THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: August 13, 1999 12:56 PM Friday; Rod Welch

Sent Morris example using Com Metrics for medical practice.

1...Summary/Objective


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CONTACTS 
0201 - Intel Corporation                    408 765 8080
020101 - Mr. Morris E. Jones; Director of Architecture =408 545 9521

SUBJECTS
Communication Main Factor of Success, Management Productivity
Aligning Communications to Maintain Shared Meaning from Meetings, Cal
Meeting Productivity Improved by SDS Communication Metrics
Communication Predicate to Action
Management Details Meeting Notes Intellectual Capital
Action Items Linked to Details, History, Requirements
Preparation Planning Faster Save Time Communication Metrics
Command & Control Determines Meaning and Impact of Events, SDS Meetin
Meetings Arguing About Prior Understandings
Tired Meetings Get to Point Where People Want to Go Home
Understanding Improved by Writing
Be Prepared SDS Provides 80% of Preparation Automatically
Preparation Requires Intellectual Capital Management Details
New Realities 21st Century, Prepare
New World Order Complexity Requires Professional Role Use SDS Like Pi
Expertise Skills Professional Role Use SDS Like Pilot Flies Airplane
Pilot for SDS Professional Role Like Pilot Flies Airplane

3119 -    ..
3120 - Summary/Objective
3121 -
312101 - Follow up ref SDS 45 0000, ref SDS 39 0000.
312102 -
312103 - Submitted ref DIT 1 8966 to Morris with link to the letter to Kaiser
312104 - on planning a meeting on 990816, ref DIP 3 5841, which is set out in
312105 - the record today. ref SDS 46 0001
312106 -
312107 - This was sent as a conventional email to illustrate how errors occur
312108 - in this method.  Turned out there is a big error in the document,
312109 - because I forgot to attach the letter to Syed at Kaiser, on preparing
312110 - for a meeting, which is the central point of the letter to Morris on
312111 - using Communication Metrics to help managers be prepared for meetings,
312112 -
312113 -  ..
312114 - Used Boy Scouts to illustrate importance of teaching people the need
312115 - for "being prepared" to perform work well. ref DIT 1 2862 per original
312116 - work on 950327. ref SDS 10 8822
312117 -
312118 -     [On 990816 Morris feels being prepared arises from personal
312119 -     discipline. ref SDS 47 0001]
312120 -
312121 - This supplements ref DIP 1 0001 to Morris with the lighter side of
312122 - "intelligence" for a change of pace, linked to the record on 990731.
312123 - ref SDS 45 0001
312124 -
312125 -  ..
312126 - Cited work on 990716 on intelligence that seems funny and alien at
312127 - Intel. ref SDS 41 1767   Cited Jason Yuen's report on 990505, that his
312128 - management at SFO airport found intelligence is "off-the-wall." ....
312129 - ref SDS 35 0778
312130 -
312131 -  ..
312132 - Cited Fortune article again, reviewed on 990625. ref SDS 39 1024
312133 -
312134 - Mentioned again the need to let people experience intellignece, per
312135 - request on 990726. ref SDS 44 9766
312136 -
312137 - Explain idea of helping prepare for meetings by putting before people
312138 - the precise information they need, ref DIT 1 4392, and make it easy
312139 - for them to get it, and link to the example in the letter to Kaiser
312140 - that illustrates this process. ref DIP 3 5810, which was sent today.
312141 - ref SDS 46 0001
312142 -
312143 - Cited Grove's formulation that technology is creating a "new reality"
312144 - for managers that impacts effectiveness, ref DIT 1 2862, from review
312145 - on 990307. ref SDS 29 1209
312146 -
312147 -  ..
312148 - Cited farming example to illustrate value of experience. ref DIT 1
312149 - 4392, which is in the record on 950426. ref SDS 12 4404
312150 -
312151 -
312152 -
312153 -
312154 -
312155 -
312156 -
312157 -
312158 -
312159 -
312160 -
312161 -
Distribution. . . . See "CONTACTS"