CONTACTS 

SUBJECTS
DOD Walt on Using SDS for Finding Right Information at the Righ
Review SDS Com Metrics Report by 030509 Two Engineers Making Review
Haile, Mussie Requested Information on SDS and Com Metrics
Haile, Mussie Wants Information on Com Metrics and SDS
Haile, Mussie DISA DOD Objects to Name on Internet Says Walt Als
DISA DOD Walt Mussie Haile Objects to Names on Internet Because
Intelligence Fear Organizational Memory on Internet Worry Accountabil

1309 -
1309 -    ..
1310 - Summary/Objective
1311 -
131101 - Follow up ref SDS 32 0000. ref SDS 29 0000.
131102 -
131103 - Mussie called this morning following up Walt's call yesterday, saying
131104 - we would get a call today. ref SDS 32 434G
131106 -  ..
131107 - Mussie said initially that he and Walt want their names removed from
131108 - the Internet because they have not given permission for their names to
131109 - be displayed on the Internet in an SDS record.
131111 -  ..
131112 - I asked if these names on the Internet create a threat or risk of some
131113 - kind to national security; or, is this a request of personal
131114 - preferance for exercising control on where names occur on the
131115 - Interent?
131117 -  ..
131118 - Mussie seemed to indicate that there is not a national security issue
131119 - that supports this request, rather he and Walt want their names
131120 - redacted from the published record because they have not given
131121 - permission for publication on the Internet.
131123 -  ..
131124 - Advised Mussie that I will remove the names from the Internet.  This
131125 - aligns with recent concern on 020513, ref SDS 30 0001, and adds to the
131126 - list of people who have made this kind of request, reported on 010907.
131127 - ref SDS 7 0001
131128 -
131129 -      The purpose of publication on the Internet is set out on 010907.
131130 -      ref SDS 7 UK4N
131131 -
131132 -          [...below, ask Walt for confirmation. ref SDS 0 VT4M
131134 -       ..
131135 -      The record shows that Walt is doing his job to make reasonable
131136 -      investigations required for developing an architecture to find
131137 -      the right information at the right time, reported on 030421.
131138 -      ref SDS 24 DF8F
131140 -       ..
131141 -      A search on the Internt shows 100s of records with the names
131143 -       ..
131146 -       ..
131147 -      and
131149 -       ..
131152 -       ..
131153 -      Therefore, eliminating one source, does not avoid publication of
131154 -      these names on the Internet.  Thus, the goal of avoiding one's
131155 -      name being published cannot be accomplished.  What can be done is
131156 -      to provide feedback to correct misrepresenations and avoid
131157 -      disclosure of sensitive information.
131159 -  ..
131160 - Mussie asked what we are selling and how does it meet DOD
131161 - requirements?
131163 -  ..
131164 - We reviewed the record on 030421 showing SDS software and Com Metrics
131165 - services enable anytime, anywhere intelligence, reported by USACE on
131166 - 970328, ref DRP 5 6172, and that USACE found on 971007 this saves time
131167 - and money at the rate of 10:1. ref DRP 6 0001  This capability may
131168 - align with Walt's assignment to develop an architecture for finding
131169 - the right information at the right time. ref SDS 24 DF8F  Walt's
131170 - former colleague, Roy Roybuck, wrote to us saying that SDS enables
131171 - command and control that solves a problem at DOD, which is common
131172 - throughout government, military, health care, education and business,
131173 - as set out on 020217. ref SDS 11 9360
131175 -  ..
131176 - Since Roy has left the government, I contacted Walt to follow up, as a
131177 - result of a call by Geoff Raines on 030417. ref SDS 23 0001
131179 -  ..
131180 - Mussie asked where he can get information on SDS and Com Metrics?
131182 -  ..
131183 - Suggested Mussie use information sent to Walt on 030519 where Mussie's
131184 - name and Walt's name are shown on the Internet, leading to Mussie's
131185 - complaint per above. ref SDS 0 CF5H  The same record provides the
131186 - right information immediately for learning about SDS and Com Metrics,
131187 - ref SDS 32 0001, listed in the record on 030501 ref SDS 27 BY4O
131189 -  ..
131190 - Mussie said he is very busy.  He gets a lot of email and so did not
131191 - have time to review the record on 030519 beyond noting that his  and
131192 - Walt's name are listed without permission.
131193 -
131194 -      Transformation from information technology (IT) to Knowledge
131195 -      Management (KM) has proven to be a difficult challenge, reported
131196 -      on 020608. ref SDS 13 QV5G  Success requires allocating
131197 -      sufficient time for analysis, which is the weak link in
131198 -      intelligence, as reported on 010911. ref SDS 8 YNGH  Most
131199 -      recently on 030304, the same problem occurred at NASA with loss
131200 -      of the Columbia. ref SDS 21 KV6K  Links provide a direct path,
131201 -      and so are fastest way possible to get the right information at
131202 -      the right time.
131204 -  ..
131205 - Mussie noted that he has my email address.  He will send an email with
131206 - his email address.  I will reply with a listing of information
131207 - resources that explain SDS and Com Metrics, previously submitted to
131208 - Walt.
131209 -
131210 -
131211 -
131213 -  ..
1313 -
1314 -
1315 - 1452
1316 -
131601 - Have not heard from Mussie, per above, ref SDS 0 CG38, so sent letter
131602 - to Walt asking him to forward to Mussie, and making the following
131603 - points...
131604 -
131605 -    1.  Information requested by Mussie today on SDS and Com Metrics,
131606 -        per above, ref SDS 0 NY4G, is listed in the record of telecon
131607 -        with Walt and submitted previously on 020501. ref SDS 27 0001
131609 -         ..
131610 -        "Finding" this information in the record by clicking a link is
131611 -        an aspect of command and control, which Roy Roebuck noticed is
131612 -        improved by SDS and Com Metrics, and which therefore led to
131613 -        contacting Walt, per above. ref SDS 0 CG3T
131615 -         ..
131616 -        Accordingly, request Walt notify Mussie and/or assign another
131617 -        person to review SDS and Com Metrics capabilities who is less
131618 -        sensitive to requirements for improving command and control.
131619 -        Experience using SDS over the past 20 years shows that names of
131620 -        people and clicking links are essential components of meeting
131621 -        DOD's requirements to get the right information at the right
131622 -        time.  If people cannot determine which link to click, call for
131623 -        assistance.  On 020905 a short orientation of a few minutes was
131624 -        found to be all that is required for getting people started
131625 -        using Knowledge Management effectively. ref SDS 16 DAPW
131626 -
131627 -             [...below, Walt did the review himself. ref SDS 0 ZI9F
131629 -         ..
131630 -    2.  Would like confirmation that Walt is troubled by his name in
131631 -        SDS records, per Mussie's complaint above, ref SDS 0 CF5H, and
131632 -        based on following record....
131633 -
131634 -               [...Walt's response does not confirm Mussie's complaint,
131635 -               and so indicates the matter is closed without further
131636 -               action. ref SDS 0 ZI9F
131638 -             ..
131639 -        a.  On 030421 Walt indicated his current assignment to develop
131640 -            architecture that helps people find information requires
131641 -            better command and control of the record.  At that time,
131642 -            Walt requested an email with information on SDS and Com
131643 -            Metrics based on Roy's prior findings.  Information was
131644 -            submitted. ref SDS 24 TK46
131646 -             ..
131647 -        b.  Over a period of five (5) weeks Walt received a number of
131648 -            letters that demonstrated SDS capabilities for command and
131649 -            control using Com Metrics, and showing his name published
131650 -            on the Internet.  In numerous calls and letters, Walt has
131651 -            not objected to his name in SDS records.
131653 -             ..
131654 -        c.  It will take a little time to go back through all of the
131655 -            records and redact Walt's name.  Mussie's name is easier,
131656 -            since it only came up yesterday. ref SDS 32 434G  Propose
131657 -            rather than remove names and organizations, instead, remove
131658 -            only phone numbers and email addresses.  This has already
131659 -            been done progammatically, based on request by Geoff Raines
131660 -            on 030417, ref SDS 23 0001, and illustrated by this record.
131662 -             ..
131663 -            Is this acceptable?
131665 -             ..
131666 -            An additional step that could be made, which is difficult
131667 -            to do consistently is to remove the entire contact section,
131668 -            the 02... lines at the top.  Would like guidance from Walt
131669 -            on this.
131671 -                ..
131672 -               [On 030521 Walt confirms he wants his name and DOD
131673 -               removed from SDS records, but does not address the scope
131674 -               of removal, which is a complex issue. ref SDS 33 KL4H
131675 -
131676 -
131677 -
131678 -
131679 -
131680 -
131681 -
1317 -

SUBJECTS
Walt Reports SDS and Com Metrics Do Not Meet DISA Mission Requi
SDS and Com Metrics Do Not Meet DISA Mission Requirements, Walt

5804 -
580501 -  ..
5806 -
5807 -
5808 - 2323
5809 -
580901 - SDS Com Metrics Do Not Meet DISA Mission Requirements
580902 -
580903 - Received ref DRT 1 0001 from Walt saying....
580904 -
580905 -      I have personally taken the time to reviewed your Web Site
580906 -      tonight. At this time, your products and services are not
580907 -      required to meet our mission requirements.  Thank you for your
580908 -      time and the opportunity to review your Web Site.
580910 -  ..
580911 - Walt taking personal time at home to review SDS and Com Metrics shows
580912 - commitment essential for transformation from information technology to
580913 - a culture of knowledge.  This is the level of effort needed to
580914 - accomplish the mission he described on 030421 of developing capability
580915 - to find the right information at the right time. ref SDS 24 DF8F
580916 - Timely response further encourages participation of contractors to
580917 - help perform DOD missions.
580919 -  ..
580920 - Walt does not address Mussie's complaint this morning about his name
580921 - being in the record, per above. ref SDS 0 VT4M  Since this is an
580922 - express question, silence suggests the matter is not a priority for
580923 - action.
580924 -
580925 -               [On 030521 Walt confirms he wants his name and DOD
580926 -               removed from SDS records. ref SDS 33 KL4H
580928 -  ..
580929 - Walt does not say in his letter what he reviewed to conclude there is
580930 - a mismatch between mission requirements of his assignment, and SDS and
580931 - Com Metrics capabilities. ref SDS 0 ZI9F
580932 -
580933 -    1.  Does Walt's letter saying he reviewed our Web Site mean the
580934 -        home page....
580935 -
580936 -            http://www.welchco.com/
580937 -
580938 -        ...or, did he have a chance to review the listing in the record
580939 -        on 030501, ref SDS 27 0001, which was submitted to facilitate
580940 -        DISA review?
580941 -
580942 -            [On 030521 ask Walt to clarify basis of findings.
580943 -            ref SDS 33 OY6U
580945 -         ..
580946 -    2.  Walt was contacted on 030421 as a result of a reference by
580947 -        Geoff Raines, who gave Walt's name as someone in DOD who would
580948 -        be familiar with Roy Roebuck's work. ref SDS 24 YG4I  The
580949 -        record on 020217 relates Roy's analysis showing communication
580950 -        within DOD reduces productivity, drives up costs and weakens
580951 -        national security when people cannot remember accurately on the
580952 -        job, reported on 020217. ref SDS 11 9360  Roy went on to say
580953 -        that SDS and Com Metrics uniquely meet this mission
580954 -        requirement. ref SDS 11 3105  One dimension of better memory is
580955 -        ablity to find the right information at the right time, which
580956 -        is why Walt's assignment sounded like a good opportunity to
580957 -        apply Roy's determination that SDS improves communication, when
580958 -        we talked on 030421. ref SDS 24 DF8F
580960 -         ..
580961 -        Based on this background, does Walt's letter this evening
580962 -        saying that SDS does not meet Walt's mission requirements mean
580963 -        that....
580964 -
580965 -        a.  Roy was mistaken about DOD requirements, in that accurate
580966 -            memory is not a problem that needs to be solved at DOD
580967 -            under FAR requirements for documentation of organizational
580968 -            memory, reviewed on 020504? ref SDS 12 IY4I
580970 -             ..
580971 -        b.  Roy was mistaken in finding that SDS and Com Metrics solve
580972 -            this problem?
580973 -
580974 -               [On 030521 asked Walt for clarification. ref SDS 33 OY6U
580976 -             ..
580977 -            If so, what evidence was examined that supports this
580978 -            conclusion?
580980 -             ..
580981 -        c.  Roy may be correct about DOD requirements to improve
580982 -            personal and organizational memory so that people can find
580983 -            the right information at the right time, and that SDS and
580984 -            Com Metrics meets these requirements, but Walt's assignment
580985 -            is to address different requirements?
580987 -             ..
580988 -            Can Walt offer a reference to who in DOD is trying to solve
580989 -            the problem Roy explained that is devestating to DOD, shown
580990 -            in the record on 020217? ref SDS 11 9360
580991 -
580992 -               [On 030522 called Walt and left message asking for
580993 -               referral. ref SDS 34 0001
580995 -  ..
580996 - Submitted email with link to this record for follow up.
580997 -
580998 -
580999 -
581000 -
581001 -
581002 -
581003 -
581004 -
581005 -
581006 -
5811 -