CONTACTS 
0201 - Raychem Corporation                415 361 3333 fax 5090
020101 - Mr. John Kahl;  =415 361 6942
020102 - Corporate Real Estate and Construction

SUBJECTS
Feb Event, Speakers
ISO Registration & Compliance

1004 -    ..
1005 - Summary/Objective
1006 -
100601 - Followed up work at ref SDS 11 line 59 at ref SDS 8 line 57 and Discussion
1010 -
101001 - I thanked John for the copy of ISO 10006 at ref SDS 9 line 59, and my
101002 - letter ref DIP 1 line 33 sent via internet at ref SDS 10 line 97.
101003 -
101004 - John said he did not receive the internet message, but he has gotten
101005 - my phone messages ref SDS 11 line 77, requesting clarification of ISO
101006 - internet addresses, per ref SDS 10 line 86.  He has been unable to get
101007 - any further information.
101008 -
101009 -     John said Raychem was registered for ISO by Lloyds of London.
101010 -
101011 -     He said Raychem does not require its design professionals and
101012 -     contractors to be ISO registered or compliant.  I had a
101013 -     misunderstanding on this point from our discussion in July, ref
101014 -     SDS 1 line 274.  I did not ask John what proof of quality Raychem
101015 -     does require its construction vendors to provide.
101016 -
101017 -
101018 -  ..
101019 - Management Changes at Raychem
101020 -
101021 - John said there have been more management changes at Raychem, ref SDS
101022 - 8 line 209.
101023 -
101024 -     Half of the Vice Presidents are gone.
101025 -
101026 -     He has a meeting today to find out what changes will be made in
101027 -     his department.
101028 -
101029 -        [See follow up at ref SDS 17 line 86.]
101030 -
101031 -
101032 - PMI Speakers
101033 -
101034 - I asked John about coordinating Raychem's presentation to PMI and
101035 - preparation in conjuction with Intel per ref SDS 8 line 59.
101036 -
101037 -     While we were talking I got a call from Joan to change the Intel
101038 -     meeting to next week, ref SDS 15 line 71.
101039 -
101040 -     He said he wants to do the PMI event, but cannot meet until
101041 -     December.
101042 -
101043 -     John said he attended a professional event recently and met a
101044 -     terrific speaker.  This person is a Facilities expert.  Raychem
101045 -     has used this person periodically to interview executives about
101046 -     various issues.  John said he has good ideas about how to affect
101047 -     change in organizations.
101048 -
101049 -                         Joe Ouye
101050 -                         Facility Techniques
101051 -                         Oakland, Ca
101052 -                         510 763 7200
101053 -
101054 -        [Followed up at ref SDS 16 line 62.]
101055 -
101056 -
101057 - Traceability and Continual Learning
101058 -
101059 - I did not mention my letter ref DIP 2 line 32, submitted at ref SDS 7
101060 - line 66, confirming our consideration of how Raychem applies
101061 - "Traceability" and "Continual Learning" per ref SDS 4 line 132.
101062 -
101063 -
101064 -     I need to follow up when John has more time to visit with Raychem
101065 -     to see examples of how they implement traceability.  This is what
101066 -     we want Raychem to demonstrate in its presentation to PMI.
101067 -
101068 -         [Raychem later closed this department.]
101069 -
101070 -     The need is highlighted by reports from organizations that perform
101071 -     ISO registration for companies which identify documented
101072 -     procedures to perform traceability, but employees don't have
101073 -     enough time to perform them adequatley, ref SDS 12 line 304.
101074 -
101075 -
101076 -
101077 -
1011 -

SUBJECTS
Mail is Not Delivered
E-Mail Applications
Information Management (IT)

1306 -   ..
130601 - Mail Not Being Delivered
130602 - 
130603 - I asked John about difficulties getting mail delivered.
130604 -
130605 -    He said this is a problem at Raychem.  He has had special delivery
130606 -    mail held a month because someone in the mailroom put in a special
130607 -    overnight holding room, then went on vacation and nobody delivered
130608 -    it to John.
130609 -
130610 -    E-Mail reliabiliaty
130611 -
130612 -    I mentioned recent discussions about increased information flows
130613 -    and usefulness of e-mail, per ref SDS 14 line 172.
130614 -
130615 -    John said Raychem has encountered problems using the Internet, per
130616 -    above he has not received ref DIP 1 line 33 submitted via Internet
130617 -    at ref SDS 10 line 97.
130618 -
130619 -         I mentioned difficulties we have had getting internet mail
130620 -         delivered, per ref SDS 14 line 185, ref SDS 13 line 72 and
130621 -         ref SDS 6 line 58.
130622 -    ..
130623 -    John said he has not noticed himself, nor among colleagues at
130624 -    Raychem, increased errors and frustrations from increased
130625 -    information using fax and e-mail, reported on 951101. ref SDS 14
130626 -    2313
130627 -
130628 -        It is unclear why failure of mail delivery and e-mail, which
130629 -        John reports above, ref SDS 0 4435, would not, in part, result
130630 -        from the increase in the volume of mail, and would not cause
130631 -        errors, frustrations, anger and emotional turmoil.
130632 -
130633 -        [On 960117 John left Raychem under reengineering to downsize
130634 -        for improving productivity and earnings. ref SDS 18 3002]
130635 -
130636 -
130637 -
130638 -
130639 -
130640 -
1307 -
1308 -
1309 - 1008 called Joe Ouye at Facility Techniques      510 763 7200
1310 -
131001 - Left message for Joe to call about speaking at PMI on issue of
131002 - changing the practice of management.  John said Joe is very
131003 - knowledgeable about this topic and a good speaker, per above.
131004 -
131005 -
131006 -
131007 -
1311 -
1312 -
1313 - 1010 Joe called back
1314 -
131401 -
131402 -
131403 -
131404 -
131405 -
131406 -
131407 -
131408 -
131409 -
1315 -

SUBJECTS
7 Habits Highly Effective People
Communications & Communication Metrics
Executive Work Practices
Correlation to accepted practice and

1707 - Summary/Objective
1708 -
170801 - Stephen Covey's Ideas
170802 -
170803 - Followed up discussions at ref SDS 3 line 115 showing an objective to
170804 - evaluate training done using Stephen Covey's self help ideas, and
170805 - Communication Metrics, per my letter ref DIP 3 line 37, submitted at
170806 - ref SDS 1 line 69.
170807 -
170808 - We want to show how Communication Metrics improves upon accepted
170809 - practices of empathetic listening, ref SDS 1 line 199.
170810 -
170811 -     [See follow up at ref SDS 19 line 139.]
170812 -
170813 - I did not ask John about following up with Doug on Stephen Covey's
170814 - ideas per my letter at ref DIP 1 line 51, submitted at ref SDS 10 line
170815 - 99.
170816 -
170817 - Maybe the thing to do is to find out if Doug can give us a name of
170818 - someone else who teaches Covey.
170819 -
170820 -
170821 -
170822 -
1709 -