THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: March 26, 1996 01:13 PM Tuesday; Rod Welch

Meeting with Morris and Bill at Chips re PMI Event program.

1...Summary/Objective
2...Morris' Presentation Scope
3...Read Record Hate Cognitive Overhead Be Prepared Productive Meetings
4...New World Order - Notes are in the Computer at the Office
......Managers Waste 70% of Day
5...Intel Meeting Notes
6...Morris' biography


..............
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CONTACTS 
0201 - Chips & Tech.
020101 - Mr. Morris E. Jones
020102 - Sr. Vice President
0202 - PG&E Grid Customer Services
020201 - Mr. Bill DeHart, PMP
020202 - Project Manager
020203 - Project Management

SUBJECTS
Meetings Waste Time Example Upproductive Nobody Prepared

1103 -
1103 -    ..
1104 - Summary/Objective
1105 -
110501 - Follow up ref SDS 13 0000.
110502 -
110503 - Morris read the notes of the meeting with Marcy on 960315 and found
110504 - the description of his presention consistent with his intentions for
110505 - Asilomar.
110506 -
110507 -
110508 -
110510 -  ..
1106 -
1107 -
1108 - Discussion
1109 -
110901 - Morris bought us hamburgers at a place on the West side of the
110902 - freeway.
110904 -  ..
110905 - We initially allocated time for Morris to review the record of the
110906 - meeting on 960315 with Marcy at Intel, which he has not had time to
110907 - read, per our telecon yesterday on 960325. ref SDS 20 6692  We are
110908 - meeting with Marcy again this afternoon and want Morris' input on the
110909 - prior understandings about correlating his presentation with with
110910 - what Intel is planning.
110911 -
110913 -  ..
110914 - Morris' Presentation Scope
110915 -
110916 - Morris said that before reviewing the meeting notes with Intel, he
110917 - wants to discuss a recent understanding that his topic was changed in
110918 - the meeting with Bill and Sherrill reported on 960315. ref SDS 14 5372
110919 - and at ref SDS 14 0Q92
110921 -  ..
110922 - We reviewed the purpose of the meeting today is to get Morris' input
110923 - on coordinating his scope with Intel's scope based on reading the
110924 - record of the meeting with Intel on 960315.
110926 -       ..
110927 -      Hesitancy to be prepared by reading the record is common, and
110928 -      reflects teaching and seminars, reported on 920428, ref SDS 2
110929 -      5864, based in part on lack of confidence people have in the
110930 -      value of the record, because people don't write because they feel
110931 -      nobody will care, i.e., nobody will read it.
110932 -
110933 -          [On 990525 Morris reported engineers don't like to write.
110934 -          ref SDS 25 0966
110936 -           ..
110937 -          [On 990527 Andy Grove reports engineers don't read.
110938 -          ref SDS 26 5110
110939 -
110941 -  ..
110942 - Read Record Hate Cognitive Overhead Be Prepared Productive Meetings
110943 -
110944 - Morris said that people hate reading records of prior work in order to
110945 - prepare for doing current work, because it seems like unnecessary
110946 - overkill, and often leads to frustrations when they see somthing they
110947 - don't remember, and then have to spend time arguing about correcting
110948 - the record.  Previously, on 940327 Morris related strong, angry
110949 - resistance he encountered trying to get colleagues on the job to
110950 - review feedback he had submitted on meetings. ref SDS 3 J47F  Today,
110951 - Morris felt strongly about first discussing the meeting he had with
110952 - Bill and Sherrill on 960315, rather than read the record to guide
110953 - discussions on preparing to meet Intel in about 2 hours.
110955 -  ..
110956 - This aligns with the report at DNRC on 920128. ref SDS 1 3862
110957 -
110958 -         [On 071212 Morris was impatient reading the record of prior
110959 -         work to prepare for meeting. ref SDS 27 7R9K
110961 -  ..
110962 - NWO explains resistance to cognitive overhead, commonly called
110963 - "diligence." ref OF 1 LH6K  Resistance to reading the record to
110964 - prepare for a productive meeting is also presented. ref OF 1 6O4O
110966 -  ..
110967 - We reviewed Morris' concern on 921127 that small, inconsequential
110968 - details are ignored and forgotten but later become major problems
110969 - because people are not prepared to work productively.  Reading the
110970 - notes today of meeting with Intel last week, will help prepare for
110971 - meeting with Intel shortly, which was the purpose of meeting with
110972 - Morris for lunch.  Morris insisted on first discussing his scope.  I
110973 - explained that discussion could take the entire lunch time and so
110974 - would frustrate the purpose of him reading the Intel meeting notes.
110975 - If we have time afterward we can look at the meeting notes of 960227,
110976 - ref SDS 11 0001, which I brought today, and from that base of
110977 - understanding, address his concerns about scope.  He doesn't have to
110978 - speak until July, and there are several weeks until his first draft is
110979 - due, so there is no urgency about settling his scope today.  A
110980 - predicate is understanding what others are doing, so he can shape his
110981 - presentation to fit coherently, per understandings with Turner on
110982 - 960125. ref SDS 8 0797
110984 -       ..
110985 -      This exchange reflects Morris' concern on 950228 about people
110986 -      wasting endless hours in meetings arguing about what happened at
110987 -      the last meeting, ref SDS 4 1994, and later on using
110988 -      psychologists to improve communications, which Morris cited on
110989 -      951101. ref SDS 6 5500 115  Study published on 960205 reports
110990 -      people waste 70% of day in unproductive meetings because people
110991 -      are not prepared, ref SDS 9 5902, and spend endless hours arguing
110992 -      about who said what at the last meeting. ref SDS 9 5F4S
110993 -
110995 -  ..
110996 - New World Order - Notes are in the Computer at the Office
110997 -
110998 - Morris and Bill then discussed whether Sherrill assigned a new scope
110999 - for Asilomar presentation, ref OF 4 2747, relative to the ideas
111000 - discussed on 960103, ref SDS 7 9009.
111002 -  ..
111003 - Morris recalled notes in a computer at his office show understandings
111004 - from meeting with Bill and Sherril.  Bill said he has notes of the
111005 - meeting which are in his computer at his office.  Bill hasn't seen
111006 - Morris' notes; Morris' has not seen Bill's notes.  Neither record has
111007 - been integrated to identify and resolve conflicts, and to align with
111008 - prior understandings, except from discussions with Morris and Bill on
111009 - 960315 that seem to indicate the original scope can accomodate
111010 - Sherrill's ideas on Morris' presentation, ref SDS 14 5372, and for a
111011 - single review panel. ref SDS 14 4759 also discussed with Bill.
111012 - ref SDS 14 4729
111014 -         ..
111015 -        [On 960510 frustration about poor productivity in meetings on
111016 -        project with Lockheed and Intel. ref SDS 22 2943
111018 -         ..
111019 -        [On 960721 people angry at meetings between Chips, Intel,
111020 -        Lockheed/Martin because everybody remembering what happened at
111021 -        the last meeting differently. ref SDS 23 0896
111023 -         ..
111024 -        [On 970123 Intel uses "constructive confrontation" for
111025 -        meetings. ref SDS 24 1111
111026 -
111028 -       ..
111029 -      Managers Waste 70% of Day
111030 -
111031 -      This record of differing perspectives about what the documents
111032 -      say without having the documents, reflects the scenario of
111033 -      conventional executive practice discussed in the NWO paper,
111034 -      ref OF 1 line 118, that causes management to "drift off course"
111035 -      due to "knowledge creep," reviewed on 950812. ref SDS 5 4371  A
111036 -      bunch of guys sitting around talking about who said what the last
111037 -      time, per AP article, ref SDS 9 5222 and example at ref SDS 22
111038 -      2943.
111040 -          ..
111041 -         [On 970123 Intel uses confrontation to build shared meaning
111042 -         rather than invest time for capturing organizational memory.
111043 -         ref SDS 24 1111
111045 -  ..
111046 - I explained our purpose is for Morris to read the Intel meeting notes
111047 - because he has not had time to do this reading, ref SDS 20 6692.  We
111048 - need his comments and corrections, if any, to consider what has been
111049 - developed with Intel.  Information on the meeting with Sherrill is not
111050 - with us today, so we cannot work from a base of understandings on that
111051 - event. There are no notes of their 960315 meeting, so all we have are
111052 - recollections.
111054 -  ..
111055 - Morris said Sherrill agreed to his suggestion in their meeting on
111056 - 960315 to talk on obstacles to leadership.  He said this is different
111057 - from the scope he suggested when we met on 960103 and which Bill and I
111058 - said was okay, ref SDS 7 9009  He asked for concurrance with his
111059 - conclusion that his suggestion on 960315 was totally different from
111060 - from his suggestion at 960103 meeting.
111062 -  ..
111063 - I suggested we begin with the Intel meeting notes.
111064 -
111066 -  ..
111067 - Intel Meeting Notes
111068 -
111069 - Follow up ref SDS 20 6692.
111070 -
111071 - Morris read the record of the meeting with Marcy at Intel on 960315,
111072 - ref SDS 15 0001, which were submitted by copy to Morris with the
111073 - letter to Intel, ref DIP 5 0001, submitted on 960318. ref SDS 16 0001
111075 -  ..
111076 - Morris said the record of the meeting with Intel on 960315 showing the
111077 - points Morris will present at the Asilomar Conference prior to Intel's
111078 - presentation, per ref SDS 15 0165, align with the presentation he is
111079 - planning.
111081 -  ..
111082 - Morris said he can make those points at Asilomar.
111083 -
111084 -
111085 -
111086 -
111087 -
111088 -
1111 -

SUBJECTS
Biography

1203 -
120401 -  ..
120402 - Morris' biography
120403 -
120404 - Bill asked if Morris has approved his biography as represented in the
120405 - document at ref OF 5 line 73.  Morris said he has not seen the
120406 - biography.
120408 -  ..
120409 - As a result of the above discussion on Morris' scope, ref SDS 0 7390,
120410 - I did not mention our discussion on 960303 where I read his bio and
120411 - sent it to him via email and in a letter at ref SDS 12 0000 via the
120412 - letter dated 960303. ref DIP 4 0000
120414 -  ..
120415 - Morris said he would give Bill a copy of his bio when we returned to
120416 - Chips' office after lunch.  When we arrived at Chip's office, Morris
120417 - and Bill had forgotten this objective, as described in the NWO paper
120418 - at ref OF 1 0645.
120419 -
120420 -
120421 -
1205 -

SUBJECTS
Information, Knowledge
Common Sense, Wisdom
Arguing About Who Said What at Last Meeting
Constructive Confrontation Intel Meetings

1806 -
1807 -   ..
180701 - Followed up work at ref SDS 11 line 703.
180703 -  ..
180704 - We did not have enough time to review the notes of the meeting with
180705 - Morris on 960227 because of time devoted to arguing about what
180706 - happened at the 960315 meeting.
180707 -
180708 -     (Similar to concern Morris raised on 950228. ref SDS 4 1994)
180710 -  ..
180711 - Morris said he feels part of his presentation should address the
180712 - importance of executive wisdom.  Therefore, I asked him to indicate
180713 - whether our discussion on this at the 960227 meeting needs any
180714 - clarifications or changes.
180716 -  ..
180717 - Morris read this material and said he disagreed with the definition of
180718 - wisdom.  There was not enough time for him to set out in the record
180719 - how the explanation can be improved, particularly with respect to the
180720 - theme of the Asilomar event on Leadership and Technology.
180721 -
180722 -    [This seems to be example of "constructive confrontation" methods
180723 -    Intel uses, per meeting on 970123. ref SDS 24 1111]
180724 -
180725 -
180726 -
1808 -
Distribution. . . . See "CONTACTS"