THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: November 12, 1998 12:42 PM Thursday; Rod Welch

Purchased new computer from Computown

1...Summary/Objective
2...Purchased Computer from PC Town, to Replace CPU8
3...Network and SCSI Cards
4...Mouse is Microsoft
5...Keyboard


..............
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CONTACTS 
0201 - PCtown                               415 788 8696 fax 217 7731
020101 - Mr. Chris Grossman; Sales Executive
020102 - Sales Department
020103 - Mr. Shoaib NLN; Sales Representative =415 788 8699
020104 - Sales Department
020105 - Mr. Kevin NLN; Technician =415 788 8699
020106 - Technical Department

SUBJECTS
Procurement, Computers
Original purchase
Keyboard, OmniKey 102

0605 -    ..
0606 - Summary/Objective
0607 -
060701 - Follow up ref SDS 14 0000, ref SDS 3 4158.
060702 -
060703 - Did further shopping and then made a purchase from PCtown again, to
060704 - replace CPU8. ref SDS 8 4356
060705 -
060706 - Bought a 450 Mhz 128 MB, 11.9 GB system for under $2k, see invoice.
060707 - ref DRT 1 1540
060708 -
060709 -     [On 981113 entered information on warranty, system configuration
060710 -     ref SDS 15 9568]
060711 -
060712 -     [On 981114 took system back to Pctown for corrections, including
060713 -     installing W98 in correct directory. ref SDS 17 0000]
060714 -
060715 -     [On 981229 purchased RW CD ROM drive. ref SDS 18 0000]
060716 -
060717 -     [On 990821 Pctown is out of business. ref SDS 19 9077]
060718 - ..
060719 - Bought on same invoice a network hub for $30, ref DRT 1 3952, so
060720 - I can connect CPU8 with CPU11 to transfer data, and to use CPU8 for
060721 - system backup.
060722 -
060723 - Agreed to extra charge of $25 to free up an ISA slot for the scanner
060724 - card, and bought a network cable on separate invoice. ref DRT 3 1728
060725 -
060726 - Bought keyboard extension cable for 7$. ref DRT 3 5937
060727 -
060728 - Inspection showed minor problems that were corrected.  Seems to have
060729 - been an error in the invoice of charging tax twice on the CPU.
060730 -
060731 -
060732 -
0608 -
0609 -
0610 - 364R Progress
0611 -
061101 - Got a Computer Currents.
061102 -
061103 - On page 20 there is an ad for Computown.
061104 -
061105 - Called number in San Francisco.  415 956 8696
061106 - ..
061107 - They have a price for a 450 Mhz system with...
061108 -
061109 -        128 MB RAM
061110 -          8 MB video RAM
061111 -       11.9 GB Hard disk
061112 -
061113 - Cost is $1,749.99 plus tax, or $1,899.74.
061114 -
061115 - This excludes a 17" monitor, since we will use the Nokia, and it is
061116 - is without the zip drive, since we can use the Exabyte.
061117 -
061118 - Received quote from Steve at Pctown based on the inquiry in the record
061119 - for 981110. ref SDS 14 4851
061120 -
061121 -     The price in the quote, ref DRT 4 3840, is $1,920 plus tax,
061122 -     without a monitor and without a zip drive.
061123 -     ..
061124 -     With tax this would be about $2,100.
061125 -
061126 - Since the Computown price is about $200 less than the Pctown price and
061127 - about $700 less than the Mountain Computer price, made this purchase
061128 - from Computown.
061129 -
061130 - Advised I want the system partitioned into drives c - i, and the
061131 - operating system installed in i:\00\02.
061132 -
061133 - Steve said we can pick up the system on Monday.
061134 -
061135 -
061136 -
0612 -
0613 -
0614 - 1321
0615 -   ..
061501 - Steve called back and said there would be a $170 charge for
061502 - configuring the hard drive and installing the operating system.
061503 -
061504 - I said that under the circumstances, we want to hold off on the
061505 - purchase.  I explained having purchased a system from PCtown last
061506 - March, and they did not charge extra to configure the system the way
061507 - we want it.
061508 -
061509 -  ..
0616 -
0617 -
0618 - 1328
0619 -
061901 -  ..
061902 - Purchased Computer from PC Town, to Replace CPU8
061903 -
061904 - Called PCtown
061905 -
061906 - Talked to Chris.
061907 -
061908 - Chris sold us CPU10 on 980221. ref SDS 2 2044
061909 -
061910 - I asked Chris about Pctown's ad on page 25 for essentially the same
061911 - system as Computown quotes, but it is $50 less. $1,949.99
061912 -
061913 - I explained the configuration is okay, except we do not need the
061914 - monitor.
061915 - ..
061916 - Chris said PCtown has new pricing being published tomorrow for
061917 - this same system at $1,899.  He offered $250 credit for the monitor,
061918 - so the net price is $1,649.99  With tax it is...
061919 -
061920 -                           $1,790.24
061921 -
061922 - ...per invoice. ref DRT 1 1540
061923 -
061924 - This is $100 less than the Computown price.
061925 -
061926 - I mentioned the need to partition the hard drive, and to install
061927 - Windows i:\00\02.
061928 -
061929 - Chris said there is no extra charge.
061930 - ..
061931 - This makes his price about $300 less than Computown.
061932 - ..
061933 - I explained I need an ISA slot for the HP scanner card.
061934 -
061935 - Chris said the system has two ISA slots, so this will not be a
061936 - problem.
061937 -
061938 -      [Below, PC Town used both slots, so it was a problem. ref SDS 0
061939 -      6402]
061940 -
061941 - As a result, I decided to purchase this system because CPU8 seems to
061942 - be failing as reported on 981029. ref SDS 8 4356 and ref SDS 8 4137
061943 -
061944 -  ..
061945 - Network and SCSI Cards
061946 -
061947 - Chris will install a network card and a scsi card for my tape drive,
061948 - as was done on CPU10.  The scsi card costs about $60 and the network
061949 - card costs about $30.
061950 -
061951 -     SCSI is JazzJet PCI card for $90. ref DRT 1 0408
061952 -
061953 -     Network is 3COM 10/100T ISA card. ref DRT 1 B69M
061954 -
061955 - I can pick it up at 5pm today.
061956 -
061957 -
061958 -  ..
0620 -
0621 -
0622 - 1714
0623 -
062301 - Visited Pctown to inspect and receive computer, per invoice.
062302 - ref DRT 1 1540
062303 -
062304 - When I arrived the system was boxed up, ready for delivery.  I asked
062305 - to see inside the system and to test it, because experience on 980225
062306 - purchasing c10 showed several assembly and configuration mistakes
062307 - occurred. ref SDS 3 6424
062308 -
062309 - Chris took it upstairs to Pctown's work assembly area. After paying
062310 - for the order, I went upstairs to inspect the system.
062311 - ..
062312 - I asked that the cover be removed, so I could inspect the
062313 - motherboard.
062314 -
062315 -     [On 010202 c13 had only minor problems. ref SDS 22 IW6L
062316 -
062317 - I noticed that the keyboard cable was short, so while the cover was
062318 - being removed, I went downstairs and bought an extension cable for the
062319 - keyboard.
062320 -
062321 - Received invoice ref DRT 3 5937 for $6.99.
062322 -
062323 - When I got back upstairs, the cover had been removed from the CPU.
062324 - ..
062325 - Inspection of the motherboard showed there was not an available
062326 - ISA slot for the scanner, despite planning above. ref SDS 0 4928
062327 -
062328 - The board has two ISA slots, and both were used.  One by the modem and
062329 - the other by a sound card. ref DRT 1 3966
062330 -
062331 -      This means the modem is an ISA card, even though the invoice does
062332 -      not mention ISA. ref DRT 1 LO6L
062333 -
062334 - Kevin who was testing the system said we could pay $20 more for a PCI
062335 - sound card, and this would free up the ISA slot.  Or we could pay more
062336 - for a PCI modem card.
062337 - ..
062338 - We wound up with a PCI soundcard. ref DRT 2 1325
062339 -
062340 -                    SB16VIB-PCI
062341 -                    SOUND BLASTER 16 VIBRA
062342 -
062343 - They seemed to indicate that the ISA modem we purhcased is
062344 - very good, so I did not change it.
062345 -
062346 -     [On 020416 moved PCI modem from c13 to c11. ref SDS 23 0845
062347 - ..
062348 - When I got back, I noticed the record for C10 says that sound
062349 - support is built into the mother board, so it is not clear why we
062350 - needed to purchase a separate sound card. ref SDS 2 3288
062351 -
062352 -     [On 981113 motherboard does not support sound. ref SDS 15 7685]
062353 -
062354 -
062355 - ..
062356 - They connected the network card and the hub to another CPU and
062357 - tested data transfer. It worked. ref DRT 1 B69M
062358 -
062359 - I needed a cable from the CPU to the hub, because the hub does not
062360 - include a cable.
062361 -
062362 -     [On 981113 needed second cable, because the orange cable we have
062363 -     is only for connecting two systems directly, and will not work as
062364 -     one of the two cables needed for a hub network configuration....
062365 -     ref SDS 16 1261]
062366 -
062367 -     [On 981114 purchased second network cable. ref SDS 17 8096]
062368 -
062369 - Received invoice ref DRT 2 5937 for $25 dollars to change from an ISA
062370 - to a PCI sound card, and $15 for the network cable.  The invoice also
062371 - includes $20 for shipping, since I was unable to get a cab to
062372 - transport the system, this evening, per below. ref SDS 0 4888
062373 - ..
062374 - During testing, it seemed that the keyboard did not work
062375 - properly, so it was changed.
062376 -
062377 - Then it was discovered that the keyboard extension cable was also
062378 - defective, so it was changed.
062379 -
062380 - Inspection further showed that there is a bay available for a tape
062381 - drive.
062382 -
062383 -  ..
062384 - Hard drive is 11 GB. ref DRT 1 XL5J
062385 -
062386 - I had intended to get a cab to bring the system home.  Chis initially,
062387 - said I should just wait outside hail a cab.  Since they were closing
062388 - the store, I did not want to be waiting outside their store with a
062389 - bunch of boxes of new computer, waiting for a cab to maybe come by.
062390 - ..
062391 - Chris called for a cab.
062392 -
062393 - He was on hold a long time, and they they hung up.
062394 -
062395 - Chris said it is very difficult to get a cab at this time of night in
062396 - San Francisco.
062397 -
062398 - I decided to have the system delivered tomorrow, rather than wait for
062399 - a cab.
062400 -
062401 - Paid $20 for delivery.
062402 -
062403 - We seem to have been charged twice for the tax on the system.
062404 -
062405 - The cost with tax is $1790.24. ref SDS 0 2936
062406 - ..
062407 - The invoice shows $1799.00 for some reason.  The invoice then
062408 - adds this amount that includes tax, to the cost of the network hub
062409 - without tax, and then adds $155.46 tax on everything.  The tax should
062410 - only have been charged on the 29.99 amount for the network hub.
062411 -
062412 - Tax should be $2.55 not 155.46. ref DRT 1 5508
062413 -
062414 -     [On 981113 review showed invoice was correct. ref SDS 15 3075]
062415 -
062416 -
062417 -
0625 -

SUBJECTS
Mouse

0804 -
080401 -  ..
080402 - Mouse is Microsoft
080403 -
080404 - The invoice says we have a Microsoft INTELLIPOINT PS/2 Mouse (OEM)
080405 - ref DRT 1 8400
080406 -
080407 -   [On 000119 had to disassemble and clean the mouse. ref SDS 20 0001]
080408 -
080409 -
080410 -
080411 -
0805 -

SUBJECTS
Keyboards

0904 -
090401 -  ..
090402 - Keyboard
090403 -
090404 - Northgate seems to have gone out of business.
090405 -
090406 -     [On 010105 Lan Plus now sells Omni Key keyboards. ref SDS 21 4B3G
090407 -
090408 - Called Focus Computers.  626 369 6240
090409 -
090410 - They have keyboards with function keys on the left hand side.  The
090411 - model is FK9000.
090412 -
090413 -            http://www.keyboardusa.com
090414 -
090415 - Price is $50.
090416 - ..
090417 - They are faxing a spec that shows the keyboard layout.
090418 -
090419 - They can configure with a PS/2 port.
090420 -
090421 - Decided for time being to get a keyboard converter and use the Omni
090422 - Key keyboard on CPU11, will use the new keyboard on CPU08.
090423 -
090424 -     [On 981114 got an adapter for PS2/AT keyboard. ref SDS 17 2800]
090425 -
090426 -
090427 - Another vendor is...
090428 -
090429 -     Spec Research  909 598 6988
090430 -
090431 - ..
090432 - Talked to Johnny   Ext 112.
090433 -
090434 - They have a separate keypad, but no any any keyboards with the
090435 - function keys on the left side.
090436 -
090437 - He is checking if they have any Omni keyboards still in inventory.
090438 -
090439 -
090440 -
090441 -
090442 -
090443 -
090444 -
090445 -
Distribution. . . . See "CONTACTS"