THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: October 20, 1998 11:41 AM Tuesday; Rod Welch

Met with Tom Keesling at USACE in San Francisco on Comm Metrics.

1...Summary/Objective
2...Tom is Developing an Operations Plan for CESPN
3...Communication Metrics for San Francisco District Corps of Engineers
4...Cost Savings Analysis from Legal Division
5...CESPN Managers Review Comm Metrics for Application in District


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CONTACTS 
0201 - U.S. Army Corps of Engineers         415 977 8501 fax 8483
020101 - San Francisco District
020102 - Mr. Thompson F. Keesling, Architect; Assistant Chief
020103 - Construction Operations Division

SUBJECTS
COE Evaluation Communication Metrics
Litigation Support Found Effective
Cost Avoidance on Claims
Dispute Resolution
Organization Changes to CESPN
Operation Plan CESPN, 970516

0808 -    ..
0809 - Summary/Objective
0810 -
081001 - Follow up ref SDS 30 0000, ref SDS 29 0000.
081002 -
081003 - Tom will consider including Communication Metrics in the Operations
081004 - Plan he is preparing for CESPN.  This will entail notifying DE of how
081005 - to access Tom's report while the DE is attending a conference this
081006 - month.  Merry Goodenough plans to submit a report to Tom on the cost
081007 - savings report by the end of the week.  Tom asked Tom White to submit
081008 - analysis on using Communication Metrics at the Construction Services
081009 - Branch.
081010 -
081011 - Submitted ref DIT 1 0000 linked to this record, with a direct link to
081012 - the Internet address for Tom's report on Communication Metrics.
081013 -
081014 -
0811 -
0812 -
0813 - Discussion
0814 -
081401 -  ..
081402 - Tom is Developing an Operations Plan for CESPN
081403 - Communication Metrics for San Francisco District Corps of Engineers
081404 -
081405 - Follow up ref SDS 29 3690.
081406 -
081407 - Tom advised that the District Engineer is out of the office this
081408 - entire month attending a USACE professional development conference for
081409 - District Engineers.
081410 -
081411 - As a result he has not presented the Communication Metrics report, as
081412 - planned on 981005. ref SDS 29 3690
081413 -
081414 -      [On 990204 discussed Op Plan. ref SDS 33 6448]
081415 - ..
081416 - Tom explained today that he is exchanging email with the
081417 - District Engineer, during this month while the District Engineer is at
081418 - the professional conference, on Tom's assignment to develop an
081419 - operations plan for the District.
081420 -
081421 - On 970527 Tom worked on an Operations Plan for the prior DE that
081422 - considered including of Communication Metrics to enhance District
081423 - managemnt. ref SDS 3 1386
081424 -
081425 - I asked Tom about adding consideration of Communication Metrics in his
081426 - draft for the District Operations Plan?
081427 -
081428 - We considered that he could send DE an email with a link to Tom's
081429 - report on Communication Metrics, ref DRP 1 0000 which would be good
081430 - reading while the DE is at the conference.
081431 - ..
081432 - Tom can key in the link as follows...
081433 -
081434 -          http://www.welchco.com/04/00065/60/97/03/2801.HTM
081435 -
081436 - To cite the specific reference to "business intelligence" enter the
081437 - link...
081438 -
081439 -          http://www.welchco.com/04/00065/60/97/03/2801.HTM#6172
081440 -
081441 - "Paperless office" is at...
081442 -
081443 -          http://www.welchco.com/04/00065/60/97/03/2801.HTM#0411
081444 -
081445 - Reading the report on-line demonstrates' the concept of business
081446 - intelligence described in the report. ref DRP 1 6172
081447 -
081448 - Tom will consider taking this action.
081449 -
081450 -     [On 990204 discussed Op Plan. ref SDS 33 6448]
081451 -
081452 -     [On 990204 met with DDE on Comm Metrics. ref SDS 34 0000]
081453 -
081454 -  ..
081455 - Cost Savings Analysis from Legal Division
081456 -
081457 - Follow up ref SDS 30 4608, ref SDS 29 5138.
081458 -
081459 - Tom called Merry Goodenough.  She had planned to submit analysis by
081460 - the end of September, of the District's report Communication Metrics
081461 - cost savings, which Tom requested on 980803. ref SDS 24 2798
081462 -
081463 - Merry indicated she would submit her analyis by the end of this week.
081464 -
081465 - Tom asked her to call, if she needs help accessing the report on-line
081466 - over the Internet.
081467 -
081468 -
081469 -
0815 -

SUBJECTS
Keesling Evaluation
Helping Hand Intelligence
CESPN Review
Demo SDS via Web Site
Review Comm Metrics for CESPN
Paperless Office
SDS Data Base

1510 -
151001 -  ..
151002 - CESPN Managers Review Comm Metrics for Application in District
151003 -
151004 - While were meeting, Tom received a call from Tom White who is now at
151005 - the Construction Services Branch in Sausalito.
151006 -
151007 - After Tom hung up, I related the call I received from Tom White a week
151008 - ago on 981013, ref SDS 31 5512, and the subsequent letter sent to Tom
151009 - with a copy to Tom Keesling. ref DIP 6 3978
151010 -
151011 - Tom recalled getting a copy of the letter sent to Tom White.  He was
151012 - able to find it in his email directory.
151013 - ..
151014 - I suggested that Tom send an email asking if Tom White was able
151015 - to find Tom Keesling's report on Communication Metrics used on the
151016 - Oakland Harbor project, which was linked in the letter from Welch; and
151017 - further requesting that Tom White submit analysis on using this method
151018 - at the Construction Services Branch.
151019 -
151020 -
151021 -
151022 -  ..
1511 -
1512 -
1513 - 1528 received Tom's letter
1514 -
151401 - This afternoon I received the letter, ref DRT 1 0000, sent to Tom
151402 - White per our discussion above. ref SDS 0 4042
151403 -
151404 -    [On 981103 Tom White had not indicated having seen the Welch
151405 -    letter, nor the District's report. ref SDS 32 2945]
151406 -
151407 -
151408 -
151409 -
151410 -
151411 -
151412 -
Distribution. . . . See "CONTACTS"