CONTACTS 
0201 - Intel Corporation                    408 765 8080
020101 - Mr. Morris E. Jones; Director of Architecture =408 545 9521

SUBJECTS
Review Questions
Communication Main Factor of Success, Management Productivity
Aligning Communications to Maintain Shared Meaning from Meetings, Cal
Meeting Productivity Improved by SDS Communication Metrics
Communication Predicate to Action
Management Details Meeting Notes Intellectual Capital
Action Items Linked to Details, History, Requirements
Preparation Planning Faster Save Time Communication Metrics
Command & Control Determines Meaning and Impact of Events, SDS Meetin
Meetings Arguing About Prior Understandings
Humorous Examples
Tired Meetings Get to Point Where People Want to Go Home
Understanding Improved by Writing
Meetings Improved Humor Bingo Game Improves Productivity
Intelligence is Funny
Fun Intelligence Relieves Stress and Improves the Work
Humorous Analysis Document Decisions
Games Fun Relieve Stress from Un-aligned Communications

3220 -    ..
3221 - Summary/Objective
3222 -
322201 - Follow up ref SDS 39 1024.
322202 -
322203 - Received ref DRT 1 from Bill Benkavitch, B&B Associates, submitting a
322204 - humorous letter on making meetings productive.  It seems to have been
322205 - copied to about 80 people, ref DRT 1 5014, showing awareness that help
322206 - is needed to make meetings useful.
322207 -
322208 - This aligns with a study reported on 960205 that managers waste 70% of
322209 - their time in unproductive meetings. ref SDS 15 5222
322210 -     ..
322211 -     Even though important issues arise from trying to improve
322212 -     productivity of meetings by using humor, explained below,
322213 -     ref SDS 0 N25N, sent ref DIT 1 0001 to Morris with the lighter
322214 -     side of "intelligence" for a change of pace, linked to this
322215 -     record.  It draws on comments from Morris' colleagues at Intel who
322216 -     reported on 990713 that adding "intelligence" to managemnet is
322217 -     funny and alien. ref SDS 41 1767
322218 -
322219 -     [On 990803 received request for price on SDS. ref DRP 1]
322220 -
322221 -     [On 990813 sent example using "intelligence." ref SDS 44 0001]
322222 -
322223 -     [On 001004 propose selling SDS to make intelligence "fun."
322224 -     ref SDS 45 6N9G
322225 -
322226 -
322227 -  ..
322228 - Meetings Unproductive - Nobody Listens, Understanding Fails
322229 -
322230 - The letter attributes poor results in meetings to people being tired,
322231 - which impairs listening and understanding. ref DRT 1 4992
322232 -
322233 - On 980815 "understanding" is a missing ingredient of US foreign policy
322234 - because intelligence fails to "listen" and analyse, and relies instead
322235 - on pictures from spy-satallites. ref SDS 33 6424
322236 -
322237 - Fatigue is caused in part by meetings that substitute style and form
322238 - for substance.  People tire hearing a lot of motivational language
322239 - that is not connected to substance.  A report on 960103 indicated
322240 - managers are forced to rely on style at meetings, because there isn't
322241 - enough time to review substance. ref SDS 14 8409  On 990525 engineers
322242 - don't like to write, which eliminates substance that otherwise makes
322243 - meeting a productive investment of time. ref SDS 36 0966
322244 -
322245 -
322246 -  ..
322247 - Bingo Game Gives Alert for Buzz Words Disconnected from Substance
322248 -
322249 - The solution today proposes playing a game, Bingo, ref DRT 1 4992, to
322250 - keep alert at meetings, by listening for words and phrases that are
322251 - used inappropriately, often with the aim of giving greater importance
322252 - to a presentation than is justified by circumstances.  Generally this
322253 - is called "jargon," and "buzz words," that reflect salesmanship rather
322254 - than substance.
322255 -
322256 - Humor was used in the record on 970624 to illustrate meaning drift.
322257 - ref SDS 22 7006
322258 -
322259 -      [On 981108 oral, verbal communication is entertainment.
322260 - ..
322261 - This is a common complaint about Communication Metrics.  People
322262 - report feeling it is too much substance.  They deny this is needed,
322263 - and refuse to experiment on the grounds there isn't enough time for
322264 - adding "intelligence" to daily work.  Yet, those who interact with
322265 - Communication Metrics work product report there is more substance than
322266 - they realized at meetings, in calls, letters and publications, and
322267 - that this additional substance, what might be called "intelligence,"
322268 - gets work done correctly and on time, e.g., 970107. ref SDS 20 4953
322269 -
322270 - The disconnect between impressions in busy minds that prevent using
322271 - Communication Metrics, and the actual results of using it, which help
322272 - people who have limited span of attention, is striking, even amusing.
322273 - ..
322274 - The Bingo Game, played with reference to a list of over-used
322275 - buzz words, ref DRT 1 2325, is amusing and useful.
322276 -
322277 - When a buzz word is heard, the listener says "BINGO!" ref DRT 1 4992
322278 -
322279 -
322280 -
322281 -  ..
322282 - Humor Releases Emotion, Attracks Attention, Permits Feedback
322283 - Information Overload Makes Meetings a Game of Guess and Gossip
322284 -
322285 - "Bingo" is a mechanism, a proactive process of feedback, to expand
322286 - span of attention -- oops --- BINGO! -- buzz words just slipped by.
322287 -
322288 - Humor is helpful to attract attention, as indicated in testimonials.
322289 - ref DRT 1 9523  Intel has tried confrontation (i.e., people screaming
322290 - at each other) to make meetings productive. ref SDS 30 0261
322291 -
322292 - On 950803 memorandum on expanding coffee breaks to include sex breaks
322293 - shows humerous example of using memos to organize and plan rather than
322294 - rely on spontaeous directives that dominate most management practice.
322295 - ref SDS 13 8452  On 970624 Operation Haley's Comet shows bureaucratic
322296 - confusion that changes meaning of words is funny. ref SDS 22 7006   On
322297 - 971229 telephone game illustrates meaning drift that causes mistakes
322298 - in communication. ref SDS 28 1526
322299 - ..
322300 - Humor and confrontation release emotion that builds when there
322301 - is a disconnect between meeting content, and the goals and
322302 - understandings of attendees.  Emotional release is important.
322303 - Emotion, however, does not make meetings productive in the face of
322304 - information overload that overwhelms human span of attention due to
322305 - limited time and conflicting experience that imparts conflicting
322306 - meaning.  Without shared meaning, derived from common connections,
322307 - meeting is a game of guess and gossip where people fear being second
322308 - guessed. see 970707. ref SDS 23 0108
322309 -
322310 - Humor from the Bingo Game, in this case, attacks excessive rhetoric.
322311 - Powerful, inspiring words become mere noise, absent connections to
322312 - experience, i.e., history, that builds and maintains shared meaning,
322313 - commonly called "culture," as reviewed on 990726, ref SDS 43 0001, and
322314 - ref DIP 1 4500
322315 - ..
322316 - As the amount of information, from all sources, continues to
322317 - increase, people need help connecting what is said in meetings, to
322318 - their work. Connections are called "intelligence" in cognitive
322319 - science. ref OF 3 0582  Adding metrics to communication is a process
322320 - of creating connections that align what is said with requirements,
322321 - commitments, and objectives.  Without connections, humor, anger,
322322 - apathy, nothing can improve productivity.
322323 -
322324 -
322325 -  ..
322326 - Games Trick People into Using Sound Management Practice with Humor
322327 - Communication Metrics Adds Intelligence to Help CEOs be Funny
322328 -
322329 - Listening is a popular solution to improve meetings, per testimonials.
322330 - ref DRT 1 5904 and ref DRT 1 6438  Bingo is a trick to get feedback,
322331 - which is a "metric" of listening.  Feedback is impaired by cultural
322332 - dynamics, explained in the NWO... paper. ref OF 4 2670  On 971205 US
322333 - Army Corps of Engineers reported that Communication Metrics provides
322334 - "feedback" that shows someone is "listening." ref SDS 27 3928  This a
322335 - key part of business "intelligence" that enables leadership to
322336 - succeed. ref OF 3 0582
322337 -
322338 - Fortune magazine says CEOs fail because they don't execute a simple,
322339 - mundane task to "grab a pen" and write understandings and assignments.
322340 - ref SDS 39 1024, which is feedback that shows someone is listening at
322341 - meetings. ref SDS 39 2350  Many CEOs are funny, but, Fortune says they
322342 - have a failing of psyche (hubris), that prefers others take meeting
322343 - notes. ref SDS 39 4914  The Bingo game uses humor to trick people into
322344 - generating feedback.  It can make meetings and CEOs successful, if the
322345 - other parts of "intelligence" are added to information, as explained
322346 - in POIMS technology. ref OF 3 0582
322347 - ..
322348 - Intelligence was suggested on 990723, but without yelling
322349 - "BINGO!" ref SDS 43 4225
322350 -
322351 - On 990713 "intelligence" was "funny" and "alien." ref SDS 41 2150
322352 -
322353 - So, "intelligence," then, can supplement the Bingo Game to make
322354 - meetings funnier?
322355 -
322356 - A collateral benefit would be command and control of the record, see
322357 - POIMS. ref OF 3 1113   But, we will not let on that this improves
322358 - management and earnings, because that would be a buzz word, which is
322359 - not funny.  Leave it "funny," so there is a chance "intelligence" will
322360 - be used. ref OF 3 0582  Then, CEOs and everyone can feel good about
322361 - doing good work, because "intelligence" is funny and productive --
322362 - darn, another buzz word.
322363 - ..
322364 - For those who feel self-conscious, or get a sore throat from
322365 - yelling, Communication Metrics is another way to add intelligence to
322366 - management that improves earnings, so stockholders can yell...
322367 -
322368 -
322369 -                           B O N Z I!!
322370 -
322371 -
322372 - ...just like the Bingo game. ref DRT 1 6438
322373 -
322374 -
322375 -
322376 -
322377 -
322378 -
322379 -
322380 -
322381 -
322382 -
322383 -
3224 -