THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: April 9, 1999 03:06 PM Friday; Rod Welch

Received call from Jeff Ghilardi on Comm Metrics Web site.

1...Summary/Objective
2...Research SDS Records for History Relevant to New Project in Turkey
3...SDS Records Can Be Incorporated into Email
4...Investing Information Benefits Management by Saving Time
5...SDS Improved for Internet Support


..............
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CONTACTS 
0201 - Seawest Company                                                                                                                                                    O-00000420 0201
020101 - Mr. Jeffery S. Ghilardi
020102 - Vice President
0202 - Enron                                                                                                                                                              O-00000713 0201
020201 - Mr. Jeff Ghilardi; 661 823 6813                                                                                                                                  O-00000713 0201

SUBJECTS
Demo SDS via Web Site
Construction (DPB)
Enron on Project in Turkey

0705 -
0705 -    ..
0706 - Summary/Objective
0707 -
070701 - Follow up ref SDS 16 0000, ref SDS 15 0000.
070702 -
070703 - Jeff reports the SDS record was useful getting information from 1993,
070704 - and needed help sending records via email.  I explained a procedure
070705 - using the SDS memo ASCII option. ref SDS 0 3240
070707 -  ..
070708 - Submitted ref DIT 1 linked to this record, and to the review of the
070709 - Broadwater project on 990323. ref SDS 20
070710 -
070712 -  ..
0708 -
0709 -
0710 - Discussion
071101 -  ..
071102 - Research SDS Records for History Relevant to New Project in Turkey
071103 -
071104 - Jeff has a new assignment with Enron, a firm in Tehachappi, which is
071105 - Northeast of LA, near Edwards Air Force base.
071107 -  ..
071108 - He recently researched the SDS record for work during 1993 on a big
071109 - energy project in Turkey.  He found information on discussions which
071110 - he wants to send to colleagues via email.
071112 -  ..
071113 - Today, Jeff wants to print the SDS record he found.
071115 -  ..
071116 - We decided he could save the records as ascii using the SDS Report
071117 - menu, and then save the files to a temporary name like "x."  He can
071118 - open x in Wordpad or MS Word, and print that file.
071120 -  ..
071121 - The printed file may be useful for reading SDS records off-line.
071122 -
071124 -  ..
071125 - SDS Records Can Be Incorporated into Email
071126 -
071127 - I suggested that he consider sending the stuff via email, as an ascii
071128 - file, rather than print it.  He create an ASCII text file that can be
071129 - incorporated into an email file, open it in Wordpad, use Copy and
071130 - then "Paste" it into his email document.
071132 -  ..
071133 - Here are some detailed instructions....
071134 -
071135 -     1.  In an SDS record, select "Report" from the menu.
071136 -
071137 -     2.  Select "Memo-ASCII" from the menu.
071138 -
071139 -         This creates a separate file, save it to x or y or anything.
071141 -          ..
071142 -         You can save it by hitting the home key to put the cursor on
071143 -         the command line.  Enter...
071145 -          ..
071146 -         CMD>save x [Home]
071148 -          ..
071149 -     3.  Close the memo report file, and open x in Wordpad using the
071150 -         Windows My Computer or Explorer features.
071152 -          ..
071153 -         Double clicking on the filename will ask for the program to
071154 -         use.  Generally Wordpad works well.
071156 -          ..
071157 -     4.  In Wordpad, Use Edit menu, and choose "Select All"
071159 -          ..
071160 -     5.  Click the right mouse button and select "Copy"
071162 -          ..
071163 -     6.  In you email, position you cursor where you want the SDS
071164 -         record to appear, and click the right mouse button.  Choose
071165 -         "paste."
071166 -
071167 -
071168 -
071169 -
0712 -

SUBJECTS
Organizational Memory Who What When Where Why How Capturing Reporting
Organizational Memory Intelligence Organization Analysis Alignment Su

1504 -
150501 -  ..
150502 - Investing Information Benefits Management by Saving Time
150503 -
150504 - Jeff feels his experience finding information on renewable fuel
150505 - systems that he constructed while with Seawest, and which supported
150506 - his new project in Turkey (see above, ref SDS 0 9936), shows a benefit
150507 - of SDS that most people overlook.  He indicated that his boss and
150508 - Enron's client will be favorably impressed with the record he submits
150509 - using SDS research, as set out in POIMS. ref OF 1 KH8J
150511 -  ..
150512 - On 941201 Jeff reported SDS records provided information on bidding a
150513 - PG&E project that could be worth $M of dollars. ref SDS 1 JK4O
150514 -
150515 -      [On 990422 Dave Vannier at Intel complimented Communication
150516 -      Metrics on the web. ref SDS 21 8400]
150517 -
150518 -      [On 990426 manager at JPS Internet Service Provider admired
150519 -      Communication Metrics solving business problem. ref SDS 22 9400]
150521 -  ..
150522 - I mentioned Wayne is the "historian" at DNRC because people come to
150523 - him for information on meetings from years past, reported on 970711.
150524 - ref SDS 4 3003  More recently, on 981027 the U.S. Army Corps of
150525 - Engineers reported SDS saved $200K, ref SDS 18 7315, and may have
150526 - saved $Millions more. ref SDS 18 9152
150528 -  ..
150529 - As a result, HQ USACE on 990304 recommended wider use of Communication
150530 - Metrics. ref SDS 19 7392
150532 -  ..
150533 - Jeff is disappointed that it is not easier for people to use SDS,
150534 - which is an extension of the alphabet:  adding time to information is
150535 - the "intelligence" process for creating knowledge and ideas, as
150536 - explained in POIMS. ref OF 1 0582
150538 -  ..
150539 - Once you know how, though, it is fast and easy to create useful
150540 - intelligence.
150542 -  ..
150543 - It is also difficult for people to invest time in creating a useful
150544 - record.  We do not know that information today will be needed next
150545 - week, next month, or in 5 years.  Andy Grove, CEO of Intel, recommends
150546 - taking copious notes to discover and correct ambiguity from meetings,
150547 - before it causes mistakes, as reported on 980307. ref SDS 9 3668  The
150548 - same investment also provides a useful record that can be used later,
150549 - as Jeff reports today, especially with a system like SDS that can
150550 - organize and retrieve information when needed.
150551 -
150552 -      [On 990426 manager at JPS admired Com Metrics. ref SDS 22 9400]
150554 -  ..
150555 - Of course, Andy can allocate to himself the time needed for analysis.
150557 -  ..
150558 - His boss is not telling him to go to another meeting or catch a plane
150559 - to Japan. ref SDS 9 2189  Most managers do not have time to invest in
150560 - understanding their work, because their boss is telling them to do
150561 - something else, and so it is very hard for them to create the record
150562 - that is necessary in order to discover the power of investing to save
150563 - time, see analysis on 950429. ref SDS 2 4404
150564 -
150565 -
150567 -  ..
150568 - SDS Improved for Internet Support
150569 -
150570 - I explained progress improving SDS so the Internet can support an
150571 - effective channel to deliver business intelligence.  This adds value
150572 - to the Internet and to managers, as reported on 971021. ref SDS 6
150573 - 3636
150575 -  ..
150576 - Jeff said he looked at the Welch web site...
150577 -
150578 -                    http://www.welchco.com                              ss.HTM"
150579 -
150580 - ...that explains how SDS adds intelligence to management.  He has not
150581 - had time to comment on whether this would improve earnings, which was
150582 - requested in my letter, ref DIP 2 on 980721. ref SDS 16 4495
150584 -  ..
150585 - I will send him another example, using the report by USACE on 990304.
150586 - ref SDS 19 7392, and the review of Broadwater. ref SDS 20
150588 -  ..
150589 - I can put the current version of SDS that has these features, on the
150590 - web site for him to download, if he has time.
150592 -  ..
150593 - I mention in a post script, ref DIT 1 8473, that Wayne Wetzel used
150594 - this successfully on 980521. ref SDS 13 8546
150596 -  ..
150597 - In order for the Internet tools to work, this version has to be run on
150598 - the following drives...
150599 -
150600 -            c: sd 01  [main sds program files]
150601 -            c: sd 03  [program macros]
150602 -            c: sd 10  [empty for temp files]
150604 -             ..
150605 -            d: sd 08  [main SDS data base]
150607 -             ..
150608 -            e: sd     [html mirror record of server data base
150610 -             ..
150611 -            f: work files
150613 -             ..
150614 -            h: sd 02  [printer commands]
150615 -            h: sd 04  [menu files]
150616 -            h: sd 05  [help]
150617 -            h: sd 06  [subject index]
150618 -            h: sd 07  [repetitive dates]
150619 -            h: sd 09  [contacts]
150621 -             ..
150622 -            h: sd     [all temporary directories for transfer to
150623 -                      web site Internet server]
150625 -  ..
150626 - Jeff can let me know, if he wants to try it.
150627 -
150628 -    [On 990803 Jeff requested a price to upgrade. ref SDS 23 0001]
150629 -
150630 -
150631 -
150632 -
150633 -
150634 -
150635 -
150636 -
150637 -
150638 -
150639 -
1507 -
Distribution. . . . See "CONTACTS"