CONTACTS 
0201 - State of California                  916 445 6038
020101 - Department of Transportation
020102 - Mr. Ross Chittenden
020103 - Chief Office of Project Management =916 654 2395
020104 - Project Management Program, MS 28
020105 - Systems Implementation

SUBJECTS
Common Administration
Caltrans, Self-evident Cost Savings
Clear Concise Complete Communication

1005 -    ..
1006 - Summary/Objective
1007 -
100701 - Follow up ref SDS 36 0000, ref SDS 21 0909.
100702 -
100703 - Ross is making progress using technology to support Caltrans' business
100704 - processes.  He suggested calling John McMillan about Communication
100705 - Metrics for Construction Management.  John's voice mail indicates he
100706 - is working on Y2K issues.  Ross will send information on Welch methods
100707 - to Rob Richmond for supporting communication processes.
100708 -
100709 - Submitted ref DIT 1 with link to this record.
100710 -
100711 - Ross can notify Rob and others about Communication Metrics simply by
100712 - forwarding my letter.
100713 -
100714 -     [On 990420 Ross notified Rob about Com Metrics. ref SDS 39 8361]
100715 -
100716 -
100717 -
100718 -  ..
1008 -
1009 -
1010 - Discussion
1011 -
101101 -  ..
101102 - Communication Metrics Provides Effective Common Administration
101103 - Common Administration Improves Contract Management
101104 -
101105 - Ross got my voice mail, ref SDS 36, about my letter, ref DIP 3, sent
101106 - on 990331, ref SDS 34, suggesting a system of "Common Administration"
101107 - developed on 990328. ref SDS 33 9641.
101108 -
101109 - He has not had time to read it. ref DIP 3
101110 -
101111 - I asked how his work is going improving cost and schedule control
101112 - which we discussed on 980908? ref SDS 21 6336
101113 -
101114 - He indicated making good progress that is slower than he would like
101115 - due to Caltrans procurement procedures that stretch out efforts to
101116 - introduce new methods and tools.  This reflects continuing emphasis on
101117 - cost savings.
101118 - ..
101119 - Ross asked if I have contacted the people he suggested last year
101120 - about contract and construction management?  He feels these areas need
101121 - good commnication.
101122 -
101123 - I explained that on 971104 he planned to suggest Construction Managers
101124 - contact me, ref SDS 17 2284, and again on 980908, ref SDS 21 6120, but
101125 - I have not heard from anyone.  I did not call back about it because he
101126 - is very busy.
101127 - ..
101128 - Ross suggested that I contact...
101129 -
101130 -                         John McMillan
101131 -                         916 653 4686
101132 -
101133 -     ...who is a new manager for the Caltrans Construction Program, and
101134 -     is looking for ways to improve management practices.
101135 -
101136 - I called John to tell him about the Communication Metrics web site...
101137 -
101138 -                      http://www.welchco.com
101139 -
101140 - John's voice mail says he is managing Caltrans' Y2K issues.
101141 -
101142 - I left a message introducing myself, and asked John to let me know if
101143 - he is involved with the Construction Management program.
101144 -
101145 - In the letter to Ross, request clarification on John's role?
101146 -
101147 -      [On 990412 talked to John, sent letter. ref SDS 37 8947]
101148 -
101149 -      [On 990413 set meeting for 990414. ref SDS 38]
101150 -
101151 -
101152 -  ..
101153 - Clear, Concise, Complete Communications Solves Information Overload
101154 - Internet Can Deliver Anytime, Anywhere Intelligence, Saves Money
101155 -
101156 - Ross has not had time to check the Communication Metrics web site
101157 - which we discussed on 980908. ref SDS 21 0909
101158 -
101159 -                       http://www.welchco.com
101160 -
101161 - Today, we briefly reviewed the advantage of the Internet to deliver
101162 - business "intelligence." ref OF 1 0582
101163 -
101164 - Clear, concise, complete communications explained in the POIMS paper,
101165 - ref OF 1 1218, can significantly reduce costs by reducing paper
101166 - handling and storage, reviewed on 990201, ref SDS 24 6925  On 990105
101167 - HQUSACE reported Communication Metrics on the Internet helps solve
101168 - information overload. ref SDS 23 5880
101169 - ..
101170 - Ross advised that a colleague...
101171 -
101172 -                         Rob Richmond
101173 -
101174 -     ...is looking at Caltrans communication systems and practices, and
101175 -     so may find Communication Metrics useful to support a "paperless
101176 -     office" environment.
101177 -
101178 - I will send Ross an email linked to the Communication Metrics web site
101179 - so he can forward to Rob for assessing the potential of this method to
101180 - support Caltrans' objectives.  On 890324 Tudor Engineers evaluated
101181 - Communication Metrics. ref SDS 1 6894  Later on 971021 it was applied
101182 - to the Internet. ref SDS 16 9999
101183 -
101184 - Common communication problems solved by Communication Metrics are
101185 - listed on 950327. ref SDS 5 0200
101186 -
101187 -     [Did this per ref DIT 1 with link to this record
101188 -
101189 -     [On 990420 Ross notified Rob about Com Metrics. ref SDS 39 8361
101190 -
101191 - Ross might let other colleagues know about this new capability to
101192 - apply the Internet productively to daily management, similar to Jim
101193 - Lovo's letter at HQUSACE on 990304. ref SDS 28 7392
101194 -
101195 -
101196 -
101197 -
101198 -
101199 -
101200 -
101201 -
101202 -
101203 -
1013 -