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S U M M A R Y


DIARY: April 24, 2003 07:45 AM Thursday; Rod Welch

NASA failed to improve management after Challenger in 1986.

1...Summary/Objective
2...Good Management Looks Like Overkill Until People Get Killed


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CONTACTS 

SUBJECTS
Columbia Space Shuttle Breaks Apart During Approach to Land Loss of 7
Columbia Explodes During Re-entry on Approach to Landing After Comple
Management Failures Reported Lack Documented Surveillance Contract Pe
Contract Requirements for Reporting Production Progress and Performan
Bumbling Not Enough Time to Think Analyse Understand Context of Email
Email Overwhelmed NASA Management Not Enough Time to Analyse Context
NASA Columbia Space Shuttle Exploded Management Overwhelmed by Email
NASA Has Not Implemented Mangaement Improvements Required Following L
Improvement Resisted NASA Has Not Implemented Mangaement Improvements

7111 -
7111 -    ..
7112 - Summary/Objective
7113 -
711301 - Follow up ref SDS 34 0000. ref SDS 33 0000.
711302 -
711303 - Article published by Reuters today says....
711304 -
711305 -     NASA never fixed the underlying institutional problems that led to
711306 -     the 1986 Challenger disaster and many errors were repeated during
711307 -     Columbia's doomed flight three months ago,.... ref OF 5 0001,
711308 -
711309 - ....under testimony investigating loss of the Columbia reported on
711310 - 030201. ref SDS 31 0001
711312 -  ..
711313 - Reporting on 030202 showed NASA's management practices came under
711314 - review in 1986 following the disaster that caused loss of the
711315 - Challenger Space Shuttle. ref SDS 32 I38K  At that time, NASA was
711316 - mandated to improve management in order to avoid more failures, as
711317 - previously reported on 921021. ref SDS 1 4489  On 030202 reporting
711318 - showed NASA has had difficulty adopting improvements. ref SDS 32 R24H
711319 - The report on 030304 illustrated difficulty owing to the complexity of
711320 - communication due to limited time and the volume of information to
711321 - analyse. ref SDS 34 KV6K
711322 -
711324 -  ..
711325 - Good Management Looks Like Overkill Until People Get Killed
711326 -
711327 - The report today that the Columbia Space Shuttle was lost on 030201
711328 - because NASA failed to improve management aligns with the report on
711329 - 921021 that communiation is a "sore subject" at NASA because the
711330 - record is complex and so hard to organize; nobody can find anything
711331 - when needed. ref SDS 1 4F50  Andy Grove at Intel reports in his book
711332 - that getting successful executives to improve management is like
711333 - walking through the valley of death, reviewed on 980307. ref SDS 11
711334 - 1657  On 950204 successful executives (i.e., people who have a job)
711335 - feel that good management is "overkill." ref SDS 5 5932  How many have
711336 - to get killed to discover that bad management causes "overkill" and
711337 - endless rework to correct mistakes?
711339 -  ..
711340 - This aligns the report on 940609 by Henry Kissinger that management
711341 - has become an Alice in Wonderland of continual bumbling. ref SDS 4
711342 - 4238  Later on 960406 people cannot find things on computers.
711343 - ref SDS 6 4249  Over the next five (5) years more daily working
711344 - information was stored on computers, shown by a report on 010908 that
711345 - laziness encourages pressing the "Reply" button for email rather than
711346 - organize the record so that people can find information when needed.
711347 - ref SDS 17 YF5O  This creates an illusion of productivity because when
711348 - people cannot find information when needed productivity is paralyzed,
711349 - reported on 011003. ref SDS 19 EC5N  On 020822 industry leaders
711350 - recognize that information technology is causing a lot of pain.
711351 - ref SDS 27 Q99G  This is shown by NASA's inability to anlayse email
711352 - traffic that pointed to risks to the Columbia Space Shuttle, reported
711353 - on 030304, ref SDS 34 KV6K, and which ultimately led to loss of life
711354 - and the severely damaging the space program.  Far more tragic "pain"
711355 - was experienced on 010911 due to lack of adequate tools for analysis
711356 - in the national security sector. ref SDS 18 YNGH
711358 -  ..
711359 - On 030421 Walt Okon reported he is tasked to develop an architecture
711360 - to enable the right people to find the right information at the right
711361 - time. ref SDS 37 YG4I
711363 -  ..
711364 - The government already has regulations on the books that require good
711365 - management, shown by review of FAR on 020504. ref SDS 24 IY4I  On
711366 - 020912 Stuart Harrow reported finding that SDS makes finding
711367 - information using explicit links fast and easy.  On 030418 letter to
711368 - Stuart asks if the government needs this kind of help. ref SDS 36 FB8H
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7114 -