539 -
220540 -
220541 -
220542 -
2206 -